At Your Convenience

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“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.

  1. -4 J

    Hear from CSP’s Category Manager of the Year finalists

    In this episode of “At Your Convenience,” CSP talks with the 2026 Category Manager of the Year finalists.  Finalists were named in seven categories: behind the counter, center store, dispensed beverages, foodservice, loyalty + tech/operations, nonalcohol and alcohol. And winners were announced during CSP’s Convenience Retailing University event, which took place Feb. 24-26 in Austin, Texas.  At the event, the finalists stopped by CSP’s podcast booth to answer three questions about category management.  Here are some of their responses. Look out for part two, coming out March 24.

    8 min

  2. 3 MARS

    TXB CEO Kevin Smartt shares how the c-store chain has built and maintained its brand

    In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Kevin Smartt, the CEO of Spicewood, Texas-based TXB. The two spoke on Wednesday during CSP’s Convenience Retailing University event in Austin, Texas.  Smartt talked about how Kwik Chek transformed to TXB, or Texas Born, in 2020, how the chain maintains its brand, how it has expanded its foodservice over the years and more.

    12 min

  3. 24 FÉVR.

    NACS Chairman Annie Gauthier reflects on leadership, community and the future of convenience stores

    In this episode of “At Your Convenience,” CSP Executive Editor Hannah Hammond talks to Annie Gauthier, the CFO and co-CEO of St. Romain Oil Co. and the National Association of Convenience Stores chairman.  Gauthier is a third-generation co-owner of the Mansura, Louisiana-based company, which operates 15 Y-Not Stop convenience stores. She started her tenure as NACS chairman in October.  In this podcast, Gauthier shares how her first few months in the role have been as NACS welcomes new CEO Frank Gleeson, as well as her advice to women—or anyone—looking to advance in this industry.

    18 min

  4. 17 FÉVR.

    Greg Parker reflects on 50 years of growth—and what’s next for Parker’s Kitchen

    In this episode of “At Your Convenience,” Parker’s Kitchen Founder and Executive Chairman Greg Parker speaks with CSP Editor Diane Adam about the c-store chain reaching its 50-year milestone in 2026. Parker reflects on how the Savannah, Georgia-based retailer has grown over the years and outlines plans to expand the Parker’s footprint.  He also discusses the company’s first-ever name, image and likeness (NIL) partnership with Georgia Southern football standout Davion “Chewy” Rhodes, who shares the same nickname as the convenience-store company’s iconic mascot.

    28 min

  5. 12 FÉVR.

    How AI is transforming loyalty and customer engagement

    In this episode of “At Your Convenience,” CSP’s Vice President of Content Strategy Abbey Lewis talks with Jake Kiser, retail general manager at PAR Retail, about how artificial intelligence is reshaping loyalty and customer engagement. Kaiser explains why embedding AI into systems—not bolting it on—is critical for delivering real value. He emphasizes the importance of setting measurable goals such as improving efficiency or accelerating innovation to separate AI hype from reality and ensure tools deliver tangible results. Kaiser thinks that AI’s biggest initial impact will be in data and insights. Retailers can now interact with massive datasets conversationally, gaining instant answers to questions like, “Which stores performed best last week?” This eliminates the need for complex queries or lengthy reporting, empowering marketers to make faster data-driven decisions that enhance customer engagement and operational efficiency. The cost of delaying AI adoption is steep, Kaiser said. Platforms that fail to embrace AI risk becoming obsolete while retailers who hesitate will miss opportunities to innovate. To prepare, Kaiser advises pushing teams to use AI tools daily and asking loyalty providers tough questions about their AI capabilities. Acting now will give retailers a competitive edge in an AI-driven future. To hear more, please listen to the entire podcast above.  “At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

    16 min

  6. 10 FÉVR.

    Why limited-time offers are important to convenience stores

    In this episode of “At Your Convenience,” CSP Editor Chuck Ulie talks with Philip Santini, senior director of food service and bar strategy at York, Pennsylvania-based Rutter’s. They discuss the importance of limited-time offers in convenience-store foodservice. On this podcast, Santini talks about the research Rutter’s conducts, the importance of feedback from employees, cross-utilizing products and more. “At Your Convenience” brings industry experts and analysts together with CSP editors to discuss the latest in c-store news and trends. From mergers and acquisitions to foodservice and technology, the podcast delivers the story straight to listeners in short-format episodes, perfect for the morning commute or a quick break at the office.

    15 min

  7. 5 FÉVR.

    Bridging strategy and execution: Reynolds American and Casey's drive innovation

    In a recent episode of the “At Your Convenience” podcast, CSP’s Abbey Lewis hosted Heather Potter, Reynolds American trade marketing account executive for Casey’s, and Joi Notice-Brooks, senior manager of trade marketing at Reynolds American, for a discussion on trade marketing and its impact on convenience retail. The conversation explores how Reynolds’ trade marketing team bridges the gap between commercial strategies and retail execution, ensuring seamless product launches and effective category management. The conversation highlights the evolution of the nicotine category, including the rapid growth of modern oral products and the importance of innovation in meeting adult consumer preferences. They also share key success factors from Reynolds’ partnership with Casey’s, emphasizing collaboration, transparency and data-driven strategies to drive sustainable growth and enhance in-store experiences.

    12 min

  8. 3 FÉVR.

    What the return of Venezuelan oil imports could mean for fuel supply, prices and c-store margins

    In this episode of “At Your Convenience,” CSP Editor Rachel Gignac talks to Patrick De Haan, head of petroleum analysis at GasBuddy and vice president of media relations, communications and consumer programs for PDI. De Haan unpacks recent developments in the U.S.–Venezuela relationship and what a potential return of Venezuelan crude could mean for the U.S. oil market. He breaks down the implications for fuel supply, refinery operations and gas prices, while offering practical insight into what convenience-store retailers should be watching in the months ahead.

    19 min
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À propos

“At Your Convenience” is the official podcast of CSP Daily News and CSP magazine. It explores the hottest trends and news in convenience retailing. Once a week, listeners will hear CSP’s editors discuss topics ranging from mergers and acquisitions and foodservice trends to store design and tobacco regulations with convenience-store retailers and other experts from around the industry. “At Your Convenience” also releases special issues, like content from our C-Store Women’s event and Convenience Retailing University conference.

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