Tech About Town by Communitech

Communitech

Tech About Town gives you an inside look at what's happening in Waterloo Region tech. Each episode brings you a unique view from a founder, ecosystem partner, Communitecher and maybe a local celebrity. Communitech was founded in 1997 by a group of entrepreneurs committed to making Waterloo Region a global innovation leader. At the time it was just a wild idea, but somehow this community managed to pull it off. Today, Communitech is a public-private innovation hub that supports a community of more than 1,600 companies — from startups to scale-ups to large global players.

  1. FEB 4

    Building Ontario's MedTech Future: Inside Medical Innovation Xchange with Elliot Fung

    How do you move a medical breakthrough from a lab bench to a hospital bedside? In this episode of Tech About Town, Jill Mills and Alex Kinsella sit down with Elliot Fung, Executive Director of the Medical Innovation Xchange (MIX). Founded to bridge the gap between startup graduation and commercial scale, MIX is the heartbeat of the Waterloo Region’s med-tech ecosystem. Elliot pulls back the curtain on why health-tech is fundamentally different from software, the "billing code" hurdle that stalls innovation and how a new Innovation Pathway is finally giving Canadian founders a fighting chance in their own backyard. In this episode, we discuss: The Procurement Puzzle: Why even the best medical tech fails without a billing code. The MIX Model: How the 45,000 sq. ft. facility allows founders to co-locate, manufacture onshore and mentor the next generation of innovators. Waterloo’s Next 100 Years: A look at the new hospital campus coming to Waterloo Region and the "Care Next" collaboration. Beyond the Hype: Practical applications of AI in predictive analytics and the mind-bending potential of Quantum and Nano in healthcare. Scaling Up: How the "pay-it-forward" culture is helping Ontario compete with global hubs like Boston and others. About the Show: Tech About Town is brought to you by Communitech, the hub for Waterloo Region’s tech ecosystem. Whether you’re a startup founder or a tech enthusiast, we connect you with the people and ideas shaping the future. Visit us at communitech.ca.

    25 min
  2. JAN 29

    AI with a Purpose: How municiPal AI's Kristy Guthrie and Kerry Fraser are building the "Easy Button" for Municipal Governments

    Ever tried to find the specific bylaws for a backyard fence or the rules for keeping chickens on a city website? If you’ve felt the frustration of digging through endless PDFs and broken search bars, you aren’t alone. Even the experts find it daunting. In this episode of Tech About Town, hosts Alex Kinsella and Matthew Klassen sit down with Kristy Guthrie (Co-Founder & CEO) and Kerry Fraser (Co-Founder) of municiPal AI. They discuss the origin story of their startup—born from a realization that traditional municipal websites often act as barriers rather than bridges between residents and their local government. What we cover in this episode: The "A-Ha" Moment: How building a shed in Kitchener led to a breakthrough in digital service delivery. Problem-Led AI: Why Large Language Models (LLMs) are the perfect tool for turning a "filing cabinet" website into a meaningful conversation. The Multi-User Impact: How municiPal AI empowers not just residents, but frontline customer service staff and elected officials. Safe & Secure Tech: Navigating PII (Personal Identifying Information) and the unique requirements of municipal IT. Selling to Government: Advice for tech founders on procurement, building trust, and showing up with empathy for the public sector. Whether you are a municipal leader looking to innovate or a resident who just wants to know where to skate for free, this episode explores how smart technology is rebuilding community trust, one search at a time. About the Show: Tech About Town is brought to you by Communitech, the hub for Waterloo Region’s tech ecosystem. Whether you’re a startup founder or a tech enthusiast, we connect you with the people and ideas shaping the future. Visit us at communitech.ca.

    38 min
  3. JAN 21

    How the Clicks Communicator Won CES Without a Booth: A Conversation With Jeff Gadway & Joseph Hofer

    The physical keyboard is back, and it is arguably cooler than ever. In this episode of Tech About Town, hosts Alex Kinsella and Alison Piel are joined by the minds behind the breakout hits of CES 2026: the Clicks Communicator and the new Power Keyboard. Jeff Gadway (CMO at Clicks) and Joseph Hofer (Founder of Hofer Studio and former lead industrial designer at BlackBerry) discuss how they are channeling the engineering DNA that put Waterloo on the global map to launch a tactile revolution. They reveal the "anti-CES" strategy that earned them massive media coverage without a show floor booth, and dive deep into their vision of "complementary computing"—positioning new devices not just as phones, but as purpose-built tools for focus in a noisy, AI-filled world. In this episode, we cover: The "Anti-CES" Playbook: How Clicks used a hotel suite and a creator-first environment to generate outsized buzz and secure spots on the Today Show without a traditional booth. Complementary Computing: Why the Communicator is designed as a "second phone" to separate signal from noise, rather than replacing your main flagship device. Design DNA: Joseph Hofer on reimagining the iconic BlackBerry silhouette for 2026 without relying on nostalgia or making a carbon copy. Hardware Meets Software: How the Niagara Launcher and the device’s unique features create a distraction-free user experience. Startup Strategy: Lessons on purposeful product design, partnerships, and punching above your weight class as a hardware startup. Guest Links: Clicks: https://clicks.tech/ca Hofer Studio: https://hoferstudio.com/ Tech About Town is brought to you by Communitech, the hub for Waterloo Region’s tech ecosystem. Whether you’re a startup founder or a tech enthusiast, we connect you with the people and ideas shaping the future. Visit us at communitech.ca.

    43 min
5
out of 5
4 Ratings

About

Tech About Town gives you an inside look at what's happening in Waterloo Region tech. Each episode brings you a unique view from a founder, ecosystem partner, Communitecher and maybe a local celebrity. Communitech was founded in 1997 by a group of entrepreneurs committed to making Waterloo Region a global innovation leader. At the time it was just a wild idea, but somehow this community managed to pull it off. Today, Communitech is a public-private innovation hub that supports a community of more than 1,600 companies — from startups to scale-ups to large global players.

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