Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart
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Think Fast Talk Smart: Communication Techniques

Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, every Tuesday as he sits down with experts in the field to discuss real-world challenges. How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life. Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively. Learn more & sign up for our eNewsletter: https://fastersmarter.io

  1. 167. Hollywood Lessons For Successful Communication

    4 DAYS AGO

    167. Hollywood Lessons For Successful Communication

    Be the first to hear about TFTS Premium -> Sign up for our email Beyond the Big Screen. Every business meeting, product launch, or marketing communication has something in common with your favorite movie: they all succeed or fail based on their ability to make you feel something. Just ask Jeff Small, CEO of Amblin Partners. "Good stories win," says Small, who leads one of the world's most renowned independent film and television companies alongside Steven Spielberg. As both a business leader and storytelling expert, Small knows that successful communication is built on person-to-person connection through the power of story. "Whatever walk of life you're in, you have to be able to tell a story to connect with people, to get across the message that you're trying to get across." In this episode of Think Fast, Talk Smart, Small joins host Matt Abrahams to share insights from his experience at the intersection of creativity and commerce, unpacking how effective storytelling can transform your communication, whether leading teams through industry disruption, resolving conflicts at work and at home, or creating films to inspire audiences for generations to come. Episode Reference Links: Jeff SmallEp.153 Listen Up, Leaders: A Record-Setting Coach’s Guide to CommunicationEp.35 Leading From The Hot Seat: How To Communicate Under Pressure Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:22) - What Makes a Good Story? (03:15) - Bringing Emotion into Communication (03:51) - Storytelling Across Professions (05:55) - Crafting an Effective Story (07:41) - Uniqueness in Storytelling (08:44) - Balancing Creativity and Business (10:13) - Managing Conflict with Connection (12:02) - Screen Time and Family (13:42) - Navigating Industry Change (16:02) - The Final Three Questions (22:27) - Conclusion

    23 min
  2. 166. Why Relying on Talent Alone Will Fail You

    29 OCT

    166. Why Relying on Talent Alone Will Fail You

    Be the first to hear about TFTS Premium -> Sign up for our email Why practice is the key to success. If there’s anyone who knows about performing under pressure, it’s former NFL quarterback Andrew Luck. Whether playing in front of thousands or presenting to ten, his key to success is practice. "There's a romantic notion that you rise to the occasion," says Luck, a Stanford graduate and four-time Pro Bowl selection. "But I think you settle to the level of your training. We practiced those high-pressure situations all the time.” From calling critical game-winning plays to navigating communication off the field, our performance in high-stakes situations, Luck maintains, is determined by our level of preparation. In this episode of Think Fast, Talk Smart, Luck and host Matt Abrahams explore how deliberate practice can help us hone our performance across all domains of our lives.  From managing high-pressure situations to building psychological safety in homes and workplaces, Luck shares insights gained from both sides of the field — as a player and now as a coach. Episode Reference Links: Andrew LuckEp.153 Listen Up, Leaders: A Record-Setting Coach’s Guide to Communication  Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:18) - Communication in High-Stress Situations (04:28) - Staying Calm Under Pressure (06:58) - Earning Leadership Through Respect (08:21) - Overcoming Conflict Aversion (09:28) - Decision to Retire from the NFL (11:35) - Returning to Education (13:13) - Life Lessons Through Coaching (15:34) - The Final Three Questions (18:42) - Conclusion

    20 min
  3. 165. Building Your Personal Brand Makes a Promise: Are You Keeping It?

    22 OCT

    165. Building Your Personal Brand Makes a Promise: Are You Keeping It?

    Be the first to hear about TFTS Premium -> Sign up for our email Create more meaningful communication by defining your audience. Before you even think about communicating a message, defining a brand, or developing a strategy, Seth Godin says you have to ask these questions: “Who’s it for? What’s it for? And what’s the change [you] seek to make?” As a best-selling author, entrepreneur, and marketing expert, Godin understands that effective communication rests on purpose and intent. “Branding is not logoing,” he says, but a “promise” that an individual or company makes about who they are and what others can expect of them. By intentionally defining who we are and who our audience is, Godin argues we can create more meaningful connections and drive real change. In this episode of Think Fast, Talk Smart, Godin and host Matt Abrahams explore how we can be more deliberate in our communication, using storytelling, clarity of messaging, and defining the impact we want to make on our audience and the world. Episode Reference Links: Seth GodinSeth’s Books: This Is Strategy / This Is MarketingEp.64 Best of: Techniques for Managing Your ReputationEp.118 Maximizing your Personal Brand: Communicating Who You Are to Help Get What You Want  Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:00) - Defining Branding and Marketing (03:41) - The Role of Status in Podcast Growth (05:50) - Storytelling as a Powerful Tool (07:30) - The Smallest Viable Audience (09:03) - Clarity in Messaging (11:20) - Strategy Defined (14:43) - Developing Effective Strategies (17:19) - The Final Three Questions (21:26) - Conclusion

    23 min

  4. 15 OCT

    164. Best of: Using "Pre-suasion" to Influence Others

    Be the first to hear about TFTS Premium -> Sign up for our email The inner workings of social influence and persuasion. Want to change someone’s mind? First, explains Robert Cialdini, you have to change their framing. For Cialdini, the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, persuasion begins before we even deliver our pitch or presentation. Through what he calls “Pre-suasion,” communicators can prime audiences to receive messages in a specific way, simply by drawing their attention in specific directions.  “It involves focusing people on—putting them in mind of—those motivators before they encounter [them] in the communicator’s message,” Cialdini says, “bringing people’s focus of attention onto something that is nested in the message…before that message is delivered, so they have been readied for the concept.” In this episode, Matt Abrahams and Cialdini talk about the motivating power of FOMO, getting better advice from others, and how your next wine purchase could be influenced by what music is playing in the shop. Episode Reference Links: Robert CialdiniRobert's books: Influence / Pre-SuasionEp.11 The Science of Influence: How to Persuade Others And Hold Their AttentionEp.142 Power and Persuasion: Live Insights from Stanford Experts Original Episode: Ep.76 Change My Mind: Using “Pre-suasion” to Influence Others  Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (03:05) - Persuasion and Pre-suasion (06:26) - Priming and Framing in Pre-suasion (09:07) - Understanding Scarcity (11:57) - The Unity Principle (15:13) - Social Proof and Influence (20:33) - The Role of Language in Persuasion (23:32) - The Final Three Questions (27:58) - Conclusion

    30 min
  5. 163. Is Your Audience Ignoring You? How Authenticity Creates Connection

    8 OCT

    163. Is Your Audience Ignoring You? How Authenticity Creates Connection

    Be the first to hear about TFTS Premium -> Sign up for our email How acceptance and authenticity can transform all of our interactions. What’s the key to experiencing deeper connection in our communication? According to Alan Alda, it starts with acceptance — of others and ourselves. "Connecting, communicating, and clarity," Alda explains, "they're all based on hearing what the other person is really saying; letting the person be real; accepting them.” As an acclaimed actor, writer, director, and author of If I Understood You, Would I Have This Look on My Face?, Alda has spent much of his career exploring how acceptance enables us to be our authentic selves, leading to better communication and truer connection. “There’s nothing more engaging than the real you,” he says. Also the founder of the Alan Alda Center for Communicating Science at Stony Brook University, Alda strives to help scientists and health professionals communicate more effectively with the public. “Science can't do its work unless it gets funded. And it can't get funded if people don't understand what the scientists are trying to do,” he says. In this episode of Think Fast, Talk Smart, Alda and host Matt Abrahams discuss how acceptance and authenticity can transform all of our interactions, from complicated science conversations to everyday communication. Episode Reference Links: Alan AldaAlan’s Book: If I Understood You, Would I have This Look on My Face? Alan Alda Center for Communicating Science Ep.82 It’s Not About You: Why Effective Communicators Put Others First Ep.114 Communication Means Paying Attention: The Four Pillars of Active Listening  Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:08) - Motivation for Communication (04:08) - Avoiding Communication Pitfalls (06:24) - The Role of Clarity and Vividness (07:31) - Reflection in Communication (08:21) - Connection in Conversations (09:36) - Reframing Communication Anxiety (11:16) - Asking Meaningful Questions (12:11) - Matt’s Communication Journey (13:58) - The Art of Storytelling (16:25) - The Final Three Questions (18:32) - Conclusion

    20 min

  6. 1 OCT

    162. Unlock Career Opportunities: How to Make the Right Moves

    Be the first to hear about TFTS Premium -> Sign up for our email Being present in the moment and staying open to whatever unfolds. We all want to lead lives and careers full of joy and fulfillment. Maggie Baird certainly has, and the key, she says, is to stay open to new possibilities and “let your passion lead.” Baird is an accomplished actress, improv teacher at the Groundlings Theater, mother to music sensations Billie Eilish and Phineas, and founder of Support and Feed, a nonprofit addressing food equity and the climate crisis. Through it all, she has embodied the improv principle of "Yes, and..." — being present in the moment and staying open to whatever unfolds. “I have done many things,” she says, “but I never approached any of them as a career change. They all came out of new interests and new experiences.” In this episode of Think Fast, Talk Smart, Baird joins host Matt Abrahams to explore the critical role of communication in developing a career, and how improv principles can help us engage, as Baird says, “From a place of open-heartedness, appreciation, [and] collaboration.” Episode Reference Links: Support And FeedEp.118 Maximizing your Personal Brand: Communicating Who You Are to Help Get What You WantEp.1 Speaking Without a Net: How to Master Impromptu CommunicationEp.9 Quick Think: How Being Present-Oriented Improves Communication Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:02) - Career Transitions (02:54) - Teaching and Confidence Through Improv (05:12) - Improv as a Communication Tool (06:54) - Structure and Freedom in Improv (08:46) - Teaching with Empathy (11:43) - Advocacy in the Music Industry (14:27) - Collaboration and Positive Change (17:16) - The Final Three Questions (18:55) - Conclusion

    20 min
  7. Bonus: How to Manage Speaking Anxiety the Think Faster, Talk Smarter Way

    26 SEPT

    Bonus: How to Manage Speaking Anxiety the Think Faster, Talk Smarter Way

    Be the first to hear about TFTS Premium -> Sign up for our email Gain control over your speaking and excel in your communication. For the first anniversary of his book Think Faster, Talk Smarter, Matt Abrahams shares strategies from the first chapter, focusing on managing speaking anxiety and improving spontaneous communication. Through personal anecdotes and practical techniques, he explains how to handle unexpected questions, reframe anxiety as excitement, and use mindfulness and breathing exercises to stay calm under pressure. The episode also offers tips for managing physical symptoms of anxiety and staying mentally focused during high-stakes situations Reference Links: Link to buy book in your country: Think Faster, Talk Smarter Ep.48 Speaking Up Without Freaking Out: How to Tackle Communication Anxiety Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (01:46) - The Onion Interview (03:28) - Speaking Up Without Freaking Out (05:56) - The ABCs of Speaking Anxiety (07:10) - Mindfulness Matters (09:28) - Reframe Anxiety as Excitement (10:52) - Cooling Down and Managing Physical Symptoms (14:41) - Taming Negative Thoughts (15:52) - The Power of Repetition (16:30) - Preparing Questions (18:55) - Rationalizing the Odds (19:58) - Conclusion Audio excerpt courtesy of Simon & Schuster Audio from THINK FASTER, TALK SMARTER by Matt Abrahams, read by the author. Copyright 2023 by Matthew Abrahams LLC. Used with permission of Simon & Schuster, Inc.

    21 min
  8. 161. Do Your Homework: Know What to Say by Knowing Who You’re Talking To

    24 SEPT

    161. Do Your Homework: Know What to Say by Knowing Who You’re Talking To

    Be the first to hear about TFTS Premium -> Sign up for our email Know your audience and tailor the message for them. In high-stakes communication, every word counts. For Jen Psaki, that means knowing who she’s talking to — so she knows just what to say. As the former White House Press Secretary and current host of Inside with Jen Psaki on MSNBC, Psaki has discovered that communication isn’t about “saying the most words or saying them the loudest,” but about knowing your audience well enough to tailor the message just for them. “You need to think about how you're going to get your audience to listen to you,” she says. “The goal of communicating is to crack the door open so somebody wants to hear more.” In this episode of Think Fast, Talk Smart, Psaki and host Matt Abrahams explore her approach to strategic communication: identifying your audience and using what you know to engage with them and get them to engage with you. Episode Reference Links: Jen Psaki Jen’s Book: Say MoreEp.22 Under Pressure How to Communicate Clearly and Timely During Crisis Website / YouTube Ep.155 Can We Be Candid? How to Communicate Clearly and Directly Website / YouTube Connect: Email Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters: (00:00) - Introduction (02:16) - Principles of Communication (03:17) - Skills for Effective Listening (04:00) - Engagement and Lowering Barriers (04:59) - Tailoring Communication (06:23) - Preparation and Practice for Confidence (08:16) - The Value of Feedback (11:19) - Handling Difficult Questions (13:47) - High-Stakes Negotiation (16:39) - The Final Three Questions (20:57) - Conclusion

    23 min
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Join Matt Abrahams, a lecturer of Strategic Communication at Stanford Graduate School of Business, every Tuesday as he sits down with experts in the field to discuss real-world challenges. How do I send my message clearly when put on the spot? How do I write emails to get my point across? How can I easily convey complex information? How do I manage my reputation? Whether you’re giving a toast or presenting in a meeting, communication is critical to success in business and in life. Think Fast, Talk Smart provides the tools, techniques, and best practices to help you communicate more effectively. Learn more & sign up for our eNewsletter: https://fastersmarter.io

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