What’s in Store

Hardlines Inc.
  • 4.5 (2)
  • BUSINESS
  • UPDATED MONTHLY

This podcast series is dedicated to interviews with industry leaders from the retail, wholesale, and vendor sides of home improvement retailing. Get insights into the trends and challenges confronting retailers in general and in particular the dealers who sell products and services for building, repairing, and renovating homes.

  1. 2025-12-29

    In Conversation With Chris Parsons: Founder of Retail Rewired: Part Two

    In Part 2 of our conversation with Chris Parsons, author of Retail Rewired, we go further into the structural issues limiting omnichannel success. Parsons explains how treating online, email, and in-store channels as competing entities—with their own KPIs and P&Ls—creates false failures. “We think it’s not working,” he says, “but the customer is just behaving like a human.” Today’s shoppers weave seamlessly between screens, inboxes, and physical spaces. Instead of chasing them down separate paths, Parsons says brands need to harmonize their ecosystems.

    16 min

  2. 2025-12-19

    In Conversation with Chris Parsons, Founder of Retail Rewired: Part One

    In Part 1 of our What’s in Store podcast, HHIQ editor Rebecca Dumais speaks with Hale’s VP of marketing, Chris Parsons, about what’s really broken in today’s hybrid retail experience. Parsons explains how online-first retailers often crave a physical presence, while legacy retailers still struggle to unify digital and in-store channels. The problem? Internal metrics and siloed thinking. Instead of designing for how customers actually shop, retailers push them into predefined funnels, missing out on flexibility, loyalty, and growth. Parsons also ties in many insights from his book Retail Rewired.

    16 min

  3. 2025-11-26

    In Conversation with Nicole Gallucci, Founder, In Good Company (Part 2)

    In this podcast episode, leadership coach and brand strategist Nicole Gallucci discusses the importance of self-awareness in leadership. She also shares insights from her Life Blueprint framework, emphasizing authentic connection, personal reflection, and understanding one’s strengths to create motivated teams and meaningful impact - both professionally and personally.

    21 min

  4. 2025-10-08

    In Conversation with Nicole Gallucci, Founder, In Good Company (Part 1)

    In this podcast episode, leadership coach and brand strategist Nicole Gallucci discusses the importance of self-awareness in leadership. She also shares insights from her Life Blueprint framework, emphasizing authentic connection, personal reflection, and understanding one’s strengths to create motivated teams and meaningful impact - both professionally and personally.

    16 min

  5. 2025-09-24

    In Conversation with Jason Tasse, President & Chief Operating Officer at Lee Valley Tools

    Jason Tasse, president and COO of Lee Valley Tools talks about the opening of their new Pickering store, the value of physical retail and the integrated brand experience of online and in-store shopping.

    23 min

  6. 2025-09-08

    In Conversation with Russ Permann president and CEO of Taiga Building Products

    In this podcast Hardlines interviews Russ Permann, president and CEO of Taiga Building Products in Burnaby, B.C., spoke to us in the July 2025 issue of the Hardlines What’s In Store Podcast. In this podcast we explore tariffs: what they are, how they have affected the LBM industry, and the prospects for the rest of 2025 in Canada. And, since Taiga has a significant American division, south of the border, too. Russ Permann was interviewed by Hardlines editors Geoff McLarney and Steve Payne.

    16 min

  7. 2025-08-27

    In Conversation with Michael McLarney President of Hardlines

    In this episode, Hardlines' own Michael McLarney talks about the Hardlines Annual Retail Report, the most comprehensive and trusted source of intelligence on Canada’s home improvement industry. Packed with proprietary year-end 2024 sales data and expanded market trend analysis, it’s the essential planning tool for Sales Directors and Marketing Managers. Whether you're building strategy or pitching plans, this must-have report offers unmatched insights to help you navigate the year ahead with confidence.

    25 min

  8. 2025-06-25

    In Conversation with Stephen Bailey, Chief Marketing Officer at Fluevog

    Stephen Bailey, chief marketing officer at Fluevog is transforming the retail world one step at a time. Bailey talks with Hardlines editor Rebecca Dumais about the changing retail landscape including how to improve audience reach and how to create a retail experience that builds brand loyalty. www.hardlines.ca

    38 min
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Ratings & Reviews

4.5
out of 5
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About

This podcast series is dedicated to interviews with industry leaders from the retail, wholesale, and vendor sides of home improvement retailing. Get insights into the trends and challenges confronting retailers in general and in particular the dealers who sell products and services for building, repairing, and renovating homes.

Information

  • Creator
    Hardlines Inc.
  • Years Active
    2022 - 2025
  • Episodes
    52
  • Rating
    Clean
  • Copyright
    © Copyright 2021 All rights reserved.
  • Show Website
    What’s in Store