What if the question nobody in the room could answer became the business you spent a decade building? In this episode, Tyler Ryan, founder of LTV Numbers and former NASA Jet Propulsion Laboratory engineer, shares how a physics degree, a baseball bleacher conversation, and a single moment at a business event in 2018 led him to build a software company that helps online entrepreneurs finally see what has been invisible in their own data for years. Tyler didn't set out to build an analytics company. He set out to start something, anything, that would let him use his engineering brain in a business context. What he found was that the people around him needed him more than they knew. And one relationship in particular taught him the single most important lesson he has ever learned about business partnerships. [00:03:30] What He Does and Who He Serves Founder of LTV Numbers, a software platform for online course creators, coaches, and digital businesses Helps businesses understand customer lifetime value at day 0, 30, 60, 90, and beyond Serves e-commerce, info product, and online businesses that sell to customers more than once [00:07:00] How He Got Here Dad was a career musician; that entrepreneurial mindset shaped Tyler from an early age Majored in physics at UCLA; got his master's in mechanical engineering Landed an internship at NASA's Jet Propulsion Laboratory through a bleacher conversation at a high school baseball game Fell in love with coding through that internship and knew he would use it to build something [00:09:00] The Startup Apartment and the Fork in the Road Left NASA with a college friend to build a company in a Burbank apartment Spent two years going all in with zero revenue; nearly exhausted all savings His co-founder went back to Google; Tyler refused to quit Emptied retirement and investment accounts to join masterminds and get into the right rooms [00:12:00] The Moment That Built a Business Was the only tech person in a room full of fitness coaches and online business owners Started helping people with websites and automations for free without thinking anything of it With less than 30 days of money left, announced he was offering tech consulting to the group Made $3,000 in seven days; that was the proof of concept that changed everything [00:14:30] The Event That Crystallized Everything: Joel Marion Attended Craig Valentine's Perfect Life Retreat in 2018 and watched a talk by Joel Marion of BioTrust Marion asked 400 entrepreneurs how many knew their LTV at day 0, 30, 60, 90, and 180 by product, funnel, and traffic source Four hands went up; their businesses were doing $15M, $25M, $35M, and $50M Marion said: the reason we scaled BioTrust from zero to nine figures in 18 months was because we knew that answer better than anyone [00:17:30] What Inspires Him: Lifting the Fog Was an engineer who knew nothing about business; that insecurity held him back for years Sees brilliant business people constrained not by their ability but by their visibility Loves the moment a business owner finally sees what has been invisible for years Mission: make data-driven decision-making the default for every online business [00:20:00] Client Impact: Joe DiGalbo and Live Anabolic Joe was one of his earliest LTV Numbers clients; they met in the original mastermind Joe's fitness business had been stuck at $5 million a year for three years After deep work on LTV visibility and scaling decisions, the company hit $13 million last year Has been on a weekly call with Joe for years; Joe is one of his favorite people in the world [00:23:30] The First Relationship That Changed Everything: Steven Cornford Steven was the father of a high school baseball teammate; Tyler ran into him in the bleachers a year after graduation One conversation about physics led to an internship at the Jet Propulsion Laboratory that summer That internship introduced him to programming and set the entire trajectory of his career The lesson: say yes early to opportunities you can't fully see; the path reveals itself later [00:25:00] The Relationship That Healed Everything: Joe DiGalbo Got into several business partnerships from a place of desperation and insecurity Partners looked great on paper but produced negative results; the company went backwards Joe was different; not because of his skill set but because of who he is as a person That relationship taught him to over-index on character and values, not skills [00:28:00] The Compound Effect of One Great Relationship Joe introduced him to Robbie, a mentor and advisor who became a close friend Has been on a weekly three-way call with Joe and Robbie for years Robbie's company is finishing an acquisition; a new chapter together may be forming One great person leads to more great people; pour into the relationship without needing to see where it goes [00:37:30] Final Word: Seven Minutes of Terror and Knowing Your Numbers Was in the JPL auditorium when the Curiosity Mars rover landed in the early 2010s Due to signal delay, the auditorium was only finding out what had already happened as they listened When mission control said "touchdown confirmed" the entire auditorium burst into tears The rover landed within a mile of its target after flying through space entirely on its own; that is what knowing your numbers makes possible KEY QUOTES "Your skill set determines your potential. But if your visibility is terrible, you are going to operate well below that potential." - Tyler Ryan "I could partner up with a person I loved with very little marketing skills, who would run through a wall for me, and they probably would have produced a better outcome." - Tyler Ryan "Once you find that one person where you're like, I don't know how, but I would want to work with this person on anything, just keep pouring into it. It might be three years later, but it changes your life." - Tyler Ryan CONNECT WITH TYLER RYAN Website: https://www.ltvnumbers.com LinkedIn: https://www.linkedin.com/in/tylerjryan Facebook: https://www.facebook.com/thetylerjryan Thanks for tuning in! If you liked my show, please LEAVE A 5-STAR REVIEW, like, and subscribe! Find me on: Apple Podcasts | Spotify | iHeart Radio | Stitcher