Avoiding Conflict is Eroding Your Team

#33 - Conflict – most of us say we don’t like it, but are we wrong? Is conflict actually the key to building stronger, more emotionally intelligent teams? We would argue yes. In this episode, Shane breaks down the key distinction between task and relationship based conflicts, and explores the different ways we use both at home and at work. Shane outlines a clear way to predict what type of conflict you’ll have and how to use conflict as a leader to build more trust and psychological safety among your team. Then, we talk about the different ways conflict happens at home and how parents can help their children become comfortable with healthy conflict. 

If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. 

To learn more about today’s topic, visit:

https://www.linkedin.com/in/shanewallaceculturesmith/ 

https://www.culturesmithinc.com/

Show Notes:

1. [00:45] Red-Yellows and labels. 
2. [06:15] The loneliness epidemic. 
3. [08:45] The 2 types of conflict.
4. [10:45] The key differences between tasked-based conflict and relationship-based conflict. 
5. [15:10] The problem with calling yourself conflict-avoidant. 
6. [15:40] How each Colour instigates and avoids conflict. 
7. [20:30] How can leaders navigate these different conflict tendencies in their teams?
8. [25:25] How could having conflict in meetings not cause negative tension?
9. [25:45] How to ask questions to keep conflict task-based. 
10. [30:15] We are all having more conflicts than we realize. 
11. [36:45] How to develop your emotional intelligence to the point that conflict is productive. 
12. [42:45] How to use storytelling to connect through a conflict. 
13. [46:20] Concepts to know about conflict in the home. 
14. [47:25] How to signal to a partner that you need attention before it turns into a conflict. 
15. [53:40] How to ease tension and maintain connection during a conflict. 
16. [57:35] How parents can get kids comfortable with healthy conflict. 

Mentioned in this Episode:

• Book a free session with CultureSmith: https://www.culturesmithinc.com/
• Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ 
• Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/