9 episodes

Communication is hard. Being a communications professional is even harder. In each episode of Infernal Communication, we take a deeper look at the wild little fires communicators have to put out every day. We stop, drop and uncover the surprising reach of these oh-so-common problems in internal comms and beyond. Join Kyla from Staffbase as she recruits authors, scientists, and experts to help get some fresh perspectives that will soothe the burn of your latest communication snafu, and help you think differently about your work and life. 

Infernal Communication Staffbase

    • Business
    • 5.0 • 16 Ratings

Communication is hard. Being a communications professional is even harder. In each episode of Infernal Communication, we take a deeper look at the wild little fires communicators have to put out every day. We stop, drop and uncover the surprising reach of these oh-so-common problems in internal comms and beyond. Join Kyla from Staffbase as she recruits authors, scientists, and experts to help get some fresh perspectives that will soothe the burn of your latest communication snafu, and help you think differently about your work and life. 

    Lost in translation: There's no such thing as bad English

    Lost in translation: There's no such thing as bad English

    Getting lost in translation is bound to happen when languages, accents, and cultures collide. In this episode, our host Kyla Sims speaks to linguist and polyglot, Dr. Luis Miguel Rojas-Berscia, about how language works and what happens when languages and their variations don't quite line up. Global Communications Specialist, Heather Hansen, then weighs in on what we lose when we dub people “bad” English speakers. Hansen encourages us to stop being language snobs and shares her tips on understanding and being understood. 
    See omnystudio.com/listener for privacy information.

    • 31 min
    The bearer of bad news: Compassion in times of crisis

    The bearer of bad news: Compassion in times of crisis

    WARNING: This episode deals with sensitive subject matter, including school shootings, sexual harassment, and racism.We all have to deliver bad news at some point, but is there a better way to do it?  First, we will speak with Tangia Renee Estrada, Co-founder of BIPOC Podcast Creators and Amplify BIPOC, about her experiences as a crisis comms professional, her learnings, and her regrets. Next, we'll speak with Robin Stickley, a former Global News Canada journalist, who has delivered the news (good and bad) to broadcast television audiences for years — including the devastating events in the Sandy Hook. Finally, we’ll sit down with Janet Stovall, author of “The Conscious Communicator: The Fine Art of Saying Stupid Sh*t”, about her experiences delivering hard truths and her methodology for helping organizations determine if they should weigh-in on the difficult issues of our times. 
    See omnystudio.com/listener for privacy information.

    • 40 min
    How do you really feel? And this time we mean it.

    How do you really feel? And this time we mean it.

    How are you? Most of us answer without really thinking about it. The truth is that many of us are not doing well — including those of us in the comms industry. In this episode, two brave communicators (Haleigh Brouillette, Sr. Comms Manager at Hudl & Tangia Renee Estrada, co-founder of BIPOC Podcast Creators and veteran communications pro) share their stories of burnout, loss, and mental health, to help break the stigma and start a conversation about how we're really feeling. Resources:Talk Suicide Canada & 1-833-456-4566 by phoneWellness Together Canadahttps://www.mentalhealth.govNational Suicide Helpline US & 988 by phoneFind a Helpline (Global)
    See omnystudio.com/listener for privacy information.

    • 27 min
    The trial of Comic Sans: The font everyone loves to hate

    The trial of Comic Sans: The font everyone loves to hate

    WARNING: This episode contains swearing, suggestive language, and references that some listeners may prefer to avoid.How does a simple font elicit such strong emotions? Is Comic Sans the villain we've made it out to be, or is it just misunderstood and misused? Listen in as Comic Sans stands trial for crimes against typeface, obstruction of font protocol and indecent exposure on documents both printed and digital.While the kangaroo court is in session, join host Kyla Sims and graphic designer Craig Rozynski, the creator of comics sans’ cool uncle, Comic Neue. He shares his insights as to why he felt the goofiest of fonts needed a redesign. We also hear from Dr. Dawn Shaikh, a human factors psychologist who wrote her doctoral thesis on the Personality of Cleartype Fonts.

    She digs deep into her research to provide a glimpse into where Comic Sans came from, what it was meant for (trust us, it isn’t your résumé) and what all the negative connotations say about the biases that shape our communication norms.
    See omnystudio.com/listener for privacy information.

    • 31 min
    Cursing & crossed fingers: What our word choice says about us

    Cursing & crossed fingers: What our word choice says about us

    WARNING: This episode contains swearing, suggestive language, and references that some listeners may prefer to avoid.In this episode, Kyla sits down with Professor Timothy Jay, psycholinguist and the foremost expert on swearing and curse words. Together they unpack the origins of benign office jargon, how certain naughty words develop from childhood, and the story of one comedian's infamous bit that ended up in front of the Supreme Court. We also hear from Jennifer Saul, Chair in Social and Political Philosophy of Language at the University of Waterloo. She shares how one presidential campaign upended decades of political linguistic thought and inspired her own research into deceptive speech and linguistic devices.
    See omnystudio.com/listener for privacy information.

    • 34 min
    Is going viral still a thing? Can you intentionally make something go viral? Or better yet, should you?

    Is going viral still a thing? Can you intentionally make something go viral? Or better yet, should you?

    Our host Kyla Sims sits down with Tech and Culture reporter Christianna Silva from Mashable. Together, they unpack why our world is obsessed with constantly trying to pursue internet virality. Patrick Yurick, Head Comic at MakingComics.com also joins the show to tell the tale of his own internet virality and what he learned. From unpacking the neuroscience to recounting stories of going viral for the wrong reasons, this episode will make you question whether going viral is really what it’s cracked up to be. 
    See omnystudio.com/listener for privacy information.

    • 34 min

Customer Reviews

5.0 out of 5
16 Ratings

16 Ratings

maxkry99 ,

Fantastic Addition to my Work Day

I love when each new episode comes out - I toss it on while I work! Not only is it engaging

Abray_86 ,

Loving Infernal Communication!

The production quality, the storytelling, the host– loving it :)

VanMoody321 ,

Looking forward to this!

Can’t wait to hear from the pro’s when it comes to internal communications!

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