Defining Hospitality

Dan Ryan
  • 5.0 (2)
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  • UPDATED WEEKLY

Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.

  1. Pioneering Global Design - Christine McGinnis - Defining Hospitality

    1D AGO

    Pioneering Global Design - Christine McGinnis - Defining Hospitality

    This week, Dan Ryan sits down with Christine McGinnis, Director of Design at Wave Design Consultants, to make the case that the most powerful tool a designer can carry isn't a software subscription or a portfolio, it's a passport and a willingness to ask why. A Canadian kid who got locked in a Tiffany's display window in Hong Kong and never really looked back, Christine has spent over two decades designing across Asia, North America, and now the Canary Islands, chasing a single throughline openness. From restoring a termite-eaten 19th century Bangkok landmark to drawing her first full set of plans in Spanish, she isn't just designing spaces, she's designing a life. About the Guest: On this episode, Dan Ryan sits down with Christine McGinnis, Director of Design at Wave Design Consultants, a Canadian born, world traveling hospitality designer who logged her first miles in the Starwood design lab before most people knew that lab existed. Christine has spent 20 plus years designing hotels and restaurants across Asia, Europe, and Africa not by following the work, but by following the question. And the question, in her case, is always the same one… why? Chapters:00:38 Meet Christine McGinnis 01:15 Journey Westward 03:15 Early Career Plans 04:09 Generations And Nomads 05:46 Starwood Innovation Lab 14:31 Openness Defines Hospitality 20:38 Spain Projects And Asking Why 26:03 Design Fatigue and Surprise 27:26 Waldorf Respite After 9/11 29:13 Hospitality Alchemy From the Heart 30:30 Design vs Service That Brings Guests Back 31:32 Aloft Seminyak Bali Success 33:48 Being Present Wherever You Land 35:31 Just Go Travel Advice 39:48 Resurgence of Analog Connection Quote of the Show:"People come to your joint once for the design, but they come back for the service and how you made them feel." - Christine McGinnis Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Christine’s LinkedIn: https://www.linkedin.com/in/christinemcginnis/ Wave Design’s Website: https://www.wave.global/ Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    49 min
  2. Global Visions, Local Touches - Genna Panagopoulos - Defining Hospitality

    MAY 13

    Global Visions, Local Touches - Genna Panagopoulos - Defining Hospitality

    This week, Dan Ryan sits down with Genna Panagopoulos, Vice President of Development at Minor Hotels, to make the case that the most exciting real estate play in hospitality right now isn't in Asia or Europe, it's right here in America. A restaurant kid from Detroit who fell in love with hotels, Genna is the one handed the keys to a 640 property global giant's entire North American future, armed with 12 brands, a freshly built franchise model, and a philosophy that deals only work when everyone at the table wins. One NH Collection in Manhattan down. Twenty four more to go. About the Guest: Genna Panagopoulos, VP of Development at Minor Hotels, a Greek American, raised in the restaurant business by an immigrant father who treated every customer like family, who somehow ended up being the person responsible for introducing one of the world's largest hotel companies to the United States. With over 15 years spanning hotel investment, brand strategy, and development at the likes of Davidson Hotels and IHG, Genna isn't just opening doors in new markets. She's the one deciding which doors are worth knocking on in the first place. Chapters:00:35 Meet Genna Panagopoulos 02:10 Greek Roots and Philoxenia 05:43 From Restaurants to Hotels 07:03 Minor Brands and Luxury Resorts 09:50 US Growth Model and Deal Flexibility 12:02 Target Markets and Investor Mindset 15:13 Financing and Conversion Strategy 20:12 Service Culture and Scaling Luxury 27:26 Uniqueness Over Scale 28:50 Early Growth Bottlenecks 29:30 Portfolio Deals and Marketing 30:30 New Brand or Collections 32:11 Lessons From US Expansion 34:10 Where Deals Are Happening 36:09 Choosing the Right Partners 38:58 Deal Terms and Key Money 42:48 Future Vision and Wrap Up Quote of the Show:“We're not here to make money right now. We're here to plant our flags and build brand awareness." - Genna Panagopoulos Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Minor Hotels is introducing the legendary Anantara and Wolseley brands to North America: learn more about the company's strategy and ambitions!! Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Genna’s LinkedIn: https://www.linkedin.com/in/genna-panagopoulos-726a7525/ Minor Hotels Website: https://www.minorhotels.com/en Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    53 min
  3. Redefining Hospitality Through Tech - Tanya Pratt - Defining Hospitality

    MAY 6

    Redefining Hospitality Through Tech - Tanya Pratt - Defining Hospitality

    This week, Dan Ryan sits down with Tanya Pratt, Global VP of Strategy and Product Management at Oracle Hospitality, to prove that the most powerful upgrade a hotel can make isn't to its lobby, it's to its data. A front desk girl turned tech executive, Tanya unpacks how Oracle is collapsing decades of fragmented systems into one seamless guest experience, why cloud adoption exploded the moment hotels ran out of people, and what happened during an 18-hour outage at 3am that changed the entire trajectory of her career. The promise of hospitality has always been human. The technology is finally catching up.  About the Guest:This week, Dan Ryan sits down with Tanya Pratt, Global VP of Strategy and Product Management at Oracle Hospitality, a self described nerdy science kid who accidentally fell in love with a front desk and never really left. Thirty years later, she's the one making sure the technology behind hospitality is finally as seamless as the experience is supposed to feel. Forged at Fairmont, recognized as one of the top 25 extraordinary minds in the industry, and fluent in both boardrooms and lobbies, Tanya isn't just building better software. She's keeping the promise.  Chapters:00:35 Meet Tanya Pratt 01:27 Hearing Your Own Story 03:20 Hospitality Is a Promise 04:44 Tech Removes Friction 08:14 Unified Data at Check In 12:29 Hospitality Tech 101 16:08 One Guest One Profile 19:18 ROI and Why Hotels Lag 30:20 Tech Enables Hospitality 31:36 Finding Your Calling 33:13 Front Desk To VP 34:56 Advice For 18 Year Olds 36:01 Grit In Instant Age 39:03 Human Skills Matter 41:27 Untangling Tech Spaghetti 45:11 Crucible Command Center 56:22 Future Of Hospitality Tech Quote of the Show: "Hospitality is a promise. It's a promise that's made and kept a thousand times in small moments." - Tanya Pratt Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Tanya’s LinkedIn: https://www.linkedin.com/in/pratttanya/ Oracle Website: https://www.oracle.com/ Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    1 hr
  4. Designing with Magic and Precision - Larah Moravek - Defining Hospitality

    APR 29

    Designing with Magic and Precision - Larah Moravek - Defining Hospitality

    This week, Dan Ryan sits down with Larah Moravek, founding partner at Dutch East Design, to make the case that the most powerful thing a designer can bring to a project isn't a mood board, it's a story. Larah pulls back the curtain on how Dutch East blends interior design and branding under one roof, turning narrative driven frameworks into spaces that feel inevitable. With real stories from the ground including the adaptive reuse of a Marcel Breuer brutalist landmark into Hotel Marcel, the first passive house certified hotel in North America, and the Tapestry Chattanooga, a former bank building brought back to life, this episode proves that when magic and precision are working together, the constraint becomes the design. 🏠 About the Guest:  Larah Moravek is a founding partner at Dutch East Design, a hospitality focused studio offering both interior design and branding under one roof. With a career shaped by two of the most iconic firms in the industry, Clodagh Design and Yabu Pushelberg, Larah brings a rare combination of instinct and rigor to every project she touches. Rooted in the belief that built environments have the power to create lasting emotional experiences, she and her partner Dieter lead a small but mighty studio known for their dense documentation, narrative driven approach, and a body of work spanning adaptive reuse, independent hotels, and licensed product collections. Chapters: 00:45 Meet Larah Moravek 01:15 Friendship and Dutch East Origins 03:58 What Hospitality Means 07:08 Clodagh to Yabu Mentorship 08:49 Branding as Decision Tool 13:37 Stewardship and Adaptive Reuse 24:04 Functional Brief and Hard Questions 27:54 Science as Magic 28:03 From Med School to Interiors 30:03 New York Design Path 30:47 Yabu Pushelberg Rigor 32:19 Burnout and Solo Asia Reset 34:41 Building a Team Culture 37:43 Sustainability in Hospitality 44:33 Licensing and Product Lines 47:59 Future Plans and Wrap Up Quote of the Show: "Sometimes you need more structure to be more creative. And I think some of the most beautiful and inspiring solutions come out of restriction." - Larah Moravek Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Larah’s LinkedIn: https://www.linkedin.com/in/larah-v-moravek-0b714044/ Dutch East Design Website: https://www.dutcheastdesign.com/Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    53 min
  5. Green Means Revenue - JoAnna Abrams - Defining Hospitality

    APR 22

    Green Means Revenue - JoAnna Abrams - Defining Hospitality

    This Earth Day, Dan Ryan welcomes back JoAnna Abrams, founder and CEO of MindClick, to make the case that sustainability isn't just good for the planet, it's good for business. JoAnna reveals how MindClick's product intelligence platform transforms the sustainability data already hiding in hotel FF&E purchases into a competitive weapon, winning corporate travel contracts, boosting sustainability ratings, and growing real revenue. With stories from the ground, including Hyatt Centric Fisherman's Wharf, and eye-opening stats on what ditching polystyrene packaging actually means for waste, this episode proves that going green and going profitable are finally pointing in the same direction. 🌍 About the Guest: JoAnna Abrams is the founder and CEO of MindClick, a product intelligence platform helping hospitality companies unlock sustainability data across their supply chains. A multi-award winning trailblazer at the intersection of sustainability, supply chain, and finance, she has been recognized by Lodging Magazine as a female industry innovator, named a 2026 Inc. 500 Female Founders honoree, and selected for both the Cambridge Institute for Sustainability Leadership and the Imagine Program funded by former Unilever CEO Paul Polman. Chapters: 00:46 Welcome JoAnna Abrams 02:00 Defining Hospitality Revisited 05:00 The ROI of Sustainability 07:30 EU Regulation Driving Corporate Demand 11:00 How Hotels Win Corporate Business with Sustainability 14:00 MindClick and Green Key Global 16:00 The Alo Index Platform Explained 19:00 Revenue Impact: 7–17% Market Share Increase 22:00 Training Sales Teams to Tell the Story 25:00 A Riskless Path for Hotel Owners 28:00 Connecting Guests and Frontline Staff 31:00 The Huntington Hotel Case Study 36:00 Polystyrene Elimination: The Numbers 40:00 Embodied Carbon and FF&E's Outsized Impact 44:00 What Hotels Can Control 47:00 Asset Value, Appraisals, and Resilience 50:00 Inc. 500, Cambridge, and the Road Ahead 52:00 How to Connect with MindClick Quote of the Show: "Today's suppliers need to understand that they're no longer just selling a product. They're selling a product with a story." - JoAnna Abrams Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ JoAnna Abrams’s LinkedIn: https://www.linkedin.com/in/joannaabrams/ MindClick: https://www.mindclick.com/ Metropolis Magazine Article: https://metropolismag.com/viewpoints/four-new-roadblocks-on-the-path-to-sustainable-buildings/Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/  #DefiningHospitality #Sustainability #HospitalityDesign #HotelBusiness #GreenHospitality #SupplyChain #MindClick #CorporateTravel #HotelRevenue

    55 min
  6. Beyond the Front Desk - Walter Peseski - Defining Hospitality

    APR 15

    Beyond the Front Desk - Walter Peseski - Defining Hospitality

    In this episode of Defining Hospitality, Dan Ryan sits down with Walter Peseski, Senior Vice President of Asset Management at Garfield Public Private, to explore the often misunderstood world of hotel asset management and public private partnerships. Sponsored by BERMANFALK, this discussion uncovers how cities, universities, and hospitals are leveraging creative financing structures to build hotels that serve as economic catalysts for entire communities. About the Guest: Walter Peseski is the Senior Vice President of Asset Management at Garfield Public Private, a firm specializing in public private partnerships for hotels, convention centers, and cultural infrastructure. With over 20 years of experience in hotel operations and asset management, Walter has built a career bridging the gap between public entities and private developers to bring transformative hospitality projects to life. An adjunct professor at Dallas Baptist University and contributor to Hotels Magazine, Walter is passionate about educating the next generation on the full scope of opportunity that exists within the hospitality industry that goes far beyond the front desk. Chapters: 01:00  Introducing Walter Peseski 02:00 What Does Hospitality Mean to You? 03:00 The Valentine's Day Server Story 05:00 When Was the Last Time Service Was Memorable? 06:00 What Makes Garfield Public Private Unique? 09:00 The Role of Asset Management vs. Hotel Management Companies 13:00 How Ownership Groups Get Involved 15:00 When Does Third Party Asset Management Make Sense? 17:00 Hotels Are a Different Beast Than Multifamily 19:00 Navigating Brand Standards & CapEx 21:00 Hilton's Carrot and Stick Fee Structure 23:00 Downscaling Brands & the "Under Demolished" Theory 27:00 Blind Spots Small Operators Miss 29:00 The F&B Double Edged Sword 33:00 When Brand Standards Become a Straitjacket 34:00 What Makes a Good Deal vs. a Great Deal in Public Private 36:00 Why Cities Invest in Hotels 38:00 Where Garfield Is Seeing the Most Opportunity 39:00 How Cities Finance These Projects With Bonds 42:00 The Sweet Spot: Upscale to Upper Upscale 43:00 Why Walter Started Teaching 45:00 Career Advice for Anyone Entering Hospitality 49:00 What Walter Is Most Excited About 51:00 How to Connect With Walter & Outro Quote of the Show: "It's not how fast can we increase the value of this hotel and flip it. It's how can this hotel contribute to the community." - Walter Peseski Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ BERMANFALK: https://www.bermanfalk.com/ Ed Bakos LinkedIn: https://www.linkedin.com/in/edmond-bakos-62102014/   Champalimaud Design: https://www.champalimaud.design/Help preserve a generation of American history: https://www.tunisonfoundation.org/donate   Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ Tags: #DefiningHospitality #AssetManagement #PublicPrivatePartnership #HotelDevelopment #HospitalityBusiness #HotelInvestment

    52 min
  7. The Art of Anticipation - Ed Bakos - Defining Hospitality

    APR 8

    The Art of Anticipation - Ed Bakos - Defining Hospitality

    In this episode of Defining Hospitality, Dan Ryan sits down with Ed Bakos, CEO of Champalimaud Design, to explore the evolving dimensions of hospitality in the design world. Sponsored by BERMANFALK, this discussion uncovers how the nuances of design, from emotional exchanges to anticipating guest needs, define luxury and authenticity in the hospitality industry today. About the Guest: Ed Bakos is the CEO of Champalimaud Design, a New York-based firm renowned for its innovative approach to hospitality design. With over 30 years of experience, Ed has continually pushed the boundaries of what luxury and hospitality can achieve through strategic and emotionally resonant design. His commitment to fostering talented teams and creating memorable experiences makes his work a benchmark in the industry. Chapters: 00:46 Welcome Ed Bakos 02:12 What Hospitality Means 04:04 Early Career Origins 07:30 First W Hotel Breakthrough 11:07 Heavenly Bed Innovation 14:13 Alexandra Legacy 18:31 Mosaic Team Culture 24:49 Flat Hierarchy Best Ideas 27:20 Project Example Clarity 28:29 Ideas From Anywhere 29:10 Designing Anticipated Needs 31:23 Service Defines Luxury 32:44 Turning Constraints Into Magic 34:59 Building A Creative Culture 37:02 Managing Creative Anxiety 40:47 Choosing The Right Clients 44:29 Aviation Passion And Purpose 49:08 Flying The C47 Across Atlantic 50:58 Remembering History And Closing Quote of the Show: "Design is a relationship between different things. Why do certain combinations of things provide us with more satisfaction? Certain combinations in certain settings are… highly successful and can be highly successful." - Ed Bakos Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ BERMANFALK: https://www.bermanfalk.com/ Ed Bakos LinkedIn: https://www.linkedin.com/in/edmond-bakos-62102014/   Champalimaud Design: https://www.champalimaud.design/  Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/  Tags: #DefiningHospitality #HospitalityDesign #HotelDesign #GuestExperience #DesignAnticipation #HotelInnovation

    56 min
  8. What the K-Wave Means for Hotel and Restaurant Design - Thomas Oh & Daphne Shin - Defining Hospitality

    APR 1

    What the K-Wave Means for Hotel and Restaurant Design - Thomas Oh & Daphne Shin - Defining Hospitality

    In this episode of Defining Hospitality, Dan Ryan sits down with Thomas Oh, Co-Founder & General Manager of Perilla Korean American Steakhouse, and Daphne Shin, Founder & Principal Designer of the Ruimte, two passionate creators working at the intersection of culture, cuisine, and design. Sponsored by BERMANFALK, the episode delves into the unique approach Thomas and Daphne take to blend Korean cultural elements into their business ventures in Chicago. About the Guests: Thomas Oh is the co-founder and director of operations at Perilla Korean American Steakhouse. With a mission to introduce Korean culture through dining experiences, Thomas highlights the seamless integration of Korean and American culinary elements at Perilla. Daphne Shin is the founder and principal designer of the Ruimte, an interior design firm. Through her design work at L7 Hotel, Daphne strives to create environments where every guest, regardless of background, feels at home. Chapters: 02:26 Defining Hospitality 04:38 Building L7 Chicago 06:33 Designing Perilla Steakhouse 15:26 Korean DNA in the Hotel 19:40 Reception in Chicago 24:49 The K Wave Momentum 27:28 Entrepreneur Lessons 30:08 Teamwork Solves Problems 30:43 Exhaust System Collaboration 32:13 Sponsor Sustainability Note 32:48 Immigrant Path to Hospitality 34:56 Little Victories in Service 38:17 Design vs Operations Reality 42:15 Dream Projects and Timelessness 46:35 Hotel and Restaurant Synergy 49:43 How Lotte Found Them 51:09 Luck Meets Hard Work 53:27 Closing Thanks and Farewell Quote of the Show: "It's exciting for me and for the team here, for them to come into our space… We're not screaming this is Korean to them, but they're loving the design of this restaurant and the hotel." - Thomas Oh Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ BERMANFALK: https://www.bermanfalk.com/ Thomas Oh LinkedIn: https://www.linkedin.com/in/thomas-oh-b6164570/ Daphne Shin LinkedIn: https://www.linkedin.com/in/daphne-shin-1a223b44/ Daphne Shin Email: daphne@theruimte.com Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/  Tags: #hospitality #Koreancuisine #design #Kwave #defininghospitality #podcasting #ChicagoDining

    55 min
See All (252)

Ratings & Reviews

5
out of 5
2 Ratings

About

Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.

Information

  • Creator
    Dan Ryan
  • Years Active
    2021 - 2026
  • Episodes
    252
  • Rating
    Explicit
  • Copyright
    © Copyright 2021 All rights reserved.
  • Show Website
    Defining Hospitality

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