36 episodes

Given the current need for transformation at an accelerated rate, what can companies do to move now and move fast? In this podcast, veteran business leader, Paul French, discusses how companies are transforming legacy ideas and technology into brilliant customer experiences. His guests — senior-level business and civic leaders — will share stories of transformation, continuous learning, experimentation, and improvement to keep you relevant and competitive at all times.

Transform It Forward Axway

    • Business
    • 5.0 • 4 Ratings

Given the current need for transformation at an accelerated rate, what can companies do to move now and move fast? In this podcast, veteran business leader, Paul French, discusses how companies are transforming legacy ideas and technology into brilliant customer experiences. His guests — senior-level business and civic leaders — will share stories of transformation, continuous learning, experimentation, and improvement to keep you relevant and competitive at all times.

    Refining Workforce Needs and Wants

    Refining Workforce Needs and Wants

    In the third and final installment of this special Transform It Forward mini series, Paul reviews some of the highlights from interviews focusing on an area that affects all industries: the war for talent and refining workforce needs. To inform the discussion, he takes a look back at past episodes featuring Evan Sohn, Chairman and CEO of Recruiter.com, Jon Schlossberg, Co-Founder and Executive Chairman at financial services platform Even, and Amy MacGregor, Global HR Vice President, Employee Experience at Manulife Global. Using these interviews as a guide, Paul explores some common themes in attracting, hiring and retaining top talent today.
     

    Interested in learning more about the show? Check out our website: https://www.transformitforward.com/

    • 21 min
    Digital Disruptions in Retail

    Digital Disruptions in Retail

    In the second installment of this special Transform It Forward mini series, Paul reviews some of the highlights from interviews with Mike Starkey, Chief Information Officer at Christy Sports, Robert Gerwig, Senior Vice President of Distribution at Sweetwater, and Aviva Fink, the Vice President of Growth and Partnerships at Reonomy to take a status check of the retail industry. Using clips from these interviews as a guide, Paul explores the evolution of the retail world over the past few years, and where it could be headed in the future. Specifically, the episode covers the mass exodus from in-person retail shops to exclusively online shopping experiences that took place throughout the pandemic period, strategies for making use of the rich sources of data we have at our fingertips today, and the art of change management during these rapidly evolving times.
     

    Interested in learning more about the show? Check out our website: https://www.transformitforward.com/

    • 25 min
    Transportation’s Tech Adoption

    Transportation’s Tech Adoption

    Throughout the Transform It Forward podcast series, Paul has chatted with experts from a wide variety of industries including events, technology and real estate. Now, it’s time to take a step back and connect the dots. For the next few episodes in the series, Paul will be taking a look back at some key clips from past interviews that share common elements or discuss similar industries. In this episode, he takes a look at the transportation industry and how it’s evolved in recent years thanks to new and innovative technologies. Paul looks back at past interviews with Jason Gross, the Vice President of Mobile at Curb, Michael Nalepka, the General Manager of VideoProtects at J.J. Keller, and Toby Russell, the Co-Founder, Board-Director and Strategic Advisor at Shift, drawing key themes from each of these conversations. The episode explores how the transportation industry has changed in recent years, the factors that have driven its transformation and where it could be headed next. 
     

    Interested in learning more about the show? Check out our website: https://www.transformitforward.com/

    • 28 min
    Digital disruptions in the publishing world | Seema Lakhani

    Digital disruptions in the publishing world | Seema Lakhani

    On Transform It Forward, Paul and his guests often discuss new and emerging technologies, exciting innovations and the digital revolution. However, no matter how advanced our technology becomes, there will always be a fundamental human need for powerful storytelling. In this episode of Transform It Forward, he sits down with Seema Lakhani, Chief Product Officer at Wattpad, to explore how technology is merging with the art of storytelling to create a completely new landscape for the publishing world. Wattpad is a user-generated, online platform where readers and writers come together to create and consume stories. The platform was recently acquired by Naver for $600 million, which has opened up even more possibilities for the company to continue innovating in the future. During their discussion, Paul and Seema cover a wide variety of topics related to publishing including the creator economy, the golden age of content, and much more. Interested in learning more about the show? Check out our website: https://www.transformitforward.com/

    • 31 min
    A new era of leadership | David Cummins

    A new era of leadership | David Cummins

    As industries across the board continue to transform, we’re not only changing the work we do every day, but also, how we do said work. Without the right dynamic, culture, and leadership structure, a team can fall apart pretty quickly, so improving the way we work is often just as important as the work itself. This is a practice often referred to as organizational development, and it’s playing an increasingly essential role in corporate structures everywhere. In this episode of Transform It Forward, Paul sits down with David Cummins, an expert in organizational development, as well as a transformation facilitator, leadership and collaboration mentor, speaker, writer and much more. He’s also the owner and managing director of Ministry Group, an agency based in Hamburg, Germany. During their discussion, they chat about strategies for improving the way we work in team settings and as individuals so we can reach our fullest potential.

    Interested in learning more about the show? Check out our website: https://www.transformitforward.com/

    • 30 min
    How the rewards and loyalty industry is winning big | Wes Schroll

    How the rewards and loyalty industry is winning big | Wes Schroll

    Establishing a personal relationship with your customers is all about building a strong foundation of trust, understanding and mutual respect. In other words, people want to feel like the brands they support are also supporting them. One way to make customers feel truly valued is by rewarding them for their loyalty through perks, points, special deals or gifts, which is where the growing rewards and loyalty industry comes in clutch. In this episode, Paul sits down with the founder and CEO of Fetch Rewards, Wes Schroll, to discuss what’s new in the rewards and loyalty space, why consumer loyalty has become more of a priority in recent years, and how brands can simplify the process to create a streamlined customer journey from beginning to end. Wes explains how Fetch Rewards is making it easier than ever for brands to maintain strong relationships with their customers, while empowering consumers to benefit from the purchases they make every day.
    Interested in learning more about the show? Check out our website: https://www.transformitforward.com/

    • 29 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

Sassallin ,

Such a cool topic

Such a great show! Paul is an amazing speaker and they provide such a fresh take on digital transformation in every industry

alimosborne ,

Awesome Series

Absolutely love this series! The host makes it concise and easy to follow along.

SarLorJohn88 ,

So happy I found this pod 🙌

I’ve been curious about digital transformation for years, but I’ve never been able to find a podcast that covers it (and covers it well). I love every episode so far!