AMA STEPS Forward® podcast

Health care leaders share insight, strategies, and tips to help prevent physician burnout, optimize workflows, improve well-being, and enhance patient care.

  1. 1 hr ago

    Small Workflow Changes Can Make a Big Impact: Pearl of the Month

    Explore Human-Centered Health CareDesigning Systems for Physician Well-Being: https://bit.ly/3RtC2ku Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin In this brief AMA STEPS Forward® episode, host Kevin Hopkins MD explains why fixing physician burnout means redesigning workflows, not just offering coping tools. He unpacks how cutting unnecessary cognitive load frees up clinicians' time and mental bandwidth for patient care and shares a simple exercise for spotting and fixing small friction points to build momentum for bigger change. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  2. Jul 22

    REPLAY: Ambient AI in Health Care: Reducing Documentation Burden

    Claim CME and access the transcript for this episode: https://bit.ly/3QGWMEt Explore the Governance for Augmented Intelligence toolkit: https://bit.ly/3Nf1Eit Follow STEPS Forward® on LinkedIn: https://bit.ly/steps-forward-linkedin Ambient AI is rapidly reshaping how clinicians document care, offering a powerful way to reduce administrative burden without disrupting the patient-physician relationship. In this AMA STEPS Forward® podcast, host Margaret Lozovatsky, MD, FAMIA, is joined by Kristin Jacob, MD, FACP, Medical Director, BeWellMED, and Physician and APP Well-Being at Corewell Health. Together, they explore how ambient AI works in real clinical settings, why Corewell Health decided to pilot the technology, and what it took to scale it from a small primary care pilot to more than 4,000 physicians and advanced practice providers. Dr. Jacob also shares candid insights on implementation strategy, clinician adoption, training and support models, and the measurable impact on physician well-being. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  3. Jul 15

    You Are Not Alone: How Health Systems Can Support Physicians Through Litigation

    Explore the Peer Support Programs for Physicians Toolkit: https://bit.ly/3SRYlk8 Explore AMA Judicial Advocacy Resources: https://bit.ly/4hdQCHb Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin Nearly one in three physicians will face a malpractice lawsuit during their career, yet the emotional burden is rarely talked about. In this episode, host Kevin Hopkins, MD, speaks with Ami Shah, MD, and Eve Poczatek, MBA, SPHR, from Rush University System for Health about the culture of silence surrounding litigation, and the lasting psychological and physical toll it takes on physicians.  They share how Rush has built a proactive support model that includes early institutional outreach, peer support, and financial protection during trial, ensuring no physician has to carry that weight alone.   🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  4. Jul 8

    REPLAY: The Importance of Physician Mentoring

    Claim CME and access the transcript of this episode here: http://bit.ly/4nZx9KL Learn  more about the Private Practice Physicians Section (PPPS): https://bit.ly/4gOv69c Follow us on LinkedIn: https://bit.ly/steps-forward-linkedin Dr. Keshni Ramnanan, internist serving as chair-elect on the AMA Private Practice Physician Section (PPPS) Governing Council, shares her experience both giving and receiving mentorship in medicine. She also highlights practical tips for getting started 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  5. Jul 1

    Changing the Culture: How One Ohio Community is Normalizing Physician Mental Health

    Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3P6Xlab Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin When pediatrician and CMO Rob McGregor, MD surveyed his physicians and found that nearly half were at risk of or already experiencing burnout, he did something unusual: he cold-called a psychiatrist he’d never met. Joseph Varley, MD answered that call, which led to the formation of the Akron Physician Wellness Initiative (APWI), a free, confidential, no insurance mental health service built specifically for physicians. In this episode, Dr. McGregor and co-founder Dr. Varley join host Kevin Hopkins, MD, to share how they turned a bold idea into a thriving program. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  6. Jun 24

    Building a Culture of Wellness: Pearl of the Month

    Explore the Wellness-Centered Leadership Playbook: https://bit.ly/3P6Xlab Explore The Value of Feeling Valued Playbook: https://bit.ly/4qBbY2x Follow STEPS Forward on LinkedIn: https://bit.ly/steps-forward-linkedin Physician burnout won't improve until organizations close the gap between what physicians need and what they actually receive. In this short episode, Dr. Kevin Hopkins shares four evidence-based strategies that help physicians feel valued: flexible scheduling, genuinely protected time off, investment in professional development, and meaningful support after traumatic events. Together, these practices build a culture where physicians and their patients can truly thrive.  🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  7. Jun 17

    REPLAY: A Blueprint for Difficult Conversations

    Access the transcript: https://bit.ly/4xwNiwx Learn more about Marlene’s resources: https://marlenechism.com/ Dr. Kevin Taylor, internal medicine physician and professional coach, and Marlene Chism, a consultant, trainer, professional speaker, and author of the recently published book, From Conflict to Courage, outline a blueprint to guide leaders through difficult conversations and workplace conflict. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

  8. Jun 10

    REPLAY: When Physicians are in Crisis: Integrating Well-Being into Emergency Response

    Explore the Caring for the Health Care Workforce During Crisis toolkit: https://bit.ly/3N9Ihr7 Explore the Value of Feeling Valued Playbook: https://bit.ly/3MYj8j9 Follow STEPS Forward® on LinkedIn: https://bit.ly/steps-forward-linkedin When crisis strikes, health care organizations often focus on staffing, logistics, and patient care, while workforce well-being remains parallel rather than integrated. In this AMA STEPS Forward® podcast, Kevin Hopkins, MD, speaks with Ilanit Brook, MD, MA, FAAHPM, Chief Well-Being Officer at Children’s Hospital Los Angeles, about how her team embedded well-being leadership directly into the hospital incident command center during the 2025 Southern California wildfires. Drawing on lessons from COVID-19 and large-scale emergency response, Dr. Brook explains why health care workers rarely ask for help, how proactive outreach changes outcomes, and what it takes to hardwire well-being into organizational emergency planning. This conversation is essential listening for health care executives, physician leaders, and well-being professionals working to support clinicians during a crisis. 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including:▹ Reforming Medicare payment▹ Fighting scope creep▹ Fixing prior authorization▹ Reducing physician burnout▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA   Disclaimer The AMA STEPS Forward® Podcast is for informational purposes only. The content is believed to be accurate as of the date of publication. Mention of a third-party organization, product, or service in the Podcast does not imply and is not intended as a promotion or endorsement by the American Medical Association (AMA). This content is not intended as medical, legal, or consulting advice, or as a substitute for the advice of a physician, attorney, or other professional. The views, opinions, and positions expressed by the speakers are theirs alone, and do not necessarily reflect the views, opinions, or positions of the AMA, the individual’s employer, or any affiliated organization. The AMA makes no warranty regarding the accuracy or completeness of any information provided in this Podcast. The materials and information contained herein are provided as-is. No part of this Podcast may be reproduced, stored, transmitted, or distributed in any form or by any means, without the prior written permission of the AMA.

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Health care leaders share insight, strategies, and tips to help prevent physician burnout, optimize workflows, improve well-being, and enhance patient care.

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