193 episodes

A discussion with people working in the Service Industry - Bar, Restaurant, Hospitality - Front of House, Back of House, all aspects of what is commonly referred to as The Industry.

The Industry The Industry

    • Business
    • 5.0 • 27 Ratings

A discussion with people working in the Service Industry - Bar, Restaurant, Hospitality - Front of House, Back of House, all aspects of what is commonly referred to as The Industry.

    Tyler MacLellan

    Tyler MacLellan

    This weeks guest is Tyler MacLellan who joins us from Chicago, Illinois. Tyler is currently one of the managers at 3 Dots And A Dash bar in Chicago - a tropical themed speakeasy.

    Tyler was originally born in California, but grew up in Appleton, Wisconsin. This is where Tyler got his start in hospitality, starting from the ground up and working in all positions before moving into management. Eventually, Tyler began curating and overseeing beverage programs in the Appleton area. Eventually, Tyler decided to move on to other cities and worked as the bar manager at Town Council Kitchen & Bar in Neenah, Wisconsin and also the opening bar director for a tropical cocktail bar on the rooftop of a Milwaukee hotel called Pufferfish.

    During Tyler's current stint at Three Dots he was also a part of the Cocktail Apprenticeship Program class of 2023 and excited to be accepted back to be a part of the class of 2024.

    And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com

    Links

    @trader_ty

    @threedotsandadash

    @sugarrunbar

    @babylonsistersbar

    @the_industry_podcast

    email us: info@theindustrypodcast.club

    Podcast Artwork by Zak Hannah zakhannah.co

    • 41 min
    Léa Colla

    Léa Colla

    This weeks guest is Lea Colla who joins us from Paris, France. Lea is currently a Senior Le Syndicat in Paris. Le Syndicat has been voted as one of the 50 best bars in the world.

    Lea started her barmaid career in Sweden at @pharmarium. Initially, Lea's plan was to only work in a bar for a few months. Lea realized that working behind the bar was her passion and decided to make this her career move full time. Eventually, Lea moved back to France to explore even more of this sector and learn about French methods.

    Lea quickly developed the skills and knowledge to advance her career due to her passion for the Industry and the time she invested in to the craft of cocktailing. Lea has also had amazing mentors who she has had the pleasure of meeting along her journey who have helped her immensely.

    Lea has entered various cocktail competitions and last year she won the Best Serving Ritual prize at the Hennessy Challenge.

    Several of Lea's favourite bars include @brokenshaker @botanicalbyalfonse and @cafeklandestino_bar

    And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com

    Links:

    @lea.colla

    @lesyndicat

    @sugarrunbar

    @babylonsistersbar

    @the_industry_podcast

    email us: info@theindustrypodcast.club

    Podcast Artwork by Zak Hannah zakhannah.co

    • 39 min
    Lindsey Johnson

    Lindsey Johnson

    This week's guest is Lindsey Johnson who joins us from Louisville, Kentucky. Lindsey is the Founder and Creative Director at Lush Life Productions - the first dedicated Bartender Advocacy Agency. Along with her work at Lush Life, Lindsey has gone on to found and manage Camp Runamok, a Bartender Summer Camp hosted on the Kentucky Bourbon Trail and Portland Cocktail Week, a hospitality worker focused program dedicated to helping people take the next steps in their careers.

    Now in its 17th year, Lush Life continues to set industry standards for best practices in bartender advocacy and engagement, and Lindsey works daily to ensure hospitality workers have access to education, entertainment, and opportunities that would be out of reach otherwise.

    Lindsey is originally from New York City, but currently lives in Louisville, Kentucky where she owns Expo, a cocktail bar, with her partner, Nickle Morris. They have two cats, Onions and Shallots, who wish Lindsey would travel less.

    And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com

    Links:

    @livethelushlife

    lushlifeproductions.com

    @lushlifeproductions

    Camp Runamok

    Portland Cocktail Week

    @sugarrunbar

    @babylonsistersbar

    @the_industry_podcast

    email us: info@theindustrypodcast.club

    Podcast Artwork by Zak Hannah zakhannah.co

    • 42 min
    Carolyn Sandler

    Carolyn Sandler

    This weeks guest is Carolyn Sandler who joins us from Toronto, Ontario, Canada. Carolyn is a born and bred Torontonian with a passion for all things dessert related. Carolyn’s been freelancing in Film and TV with a strong focus on logistics and culinary for the last 15 years. In addition to set work, Carolyn has taught food media, tourism and culinary theory at a local Toronto College and loves working alongside her international students to discover the best of Toronto’s food landscape. Carolyn has also managed catering and events for some of Toronto’s biggest chefs including Fidel Gastro’s.

    Carolyn is an avid traveller, always hoping on a plane to visit an exciting new country! With 35 countries visited, Carolyn is always looking for new food adventures to discover.

    When Carolyn’s not working with food on set or in the classroom, she can be found, snacking, getting tattooed, traveling, learning new dishes and languages and waterfall hiking. Carolyn loves true crime, a substantial charcuterie board, and cuddling with her Min Pin / Chihuahua, Chance.

    You can find Carolyn online at Instagram @miss_sugarskull and her Etsy storefront Fig And Fortune.

    And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com

    Links:

    @miss_sugarskull

    Fig And Fortune Etsy Storefront

    @sugarrunbar

    @babylonsistersbar

    @the_industry_podcast

    email us: info@theindustrypodcast.club

    Podcast Artwork by Zak Hannah zakhannah.co

    • 45 min
    Marcela Hernandez Gonzalez

    Marcela Hernandez Gonzalez

    This weeks guest is Marcela Hernandez Gonzalez who joins us from Toronto. Known for orchestrating record-breaking "Pop-Up" events, Marcela embodies the essence of a consummate host, curating unique experiences that weave an atmosphere of warmth and conviviality, compelling patrons to return time and again. From immersive celebrations like "Dia de Muertos," paying homage to her Mexican heritage, to lively summer bashes channeling Cuban vibes.

    Hailing from Mexico, Marcela's journey into the hospitality industry began upon her relocation to Toronto several years ago. Starting in the back-of-house as a dishwasher, Marcela swiftly transitioned to the front-of-house, honing her skills across diverse dining experiences. Nowadays, you'll find Marcela rocking the roles of both manager and bartender at Little Sister in Toronto.

    Marcela firmly believes that the most valuable investment in any business is its staff, prioritizing the creation of a nurturing environment where staff can thrive. She thrives in the lively banter shared with patrons seated at the bar, her genuine passion evident in every interaction.

    If you are interested in contacting Marcela to set up your next Pop-Up event - you can reach her on Instagram @marcehdzglz

    And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com

    Links

    @marcehdzglz

    @sugarrunbar

    @babylonsistersbar

    @the_industry_podcast

    email us: info@theindustrypodcast.club

    Podcast Artwork by Zak Hannah zakhannah.co

    • 38 min
    James Frangos

    James Frangos

    This weeks guest is Chef James Frangos who joins us for an in person interview. James made his first appearance on Episode number 3 of our podcast and makes his triumphant return for episode 188.

    In this episode we catch up with James and talk about his experience opening a restaurant two weeks prior to covid being declared a pandemic in March 2020, we talk with James about getting away from the hospitality industry for a couple of short years to recharge and how he got back in the industry as he is now the driving force behind the menu and food offerings at Babylon Sisters in uptown Waterloo.

    James is also the founder and sole operator of the renowned Harper’s Deli - a premium sandwich shop operating out of Babylon Sisters bar for the lunch crowd. Make sure you check it out online at @harperdeli.

    And a big thank you to this weeks sponsor - Civil Pours - A ready to pour, premium cocktail program that blends the highest quality, proprietary ingredients into shelf stable, top selling cocktails delivered to you in draft-ready kegs. All you do is pour, serve, and savour a seamless experience designed to captivate your customer and smooth your service. To get in touch contact sales@civilpours.com or check the website civilpours.com

    Links

    @harperdeli

    @sugarrunbar

    @babylonsistersbar

    @the_industry_podcast

    email us: 
    info@theindustrypodcast.club

    Podcast Artwork by Zak Hannah
    zakhannah.co

    • 48 min

Customer Reviews

5.0 out of 5
27 Ratings

27 Ratings

Lumberjack1980 ,

Funny and Informative

Kypp is an amazing host. Discusses many relevant topics about the service industry. I love the variety of guests. One of my favourites! Keep up the incredible work.

mapletonfc ,

Mapleton FD

Really enjoyed the story. Great info Josh!

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