The Lounge Podcast

Jacqueline Hutchinson
The Lounge Podcast Podcast

The Lounge Podcast is the place for casual conversations about learning and professional development with a focus on technologies used to support corporate learning, organizational development and performance improvement. We'll talk to learning and development industry experts and share stories, best practices, emerging tools and tech ed trends for you to keep an eye on! host@theloungepodcast.com

  1. 2020-01-20

    The Importance of Problem Analysis in L&D

    In this episode, I'm joined by my friend Mike Simmons, founder of Catalyst Sale and host of the Catalyst Sale podcast. Mike joins me today to talk about analysis skills and how proper analysis and communication can help persuade, engage and guide our clients away from learning failures! Get the transcript 26 - Mike Simmons_transcript. Covered in this episode: Why is analysis important? Mike's process for analysis We covered some of the following Write it down, Get the data you need to make a decision Find gaps in info Questions we can ask to understand the problem (who, what, why, where, when, how) Conduct research (public information or interviews with people) Understand the boundaries you are working in Define the objective Recognize what "good" looks like when the problem is solved How do you get to the story? There isn't just ONE way! Find YOUR way Simplify questions so you don't create objections Getting information from SMEs Selling the analysis phase when someone doesn't support it Flat tires and learning analysis Create a plan Set timelines to avoid analysis paralysis Leverage "good enough" Mindmap as a tool The value of deconstructing the learner journey Using OneNote, technology and, yes, paper note cards Mike's details: More than 20 years of operations, customer success, sales and sales leadership experience, 15 in the EdTech space. Life long learner, creative, analytical, and driven to achieve results. Mike has built, lead, and optimized sales organizations leveraging both direct and indirect teams. Husband, father, and jeep enthusiast. Arizona State University B.A. Psychology. LinkedIn * remember to let him know you heard him on The Lounge Podcast www.Catalystsale.com Twitter Podcast Episode 1, Episode 2

    55 min
  2. 2019-07-02

    Effective Subject Matter Expert (SME) Management with Sean Hickey

    When was your last Subject Matter Expert (SME) meeting? How did it go? Was it a painful experience for both of you? If so, this episode is for you! What's Happening in The Lounge today? I'm excited to bring you this impromptu chat with my new friend Sean Hickey. Sean is a master at working with people. He's incredibly personable and a joy to spend time with. I've had the privilege of spending time with him at two separate conferences, the Ohio ATD Tech days last September and the March 2019 Learning Solutions conference where he and my friend Cara North presented a fun and engaging session - and where they won BEST OF SHOW at DemoFest for their fun game on question pitfalls and the mayhem that comes from ill prepared multiple choice questions. Sean and Cara win Best of Show at Learning Solutions 19 DemoFest This episode isn't about assessment or evaluation - instead we're going to dive deep into the tips that Sean has for working effectively with your SMEs to help you and them get the most of your often limited time together. It's a fun conversation - I had to cut out a lot of my giggles because Sean makes me big belly laugh to the point I sounded like I might need emergency medical attention. So what did we talk about ? Here's a little list. In this episode: What is a subject matter expert (SME)Sharing the importance of your workAre SMEs critical to our project success?How to build rapport with SMEsIdeas to deal with conflict between various groupsUsing humour / humorWorking from a state of agreementIdeas to reduce stress when SMEs time is “side of the desk”Sean’s process for engagement, formal and informal communicationDealing with the “unnecessary” Things you can do to motivate attendance (I’m not ashamed to admit to bribing folks with food!)Understand the small picture (how their actions impact the new employee)Sean’s process for continuous relationship buildingProbing questionsImpostor syndrome and SMEsGiving the SMEs value to take awayThe 3-Ps of service About Sean Hickey Sean Hickey Sean Hickey is Lead Curriculum Developer and an instructional designer at Ohio State’s Center on Education and Training for Employment (CETE). As part of his role, he facilitates item-writing workshops for statewide career-tech end-of-course tests and industry credentialing exams, and develops eLearning materials for teachers and subject-matter experts. Sean was previously an instructional designer at McGraw-Hill Education, where he partnered with Apple in the creation of the first-generation of interactive iPad textbooks. He has taught educational technology courses and is actively involved in several instructional design groups and associations at both the state and national level. Find Sean on Social You can find Sean on twitter @mshEducation, as well as at various edtech or learning and development conferences throughout the country.

    49 min
  3. 2019-06-25

    24 - Anna Leach, AI and Machine Learning

    Today’s episode explores something I’m not overly familiar with, and I admit, it can be a little scary when you don’t know much about it. AI and Machine learning and not new but for some of us, it’s a bit scary to talk about something we only know about formally through Hollywood blockbusters. In today’s show I’m chatting with Anna Leach, a Graduate Associate and PHD student at the University of Arizona. Anna shares some interesting information about the AI Circle and some other things we should think about at a deeper level! In this Episode: What is AI and how it impacts usTaking the scariness out of AIAn introduction into AI and Algorithms The Grand CircleThe differences between machine learning and AI and Deep LearningPeanut Butter sandwiches and step by step processesData impacts Bias in learningIt’s not “IF” it’s “WHEN” we should start understanding AI and Machine Learning for future inclusion in our toolbox. About Anna Leach Anna is a PhD student and graduate associate at the School of Information at the University of Arizona.  The iSchool focuses on the intersection of people, technology, and information.  Her studies are focused educational technology and the information it produces or consumes and how it can or does impact humans.  She is working to understand the value of the data collected and how it can empower learners and elevate learning.  She is researching what data is collected in our LMSes and how much we understand about data privacy. Anna is a PhD student and graduate associate at the School of Information at the University of Arizona.  The iSchool focuses on the intersection of people, technology, and information.  Her studies are focused educational technology and the information it produces or consumes and how it can or does impact humans.  She is working to understand the value of the data collected and how it can empower learners and elevate learning.  She is researching what data is collected in our LMSes and how much we understand about data privacy. Prior to the PhD program, Anna worked as a data analyst at the Ohio State University.  She also completed her Masters in Learning Technologies in the Fall of 2016 through the Ohio State University online program.  She has discussed her data analysis journey in a TEDxPSU talk titled Beyond the Numbers: A Data Analyst Journey - https://youtu.be/t2oOFs4WgI0  In her free time, she spends time with her family and pug Skully or hiking or crocheting.  Anna's Links: Joy Link:  https://www.ted.com/speakers/joy_buolamwini  Machine Learning: https://www.coursera.org/learn/machine-learning  Here is an image Anna really likes:  https://wordstream-files-prod.s3.amazonaws.com/s3fs-public/machine-learning.png  It is what is considered Artificial Intelligence.   Anna sent me this in respect to the discussion of PB&J sandwiches. She uses it to prompt discussions about what an algorithm is. https://youtu.be/FN2RM-CHkuI Want to learn Articulate Storyline? Learn Storyline from two of my favourite Storyline guys! http://masterstoryline.com is your place to go! Get Storyline video training courses at MasterStoryline.com. Learn fundamentals, and build your skills including design, interactions, gamification, tips, tricks, and best practices through our courses and just-in-time video library. As a Lounge Podcast listener you get a 10% Discount off your first year subscription when you use the code " l...

    37 min
  4. 2019-01-29

    Quality Assurance and Quality Control in Learning Projects with Hadiya Nuriddin

    So many of us fell into training, learning and development - it wasn't a selected career path for most of my friends and colleagues in the industry. This week's guest is no different. Hadiya Nuriddin started much like I did, supporting peers with hardware and software questions, being the most knowledgeable and being able to clearly communicate the "how-to" and "why" of training. Hadiya and I bonded over a previous conversation chatting about quality assurance, quality control and review cycles for learning projects and I knew that this conversation should be not only shared between the two of us, but with ALL of us, our clients and our projects. We want the best output for our projects. We want our clients to be happy. Part of this is ensuring quality output in our learning programs, whether it's an instructor led experience (presentation, student guide, facilitator guide), job aids and support materials, or eLearning! We want things to work, to be accurate, to be almost perfect. I've had my share of projects the client has seen before quality assurance testing was completed, and I can't tell you the number of time's I've cringed because a button doesn't work, I forgot the trigger, or it goes to the wrong place. It happens, especially when I look after my own reviews, which I don't recommend. The value of a defined QA process is important to delivering a high quality end product. Hadiya Nuriddin, Owner of Focus Learning Solutions, and Author In This Episode: review cycles for learning programs, what it is and why you need onequality assurance as a disciplinethe importance of adding QA into a project planhow to get started putting QA into practiceconsiderations for what you need in a QA processthe importance of consistency in reviewthe value of investing in the right person for the jobfeedback loopsVerb - Current State - Recommended StateImportance of a single point of contactConsequence Management (my fav term from this chat!)tools for capturing feedbackversion controlwriting a bookthe hero's journey About Hadiya: Hadiya Nuriddin has two decades of experience in learning strategy, instructional design, elearning development, and facilitation. She worked in corporate learning before choosing to found her firm Focus Learning Solutions where she's worked with a wide array of companies on a variety of topics. She speaks at events and industry conferences and travels teaching courses for the Association for Talent Development (ATD). Hadiya holds an M.Ed. in curriculum studies, an M.A. in writing, and the Certified Professional in Learning and Performance (CPLP) designation. She is the author of the book StoryTraining: Selecting and Shaping Stories That Connect, published by ATD. Links: Story Training Book (no affiliate link)Story Training Companion WebsiteHadiya on LinkedInHadiya on TwitterFocus Learning Solutions Website

    1h 1m
  5. 2019-01-22

    Virtual Classrooms with Cindy Huggett

    I was an early adopter of online learning. I provided training on Microsoft products to insurance industry professionals around North America using a precursor to WebEx, a product Called Centra99. That was 20 years ago - and while some of the technologies have changed, the foundation needed to provide virtual training in a virtual classroom hasn't! This episode is here to help you determine if you are ready to implement virtual training into YOUR development roadmap for your staff. It's an amazing chat with loads of value for you when you look to implement or improve your virtual learning opportunities. Cindy Huggett In today's episode: What is virtual training (Cindy has the BEST definition I've heard to date!)How virtual training fits into a blended learning approach to curriculumWhat does it take to be successful with virtual learning?Change management considerationsSet our learners and instructors up for successFinancial impact implementing virtual training - the costs to investing in virtual trainingWhy do organizations invest in virtual training?How to convert classroom content for a blended experienceCultural considerations for geographically dispersed audiencesFacilitator preparation Engagement in virtual training events ONE easy action you can take to get started!Things to consider when evaluating virtual training/meeting environments ABOUT CINDY HUGGETT, CPLP Cindy is a pioneer in the field of virtual training. She’s been providing virtual training solutions since the early 2000s, and is a recognized industry expert in teaching training professionals how to design and deliver interactive online classes. Cindy is the author of four books on virtual training: Virtual Training Tools and Templates: An Action Guide to Live Online Learning (2017), The Virtual Training Guidebook: How to Design, Deliver, and Implement Live Online Learning (2014), Virtual Training Basics (1st edition 2010 and 2nd edition 2018). She’s coauthored two ASTD Press Infolines, “Simple, Effective Online Learning” and “Designing for the Virtual Classroom”, has contributed to many compilations, including the ASTD Handbook: The Definitive Reference for Training & Development and 101 Ways to Make Learning Active Beyond the Classroom, and written several articles for T+D magazine. Cindy partners with her clients to help them transition from the face-to-face to the virtual classroom, and works with them to design online and blended learning solutions. Her clients include global organizations of all sizes, including several in the Fortune 100 list. She is a sought after speaker at learning and development conferences and I was privileged to meet her at DevLearn18 and sit in on her amazing session on virtual training. How to connect with Cindy: www.cindyhuggett.comCindy on TwitterCindy on LinkedInDON'T MISS THE RESOURCE!!! Click here to get the amazing handout from Cindy just for The Lounge Podcast listeners!

    58 min

Trailer

Ratings & Reviews

5
out of 5
3 Ratings

About

The Lounge Podcast is the place for casual conversations about learning and professional development with a focus on technologies used to support corporate learning, organizational development and performance improvement. We'll talk to learning and development industry experts and share stories, best practices, emerging tools and tech ed trends for you to keep an eye on! host@theloungepodcast.com

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