72 episodes

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet.

With each guest asked the same set of ten questions you’ll understand the recurring patterns and traits that make them successful. Covering morning routines, favourite success quotes and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader.

This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions.

The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.co.uk or call (+44) 203 9488 501

The Insurance Coffee House Insurance Search

    • Business

The weekly Insurance Coffee House Podcast series is the place where you’ll be inspired by some of the most successful insurance business leaders on the planet.

With each guest asked the same set of ten questions you’ll understand the recurring patterns and traits that make them successful. Covering morning routines, favourite success quotes and how they overcame their largest setbacks, they’ll give a personal insight in to what it takes to be a successful insurance business leader.

This podcast will suit senior executives from inside the insurance industry and ambitious insurance business leaders of the future, giving you practical management tips and advice to help you achieve your career ambitions.

The show is hosted by Nick Hoadley, CEO of leading international insurance executive search firm, Insurance Search. If you would like to contact Nick about the podcast or to discuss any executive search assignments, please email info@insurance-search.co.uk or call (+44) 203 9488 501

    Enabling digital transformation and health connectivity – with Michael Levin, Co-Founder & CEO, Vericred.

    Enabling digital transformation and health connectivity – with Michael Levin, Co-Founder & CEO, Vericred.

    “Health Insurance and Employee Benefits lacks connectivity, lacks infrastructure. That’s what we’ve set out to solve”, says Michael.
    With a background in colour printer supplies and medical malpractice, Michael co-founded and leads the team at Vericred, who connect health insurance and employee benefits carriers to insurtech companies to simplify the exchange of data.
    Headquartered in New York City, the 100-strong team is focussed on the US market for the foreseeable future, enabling digital transformation and efficiencies to brokers and carriers.
    Michael shares the benefits those with a background in health insurance or employee benefits bring to the team.
    “It’s an exceedingly complex space. When they come in with industry experience, we’re that much better for it. They bring domain experience and can ramp up faster.”
    For those with grit, agility and tenacity, Vericred offers tremendous opportunities to be part of the journey. “We have to work very hard but people can evolve in to new roles.”
    Advising those who are considering a move in to an early stage company, Michael says, “Immerse yourself in the community, understand the problems that are being solved, understand the culture.”
    Connect with Michael on https://www.linkedin.com/in/michael-levin-5b9b721/ (LinkedIn) or find out more about https://vericred.com/ (Vericred).
    The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.
    To discuss identifying and attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn)
    Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2022 – All Rights Reserved.

    • 24 min
    Realise where your asset is - with Paul Gaglioti, CEO and Founder, Harbor.ai

    Realise where your asset is - with Paul Gaglioti, CEO and Founder, Harbor.ai

    “We have standardised in a very novel way the underwriting process”, says Paul.
    Harbor.ai uses AI automation tools to help insurers get products to market and works to support the broker channel, helping them to sell more efficiently.
    With some of the most talented people in the world working in insurance, Paul maintains that the sector needs to do a better job of patting itself on the back.
    “We’re finally engaging younger people. Tech has made it cool.”
    With a 60/40 split of insurance vs non-insurance backgrounds across the team, Paul outlines the value high performing insurance talent can bring to their business as well as the personalities that fit in.
    “We have two criteria. Are you qualified and crazy enough to join? It’s about who you are as a person. As long as you meet the criteria, the sky’s the limit.”
    Paul encourages those preparing to change tack to understand that they’d be joining a technology company operating in the insurance space.
    “Those with insurance knowledge have an advantage. Realise where your asset is.”
    Connect with Paul on https://www.linkedin.com/in/gaglioti/ (LinkedIn) or find out more about https://www.harbor.ai/ (Harbor.ai).
    The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.
    To discuss identifying and attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn)
    Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2022 – All Rights Reserved.

    • 29 min
    Embarking on insurtech 3.0 with Aaron DiCaprio, US Head of Programs, Accelerant

    Embarking on insurtech 3.0 with Aaron DiCaprio, US Head of Programs, Accelerant

    “We’re flipping the traditional model of what people think of as a carrier on its head”, says Aaron, a former attorney and insurance defence litigator, responsible for building out Accelerant’s presence in the U.S.
    Officially launched in January 2021, the team has grown from 3 to 45 and currently supports 15 ‘members’ by providing capacity for their SME program business through a tech-fuelled risk exchange.
    “We’re highly selective with whom we’re supporting. There’s something truly special about what we’re doing and creating. There’s another 7-10 members going through the on-boarding process.”
    Aaron shares his thoughts on the future of insurance - on distribution, CX, underwriting and pricing and claims – and how insurtech 3.0 will make it possible to underwrite more meaningful risk with better transparency, better data and better technology.
    As well as sharing the traits Accelerant seek in new hires, Aaron talks through the opportunities for high performing talent and the advice he’d give to those looking for a move in to insurtech.
    “One day you might be doing HR, the next compliance or creating content for the website. You have to be prepared to do what it takes.”
    Connect with Aaron on https://www.linkedin.com/in/aarondicaprio/ (LinkedIn) or find out more about https://accelins.com/ (Accelerant)
    The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.
    To discuss identifying and attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn)
    Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2021 – All Rights Reserved.

    • 22 min
    Finding your path with George Kesselman, Head of Commercial, ZA Tech

    Finding your path with George Kesselman, Head of Commercial, ZA Tech

    “I had the bug to do something different”, says George.
    Having risen through the ranks at Prudential, AXA and AIG and reached senior management positions by his early 30s, George shares how his frustrations with the corporate insurance world coupled with his entrepreneurial mindset led him towards insurtech and setting up his own successful start-up.
    ZA Tech, a joint venture between ZhongAn and Softbank, then came knocking. The business, currently operating across Asian markets and expanding in to Europe, offers full stack technology to insurers looking to launch digital insurance products, short-cutting the route to market from over a year to less than 3 months.
    George gives his thoughts on the future of the insurance and insurtech sectors and the value high-performing insurance talent can bring to a tech business.
    “You have to be comfortable with ambiguity and solving problems”, says George as he encourages those looking for a career change to get up to speed with what’s happening in the marketplace and to seek out an intermediate step to facilitate the transition.
    “Most of the team are running at 110mph. People are hungry.”
    Connect with https://www.linkedin.com/in/insurtech/ (George) on LinkedIn or find out more about https://www.zatech.com/ (ZA Tech)
    The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.
    To discuss identifying and attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn)
    Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2021 – All Rights Reserved.

    • 28 min
    Doing more with less - with Chris Cheatham, VP Product & Content Marketing, Bold Penguin

    Doing more with less - with Chris Cheatham, VP Product & Content Marketing, Bold Penguin

    “You’ve got to be able to sell or you’ve got to be able to build”, says Chris.
    The former Insurance Litigator talks about his journey from law through tech solutions for document management into the world of insurtech.
    Bold Penguin, digital quote and bind for commercial insurance, provides carriers and agents with a software application to assess the eligibility of small businesses for insurance policies in real time.
    As widespread digital adoption becomes the norm, Chris shares his thoughts on the future of the insurance industry as well as the greenfield opportunities for high performing talent.
    “You have to be a person who takes on a problem and pushes it to a solution."
    Connect with Chris on https://www.linkedin.com/in/chrischeatham/ (LinkedIn) or find out more about https://www.boldpenguin.com/ (Bold Penguin)
    The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.
    To discuss identifying and attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn)
    Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2021 – All Rights Reserved.

    • 21 min
    Humanising the digital experience with Bill Conners (CEO) and Woody Klemmer (Head of Growth), Formotiv

    Humanising the digital experience with Bill Conners (CEO) and Woody Klemmer (Head of Growth), Formotiv

    “The more data we capture, the more expertise we glean, the more it enhances our products and drives value for our clients”, says Bill.
    Launched in 2018, ForMotiv operates in the behavioural intelligence space, collecting users’ digital behaviour to help insurance carriers drive a better user experience in real time.
    Having processed 100,000 transactions in 2019, the business has grown to a head count of 20, capturing behavioural data on 200m transactions this year alone.
    “A new dimension of data and real-time insight, allows clients to tie the data set to a meaningful business outcome, says Bill.
    With Covid having accelerated many business’ roadmaps from 5 years to 18 months, ForMotiv is making the digital experience more human. “Whoever can understand user intent will survive”, says Woody.
    With 40% of the team coming from an insurance background, the team offers swift upward mobility for resilient and consistent new hires. “It’s fun and fast-paced. A 20 person company that’s looking to double and double again isn’t for everyone.”
    With ambitions to expand in to the UK, Europe and across the globe, the team is looking to build out its platform and expertise.
    "We’re trying to find doers, people who’ve made decisions and taken risks”, explains Bill.
    Connect with https://www.linkedin.com/in/billconners/ (Bill Conners) or https://www.linkedin.com/in/woodyklemmer/ (Woody Klemmer) on LinkedIn or find out more about https://www.formotiv.com/ (ForMotiv)
    The Insurance Coffee House Podcast is hosted by Nick Hoadley, CEO, https://my.captivate.fm/www.insurance-search.com (Insurance Search), the Executive Search Consultancy for growing Insurance and Insurtech businesses across the globe.
    To discuss identifying and attracting the very best talent to your team or being a podcast guest, reach out to Nick via nick.hoadley@insurance-search.com or connect on https://www.linkedin.com/in/nick-hoadley-78a498143/ (LinkedIn)
    Copyright https://insurance-search.com/ (Insurance) https://insurance-search.com/ (Search) 2021 – All Rights Reserved.

    • 32 min

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