AQ's Blog & Grill

Alan Quarry

Whether you want to define your brand, turn your hobby into a successful business, or hone your content-creation skills, you're sure to leave with a full stomach (or mind). We know you're craving information, and one of the best ways to learn is by hearing from others. Knowing that, we snag some of the world's most brilliant minds to share their stories, from veteran influencers like Guy Kawasaki, to Waterloo Region heroes like Vidyard's Michael Litt.

  1. 2020-04-27

    Building a Successful Innovation Ecosystem With Collaborative Capitalism | Communitech CEO Iain Klugman

    "We can honestly say that every assumption we made about how we thought it was going to work was wrong." Iain Klugman has spent the last 16 years bringing together government organizations, businesses, and talent to make Communitech an integral part of the Waterloo Region ecosystem. In this episode, he joins AQ to reminisce on his career of building Communitech to the intentionally collaborative and ambitious environment it is today. Iain shares how his team worked to keep talent in the region when RIM went through a massive downfall, and how Communitech reviews their strategies yearly to adjust to this ever-changing community. They discuss the comparison of Waterloo Region to Silicon Valley, the Future of X Initiative, the experiment that became the Corporate Innovation Program, and how the Waterloo Region has the potential to become a healthcare innovation hub.   Time Stamps: 0:21 Background of Iain Klugman and his role at Communitech 3:08 Last 16 Years at Communitech - Focus on Ecosystem 4:13 Comparison – Waterloo Region is NOT Silicon Valley 6:22 Future of X initiative 7:45 Google's Expansion and it's effects within the community 9:05 The War on Tent – status 10:43 Where Communitech's Corporate Innovation Program Started – bringing in organizations as partners and the evolution of those relationships 14:30 Iain's Public Administration Degree – worked in Government 16:06 Reworking strategies to suit the ecosystem's maturation 17:48 Top 3 Communitech highlights of Iain's last 16 years 22:27 When RIM lost its way and the impacts it had on the community and entrepreneurial ecosystem 24:55 Rise of MedTech in Waterloo Region   More on Iain: ||  https://www.linkedin.com/in/iain-klugman-136410/ ||  https://twitter.com/iainklugman More on Communitech: ||  https://www.linkedin.com/company/communitech/ ||  https://www.facebook.com/communitechpage ||  https://www.instagram.com/communitech/ ||  https://twitter.com/Communitech

    28 min
  2. 2020-04-20

    Driverseat Director of Marketing talks Franchise Expansion and Opportunities for Entrepreneurs | Dani Bazely

    In this week's episode, Alan sits down with Dani Bazely, Director of Marketing for Driverseat, as they discuss the innovative, award-winning business. Driverseat's franchise-based business model focuses on chauffeur and shuttle assistance, with opportunities for specialized services from accessible transport to tours across wine regions. With low start-up costs, franchise owners range from young professionals and entrepreneurs to business owners looking to diversify their profile and add another income stream. The entrepreneurial opportunities that come from being a Driverseat franchisee are vast, as the business is scalable and has the potential to grow and expand in an ever-changing industry. Dani discusses some of the marketing strategies coming into play for Driverseat in 2020. She also discusses the hurdles Driverseat has faced with their expansion from Kitchener, Ontario, to across Canada and the United States.   Time Stamps: 0:45 What is Driverseat? 2:43 Who might be interested in this type of franchise? 3:53 How important is company culture at Driverseat? 5:15 Chamber of Commerce Award: Being awarded the 2020 Young Professional of the Year 6:50 Lifelong Learning: What's in the learning pipeline for Dani 8:00 Spectrum Board: Goals for the Spectrum brand in 2020 9:25 University History: From Economics to Communications 11:50 What marketing tactics is Driverseat going to employ in 2020? 13:28 Overcoming the challenges of expanding in the US 15:01 Who are Driverseat's competitors? 15:51 Launching Driverseat in the Niagara wine region   More on Driverseat and Dani: ||  https://www.linkedin.com/in/dani-bazely-709ba750/ ||  https://www.linkedin.com/company/driverseat-franchise/ ||  https://www.facebook.com/DriverseatInc ||  https://www.instagram.com/driverseatinc/ ||  https://twitter.com/DriverseatFirst ||  https://www.youtube.com/channel/UCqRjeY8Bfbfisyevj_WhyVw

    17 min
  3. 2020-04-13

    How Bridgit Founders Used Customer Insights to Build a Multi Million Dollar Business | Lauren Lake

    What does successfully breaking into an untapped market actually look like? How do you do it? How do you bring a product to market that the market is ready to adopt right away? You ask the market. What sets Bridgit apart from so many other companies, and what has made them so successful, is that they went to their customers first. Before they ever had a business plan or a product - before they ever wrote a single line of code - they hit the pavement. Lauren Lake (Bridgit COO) and Mallorie Brodie (Bridgit CEO) would pop by construction sites early in the morning all over the city, with coffee and donuts and they talked to the people that would be consumers of their product. They spent their first 6 months in business "understanding the needs, building simple prototypes and validating those with people before actually investing and building the real product". And that became Bridgit's methodology - step by step, one piece at a time, following the research and the needs of those they were serving.   In this episode, Lauren goes into detail about the steps that Bridgit took in order to find a gap and identify the challenges within that gap, and how they turned their research into an incredible product used by over 150 customers across North America.  Bridgit strives to revolutionize the way the construction industry functions, and that's exactly what they're doing.   Time stamps of key takeaways from this episode: 0:33 What is Bridgit 1:18 How the founders, Mallorie Brodie and Lauren Lake, met and got started 3:52 Understanding the needs of their customers during the research process 5:45 The harder you work, the luckier you get 10:00 About the Bridgit products 15:15 What does success look like for Bridgit? 18:03 Finding support through incubators and accelerators  20:54 What's next for Bridgit 23:50 How Lauren went from the Stratford arts community to being a Civil Engineering graduate   More on Bridgit Solutions: || https://www.bridgitsolutions.com/ || https://twitter.com/bridgitsoftware || https://www.facebook.com/bridgitsolutions/ || https://www.linkedin.com/company/bridgit/ || https://www.instagram.com/bridgitsolutions/ || https://www.youtube.com/channel/UCgXxXcVliK6pdOuQZMIkfLQ Lauren is a civil engineer and the Chief Operating Officer of Bridgit Solutions based out of Kitchener, Ontario. Bridgit is on a mission to revolutionize the way the construction industry functions, and they are doing just that. With over 150 customers across North America, they're uncomplicating the way that construction projects run.

    28 min
  4. 2020-03-30

    Finding Your Way Through Uncertainty and Coming Out Stronger | Jennifer Moss

    The world is currently going through the strangest thing that any of us will likely face in our lives. And there's a ton of fear and anxiety and doom and gloom that comes along with a worldwide pandemic, of course. But in this episode, happiness expert and author Jennifer Moss gives us incredible, tangible advice on how to navigate through this uncertainty with less guilt. But also to accept the many stages of grief that we may be moving through right now, no matter what form the emotion may be taking.  It's ok to not be thriving right now, but we don't have to completely sink either.  *This episode was adapted from a Facebook LIVE that was recorded on March 26th, 2020 (if you want to see the video, here it is: https://www.youtube.com/watch?v=c6uLz2hRdqo) List of Resource Suggestions from this episode: HERO GEN – https://hero-generation.com/covid19/ Global Happiness Council Access here: http://www.happinesscouncil.org/ The Global Happiness Council (GHC) produces the Global Happiness and Well-Being Policy Report with the goal of informing policy around Positive Education initiatives, Happy Cities, Societal Well-being Interventions, and more. The site also includes videos and past reports, which are presented at World Governance Summits in a bid to shape legal and governmental frameworks through science-based findings. The GHC also carries out research into personal happiness and Positive Organizations. About Positive Psychology: Blogs and News Greater Good Magazine Access here: https://greatergood.berkeley.edu/ This is UC Berkeley's digital magazine of science-based insights on well-being, gratitude, happiness, and more. Here you'll find podcasts, videos, exercises, resources, and quizzes, along with articles that cover positive psychology themes in current affairs. Positive Psychology News Access here: https://positivepsychologynews.com/ This is written and curated by MAPP graduates and coaches, this site is a wealth of information on courses and resources. It's regularly updated with book reviews, webinars, conference information, and is also a good place to find more background on PP through articles and a few nice frameworks. The Psychology of Wellbeing (A positive psychology blog by MAPP graduate and author Jeremy McCarthy) Access here: http://psychologyofwellbeing.com/ Jeremy McCarthy's blog is actually an endearing mix of personal reflections on and news about positive psychology news. Here, the author applies positive psychology to wellbeing—holistic wellbeing, with a focus on spas and the hospitality industry. It includes transcripts from talks and relevant research on wellness. The Happiness Institute Blog Access here: http://www.thehappinessinstitute.com/blog/ Dr. Tim Sharp is an Adjunct Professor in Positive Psychology at the University of Technology, Sydney. On the Happiness Institute Blog, he curates and writes articles on positive psychology topics like stress, self-care, happiness, and mental health. There are plenty of links to academic articles with more information. The How of Happiness (A positive psychology blog by Dr. Sonja Lyubomirsky) Access here: https://www.psychologytoday.com/intl/blog/how-happiness Author Sonja Lyubomirski's blog covers the science behind what is potentially the most popular positive psychology topic—happiness—from a scientific perspective. She is a Templeton Positive Psychology Prize winner and Professor of Psychology at the University of California, Riverside. The Good Life (A positive psychology blog by Dr. Christopher Peterson) Access here:https://www.psychologytoday.com/us/blog/the-good-life Christopher Peterson is frequently cited as the author of A Primer in Positive Psychology and has been an editor at The Journal of Positive Psychology. His Good Life Blog is not frequently updated but is full of opinions and insights on topics like happiness, life satisfaction, and books that are worth reading. Deeper Learning/Research: Upenn Positive Psychology Center Access here: https://www.positivepsychology.org (also available at https://ppc.sas.upenn.edu/) This is the University of Pennsylvania's official Positive Psychology Center webpage. Dr. Martin Seligman, one of the founding fathers of Positive Psychology, is the director of this Center. On this site, you'll find the latest of the University's programs, an overview of UPenn's research in various PP fields, and a wealth of resources such as questionnaires and further links to external bodies for therapists. VIA Institute on Character Access here: https://www.viacharacter.org/www/ This is the official site for the VIA Character Strengths Survey. The non-profit VIA Institute also provides a character strengths list and information about how to interpret the results of their assessment. There are resources for professional practitioners and quite a wealth of research findings, including survey data, full-text articles, fact sheets, and a blog that is updated weekly. The Jubilee Centre for Character and Virtues Access here: https://www.jubileecentre.ac.uk/ The University of Birmingham's Jubilee Centre is involved in research projects aimed at understanding how character, values, and virtues contribute to human flourishing. At the link above, you'll find more pages for learning about these projects, and multimedia resources for learning, as well as a nice blog on virtues. In the Library section, there is a further database of articles with numerous open access options. Science of Generosity Access here: https://generosityresearch.nd.edu/ This website from the University of Notre Dame has a Research Resources section which includes links to survey data and even the related questionnaire items that have been used in studies on generosity. Users who are hoping not to dig into hard data will also find reports, literature, and working papers in the same section. The Science of Generosity site also includes background on the Science of Generosity initiative and an overview of its current projects. Compassion: Stanford Medicine Center for Compassion and Altruism Research and Education Access here: https://ccare.stanford.edu/ Stanford's Center for Compassion and Altruism Research and Education (CCARE) is committed to researching how 'positive qualities of the human mind' benefit society and individuals. These include techniques and approaches for fostering compassion and its promotion in schools and institutions. On this page, CCARE features some of its own research, a database of other curated academic articles, and resources such as articles and overviews from past events. CompassionLab Access here: https://www.compassionlab.com/ CompassionLab is run by organizational researchers, with a goal of encouraging the use of compassion in professional contexts such as leadership and employee engagement. This site includes presentations, journal articles, book chapters, and links to other theory- and practice-related sites on Positive Organizations. Yale Center for Emotional Intelligence Access here:http://ei.yale.edu The Yale Center for Emotional Intelligence is a well-known source of academic information, research, and tools. It is behind the development of the RULER approach, a Social and Emotional Learning (SEL) framework with potential and demonstrated applications in professional development and education. The Center site thus provides background information on EI for educators, coaches, and therapists alike—here, you can access research on the Center's science-based RULER approach. It also offers ample RULER documentation and emotional intelligence case studies. Consortium for Research on Emotional Intelligence in Organizations Access here:http://www.eiconsortium.org The EI Consortium seeks to progress research into, and practical applications of, emotional intelligence. This website contains a good collection of the publications and news about EI in business settings and leadership, as well as information on dissertations, book chapters, and emotional intelligence questionnaires. It's a comprehensive source for anyone looking to research EI closely.  Gratitude: Emmons Lab Access here:https://emmons.faculty.ucdavis.edu/ Here is Dr. Emmons' own research website, which provides some background into his work on the Youth Gratitude Project (YGP) with Giacomo Bono and Jeffrey Foh. It includes a list of relevant positive psychology publications on gratitude and links back to other webpages related to the YGP.  Flourishing: Authentic Happiness Access here: https://www.authentichappiness.sas.upenn.edu Another UPenn resource that links the user to books, questionnaires, projects and initiatives, academic research, blog posts, and news on happiness as a positive psychology topic. It is full of useful resources for teachers, therapists, and researchers, including videos, study opportunities, and training. Institute for the Study of Human Flourishing Access here: https://www.ou.edu/flourish This University of Oklahoma Institute was created to advance the study of human flourishing, further the scientific study of virtue, and engage with the community to promote flourishing. Here, you can easily find online and downloadable resources, including courses and relevant links for parents.  Global Happiness: International Research Associates for Happy Societies Access here: http://www.happysociety.org/ International Research Associates for Happy Societies is a non-profit, independent organization; IRAH started in 1995 as a network for individuals and organizations interested in happiness and promoting well-being in society. The site itself is in English, though it also includes links to publications in Thai and English. Here, you'll find news on IRAH's past activities and links to related sites. It is very much related to happiness in society and features some background on IRAH projects in developing communities. International S

    31 min
  5. 2020-03-23

    How to Build a Word of Mouth Strategy | Talk Triggers Author Jay Baer

    90% of B2B purchases are influenced by word of mouth. Fewer than 1% of companies have an actual "word of mouth" strategy. Jay Baer knows that one of the best ways to grow a business is for your customers to do it for you. In this episode of AQ's Blog & Grill, Jay shares where to start when building your "word of mouth" strategy. We all know word of mouth is important, but we don't realize how important or how to accomplish this. Jay gives us direct examples businesses are using today to get the word out, and explains the five types of Talk Triggers: Talkable Generosity, Talkable Speed, Talkable Usefulness, Talkable Empathy and Talkable Attitude. Jay dives into why he allows event organizers to pick the suits he wears for keynotes - and the funny story of when this has backfired. They discuss the difference between Influencer Marketing and Talk Triggers, as Jay suggests that it's wise to not do one without the other. "The idea here ultimately is for your current customers to recruit the next generation of customers on your behalf." Pick up Jay's latest book, Talk Triggers, and if you don't love it he swears to buy you any other book of your choosing! Talk about a talk trigger! More on Jay Baer: || https://www.jaybaer.com/ || https://twitter.com/jaybaer || https://www.linkedin.com/in/jaybaer/ ||  https://www.instagram.com/jaybaer/ Jay is an inspirational, plaid suit-wearing, hall of fame marketing and customer experience keynote speaker, emcee, and trusted advisor to the world's most iconic brands. Jay is a NY Times best-selling author of six books and the Founder of consultancy Convince and Convert, a strategy consulting firm that helps prominent companies gain and keep customers through intersecting technology, social media, and customer service.

    43 min
4.9
out of 5
23 Ratings

About

Whether you want to define your brand, turn your hobby into a successful business, or hone your content-creation skills, you're sure to leave with a full stomach (or mind). We know you're craving information, and one of the best ways to learn is by hearing from others. Knowing that, we snag some of the world's most brilliant minds to share their stories, from veteran influencers like Guy Kawasaki, to Waterloo Region heroes like Vidyard's Michael Litt.