Clinical Communication

Ben Whybrow
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Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

  1. 3d ago

    How To Talk To Young Athletes & Their Parents with Angela Jackson

    Conversations with young athletes and their parents can lead to a range of difficult topics related to recovery, performance or even changing sport entirely. On this episode Ben is joined by Angela Jackson, YoungAthlete Consultant Physiotherapist, where they discuss: (00:00:00) – How To Motivate Teenagers (00:04:20) – At What Ages Can Sport Become More Serious ForKids? (00:11:07) – How To Discuss Expectations For Late Development (00:14:20) – Childrens & Parents Reactions To RecoveryExpectations (00:21:50) – Ages That Children Can Grasp Complex Ideas (00:24:05) – Managing Different Parent & Child Interests (00:29:40) – Encouraging Choice With Children (00:31:34) – Knowing How Much To Involve The Parent (00:33:40) – How To Manage Interrupting Parents (00:37:03) – Managing Fear Of Not Being Able To Return To Play (00:47:16) – Breaking News Of Recovery Time (00:55:40) – Angie’s Hardest Clinical Conversation (01:02:30) – The Future Of Conversations With Young Athletes   You can see both Ben & Angie at the North East MusculoskeletalSociety (NEMS) Conference on Saturday 19th of September in Durham. https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 You can find Angie on LinkedIn and Instagram @angiejphysio Her website for all resources and courses is: https://kidsback2sport.com/ You can find Ben on LinkedIn and Instagram @bwhybrowphysio

  2. Jul 28

    The Art Of Behavioural Experiments

    Experiences are often much more powerful for influencing beliefs and understanding that words and descriptions. Behavioural experiments give you an option to achieve this. But what does this mean? How should we go about doing them? This brief episode covers how. You can see Ben at: North East Musculoskeletal Society (NEMS) Conference Durham - Saturday September 19th 2026 https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show Birmingham - Wednesday November 25th 2026 https://www.therapyshow.co.uk/

  3. Jul 5

    What Really Changes Behaviour with Orla O’Doherty

    Most clinicians are in the business of behaviour change,whether that’s with patients or members of staff. A task that often sounds easy, but can be very difficult at times. But what really changes behaviour? Do previous theories need to change with evolving evidence? On this episode Ben is joined by Orla O’Doherty, Behaviour Change Specialist & Educator where they discuss: (00:00) – Do We Have Too Many Behaviour Change Experts? (02:20) – The Lack Of Evidence For The Stages Of ChangeModel (07:21) – Evidence Based Behaviour Change Models (10:15) – Do We Rely On Motivation To Change Behaviour Too Much? (12:58) – Can We Overcomplicate Behaviour Change? (17:23) – Making Habit Plans & Behavioural Goals (21:58) – Why Have Habits Not Gained As Much Interest Clinically? (26:52) – Starting vs Maintaining Behaviour (30:21) – Orla’s Hardest Clinical Conversations (33:16) – When It’s Not The Right Time To Discuss BehaviourChange (36:41) – The Future Of Behaviour Change (41:20) – Where To Find Orla   You can find Orla on LinkedIn & Instagram @thecliniccoach Her website is: cliniccoach.co.uk   Stages Of Change Paper Mentioned: https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1360-0443.2005.01139.x EAST Framework: https://thedecisionlab.com/reference-guide/management/east-framework COM-B Framework: https://www.com-b.org/   You can find Ben on LinkedIn or Instagram @bwhybrowphysio You can email in questions to clinicalcommunication@outlook.com

  4. Jun 27

    The Essentials Of Explanation with Matt Phillips (STA Clinician Podcast)

    What can make explanations more memorable? How do you ensure the person in front of you has understood it as you intentioned? When is the right time to explain?   This is a different episode to usual as it is a recording from a recent episode of The STA Clinician podcast with Matt Phillips and myself where we are talking all about explanations and more, including:   (00:00) - Introduction (08:45) – The Validating Aspect Of Diagnosis (13:33) – The Key First Steps (21:19) – The Importance of Timing Explanations (25:45) – Keeping Explanations Simple & Relatable (37:02) – Checking Understanding (45:17) – Explanations & Neurodiversity (47:34) – Most Memorable Clinical Communication Episodes   You can find Matt Phillips across various social media sites @mattphillipsedu The STA Podcast is available wherever you get your podcasts. You can find Ben on LinkenIn or Instagram @BWhybrowPhysio You can email in to clinicalcommunication@outlook.com

  5. Jun 9

    How To Teach To Patients, Students & Colleagues 2 with Kate Purcell

    Last year, one of the most downloaded episodes was not on communicating about a specific condition or approach, but on how to teach. Something all clinicians have to do but often receive little to no training on how to do it. Cleary there was an appetite for this topic, so we’ve recorded a part two! On this episode Ben is re-joined by Kate Purcell, Advanced Practice Physiotherapist, former lecturer and with fellowship to the Higher Education Academy. Where they discuss: (00:00) – Was Kate Surprised How Successful Our Last EpisodeWas? (04:40) – Learning From Doing (08:05) – Does The Patient Need To Want To Learn? (10:36) – Creating Psychological Safety In Learning (17:28) – How To Teach When They Don’t Agree (29:23) – How To Discuss Uncertainty (35:19) – Does Knowing About Medical Bias Change Practice? (38:00) – Should Teaching Change With Social Media? (44:33) – What If Someone Wants To Record? (48:24) – Making Learning More Visible In Practice (53:14) – Should Practice Guidelines Be More Specific OnEducation   You can find Kate Purcell on X & LinkedIn   You can find Ben across Social Media @BWhybrowPhysio or email clinicalcommunication@outlook.com   Where you can see Ben: North East Musculoskeletal Society Conference – September19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  6. May 25

    How To Talk To High Corporate Performers – With Susan Julians

    We often consider high level performers as those that work in sports or entertainment, but there's another group of high level performers who you may come across everyday, which is those in the corporate world. This group comes with their own unique challenges such as; working demands, knowledge level and additional access to manage their own expectations. On this episode Ben is joined Susan Julians, writer for MSKMag and who specialises in treating this group of high performers where they discuss: (00:00) – How Sue Ended Up Working With Corporate Clients (04:40) – Demands Of Working In A High Level CorporateEnvironment (10:06) – Personality Types In Corporate Environments (12:50) – Can You Tell Them To Slow Down? (18:35) – Do They Prioritise Work Over Health? (19:48) – Business Influencers & Fitness (21:12) – Managing Expectations (22:45) – Do They Need A More Direct Communication Approrach? (27:12) – What If Things Go Too Far With Work Demands? (29:45) – Managing Expectations When Conditions Don’tQuickly Improve (35:22) – Fitting Rehab Plans Into Their Life (38:15) – Does Upbringing Influence Interest To Work In TheCorporate World (40:33) – Should We Ask About Them Changing Jobs? (43:22) – Where To Find Sue (44:28) – Does Technical Testing Equipment Help With Buy-In? (45:24) – How Will The Corporate Workforce Change In The Future?   You can find Susan Julians on LinkedIn   You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com   Where you can see Ben: North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  7. May 10

    Are Physios Too Nice? – With James Horner

    Being a supportive clinician and team player can lead tomany benefits across services, but are there downsides if we become too nice? Could less evidence-based care go unchallenged? Could avoiding conflict mean patients don’t get the rightmessage? On this episode Ben is joined by fellow Physio and recent MSKMag writer James Horner where they discuss: (00:00) – Are Physios Too Nice? (01:50) – James’s Journey Of Discovery (07:08) – The Downsides Of Being Nice (11:06) – How The MSKMag Article Came To Fruition (13:45) – Has James Changed After Writing It? (16:34) – When You Have To Be Blunt As A Clinician (20:33) – The Harms Of Being Too Nice To Patients (24:50) – Should We Change Training/Teaching? (26:16) – Addressing Uncertainty & Clinical Supervision (33:12) – Regression To The Mean (42:22) – Key Takeaways & Where To Find James   You can find James on LinkedIn or Instagram @thenerdypshyio You can find him on The Physio Pulse Podcast.   You can find Ben across Social Media @BWhybrowPhysio oremail clinicalcommunication@outlook.com   Where you can see Ben: Widespread Pain Differentials with Clinical Physio, May 20thOnline 7:30pm UK time https://www.clinicalphysio.com/live-webinars/ North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/

  8. May 4

    How To Explain “Normal” Imaging Findings To The Person In Front Of You

    An aspect of clinical practice we can often take for granted is informing patients about "normal" imaging findings. Just say it's alright, reassure and move on right? Yet this is a conversation that they've waited a long time for and needs to be taken seriously. This brief episode gives some suggestions on how to go about it. You can find Ben across Social Media @BWhybrowPhysio orEmail clinicalcommunication@outlook.com   Where you can see Ben: Widespread Pain Differentials with Clinical Physio, May 21stOnline 7:30pm UK time https://www.clinicalphysio.com/live-webinars/ North East Musculoskeletal Society Conference – September 19th, Durham https://www.eventbrite.co.uk/e/north-east-musculoskeletal-conference-2026-tickets-1981008464645 Therapy Show – November 25th, Birmingham https://www.therapyshow.co.uk/ Do share & subscribe.

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About

Clinical Communication is a video or audio resource for any healthcare clinicians wanting to have easier and better conversations with the people in front of them. Hosted by Ben Whybrow, Clinical Communication Skills Educator and Specialist Physiotherapist. This resource provides simple and practical advice for any clinician of any experience, that can lead to better outcomes.

Information

  • Creator
    Ben Whybrow
  • Years Active
    2024 - 2026
  • Episodes
    85
  • Rating
    Clean
  • Copyright
    © Ben Whybrow
  • Show Website
    Clinical Communication