Revenue RX, Optical Retail Wins

Joseph Mireault

REVENUE RX is a winning prescription for optical store / optometrist owners, where the focus is on making more money!” We uncover new ideas and useful insights as we explore OPTICAL STORE WINS! The podcast is for eye care professionals (ECP) who want to grow and build their business but don’t know where to start, have run out of ideas & don’t have the time. Discover how an entrepreneur owned and ran 2 successful optical stores for 16 years and worked only 2 days a week! Understand the difference of working ON the business as opposed to IN the business. Be enlightened knowing that Trust is your biggest expense. Follow me every second week in this 'Revenue RX, Optical Retail Wins' podcast and find new ways to think about your Optical Retail business and take action and be the entrepreneur you always wanted to be.

  1. THE OPPORTUNITY - An Independent Contracted Optician

    2025-12-22

    THE OPPORTUNITY - An Independent Contracted Optician

    In today's episode, I have the pleasure of introducing Mr. Elliott Spiro, who is an Independent Entrepreneurial Optician Contractor. Elliot is a bilingual optician specializing in replacement and temporary assignments. He has made a business focusing on replacement and locum work, helping clinics ensure smooth operations while offering quality service to patients. With over 20 years of business experience combined with hands-on optical expertise, Elliot will share with us his path to working as an Independent Optician Entrepreneur. (00:00)   Elliott's Introduction and Background (02:15)    The Entrepreneurial Concept  (03:19)   Who is a good fit for this Opportunity?  (05:05)  Creating Value and ROI (07:25)  Knowing the clinics lens portfolio (10:30)  Tenure in the business is important   (12:00)   Obtaining new business clients  (14:50)   Some ways clinics will require your Services  (17:50)   The Advantages of taking this Path  (21:30)  There are Realities and Challenges on the road ahead  (24:45)  The Soft Skills needed to Succeed  (29:30)   The rewards of an Independent Contractor  (33:40)   Closing Thoughts  REVENUE RX is a winning prescription for optical store owners, where the focus is on making more money!” We uncover new ideas and useful insights as we explore OPTICAL STORE WINS! The podcast is for eye care professionals (ECP) who want to grow and build their business but don’t know where to start, have run out of ideas & don’t have the time. I encourage you to visit my website and leave me an email or questions regarding this episode or any other episode. Don't forget to subscribe! If you want personal one-on-one coaching or consulting please reach out below and receive a FREE strategic business review or take an assessment and get your Practice growth score. For more personal attention: Please click the link below 👇 https://joemireault.focalpointcoaching.com/

    40 min
  2. Mobile Opticians - Take the L.E.A.P. with Helen Whitaker

    2025-11-24

    Mobile Opticians - Take the L.E.A.P. with Helen Whitaker

    In this episode we will discover what it means to be a Mobile Optician and what is involved in pursuing this entrepreneurial passion.Helen Whitaker is a Licensed mobile optician, Contact Lens Fitter and Refracting and Dispensing Optician based in British Columbia, Canada. She is the founder and operator of Secure Vision, an award-winning mobile optical business providing affordable eyewear accessible to all—regardless of age, mobility, or financial status. In addition Helen has created the Secure Vision Mobile Optical Academy where we will drill down on how she mentors and educates aspiring mobile opticians, helping them build a sustainable businesses that balances profitability, client care, and personal well-being. (00:00)  Introduction (06:20)  Mobile Opticians - The Inspiration (11:30)   The Valued Optician - The key to Retail Success (15:30)   Motivation and Passion necessary ingredients - A Life style decision (18:33)   Customer Care - Authentic communication (20:50)  Discretionary time offered through mobile opticianry (22:40)  A 50% attrition - Opticians looking for a change (24:05)  Education the key to moving forward with Opticianry skills    (25:30)  Secure Vision Optical Academy -  A support structure for mobile success (31:09)  Collaborating with OD's - Building a circle of Trust (34:00)  Finding your niche, your perfect client, the LEAP process. (38:05)  Identifying the perspective of a mobile optician. Passion is critical. (44:15)  Understanding the Power of Giving Back (46:18)  Summary conclusion. Thank you for listing to REVENUE RX, OPTICAL RETAIL WINS…. If you enjoyed this episode, don’t forget to subscribe, share, and leave me a review.  Should you want one-on-one personal coaching or consulting serves connect with me through the RevenueRX website and reach out for a free one hour Strategic Business Review or take the free practise growth score assessment at my coaching website at  jmireault@focalpointcoaching.com … you will also find a link on the Revenue RX web-site

    50 min
  3. Dean Thompson - PART #2.  AOA Chair (State of Affairs - Optical Profession)

    2025-11-10

    Dean Thompson - PART #2. AOA Chair (State of Affairs - Optical Profession)

    Thank you for listing to revenue RX optical Retail Wins and we are back with Mr. Dean Thompson and part 2 of a conversation on subjects regarding challenges and influences affecting the optical business. As you will continue to hear, Dean is one for promoting the optical industry at every opportunity and is very well suited to lead the Association of Opticians of Alberta. Today we continue with more insights with Dean Thompson, and we begin with one of the most pressing concerns in the industry, that of which is employee retention. (00:00)   Introduction  (01:50)   Employee retention - a concerned 50% in flow out-flow (03:11)    Understand how to Value your staff (06:40)   AI’s impact on the profession  (11:52)    Sustainable efforts to support a greener and more serviced industry world wide  (15:36)   Geo-political issues faced us today (21:00)   Student takeaways as they enter the real world (23:38)   Optical is a sustainable small business  Thank you for listing to REVENUE RX, OPTICAL RETAIL WINS….If you enjoyed this episode, don’t forget to subscribe, share, and leave me a review. Should you want one-on-one personal coaching or consulting serves connect with me through the RevenueRX website and reach out for a free one hour SBR Strategic Business Review or take the free practise growth score assessment at my coaching website at  jmireault@focalpointcoaching.com … you will also find a link on the Revenue RX web-site. For more personal attention: Please click the link below 👇 https://joemireault.focalpointcoaching.com/

    27 min
  4. Dean Thompson - PART #1  AOA Chair (State of Affairs - Optical Profession)

    2025-10-27

    Dean Thompson - PART #1 AOA Chair (State of Affairs - Optical Profession)

    This is the first of a 2 part series with guest Mr. Dean Thompson. As chair of the Council for the Alberta Association of Opticians, he is responsible for creating a new board of directors overseeing all aspects of creating a not-for-profit organization. The AOA's mission is to Advance the profession of optician-ry in Alberta and across Canada. With more than 40 years in the optical business, Dean is keen to explore the future direction for eye care Professionals. His perspective as a lifetime optician, a contact practitioner, an instructor of optical students, and as one who has a unique perspective from being involved in optical missions abroad, offers invaluable insights. (02:20)     Introduction (06:00)    The high standard required by opticians today.  (10:30)     An optician / nurse parallel needed for public perception.  (13:20)     Scope of practice task lateral transference in the profession   (17:20)    Balancing the business with customer care.  (20:30)   The customer is shopping. Your in the Image Business! (23:21)   Opticians being the differentiator for business success. (25:19)    Selling begins in the absence of knowledge. Knowledge breeds trust. (26:38)   Being in business for the long game. Thank you for listing to REVENUE RX, OPTICAL RETAIL WINS….If you enjoyed this episode, don’t forget to subscribe, share, and leave me a review. Should you want one-on-one personal coaching or consulting serves connect with me through the RevenueRX website and reach out for a free one hour SBR Strategic Business Review or take the free practise growth score assessment at my coaching website at  jmireault@focalpointcoaching.com … you will also find a link on the Revenue RX web-site. For more personal attention: Please click the link below 👇 https://joemireault.focalpointcoaching.com/

    30 min
  5. Dr. Ben Thayil - Part 2. ( OD & Entrepreneur: Two Perspectives, One Objective )

    2025-10-13

    Dr. Ben Thayil - Part 2. ( OD & Entrepreneur: Two Perspectives, One Objective )

    LeadOD Empowers doctors to integrate leadership, sales, and culture building with patient care. It's a process of, or a transition, in seeing yourself differently and moving from employee technician to visionary owner. Today we continue with more insights with Dr. Thayil and we start with change. Change brings with it many challenges one of which is friction………! (00:00).  Introduction  (01:31).    Change - Allows us to be in a better state than before (04:57.    Tech and AI allow for more customer focus (06:15).   Best Practices for Staff Motivation....discover ones personal, professional & financial goals for onboarding (10:44).   Employee retention...Starts with hiring and continues with creating good employees (14:14).    Do you fall in line with the clinics....Mission, Vision and Values? (16:28).   Measuring success (17:17).    A capital investment strategy requires thoughtful planning (20:46).  The significance of the dispensary for the practices success .... Understanding you're in Sales! (23:30).  Marketing requires a multiple prong strategy (26:19).   Long term retention rests with the OD's patient Connection (30:01)   OD - Patient relationships... don't have to be time based (31:44)   The future of Optometry (33:21)    LeadOD's Legacy (35:17).   Closing Thoughts Thank you for listing to REVENUE RX, OPTICAL RETAIL WINS….If you enjoyed this episode, don’t forget to subscribe, share, and leave me a review. Should you want one-on-one personal coaching or consulting serves connect with me through the RevenueRX website and reach out for a free one hour SBR Strategic Business Review or take the free practise growth score assessment at my coaching website at  jmireault@focalpointcoaching.com … you will also find a link on the Revenue RX web-site. For more personal attention: Please click the link below 👇 https://joemireault.focalpointcoaching.com/

    37 min
  6. Dr. Ben Thayil - Part 1. ( OD & Entrepreneur: Two Perspectives, One Objective

    2025-09-29

    Dr. Ben Thayil - Part 1. ( OD & Entrepreneur: Two Perspectives, One Objective

    This episode is the first of a 2 part series with todays guest Dr. Ben Thayil of LeadOD. LeadOD is a leadership development organization.  Founded by Dr. Ben Thayil, LeadOD serves to help doctors and business owners build success through leadership development.  From team building to corporate culture, Dr. Thayil believes that everything rises and falls on leadership.  If you build better people, you build a better business. (00:00).   Introduction (02:55).   The Hidden curriculum - Business knowledge necessary for success (08:03).   Communication is the key to business and emotional leadership (09:48).   Burn-Out.... an old age concern (12:24).    Delegation boils down to Trust... allow for mistakes (18:25).    Going from Transactional to Transformational experiences begins with the OD (25:26).   Time management holds the Key to working ON the business (29:25).   Mistakes Happen... What's important is to learn from them (33:01).   Hiring diversity of skill sets.....Balances the business tasks of the clinic Thank you for listing to REVENUE RX, OPTICAL RETAIL WINS….If you enjoyed this episode, don’t forget to subscribe, share, and leave me a review. Should you want one-on-one personal coaching or consulting serves connect with me through the RevenueRX website and reach out for a free one hour SBR Strategic Business Review or take the free practise growth score assessment at my coaching website at  jmireault@focalpointcoaching.com … you will also find a link on the Revenue RX web-site. For more personal attention: Please click the link below 👇 https://joemireault.focalpointcoaching.com/

    35 min
  7. Public Speaking Translated into an Optical Retail Setting

    2025-09-15

    Public Speaking Translated into an Optical Retail Setting

    Public speaking, and make no mistake about it..... is exactly what you are doing all day, every day, when you engage someone entering the clinic. Your ability to communicate effectively is becoming increasingly more important. Public speaking is what you do all the time with strangers. By upping your game…and adopting new skills … it will translate into better customer experiences, a  higher conversion rate and more revenue. In this episode we are going to discover where public speaking techniques translate into a better performance in your optical retail setting. (00:00)   Introduction  (02:10)   Public speaking Helps you speak in public (05:13)   Ways to feel Confident when Speaking to a Stranger                        - Begin with a Positive Attitude                         - Complement a stranger is a good start                         - Introduce yourself                         - Ask open ended questions....this requires engagement                        - Stay up to date on current affairs                         - Inquire about their background (08:40)   Public Speaking Techniques translated into a Retail Optical setting  (12:10)    When the message is Credible - The message becomes Effective  (13:09)   Call to Action  REVENUE RX is a winning prescription for optical store owners, where the focus is on making more money!” We uncover new ideas and useful insights as we explore OPTICAL STORE WINS! The podcast is for eye care professionals (ECP) who want to grow and build their business but don’t know where to start, have run out of ideas & don’t have the time. I encourage you to visit my website and leave me an email or questions regarding this episode or any other episode. Don't forget to subscribe! If you want personal one-on-one coaching or consulting please reach out below and receive a FREE strategic business review or take an assessment and get your Practice growth score. For more personal attention: Please click the link below 👇 https://joemireault.focalpointcoaching.com/

    15 min

Ratings & Reviews

5
out of 5
3 Ratings

About

REVENUE RX is a winning prescription for optical store / optometrist owners, where the focus is on making more money!” We uncover new ideas and useful insights as we explore OPTICAL STORE WINS! The podcast is for eye care professionals (ECP) who want to grow and build their business but don’t know where to start, have run out of ideas & don’t have the time. Discover how an entrepreneur owned and ran 2 successful optical stores for 16 years and worked only 2 days a week! Understand the difference of working ON the business as opposed to IN the business. Be enlightened knowing that Trust is your biggest expense. Follow me every second week in this 'Revenue RX, Optical Retail Wins' podcast and find new ways to think about your Optical Retail business and take action and be the entrepreneur you always wanted to be.