5d ago

Scott Clark | A journey from PGA to GM

The podcast episode features an insightful conversation with Scott Clark, CCM, an experienced General Manager. Scott shares his career journey, transition to private member clubs, leadership style, and the challenges of balancing work and personal life. The conversation highlights the importance of empathy, delegation, and self-awareness in leadership roles, as well as the value of transferable skills from a PGA background. The conversation covers the importance of balancing personal and professional life, the passion for the work, developing people, philosophy of people development, personal development plans, dressing and presentation, choosing the right club fit, and the importance of backing oneself. Takeaways Empathy and delegation are essential in effective leadership.Transferable skills from a PGA background contribute to successful leadership roles. Balancing personal and professional life is crucial for success.Developing people and personal development plans are essential for career growth. Chapters 00:00 Introduction to the Podcast05:27 Leadership and Management Experience13:19 Transferable Skills from PGA Background19:01 Delegating Responsibility and Empowerment25:18 Career Progression and Self-Awareness32:00 Balancing Personal and Professional Life38:22 Philosophy of People Development47:24 Choosing the Right Club Fit This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

53 min

Jun 14

Elaine Patterson | Finding Joy in Experiences

The conversation covers Elaine Patterson's professional career, her experience as the spouse of a club manager, and the challenges of relocation. It delves into the importance of authenticity, personal growth, and prioritising personal and professional life. The conversation covers various aspects of being married to a club manager, including the impact on relationships, the importance of perspective, and the unique dynamics of the club industry. It also delves into the significance of communication, setting boundaries, and finding joy in the experience. Takeaways Authenticity in leadershipThe importance of prioritising personal and professional life. Perspective and self-understanding are crucial for navigating the challenges of being married to a club manager.Communication, setting boundaries, and finding joy in the experience are key to a successful relationship with a club manager. Chapters 00:00 Introduction and Professional Career04:54 Married to a Club Manager09:50 HR and Leadership in Different Industries14:54 Finding a Thought Partner19:56 Authenticity and Personal Growth24:52 Prioritising Personal and Professional Life29:55 Relocation and Decision-Making37:29 The Importance of Perspective55:24 The Unique Dynamics of the Club Industry This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

59 min

Jun 7

Sarab Singh | Building Social Capital

Sarab Singh, of Corporate Sherpas, shares insights on change leadership, modern leadership, and the importance of a learning mindset. He discusses the challenges of leading in a VUCA environment, the role of authentic leadership, and the neuroscientific approach to decision making. The conversation delves into various aspects of effective leadership, communication, and change management. It explores the challenges of leadership, the importance of empathy and active listening, and the value of setting up experiments to drive change. Additionally, it emphasizes the significance of building strong relationships and social capital within a team. Takeaways Authentic leadership is essential in a VUCA environment.A growth mindset and a learning-oriented approach are crucial for modern leaders. Effective leadership requires empathy and active listening.Setting up experiments and learning from failure are essential for driving change. Chapters 00:00 Introduction to Corporate Sherpas07:48 Learning Mindset and Neuroscientific Approach25:52 Navigating Leadership Challenges31:06 Empathy and Active Listening36:09 The Value of Setting Up Experiments42:24 Navigating the Change Curve47:28 The Importance of Social Capital Links Corporate Sherpas https://corporate-sherpas.au Base Camp - A Corporate Sherpas PodcastApple Podcasts https://podcasts.apple.com › podcast › base-camp-a-cor... This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

52 min

May 31

Tom Wallace, CCM, CCE, ECM | Authenticity and self awareness

The conversation with Tom Wallace covers his journey from early career beginnings to his leadership roles at prestigious golf clubs. It delves into his personal reflections, his father's influence, and the importance of work-life balance. Tom's authenticity and competitiveness are key takeaways from the discussion. The conversation delves into the themes of leadership, mentorship, career development, adaptability, authenticity, and self-awareness. It explores the attributes of effective leadership across different generations and the importance of reflection in one's career journey. Takeaways AuthenticityCompetitiveness Leadership AttributesMentorshipCareer Development Chapters 00:00 Introduction to Tom Wallace07:10 Personal Reflections and Takeaways26:27 Influence of Father and Work-Life Balance31:54 Leadership and Mentorship45:31 Adaptability and Authenticity53:47 Leadership Attributes Across Generations This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

56 min

May 24

Denny Corby | Hospitality is Magic

Denny Corby shares his journey from a family business to a career in magic and entertainment, navigating the pandemic, reviving Private Club Radio, and embracing adaptability and resilience. He emphasises the importance of commitment, curiosity, and embracing imperfection, drawing from his experiences and lessons learned from his family's business. The conversation explores the art of adaptation, reading the room, and observing club culture. It delves into the impact of leadership on team dynamics, the importance of vibe and tribe, and the significance of hiring for culture fit. It also discusses behavioural issues in leadership, effective language and communication, and the parallels between leadership and magic. Takeaways Adaptability and resilience are essential in navigating uncertainty and challenges.Commitment, curiosity, and embracing imperfection are key to success in business and entertainment. Adaptation and observation are crucial in club culture and leadership.Vibe attracts tribe - the importance of hiring for culture fit. Chapters 00:00 Introduction and Sponsorship05:44 Reviving Private Club Radio11:39 Embracing Imperfection and Agility18:09 Authenticity and Adaptation23:24 Reading the Room29:30 Club Culture and Leadership Impact35:10 Behavioural Issues in Leadership42:24 Making It Happen Links Denny's LinkedIn https://www.linkedin.com/in/dennycorby/ Private Club Radio https://www.privateclubradio.com Denny Corby https://www.dennycorby.com This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

43 min

May 17

Jim Rohrstaff | Bag room to Boardroom

The conversation delves into Jim Rohrstaff's passion for golf and his journey in creating a world-class experience in the golf industry. From his early golf experiences to his transition to Southern California, meeting industry leaders, and his philosophy of creating a great work environment, Jim shares insights on hiring the right people, balancing time, and taking his family on the journey. He also discusses the concept of hardware and software, servant mindset, and breaking through mental limits. The conversation delves into the power of risk assessment and the importance of trust in decision-making. It also explores the development of golf courses and the potential of emerging markets in the industry. Takeaways Passion for GolfCreating a World-Class Experience Risk assessmentGolf course development Chapters 00:00 Introduction and Sponsorship07:05 Servant Mindset and Desire to Please13:38 Hardware and Software Concept19:29 Balancing Time and Managing Projects26:31 Breaking Through Mental Limits44:44 Golf Course Development and Emerging Markets Links Legacy Partners | Exclusive New Zealand Real EstateTe Arai Links This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the worlds best mini golf courses. https://shanxminigolf.com.auThey’re not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few world top 100 golf courses too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment!

55 min

May 10

Behind the Gates | A brand new podcast

The Behind the Gates podcast launches, and its hosts, Ed Chapman, CCM, and Michael Herd, discuss their experience co-hosting, their different approaches to asking questions, and the importance of authenticity in conversations. They share insights into how they got started, the fascinating conversations they've had, and the launch of the podcast with its partners. The hosts also engage the audience and encourage participation. Takeaways Importance of authenticity in podcast conversationsEngaging the audience and encouraging participation This episode is brought to you by Kopplin Kuebler & Wallace. The most trusted name in executive search and consulting. People focused, quality driven. https://kkandw.comClub Connections. Club Connections works with private clubs globally to strengthen member experience through better communication, storytelling and engagement. Founded by Emily McCarvill, the business partners with clubs to ensure the way they communicate reflects the culture and standards behind the gates. https://www.linkedin.com/company/clubconnections/SHANX Mini Golf. SHANX Mini Golf is an Australian company known for producing some of the world's best mini golf courses. https://shanxminigolf.com.auThey're not the typical novelty putt-putt with windmills and clowns—instead, they build bespoke, high-quality 18-hole courses using synthetic turf, challenging terrain inspired by actual golf, often located at or near real golf clubs. Their architect is responsible for a few of the world's top 100 golf courses, too! Contact the SHANX team and mention BTG podcast for a complimentary site feasibility assessment! Links https://www.linkedin.com/in/edchapmanclubindustryleader/ https://www.linkedin.com/in/michael-herd-2686598b/

12 min

2024-07-31

#36: Navigating difficult conversations in the workplace | Spaska Ivanov

Spaska Ivanov, Assistant General Manager at Rehoboth Beach Country Club in Delaware, USA, joins me in this episode of The Modern Club Management Podcast. This conversation focuses on navigating challenging conversations in the workplace. We discuss how to approach them, framing the conversation, the importance of setting clear expectations, and giving permission to others to have tough conversations. It was an enjoyable discussion about a topic that all managers need to be skilled at but something which we can only become more comfortable with by doing repetitions! I hope you enjoy his episode. If you would like to ask Spaska any questions or connect with her about this topic, she has kindly offered to share her email address. Spaska@rehobothbeachcc.com Spaska Ivanov Assistant General Manager Rehoboth Beach Country Club If you enjoy listening then please join your peers by subscribing through your favourite podcast listening app and leave a review to help others with similar interests find this show more easily. FOLLOW> https://shows.acast.com/the-modern-club-management-podcast Instagram: @edchapman1986 and @michaelherdkkw YouTube: The Modern Club Management Podcast LinkedIn: https://www.linkedin.com/company/the-modern-club-management-podcast/ Hosted on Acast. See acast.com/privacy for more information.

33 min

Behind the Gates

Scott Clark | A journey from PGA to GM

Elaine Patterson | Finding Joy in Experiences

Sarab Singh | Building Social Capital

Tom Wallace, CCM, CCE, ECM | Authenticity and self awareness

Denny Corby | Hospitality is Magic

Jim Rohrstaff | Bag room to Boardroom

Behind the Gates | A brand new podcast

#36: Navigating difficult conversations in the workplace | Spaska Ivanov

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Behind the Gates

Episodes

Scott Clark | A journey from PGA to GM

Elaine Patterson | Finding Joy in Experiences

Sarab Singh | Building Social Capital

Tom Wallace, CCM, CCE, ECM | Authenticity and self awareness

Denny Corby | Hospitality is Magic

Jim Rohrstaff | Bag room to Boardroom

Behind the Gates | A brand new podcast

#36: Navigating difficult conversations in the workplace | Spaska Ivanov

About

Information

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