41 episodes

F&I Talk Outside the Box with EFG Companies features EFG Training Manager, Dave Gibbs along with guest speakers from across the automotive retail industry. Each month, Dave tackles the biggest challenges and questions facing F&I managers today. If you have a question for him to address on the podcast, please email us at trainingservices@efgusa.com

F&I Talk Outside the Box EFG Companies

    • Business

F&I Talk Outside the Box with EFG Companies features EFG Training Manager, Dave Gibbs along with guest speakers from across the automotive retail industry. Each month, Dave tackles the biggest challenges and questions facing F&I managers today. If you have a question for him to address on the podcast, please email us at trainingservices@efgusa.com

    Gear Up for 2024 with F&I Talk Outside the Box

    Gear Up for 2024 with F&I Talk Outside the Box

    Listen to EFG's Vice President of Training and Inside Sales, Glenice Wilder, discuss the changes implemented to EFG's F&I class and the upcoming 2024 F&I Talk Outside the Box lineup with EFG Training Managers, Anthony Olivieri and Charles Horsley.

    Learn more about EFG Training: https://www.efgcompanies.com/services/training-services/

    • 13 min
    Negotiation in 2023

    Negotiation in 2023

    Listen in at EFG's Vice President of Training & Inside Sales, Glenice Wilder, and EFG Training Manager, Anthony Olivieri, tackle the lost art of negotiation. In this episode, they unpack 
    what has happened to the practice sine the pandemic;what dealers can do now to hone their negotiation skills; and,best practices going forward.Learn more about EFG training services: https://www.efgcompanies.com/services/training-services/

    If you want to get in touch with us to let us know how we impacted your business or to ask questions for us to answer on the podcast, don’t hesitate to email us at trainingservices@efgusa.com. We’d love to hear from you.

    • 15 min
    Tackling The Negative Equity Discussion

    Tackling The Negative Equity Discussion

    In today's podcast, EFG Trainers, Dave Gibbs and Anthony Olivieri are joined by EFG's Regional VP of Agency Services, Ryan Musgrove, to discuss best practices in tackling one of the most pressing challenges to today's car buyers - negative equity.

    Learn how to ensure a good deal for your customers and your dealership through a consultative selling approach. 

    Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/

    • 22 min
    Sellers vs. Order Takers

    Sellers vs. Order Takers

    Listen in as EFG's Vice President of Training and Inside Sales, Glenice Wilder, discusses the current sales-team mindset facing dealers today, how we got here, and what dealers need to do going forward to turn their order takers back into sellers.

    Joining Glenice in this discussion is EFG's Executive Vice President or Dealer Services at EFG, Scott Kaskocsak, and the company's Senior Vice President of Agency Services and Powersports, Adam Ouart.  

    Together, this powerhouse team provide an overview of this challenge from a retail auto and powersports dealer perspective, along with insight from automotive agencies.

    Learn more about EFG Training Services: https://www.efgcompanies.com/services/training-services/

    Contact EFG Training Services: trainingservices@efgusa.com 

    • 15 min
    Do You Know Where Your PII Is?

    Do You Know Where Your PII Is?

    Is your dealership ready to be in compliance with the updated Safeguards rule?
     EFG's Senior Manager of Infrastructure and Security, Randy Standish, breaks down the three basic categories of data security that all dealers should know. 
    1. Where does your personal identifiable information (PII) rest/reside? 
    2. How do you protect the transfer of information?
    3. How do you keep PII secure while it's in use?

    Learn how EFG protects both its clients and contract holders PII here: https://www.efgcompanies.com/compliance-security/

    Have questions for the podcast? Email us at trainingservices@efgusa.com. 

    • 12 min
    Compliance Training in 2023

    Compliance Training in 2023

    In this special podcast episode, EFG's Chief Revenue Officer, Eric Fifield hosts a conversation with two General Managers from the Moritz Auto Group, Jim Hardick and Matt Ducote. These three industry veterans discuss Jim and Matt's decision to invest in compliance training in 2023, answering the questions "why now?" and "what results are they looking to achieve?"

    You can learn more about EFG's training services here: https://www.efgcompanies.com/services/training-services/

    Have a question for the podcast? Email us at trainingservices@efgusa.com.

    • 9 min

Top Podcasts In Business

The Diary Of A CEO with Steven Bartlett
DOAC
The Ramsey Show
Ramsey Network
TLDR
Kyla Scanlon, Devin Friedman, Kat Angus, Sarah Rieger, Matthew Karasz
Financial Feminist
Her First $100K
Planet Money
NPR
PBD Podcast
PBD Podcast

You Might Also Like