Solving Water: A Xylem Podcast

Xylem, Inc.

Stories from the people helping make water more efficient, safe and sustainable for all.

  1. 2023-10-10

    Historic Flooding and How Disaster Response and Digital Solutions Bolstered Recovery in Belgium

    Adam Drakeley, Xylem Senior Applications Engineer and Simon Mathias, Xylem Global Product Manager of Dewatering Digital Solutions, share their experiences in preparing for and responding to historic flooding that took place in Liege, Belgium, in July 2021.   Drakeley and Mathias discuss: How they prepared for an "unprecedented" dewatering need Pumping water without power How a response strategy was formed Why a combination of application expertise, partnership and custom solutions from Xylem supported Liege in returning to normalcy Much more   Read the full case study: https://www.xylem.com/en-us/support/case-studies-white-papers/field-smart-technology-leads-life-saving-efforts-in-liege/   Learn more about Field Smart Technology: https://www.xylem.com/en-us/products--services/pumps-packaged-pump-systems/monitoring-control-equipment/remote-monitoring-control/cloud-based-supervision/field-smart-technology-fst/

    28 min

  2. 2023-08-02

    Digging Into the Canadian Mining Market

    Matt Tait, Xylem Regional Sales Manager for Western Canada, discusses the Canadian mining market, differences and similarities throughout the country, how service and digital solutions are changing customer approaches to projects and maintenance, and more.   Learn more about Xylem mining solutions: https://www.xylem.com/mining

    9 min

  3. 2023-07-24

    Custom Barges & More From the World of Aggregate Mining

    Michael Elliott, Xylem Service Center Manager based in Nashville, Tennessee, joins the show to share his experiences working with customers in aggregate mining and the role of water in applications including water supply to plants, pit dewatering, dust suppression and wheel washes.   Elliot also discusses custom barge building for turbine pumps, unique challenges from the field, and the evolution and importance of safety standards in mining.   Learn more at: https://www.xylem.com/en-us/solutions/mining-quarrying/mining/

    10 min

  4. 2023-07-05

    Lessons in Selling Quality & Service with Fred Kesich of Pac Machine Co.

    Fred Kesich, owner and head of engineering of Pac Machine Co., shares the origins of his family-owned business and how they became a longtime Xylem partner and Flygt and Godwin distributor based in California.   Kesich shares his experiences and insights on a variety of topics, including: Communicating cost versus quality to customers Offering rental solutions as a path to purchase Industry shifts from a "catalog" business to engineering and service expertise as major differentiators in sales Buying a Godwin pump from the show floor at CONEXPO, and more Learn more about Pac Machine Co.: https://pacmachine.com/

    15 min

  5. 2023-06-19

    Working in Underground Mining Operations & Adapting to Climate Challenges in the American West

    Chris Settelmeyer of Pac Machine Co., a Xylem partner and Flygt and Godwin distributor headquartered in Sacramento, California, joins the show to give insight into his world serving customers in the Nevada mining, construction and municipal markets. Settelmeyer discusses weather-related impacts on those markets -- including flooding due to snow run-off -- and working with customers on projects ranging from dewatering flooded areas, bypassing, the unique challenges posed by underground mining operations, and how integration of the Flygt Bibo Alpha is offering customers next generation solutions. Learn more about Pac Machine Co.: https://pacmachine.com/

    10 min

  6. 2023-06-05

    Enabling Customers to Focus on What They Do Best Through Service Solutions

    Allison Stroebele, Xylem Director of Sales and Service for Canada, joins host Amanda Holloway to explain her current role in managing Flygt and Godwin brands in the Canadian market, her career journey thus far, and her thoughts on the changing dynamics as a woman in the water industry and why it's a good space for women engineers. Stroebele shares her experience in helping pipeline owners better manage pipelines through condition assessment and management solutions with Pure Technologies, including SmartBall, which uses acoustic technology to help identify leaks. Holloway and Stroebele also discuss what it means to elevate services by tackling customer challenges with a mix of expertise, field support, system design and technology, and how water management partnerships allow customers to keep focus on their areas of expertise. Learn more about Xylem Service Solutions: https://www.xylem.com/en-us/products--services/services/

    13 min

  7. 2023-05-31

    What Makes the Difference in Building True Customer Partnerships?

    Greg Asselta, Global Product Manager for Flygt Dewatering, Infrastructure and Process, discusses his role at Xylem in supporting the industrial, construction and mining industries, highlights what customers should look for in a pump provider, and explains how the enduring value of partnerships is realized by understanding actual customer needs and building customized, outside-the-box solutions to meet them. Asselta also shares his thoughts on changes in the dewatering industry, how rental solutions have evolved over time, and why no two applications are the same, including recent project examples from the field. Learn more about Flygt: https://www.xylem.com/en-us/brands/flygt/

    16 min

  8. 2023-05-01

    What Municipalities Should Know When Planning Their Next Infrastructure Project

    Jason Miller, Service Solutions Business Development Manager for Infrastructure at Xylem, joins the show to share his experience working with customers to update America's sewer systems, aging infrastructure and his work in the CIPP (cured-in-place pipe) market. Miller highlights stories from notable sewer bypass projects, how integrating electric pumps and automated systems brings municipalities confidence and comfort, and what municipalities and contractors should keep in mind when assessing and planning their next sewer project. Learn more: https://www.xylem.com/en-us/products--services/rental/sewer-bypass/

    23 min
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Stories from the people helping make water more efficient, safe and sustainable for all.

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