The DTC Insider

Brian Roisentul

Welcome to The DTC Insider podcast hosted by entrepreneur, digital marketer, and co-founder of BSR Digital, Brian Roisentul. On this podcast, you will find the best practices for building a successful DTC brand.

  1. The Profit-First Approach to E-Commerce Growth

    2 days ago

    The Profit-First Approach to E-Commerce Growth

    In this episode of The DTC Insider, Brian Roisentul sits down with Arshad Bahl, founder of Amrita, to discuss what it really takes to build a profitable DTC brand in an industry obsessed with growth at all costs. Arshad shares how the CPG landscape has changed over the last decade, why venture capital has shifted the priorities of many founders, and why he believes profitability, customer retention, and operational excellence matter far more than chasing revenue at any cost. They dive into the retention strategies that have helped Amrita grow sustainably, including why the first three orders are the most important in a customer's journey, how to bridge the trust gap with new customers, and why referrals and word-of-mouth continue to outperform many modern acquisition channels. Arshad also breaks down his approach to manufacturing, margins, customer acquisition, and channel strategy, sharing practical insights for founders looking to build stronger businesses without relying solely on paid media. Plus, they discuss the importance of building a business around your values, creating opportunities for neurodiverse talent, and why a profitable $5 million business might be a better outcome than a stressful $100 million one. --This episode is brought to you by ⁠⁠BSR⁠⁠. ⁠⁠BSR⁠⁠ helps 7-figure+ brands build and optimize strategic growth systems that unlock hidden revenue and scale profitably, without adding chaos, channels, or unnecessary spend. To learn more about BSR, ⁠⁠visit their website⁠⁠ or book a ⁠⁠call⁠⁠.

    40 min
  2. Why most brands don't connect with their customers (and how to fix it)

    17 Apr

    Why most brands don't connect with their customers (and how to fix it)

    In this episode of The DTC Insider, Brian Roisentul sits down with Lauren DeCarli, founder of Paneros Clothing, to talk about what’s actually working for brands today. From customer acquisition in an increasingly expensive landscape to why authenticity is outperforming polished content, Lauren shares how brands can stand out by building real connections with their audience. They also dive into retention strategies, including how to create a better post-purchase experience, implement rewards programs, and turn customers into repeat buyers. Plus, Lauren breaks down her approach to building a sustainable brand, from working closely with artisans in Bali to making intentional decisions across the entire product lifecycle. --This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠BSR⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠BSR⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ helps 7-figure+ brands build and optimize strategic growth systems that unlock hidden revenue and scale profitably, without adding chaos, channels, or unnecessary spend. To learn more about BSR, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠visit their website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or book a call ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    36 min

About

Welcome to The DTC Insider podcast hosted by entrepreneur, digital marketer, and co-founder of BSR Digital, Brian Roisentul. On this podcast, you will find the best practices for building a successful DTC brand.