Wired to Work with Jess Chapman

Jessica Chapman

Wired to Work is a podcast about how people really work, and how we can work better, together. Hosted by workplace strategist Jess Chapman, each episode blends neuroscience, leadership, and human insight to explore what’s happening in our brains, bodies and our workplaces. Expect practical solo episodes that decode the science in real life, plus conversations with leading neuroscientists, coaches, and wellness experts who bring science-based insights into everyday work. So whether you're interested in creating a great workplace, want to learn how to work better yourself, or just interested in the brain and how we think, lead and learn, hit subscribe and come along. We're Wired to Work and we're just getting started!

  1. 4d ago ·  Video

    Why Good Leaders Behave Badly | Kate Franklin

    Most people are not at their best under pressure. Put a group of highly pressured people together, and unhealthy workplace behaviour can quickly become the norm. In this episode of Wired to Work, Jess Chapman is joined by leadership coach Kate Franklin to explore why workplace relationships become so difficult—and why a challenging boss is not necessarily a bad person. They discuss how stress changes the way we communicate, why relational skills matter just as much as technical expertise, and how leaders can create the conditions for trust, honesty and high performance. In this conversation: • Why poor workplace behaviour has become normalized • How pressure affects leaders and their teams • Why relationships are a critical part of performance • How to give honest feedback to your boss • The difference between intention and impact • Why complaints are more useful when turned into requests • How leaders can discover the impact they are having • Why caring about people and expecting strong results are not opposites • How much agency we really have to improve difficult workplace relationships Most difficult workplace relationships are not beyond repair. But improving them requires courage, curiosity and a willingness to remember that the person across from you is human too. 🎧 Listen to Wired to Work: https://wiredtowork.buzzsprout.com 📩 Get practical insights about leadership, neuroscience and making work better: https://wiredtowork.substack.com Follow Kate Franklin: LinkedIn: @Kate Franklin Instagram: @coachkatefranklin Subscribe for more honest conversations about leadership, workplace culture and how to make work work better for everyone. #Leadership #WorkplaceRelationships #WorkplaceCulture #ManagingUp #LeadershipDevelopment #EmployeeEngagement #WiredToWork

    Why Good Leaders Behave Badly | Kate Franklin
  2. Jul 10 ·  Video

    Jess's Top 5 Takeaways | Season 3 Retrospective!

    In this special season finale, Jess Chapman looks back at the five conversations that challenged her thinking the most - and the ideas that every leader, HR professional, and workplace designer should be paying attention to. From the hidden burnout crisis facing HR professionals to what healthcare can teach us about designing better systems, this episode explores the themes that kept resurfacing all season: cognitive load, psychological safety, technology, boundaries, climate anxiety, menopause, and why the future of work has to be designed around humans, not just processes. Jess revisits powerful conversations with: • Dr. Jo Burrell on the growing burnout crisis in HR • Dr. Paul Zak on measuring whether people are actually thriving at work • Ange Crockwell on why boundaries are an act of leadership—not selfishness • Dr. Ashlee Cunsolo on climate grief and its impact on today’s workforce • Tina Pomroy on reframing menopause as an evolution rather than a decline If there’s one thread running through every conversation this season, it’s this: Work isn’t broken because people aren’t trying hard enough. It’s broken because we’ve spent too long designing systems without fully considering the humans inside them. Whether you’ve listened to every episode or you’re just discovering Wired to Work, this is the perfect place to catch up on the biggest ideas from the season, and to start thinking differently about what work could become. 🎧 Join the Wired to Work Substack: https://substack.com/@wiredtowork 🌐 Episode archive: https://wiredtowork.buzzsprout.com

    Jess's Top 5 Takeaways | Season 3 Retrospective!
  3. Jun 17

    Why Feedback Conversations Go So Wrong | Jess Chapman

    Most people aren’t afraid of feedback. They’re afraid of the awkwardness, defensiveness, tension, and fallout that often comes with it. In Part 2 of Jess Chapman’s feedback series, she shares the N.I.C.E.R. framework — a practical, brain-friendly approach for having difficult conversations without triggering defensiveness or damaging relationships. You’ll learn: • Why most feedback conversations fail • How to reduce threat responses and defensiveness • The five-step N.I.C.E.R. framework • How to address behaviour without attacking the person • What to do when someone doesn’t change after receiving feedback If you’ve ever put off a difficult conversation, this episode is for you. Want to go deeper? Join Jess live on June 24 at 12 PM EST for Fearless Feedback, a practical webinar on how to give feedback that actually lands. The webinar is free for Substack subscribers and will include real-world examples, tools, and opportunities to practice these skills. Sign up through the Wired to Work Substack for access. #leadership #feedback #communication #management #emotionalintelligence #leadershipdevelopment #workplaceculture #wiredtowork Chapters (00:00:00) - How to Get a Bad Person to Change Their Behavior(00:00:50) - How to Make Feedback More Annoying(00:06:29) - "I hear your intention" in the following conversation(00:07:27) - How to Manage Time in a Meeting(00:10:28) - Lesson 6 on Validating Intent and Talking to People(00:16:07) - E3CA: Working In The World of Work

    Why Feedback Conversations Go So Wrong | Jess Chapman
  4. Jun 11

    Stop Flubbing Your Feedback | Jess Chapman

    Feedback is one of the most important tools a leader has. It’s also one of the most avoided. In this replay episode of Wired to Work, Jess Chapman explores why feedback conversations feel so difficult, what neuroscience tells us about our reactions to feedback, and how leaders can create conversations that help people grow instead of triggering defensiveness. You’ll learn: • why feedback activates the brain’s threat response • the hidden reason leaders avoid giving feedback • how to normalize feedback so it becomes part of everyday work • why mindset matters more than scripts • the difference between being direct and being harsh • how curiosity creates better outcomes than correction Jess also introduces the principles behind NeuroWorks’ NICER framework for feedback conversations and explains why the best feedback conversations feel more like exploration than evaluation. This episode is a perfect companion to Jess’s upcoming Fearless Feedback workshop on June 24. ️ Fearless Feedback is free for Patreon and Substack subscribers. Join the Wired to Work community: Patreon: https://www.patreon.com/wiredtowork Website & Podcast Hub: https://www.wiredtowork.castos.com Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts! https://lnkd.in/ezzK9CVZ #Leadership #Feedback #Neuroscience #Management #Communication #WorkplaceCulture #WiredToWork Chapters (00:00:00) - How to Have a Feedback Conversation(00:00:38) - Wired to Work: Feedback Episode 3(00:01:34) - The Need for More Feedback(00:03:57) - Why We Find Feedback So Difficult(00:07:16) - The New Normalization of Feedback(00:09:49) - As we normalize feedback conversations,(00:14:29) - How to Have a Good Feedback Conversation with Someone(00:20:04) - E3CA: Working in the World of Work

    Stop Flubbing Your Feedback | Jess Chapman
  5. Jun 5

    Why Menopause Gets Misunderstood At Work | Tina Pomroy

    Menopause is having a moment. There’s more conversation, more awareness, and more information than ever before. But when it comes to the workplace, many leaders still don’t understand what menopause actually looks like—or how it can affect performance, wellbeing, and day-to-day work. In this episode of Wired to Work, Jess Chapman speaks with counselor and researcher Tina Pomroy about the biological, psychological, and professional realities of menopause and perimenopause. They discuss: • what’s happening with estrogen, progesterone, cortisol, and dopamine during menopause • why symptoms are often misunderstood or treated in isolation • how menopause can affect cognition, memory, focus, and emotional regulation • the mental health risks that often go unrecognized • why many leaders feel uncomfortable discussing menopause at work • practical ways organizations can better support employees • why menopause should be viewed as a transition—not a decline Whether you’re experiencing menopause yourself, supporting someone who is, or leading a team that includes midlife professionals, this conversation offers practical insights and a more informed way to think about performance, flexibility, and workplace support. Join the Wired to Work community on Patreon for bonus content, exclusive clips, and deeper conversations: https://www.patreon.com/WiredtoWork Wired to Work with Jess Chapman. Watch or listen wherever you get your podcasts! https://www.wiredtowork.castos.com Chapters (00:00:00) - What to Talk About When You're Going Through Perimenopause(00:01:21) - Tina Pomeroy on Perimenopause and Mental Health(00:06:04) - What Women Need to Know About Menopause(00:11:04) - What Is Perimenopause and Menopause?(00:15:15) - How to Survive Perimenopause(00:19:51) - How to manage menopause symptoms in the US(00:22:46) - How to Talk About Menopause in the Workplace(00:28:38) - What Kind of Led Me To Think About Menopause?(00:33:47) - How Menopause Affects Your Brain(00:39:23) - Hormone regulation in menopause and ADHD(00:42:33) - How to Deal with Depression in the Year 2(00:47:11) - How to Ask People How Are You Really?(00:50:38) - E3CA: Working in the World of Work

    Why Menopause Gets Misunderstood At Work | Tina Pomroy
5
out of 5
12 Ratings

About

Wired to Work is a podcast about how people really work, and how we can work better, together. Hosted by workplace strategist Jess Chapman, each episode blends neuroscience, leadership, and human insight to explore what’s happening in our brains, bodies and our workplaces. Expect practical solo episodes that decode the science in real life, plus conversations with leading neuroscientists, coaches, and wellness experts who bring science-based insights into everyday work. So whether you're interested in creating a great workplace, want to learn how to work better yourself, or just interested in the brain and how we think, lead and learn, hit subscribe and come along. We're Wired to Work and we're just getting started!