In this episode of BBB Sharing, we’re joined by Vincent Tucker, owner of Quality Moving Services, and his right-hand partner Kandi Edmonds, to talk about what it takes to build a trusted moving company — and sustain it — for more than three decades. Serving commercial and residential clients since 1989, Quality Moving Services has built its reputation on reliability, professionalism, and customer satisfaction. Vincent and Kandi share insights into industry standards, what consumers should look for when hiring a moving company, and how innovation — including being the only moving company in Virginia to offer live online quotes and booking — has helped them better serve their customers. This episode is a must-listen for homeowners, businesses, and anyone preparing for a move who wants transparency, trust, and peace of mind. #bbbsharing #ignite #ignitebybbb #movingservices #trustedbusiness #consumereducation #ethicalbusiness #smallbusinessowners #commercialmoving #residentialmoving #customerfirst #realconversations [00:00] Introduction to Quality Moving Services: Nicole introduces Candy and Vince from Quality Moving Services, who have been in business since 1989. [00:25] Company Overview: Quality Moving Services handles both commercial and residential moves, specializing in residential. They have expanded into commercial moving over the last 12 years, securing contracts with various localities and institutions in Virginia. [01:34] BBB Richmond Relocation: Candy and Vince share how their company assisted BBB Richmond with their move, which involved disassembling and reassembling cubicles, and setting up office equipment. [03:16] Long-Distance Moves: They discuss their expansion into long-distance moves within a certain mile range of Virginia, backed by new equipment and an expanded team. [04:03] Why Choose Quality Moving Services: Vince emphasizes their 37 years of experience and client-focused approach, ensuring a seamless experience through strong communication. [04:32] Team Longevity: Vince, the founder, started the company in 1989. Candy has been with the company for 14 years, returning in 2022 and recently promoted to Vice President of Operations. [05:34] Community Trust: Candy highlights their commitment to reliable, trusted service as a locally owned company, emphasizing direct communication with their small, dedicated team to ensure excellent customer service. [07:41] Contact Information & Online Booking: Quality Moving Services can be reached at qmovingservices.com or 804-796-4860. They are the only moving company in Virginia offering live online quotes and booking 24/7. [08:42] Conclusion: Nicole thanks Candy and Vince for joining, commends their service, and congratulates them on their achievements.
