Million Dollar Relationships

Kevin Thompson

Have you ever been introduced to a person that completely changed the course of your business or your life… so much so, that much of what you have today wouldn't be possible, if not for this person? Each week on The Million Dollar Relationships Podcast, your host Kevin Thompson interviews successful entrepreneurs, founders, and CEOs as they share their personal stories and experience around this very question. Your invitation is to have a seat at the head of the table as they honor and introduce you to the most valuable people in their lives and remind us that relationship capital is the most valuable asset we possess. Each week you'll be inspired and motivated to intentionally create more meaningful, rewarding and profitable relationships in your life so that together we can make a far bigger impact in this world.

  1. 45 MINS AGO

    A Second Chance to Make a First Impression with Tino Dietrich

    What if a near-death experience was the thing that finally showed you what your life was really for? Tino Dietrich is a visionary entrepreneur, Inc. 500 honoree, and certified Mindvalley coach with a track record of building and scaling global businesses. As the founder and CEO of SNYDER Americas, he is spearheading the U.S. expansion of a premium German-engineered golf ball brand, disrupting the industry with innovation and precision. Tino also leads the Dietrich Institute, a coaching and consulting powerhouse dedicated to empowering high-achieving professionals to master personal growth, build thriving relationships, and leave lasting legacies. A former collegiate golfer at Syracuse University, Tino combines discipline, resilience, and strategic insight to inspire others to overcome adversity and create purpose-driven lives. His upcoming book, a heartfelt tribute to his late mother, explores themes of resilience, legacy, and living with intention.   [00:04:20] Who Is Tino Dietrich? Serial entrepreneur, Inc. 500 honoree, and certified Mindvalley coach based in the U.S. after relocating from Germany 13 years ago Founder and CEO of SNYDER Americas and the Dietrich Institute Coaches entrepreneurs and business owners to become better versions of themselves, with a focus on relationships and family Believes the challenges we face are determined by the choices we make, and that the right people help us make better ones [00:06:40] The ICU Moment That Changed Everything After contracting COVID, Tino's health rapidly deteriorated while his family recovered Was rushed to the emergency room, then the ICU, and placed on an ECMO machine to oxygenate his blood A priest was called to read him his last rites; that was the moment he realized how serious things were In the ICU, he reflected and realized he had been missing his purpose, focused on building companies but not on why He begged for a second chance to make a first impression and got it, returning home days later [00:10:20] Finding Purpose After a Near-Death Experience After surviving COVID, Tino lost 90 pounds and radically reassessed his life Realized his purpose was to coach entrepreneurs and business owners who had been in similar situations Focused his work on relationships, marriage, and family, noting that the divorce rate among entrepreneurs is even higher than the national average His mission: slow down the divorce clock and help people turn their houses into homes Recognized he had been living in a house, not a home, and that his family helped him turn that around [00:18:00] The People Who Shape You: Positive and Negative Tino credits a wide collection of people, not just one, for shaping who he is Learned in the hospital that some people who appear to be friends are not Believes you must understand what you truly want, not what others want for you, before you can see clearly who belongs in your life Is grateful for both the people who helped him and those who did not; both shaped his direction His late mother, a single mom who rose from selling curtains on a market stall in Hamburg to becoming one of the most influential people in the German steel industry in the seventies and eighties, was his greatest inspiration [00:21:00] The Mentor Who Unlocked His Path After college, Tino was introduced to a mentor who had become Chief Marketing Officer for Danone (then BSN), responsible for Eastern European expansion Tino told him he was not a marketing person; the mentor replied that this proved Tino did not yet know what marketing was, and insisted he come work for him Tino worked in marketing for three months, then went on to Colgate Palmolive in Mexico in finance The experience changed his trajectory: he returned to Syracuse and majored in international marketing and management That mentor later became his business partner; Tino credits him with opening his eyes to his own strengths and purpose [00:26:20] Ikigai and the Concept of Purpose Tino connects his near-death clarity to the Japanese concept of ikigai: the intersection of what you are good at, what the world needs, and how you can make it happen Believes everyone has unique talents, but most people never slow down enough to identify them Encourages listeners to dig deeper into ikigai as a framework for living with intention The most important relationship in your life is the one you have with yourself; everything else changes when that one improves   KEY QUOTES "The challenges we face are determined by the choices we make. And the people who helped me through the different phases of my life helped me to make some very good choices." - Tino Dietrich "The most important relationship in your life is the one you have with yourself. If you understand that and you work on that, things will begin to change around you." - Tino Dietrich CONNECT WITH TINO DIETRICH 🌐 Website: www.dietrichinstitute.com/mdr  💼 LinkedIn: linkedin.com/in/tinodietrich  📘 Facebook: facebook.com/tinodietrichcoaching   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    30 min
  2. 3D AGO

    How Relationships Built a Career and a Campaign with Frank Carone

    What if the most powerful business strategy you could ever use isn't a strategy at all, but a lifelong commitment to showing up for people? Frank Carone is a seasoned legal and political strategist and the founder of Oaktree Solutions, where he guides businesses, nonprofits, and entrepreneurs through complex challenges at the intersection of law, regulation, and politics. With over three decades of experience as a lawyer and litigator, Frank has built a reputation for navigating the most intricate corridors of power in New York and beyond. Frank served as Chief of Staff to New York City Mayor Eric Adams, a role he describes as one of the greatest privileges of his life. He co-authored Everyone Wins!: The Ultimate Guide to Optimize Your Business Relationships and Achieve Financial Freedom, with an expanded second edition releasing in early 2025, and sits on the boards of the Central Park Conservancy and the Museum of Modern Art. A proud Brooklyn native, Marine Corps veteran, and father of two, Frank shares the relationship principles and pivotal people who shaped everything he has built, from a napkin idea in a Brooklyn neighborhood to the halls of New York City government.   [00:04:00] Who Is Frank Carone? Founder of Oaktree Solutions, navigating law, regulation, and politics for businesses and nonprofits 31 years as a lawyer and litigator, plus decades in politics and government Served as Chief of Staff to NYC Mayor Eric Adams Co-authored Everyone Wins! with Russ Prince to make relationship-building learnable [00:05:20] Oaktree Solutions: Navigating Legal, Regulatory, and Political Complexity After 31 years as a lawyer and litigator, Frank found his greatest value at the intersection of law, regulation, and politics Most industries are highly regulated; clients need someone who can interpret, navigate, and advocate across all three environments Oaktree Solutions workshops problems and creates value for both paying clients and the nonprofit and philanthropic sectors Frank's approach: don't limit access to those who can afford it; some of the most important relationship seeds are planted pro bono [00:08:00] Deep Listening as a Business Strategy Frank makes it a habit to understand clients' business objectives, fears, obstacles, and past experiences, not just their goals Listening takes patience and requires setting aside ego; the point is to extract information that leads to the best service When clients feel genuinely heard, they return on a routine basis and refer others without prompting Giving people the gift of feeling seen, heard, and understood is one of the most powerful things a relationship-builder can do [00:12:00] Growing Up in Brooklyn: The Roots of Grit and Credibility Grew up in Canarsie, Brooklyn, where grit and credibility were non-negotiable Sold newspapers, flowers, and candy on the el train as a boy; later sold his comic book collection to help fund law school His father taught him to learn from both successes and failures Coach Bobby Napo challenged him to aim higher than a civil service job [00:15:40] The Marine Corps and the Art of Perseverance Received a Marine Corps recruiter's call meant for his younger brother and ended up applying himself Was disqualified due to childhood asthma; Captain Samuels fought the appeal alongside him and won Graduated from Officer Candidate School as a second lieutenant Marine training reframed his standards: bar exam prep in a library felt easy by comparison [00:17:40] Frank Seto and the Decision That Changed Everything Frank Seto was a family friend and future assemblyman who let a young Frank sell Christmas trees outside his home Frank turned to him when choosing between an honorable discharge and a law firm partnership offer Seto's advice: whatever decision you make will be the right one That single sentence removed regret from Frank's decision-making permanently; he has never looked back since [00:20:40] The Relationship That Moved a City: Mayor Eric Adams Eric Adams came to Frank's office as Brooklyn Borough President asking for his support in a mayoral run Frank activated political, labor, and business relationships to build the campaign coalition Adams was far behind in the polls; the campaign turned it around through relationship capital None of it would have been possible without decades of trust built in advance [00:24:20] Brother Anthony and the Power of Long-Term Loyalty Frank's assistant Jen has been with him for 20 years across multiple businesses His brother Anthony joined his mortgage banking venture from day one When Frank left for City Hall, Anthony gave up his own firm to hold the client base together Anthony now runs Oaktree Solutions as CEO [00:26:40] Credibility, Authenticity, and Playing the Long Game Credibility and authenticity are the two words Frank returns to again and again You cannot have credibility without authenticity; it is the baseline Real credibility means admitting when you are wrong and pivoting when you have to His advice: do not burn bridges, admit mistakes, and embrace relationships rather than just collecting them [00:29:00] Russ Prince and the Everyone Wins Framework Frank cold-emailed Russ Prince after seeing his name in a book foreword; Russ responded in seconds They connected immediately and Russ has workshopped problems with Frank ever since Together they co-authored Everyone Wins! to make relationship-building accessible to anyone Frank's belief: building million dollar relationships is a learnable process, not a personality trait   KEY QUOTES "The skillset necessary to build million dollar relationships that stand the test of time can be learned." - Frank Carone "I don't think you could have credibility without authenticity. Authenticity may be the line in the sand. In order to have real credibility, you need authenticity." - Frank Carone "None of us are really here on an island. Most people's success comes through a collection of relationships. So embrace them, don't just collect them and push them aside." - Frank Carone CONNECT WITH FRANK CARONE 🌐 Website: www.frankcarone.com  📚 Book: www.EveryoneWinsBook.com  🏢 Oaktree Solutions: www.oaktree.solutions  💼 LinkedIn: linkedin.com/in/frank-carone-57477910  📘 Facebook: facebook.com/frank.carone.3   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    34 min
  3. MAR 20

    Building a Billion-Dollar Nonprofit Constellation with Ryan Dewey Smith

    What if the secret to saving a mission wasn't a merger but building something big enough to protect it? In this episode, Ryan Dewey Smith shares how frustration with traditional merger models led him to incorporate Inperium on January 12, 2016, from a firehouse office in Reading, Pennsylvania. What started as a bold experiment in nonprofit consolidation has since grown into a constellation of 34 companies across 20 states, approaching $1 billion in annualized revenue and serving roughly 300,000 people a month. Inperium operates as a behind-the-scenes parent organization providing capital, HR, IT, finance, and general administrative services at scale, driving costs down so that affiliated organizations can invest more into the people they serve. Ryan honors Jay Depper, his Chief Development Officer and the man whose early belief in the model set the trajectory for Inperium's first five years. Met through a broker just nine months after incorporation, Jay came in as a potential affiliate CEO and stayed as a partner. Their relationship survived a three-year disconnection following a post-COVID disagreement, was restored over four days in Ryan's home, and has since produced four new deals in a single year.   [00:03:46] What Inperium Does and Who It Serves Aggregator and orchestrator of behavioral health and human service organizations across four primary service areas Currently 34 companies across 20 states serving roughly 300,000 people a month Behind-the-scenes parent providing capital, HR, IT, finance, and G&A at scale so affiliated organizations can invest more into the people they serve [00:05:34] How Ryan Got Into This Work Started his first company in 1993 in the intellectual and developmental disability space and grew it for nearly two and a half decades to $65M in revenue Hit a crossroads where rising costs were outpacing their ability to serve their population Explored traditional mergers and acquisitions in 2014 and 2015; found every option reduced autonomy and stripped organizations of community standing Created Inperium as an alternative: scale the back office, protect the mission, keep the culture [00:08:11] Incorporated January 12, 2016 Organizations keep their own boards, cultures, leadership, assets, contracts, and community standing Philanthropic dollars stay with the organizations rather than being absorbed by a parent Just over 10 years later: nearly $1 billion in revenues, 34 companies, 20 states [00:09:04] What Inspires Ryan Most Every new partner added to the constellation drives costs down for existing partners and brings new subject matter expertise, geography, and service acumen Serves populations that are in most cases underserved with limited alternatives Calls it "impact squared" and then some [00:10:13] Saving Resources for Human Development Last major transaction closed December 2025: Resources for Human Development, founded 1970, on the brink of insolvency with bank loans called and 1,800 jobs at risk In six months, Inperium recapitalized the business, retired the debt, and moved it into tax-exempt public municipal markets Reduced general and administrative costs from nearly 25 cents on the dollar to 9 cents on the dollar Organization is now solvent, growing, and expanding into new geographies [00:13:25] The Relationship That Changed Everything: Jay Depper Met Jay Depper in September 2016, just nine months after incorporation, through broker Kevin Fee Jay was CEO of Edison Court in Bucks County, PA; affiliated with Inperium and spent the next four years building the model together Jay's early adoption and belief in the concept set the trajectory for Inperium's first five years of growth After COVID, the two disagreed on direction and Jay resigned; they disconnected personally and professionally for three years [00:15:30] Four Days That Rebuilt a Partnership Over a year ago, Ryan brought Jay to his home for a four-day in-person meeting to unpack everything before agreeing to move forward Jay returned as full-time Chief Development Officer; together they consummated four deals in the year since his return Ryan describes their dynamic as "an unstoppable force" in developing Inperium [00:16:27] Scaling to $2-3 Billion: The Vision Plan to expand from four to roughly ten total services verticals including higher education and arts Goal is to drive back office costs to 5 or 6 cents on the dollar at that scale, down from 9 cents today Agnostic to size, geography, and services; evaluates all comers and starts with yes [00:20:14] First Deal Outside Pennsylvania Inperium started Pennsylvania-centric; first out-of-state deal closed in New Jersey, followed by Raleigh, North Carolina North Carolina was the epiphany: proof of concept beyond the Commonwealth, now operating in 20 states Nothing preventing expansion to all 50 states; already has 13 companies in Pennsylvania alone collaborating across service spaces   KEY QUOTES "People are paying attention. People are showing that there's proof in this concept. That was an epiphany for me that this is bigger than just Harrisburg to Philadelphia." - Ryan Dewey Smith "Our assets remained ours. Our contracts remained ours. Our legacy was insulated from a business combination. That's what I did." - Ryan Dewey Smith "We start with yes. Our business is built around adding business partners that are accretive to our constellation." - Ryan Dewey Smith CONNECT WITH RYAN DEWEY SMITH 🌐 Personal Website: https://www.ryandeweysmith.com 🌐 Inperium: http://www.inperium.org 💼 LinkedIn: https://www.linkedin.com/in/ryan-dewey-smith/   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    26 min
  4. MAR 17

    From Burnout to Breakthrough: The Power of the V/I Duo with Clayton Stenson

    What if the most important relationship in your business isn't with your biggest client but with the person sitting right next to you in the leadership seat? In this episode, Clayton Stenson shares how 17 years of working alongside visionary entrepreneurs became the foundation for his life's work: helping Visionary/Integrator duos build healthier partnerships so their companies can scale without costing them their families or their sanity. Clayton is the founder of Unity Guides, a fractional integrator, and a coach who has spent the last four years helping visionary entrepreneurs and their second-in-command learn to understand each other, communicate better, and stop the quiet resentment that ends partnerships and careers. He also spent seven years as a pastor, giving him a front-row seat to the human side of leadership: the pride, the blind spots, and the breakthroughs. Clayton honors four people who shaped his journey: the church pastor-turned-visionary who gave him his first leadership opportunity and introduced him to faith; the second visionary who handed him the book Traction and trusted him to run a company; and two long-time friends, James and Dwayne, who showed up as sounding boards, believers, and emergency intervention callers whenever Clayton was about to walk away from everything he had built.   [00:02:37] Fractional Integrator and V/I Duo Coach Does two things: fractional integrator/COO for EOS companies at $5-20M revenue Coaches visionary entrepreneurs and their second-in-command on their working relationship Runs webinars, workshops, and programs to help the V/I Duo work better together Eight years in the integrator role; four years coaching the V/I relationship [00:04:28] How Clayton Got Into This Work Never went to school for business; has a phys ed degree Fell into an integrator-type role naturally by solving whatever the organization needed Kept getting more responsibility and influence as he solved structural and operational problems Second visionary handed him the book Traction and formally gave him the integrator seat [00:06:43] Took a Company From 0.2% to 4.4% Profitability Company was $8M revenue, 20 employees, just 0.2% profitable Promoted to integrator and began self-implementing EOS Within 12 months improved profitability to 4.4%, a strong benchmark in commercial construction Zero turnover during the transition; people engaged and excited for the changes [00:08:34] What Drives Clayton Most Spent seven years wanting to quit every month under his first visionary, feeling unseen and misunderstood That experience drives him to help integrators avoid the same pain Believes healthy leaders create healthy teams, which ripples out to families and communities Not about profitability; it's about the people [00:11:00] The V/I Relationship Is Like a Marriage Visionaries: idea-driven, sales-focused, big-picture thinkers and relationship builders Integrators: logical, process-oriented, detailed, strong at running day-to-day operations Friction between them is normal but must be navigated intentionally Most companies running on EOS deal with this dynamic regularly [00:13:00] First Transformational Relationship: The Church Pastor-Visionary Pastor of his church became his first visionary and gave him his first office job Through that relationship, Clayton came to faith Was given leadership responsibility he hadn't yet earned and rose to it Seven challenging but transformative years that made everything else possible [00:15:04] Second Transformational Relationship: The Second Visionary Introduced Clayton to the book Traction and the Entrepreneurial Operating System Trusted Clayton completely: "I suck at this stuff. I know you'll be good at it" Left Clayton to run the company while he went to fix another struggling business Taught him that costly mistakes are just "tuition," lessons that change you permanently [00:18:00] James: Ten Years of Biweekly Coffee Met every second week for coffee for ten years through multiple job changes and life seasons Some nights all about James; next week all about Clayton, true mutual support Developed depth of relationship that still feels effortless even when months pass Currently in discussions about potentially buying businesses together [00:19:30] Dwayne: The Guy Who Wouldn't Let Clayton Quit Long-time friend with a similar role who has been a consistent sounding board for a decade When Clayton texted "I think I'm gonna get a job," Dwayne responded: "No. Emergency intervention meeting. What are you doing tonight?" Talked Clayton back from the edge multiple times in the hardest early seasons of his business Also in discussions about potentially working together [00:22:00] Iron Sharpens Iron: A Coaching Breakthrough Integrator came to Clayton frustrated and ready to give up on his visionary Clayton recognized his own story in what the integrator was describing Went straight to his visionary, apologized, and owned it; relationship began to shift immediately Visionary called Clayton the following week asking him to coach them together [00:28:04] Where to Find Clayton and What He Offers Website: theunityguide.com Active on LinkedIn and quick to respond Launching a podcast specifically interviewing people about the V/I relationship Webinar for integrators: The Silent Struggle of the Integrator from Frustration to Fulfillment [00:29:48] The Power of Critical Thinking in Relationships Took a Critical Thinking course in university that changed how he processes people and situations Believes ability to see the other side of a situation is becoming rare and it's costing relationships Challenge: before reacting, ask why this person might be showing up this way Good questions asked with humility solve more problems than unsolicited advice ever will   KEY QUOTES "In my experience, your company, the people in your company, become like the leaders. If I can help create healthier leaders and healthier relationships at the top, it creates healthier people throughout the organization, which then ripples out to the families and communities those people live in." - Clayton Stenson "A lot of problems can be solved just by humbling ourselves, listening, and asking good questions." - Clayton Stenson CONNECT WITH CLAYTON STENSON 🌐 Website: https://www.theunityguide.com 💼 LinkedIn: https://www.linkedin.com/in/theunityguide 📘 Facebook: https://www.facebook.com/claytonstenson 🎙️ The Unity Rock Podcast on Spotify: https://open.spotify.com/show/6Q5pa7FzFMuDhRvHcVP6Ge?si=1pF4_kzZTgKq14vPOAqDUA 🎙️ The Unity Rock Podcast on Apple: https://podcasts.apple.com/ng/podcast/the-unity-rock-podcast/id1873605230   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    33 min
  5. MAR 13

    The Relationship That Changed Everything with Ryan Ellefsen

    What if the person who transformed your entire career is also someone you haven't spoken to in seven years? In this episode, Ryan Ellefsen shares how he helps businesses take credit cards, lower processing fees, and protect their revenue as VP of EasyPay Direct, a merchant services company he recently joined after 20 years in the industry. EasyPay serves coaches, consultants, speakers, and internet marketers,  processing payments for names like Tony Robbins, Grant Cardone, and Frank Kern across 34 US locations. Ryan built his career expertise under the mentorship of Steve Thorne, CEO of NMR (National Marketing Resources), eventually rising from Processing Manager to VP and co-building what became Platinum Payment Systems. Today, Ryan is known for his transparent, relationship-first approach to merchant services — always insisting on a face-to-face conversation before onboarding any client, no matter how small. Ryan honors Steve Thorne, the man who hired him at $70,000/year when he was making $23,400 as a Spanish teacher in Utah. Phil Smith introduced Ryan to Steve while both were in an MBA program, and Steve believed in Ryan enough to bring him into NMR, where Ryan spent 10 transformative years climbing from Processing Manager all the way to VP. Under Steve's roof, Ryan co-built a merchant processing company that eventually merged into Platinum Payment Systems.   [00:03:41] Reconnected Through a Mutual Friend Kevin and Ryan originally met years ago at Genius Network Recently reconnected via mutual friend Anthony Simon through an email introduction Neither realized in the intro email that they already knew each other [00:03:51] VP of EasyPay Direct: What He Does and Who He Serves Merchant services company helping businesses accept credit cards and get funding Specializes in the coach, consultant, speaker, author, and internet marketing space Serves major names like Tony Robbins, Grant Cardone, and Frank Kern Recently joined after 20 years in the industry; he and CEO Brad Weimert were friendly competitors for two decades [00:05:04] EasyPay vs. PayPal: The Key Difference PayPal is better for card-present transactions like retail stores EasyPay specializes in card-not-present, high-risk: coaching, big-ticket packages, phone sales High-risk means future fulfillment over time, high-ticket pricing, sold over the phone Premier company in the country for internet marketing and coaching businesses [00:07:55] What Inspires Ryan Most: Giving People a Fair Deal Has an affinity for the person being ripped off by hidden fees Philosophy: everybody can win — a 10-year relationship beats a 6-month windfall Sometimes helps small businesses where he makes almost nothing — and loves it Tries to learn something from every single conversation [00:13:02] How EasyPay Lowers Your Rates Over Time EasyPay has its own gateway to manage multiple banks from a single login Uses Level 3 Advantage and tokenization to lower interchange rates Can lower interchange by up to 75 basis points (0.75%) EasyPay's margin stays fixed; all savings go directly to the client [00:18:40] The Industry's Dirty Secret: Watch Your Statements Processors can legally raise your rates by burying notice in statement fine print Not calling to cancel is considered acceptance of new terms They raise rates 5 –10 basis points at a time. Visa changes rates every six months and they go up more often than down [00:26:15] Started as a Spanish Teacher Making $23,400 a Year Graduated college, went on a church mission to South America from 1991 to 1993 Came back, majored in Spanish teaching, played sports, had fun First teaching job in Utah in 1997 paid $23,400/year Started a carpet cleaning business in school that eventually made 10x his teaching salary [00:28:00] Phil Smith Introduces Ryan to Steve Thorne Met Phil Smith in his MBA cohort Phil introduced him to Steve Thorne, CEO of NMR (National Marketing Resources) in Kearney, Missouri Steve hired Ryan as Processing Manager at $70,000/year nearly triple his teaching salary His bonus in year two was bigger than his entire teaching salary [00:29:05] Ten Years at NMR: From Manager to VP Progressed from Processing Manager → Director → Managing Director → VP NMR and sister company PMI did infomercial production for Dean Graziosi, Anthony Morrison, and others Did hundreds of millions in coaching and big-ticket event sales Ryan pitched starting a merchant processing company; Steve challenged him to make it a million-dollar idea. [00:30:31] When a Great Relationship Fractures Ryan and Steve haven't spoken in seven years following a lawsuit Ended in a no-fault settlement — neither side got what they wanted Ryan still considers Steve one of the best, most honest people he's ever met "If he ever catches wind of this podcast… I would welcome that" [00:35:20] What Steve's Mentorship Still Looks Like Today After the split, became VP of a digital marketing company within 6 months Core lesson from Steve: how to treat people with genuine sincerity "Nobody who's ever met Steve Thorn dislikes Steve Thorn" Attributes his versatility and confidence across industries entirely to Steve's tutelage   KEY QUOTES "My philosophy is that everybody can win. If you can set up a relationship that makes some money for the next 10 years, that's way better than a relationship that makes you a whole bunch of money for six months." - Ryan Ellefsen "Steve Thorn transformed my life. If he hadn't given me that opportunity, I wouldn't be where I am today and I wouldn't have what I have today." - Ryan Ellefsen "Nobody who's ever met Steve Thorn dislikes Steve Thorn. He's sincere. He's a good guy and he just knows how to treat people. And so I learned a lot from him in that regard." - Ryan Ellefsen CONNECT WITH RYAN ELLEFSEN 🌐 EasyPay Direct: http://www.easypaydirect.com 💼 LinkedIn: https://www.linkedin.com/in/ryanellefsen 📘 Facebook: https://www.facebook.com/ryan.ellefsen.2025   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    44 min
  6. MAR 10

    How Emotional Healing Drives Workplace Success with Susan Winchester

    What if workplace conflict is not something to avoid, but the very path to healing and high performance? In this episode, Susan Winchester shares how a 36-year corporate HR career evolved into a purpose-driven executive coaching and consulting practice focused on emotional intelligence, leadership effectiveness, and workplace healing. Susan served in senior HR leadership roles for global organizations including Kellogg's, Federal Reserve Bank of Chicago, Rockwell Automation, and Applied Materials. After retiring from corporate life at 60, she transitioned into her own consulting and executive coaching practice, helping C-suite leaders and organizations transform workplace dynamics through her proprietary frameworks. Susan reveals how two key relationships profoundly changed the trajectory of her career, leadership style, and personal growth. [00:02:40] From Corporate CHRO to Purpose-Driven Consultant • 36.5-year career in corporate HR and consulting • Served as Chief HR Officer in Fortune 150 organizations • Successfully hired and mentored her successor before retiring • Retired at 60 and transitioned into consulting by design [00:08:00] The Crossroads Meditation • Attended a VIP retreat in Ibiza • Faced a decision between scaling a digital business or starting a boutique consulting practice • Realized she wanted to work with people she genuinely respected and enjoyed • Within weeks, former colleagues reached out with opportunities [00:10:40] Helping Leaders Shift Identity • Coaches executives in large corporations, private equity firms, and universities • Helps leaders recognize how childhood programming shows up at work • Reduces anxiety, overthinking, and perfectionism patterns • Focuses on leadership capability and performance optimization [00:13:40] The Relationship That Changed Everything: Celine DeCosta • Finished writing Healing at Work but was afraid to publish it • Invested in a 90-minute Story Clarity Intensive • Discovered her purpose was bigger than her fear • Published the book after years of hesitation [00:23:20] 4,000 Weeks and Redefining Time • Introduced to Four Thousand Weeks by Oliver Burkeman • Realized an 80-year life equals roughly 4,000 weeks • Shifted from seeing time as pressure to seeing it as precious • Became more intentional about family, friendships, and experiences [00:27:00] Rethinking Wealth and Utility • Influenced by Die with Zero by Bill Perkins • Began focusing on life experiences over accumulation • Prioritized giving while alive • Shared wealth intentionally with family [00:29:00] The Second Transformational Relationship: Ken Wright • Met Ken Wright through the Human Synergistics Lifestyles Inventory • Received early feedback about perfectionism that later proved true • Learned advanced leadership and organizational frameworks [00:37:00] The Power of Right Relationships • Credits mentors for holding a bigger vision for her than she held for herself • Learned that growth requires uncomfortable feedback • Discovered that emotional healing improves performance • Built a career rooted in gratitude and intentional evolution KEY QUOTES "A lot of our workplace conflict is unresolved history asking to be healed." - Susan Winchester "There is a conscious healing career path, and there is an unconscious wounded career path. Most of us don't realize which one we're on." - Susan Winchester "Perfectionism looks like excellence from the outside. Inside, it can be desperation." - Susan Winchester CONNECT WITH SUSAN WINCHESTER 🌐 Website: https://www.susanwinchester.com 💼 LinkedIn: https://www.linkedin.com/in/susanschmittwinchester 📘 Facebook: https://www.facebook.com/falcorspirit   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    42 min
  7. MAR 6

    Honesty as a Business Strategy with Don Williams

    What if honesty is the only sales strategy you ever needed? In this episode, Kevin sits down with Don Williams, founder of Don Williams Global and a sales and leadership coach with over 30 years of experience. Don works primarily with founder-led businesses under $100 million, helping them grow their top line fast. He started selling at 19, became the top rep out of 450 within months, and has since worked with more than half of the Fortune 500. His core belief has never changed: the foundation of all sales and leadership is trust, and the only way to build it is to be trustworthy. The relationship that transformed Don's life: a man he met in downtown Fort Worth at a meeting he knew was never going to close. Don was so impressed that before leaving he looked at the man and said, we are not doing business today, and I think that's the right thing. But I've only told a couple of people this in my life: you and I, someday, somehow, some way, we will work together and do great things. Two years later the man called. They spent nearly a decade doing significant work in the insurance industry, and at one point Don bought a house from his sight unseen simply because he trusted him completely. Their paths diverged, then reconnected again, and Don now expects them to be a near-household name in AI within the next 18 months. Twenty-five years, two business chapters, and a third just getting started.   [00:02:31] Noah Rosenfarb: The Introduction Behind This Episode Noah Rosenfarb introduced Kevin and Don, telling Don simply that Kevin has your vibe. Don says he and Kevin are like brothers from other mothers. Both agree it worked because Noah already had deep trust with each of them. [00:04:00] What Don Does: Helping Businesses Bring More Money in the Door Don spent 30 years with Fortune 500 companies before shifting to founder-led businesses. He helps clients raise their top line, which solves about half of all business problems. He took one client from the edge of bankruptcy to $1.5 million in 2025, projecting $5 million this year. [00:05:20] What Inspires Him: Helping People Who Help People Don describes himself as a giver whose mission is to help people who help other people. He only takes on work that feeds that personal mission. The bigger the ripple, the better. [00:08:00] Build the Best Team, Not a Team That Looks Like You Don used to hire people who thought and worked exactly like him, and says that was a mistake. The best teams have diverse viewpoints, thought patterns, and skill sets, like a football team. A leader's only two jobs are to cast the vision relentlessly and then go get the best people to make it real. [00:12:20] The Origin Story: A 19-Year-Old with a 67% Closing Rate Don dropped engineering when a part-time sales job out-earned his future degree. Within months he was the top rep out of 450 with a 67% closing rate, double the company average. He credits brutal honesty: people buy from someone who tells the truth. [00:15:57] The Foundational Principle: Be Trustworthy Don sold 17 houses in his first month in real estate, every one on the first visit. Trust is the foundational skill of all sales and leadership. Do what you say you will do and you will stand out. [00:17:40] The Google Stat Nobody Acts On The first vendor to speak with a customer wins the deal 71% of the time. If no one answers, they call the next business on the list. Answering the phone is one of the easiest ways to beat the competition. [00:19:00] The Client Results That Rock His World A client on the edge of bankruptcy closed 2025 at $1.5 million and is projecting $5 million this year. Don loves working with highly intelligent people who are sometimes low on emotional intelligence. All influence happens at the emotional level: the brain might veto something crazy, but the heart gets what the heart wants. [00:22:26] The Relationship That Changed Everything Don met a man at a meeting he knew would never close and told him they would work together someday. Two years later the man called, and they spent nearly a decade in the insurance industry together. Twenty-five years on they are building something in AI that Don expects to make them a near-household name. [00:24:40] The Business He Gave Away at 5 O'Clock Don opened a second business to support a sick friend, then gave the whole operation away when his friend passed. At 5 PM he told Dave it would be his at 5:01 or gone forever, and gave it away for free. Don buried Dave at the National Cemetery in Dallas this year and says no bank balance replaces relationships that mean something. [00:37:07] Final Thought: You Are Stronger Than You Think All success in life starts with how you see yourself. Your reality will follow your thoughts. His favorite quote, from Christopher Robin: you are far better, far smarter, and far stronger than you think.   KEY QUOTES "The foundational skill of all influence, whether it's leadership or sales, is trust. And if you want to build trust, be trustworthy. Do what you say you're gonna do. That will shock people, because they're not used to it." - Don Williams "Google stats say that the first potential vendor, the first potential service provider that speaks with the customer, wins the deal 71% of the time." - Don Williams "All your business success and all your awards and all those commas on your bank account won't make any difference if you don't like who you are and if you don't have relationships with people that mean something." - Don Williams CONNECT WITH DON WILLIAMS 🌐 Website: http://www.donwilliamsglobal.com  💼 LinkedIn: https://www.linkedin.com/in/don-williams-leadershipcoach  📘 Facebook: https://www.facebook.com/don.williams.384464  📧 Email: don@donwilliamsglobal.com   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    40 min
  8. MAR 3

    Building on YouTube with Mary Ann Bautista and Matthew Pierce

    What if the content you created in 2006 is still making you money today? In this episode, Kevin sits down with Mary Ann Bautista and Matthew Pierce, co-founders of Turbo Rank, in the first-ever two-guest interview on the show. With 30 years of direct response marketing behind them across TV, radio, and podcasting, they now specialize in helping mid-market businesses turn YouTube into a discoverable, revenue-generating channel. What makes their story remarkable is that they built Turbo Rank without ads, without outside funding, and without starting from zero. A client relationship they started together in 2006 never stopped generating revenue, giving them the foundation to launch on their own terms. Mary Ann speaks about a relationship that changed everything: Mary Lou, a radio salesperson she met in the early 1990s. A chain of casual introductions through Mary Lou's sister led to the client Mary Ann has worked with since 2006, the one that funded houses, put kids through college, and laid the groundwork for Turbo Rank. Matthew speaks on the relationship that changed everything: a voiceover artist he hired and became friends with, who casually mentioned Matthew to a large client one day. That single unrequested referral turned into 10 years of work across 40 franchise markets.   [00:03:28] Ryan Guthrie: The Introduction Behind This Episode Ryan Guthrie connected Kevin with Mary Ann and Matthew, and Kevin calls it an automatic yes. Both sides agreed immediately because the trust was already there through Ryan. This is also the first time Mary Ann and Matthew have been interviewed together. [00:04:56] What They Do: YouTube Organic Optimization YouTube is the second largest search engine and most businesses do not know how to use it properly. They work with brands already active on YouTube in the $10 million to $500 million revenue range. They help clients get found, grow owned audiences, and turn YouTube into a direct sales channel. [00:07:40] What Inspires Them: Results You Can Actually See Matthew loves building an owned audience on YouTube rather than renting someone else's attention. Mary Ann points to a client they took to over 50% view duration in just eight weeks. Both say watching a client's eyes open wide at their 30-day progress meetings never gets old. [00:11:08] How They Met: A Fake Sales Call on a Friday Afternoon Matthew sold radio at CBS and used fake sales calls to Mary Ann's agency as an excuse to leave early on Fridays. They became friends, and when Matthew started his own agency, Mary Ann was one of his first clients. She brought him a restricted health and wellness account, and they started experimenting with YouTube together in 2006. [00:13:40] The Client They Have Had Since 2006 That original account grew into over 60 YouTube channels, most still driving orders today. They learned the real craft of YouTube optimization by pushing hard to serve that one account well. Two years ago they spotted a gap in the organic YouTube space and launched Turbo Rank together. [00:16:07] The Client Win They Are Most Proud Of A competitor blogger was ranking above a client's own product name with inaccurate negative content. Turbo Rank pushed the negative results down and put the client's videos in top positions in about four months. Revenue share deals from work done years ago still fund Turbo Rank today and let them launch without outside capital. [00:21:32] Mary Ann's Million Dollar Relationship: Mary Lou Mary Lou was a radio salesperson at KCBS who became a genuine friend over four or five years. She introduced Mary Ann to her sister, who made a casual elevator introduction to a key contact at a major company. That chain led to Mary Ann's most significant client relationship, one that has lasted over 30 years. [00:23:20] Matthew's Million Dollar Relationship: The Voiceover Artist A voiceover artist Matthew hired stayed in touch long after the job was done. Without being asked, he mentioned Matthew to a large client he was working with. That one casual mention turned into 10 years of work across 40 franchise markets. [00:25:35] Empowering People to Outgrow You Matthew recognized a team member was destined for bigger things and pushed him toward better opportunities. Mary Ann then hired that same person at her agency, where he stayed four or five years before moving to LA and thriving. Both believe holding people back hurts everyone, and open communication is the foundation of their culture. [00:32:14] Final Thought: YouTube Is Not Optional Anymore Every month you delay means competitors get further ahead. 60 to 65% of people search after seeing an ad, and if you are not ranking, you paid for that lead to go to a competitor. Turbo Rank offers a free mini audit and quick fix report for qualified brands at turborank.co.   KEY QUOTES "YouTube is the second largest search engine. People go to YouTube to find out how to do stuff. It is a social network. People go to YouTube to connect. It is one of the most powerful things your business can do right now." - Matthew Pierce "My very best clients are employees of former clients. They remember you, they know how hard you work, they know the value you brought, and you're the first call when there's a need." - Mary Ann Bautista CONNECT WITH MARY ANN AND MATTHEW 🌐Website: https://www.turborank.co  💼 LinkedIn (Mary Ann): https://www.linkedin.com/in/maryannbautista  💼 LinkedIn (Matthew): https://www.linkedin.com/in/matthewfastforwardmarketing  📋 Free Mini Audit: Available at turborank.co for qualified brands   Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify |  iHeart Radio | Stitcher

    36 min

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About

Have you ever been introduced to a person that completely changed the course of your business or your life… so much so, that much of what you have today wouldn't be possible, if not for this person? Each week on The Million Dollar Relationships Podcast, your host Kevin Thompson interviews successful entrepreneurs, founders, and CEOs as they share their personal stories and experience around this very question. Your invitation is to have a seat at the head of the table as they honor and introduce you to the most valuable people in their lives and remind us that relationship capital is the most valuable asset we possess. Each week you'll be inspired and motivated to intentionally create more meaningful, rewarding and profitable relationships in your life so that together we can make a far bigger impact in this world.