Cirrius Talk

Cirrius Solutions
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Cirrius Talk is a practical, no-fluff podcast at the intersection of Salesforce, AI, and business value—built for leaders and consultants who want real outcomes, not buzzwords. Hosted by Greg Banks, Chad Anderson (CEO, Cirrius Solutions), and Tim Harting (COO, Cirrius Solutions), each episode breaks down what’s working in the ecosystem today: strategy, architecture, AI agents, implementation lessons, change management, and the human side of consulting. Expect candid conversations, news you can use, and field-tested playbooks you can apply immediately. Cirrius Talk also features Cirrius Talk: The Military Minute, a recurring series dedicated to empowering military-affiliated professionals—veterans, active service members, and military spouses—to discover and thrive in the Salesforce ecosystem through inspiring success stories, mentor spotlights, and actionable resources tailored to these communities. Subscribe for: Practical AI and Salesforce guidance, customer value stories, career growth insights, and a network that has your back. Questions or partnership inquiries? Email us at cirriustalk@cirriussolutions.com 

  1. [Ep 027] Salesforce UI Optimization Faster Users, Cleaner Data, Better Adoption

    VOR 2 TAGEN

    [Ep 027] Salesforce UI Optimization Faster Users, Cleaner Data, Better Adoption

    Salesforce UI decisions quietly determine whether users adopt your platform—or work around it. In this episode, we unpack why UI is a strategic lever, not a cosmetic choice. What you’ll learn The real difference between Salesforce UI and UX—and why it mattersHow poor UI design creates technical debt and data quality issuesPractical ways to simplify pages, flows, and navigation without breaking trustWho it’s for Salesforce leaders, architects, admins, and delivery teams designing for scale. Guests + credibility Greg Banks is joined by Allie Nelson and Al Huerta, drawing on years of real-world Salesforce delivery experience across complex orgs and long-term implementations. Primary CTA Follow Cirrius Talk: Salesforce at Scale and share this episode with peers responsible for Salesforce strategy. Want More:  Watch: Youtube Listen: Apple Podcasts \ Spotify Recommended Links Allie Nelson on LinkedIn Al Huerta on LinkedIn Greg Banks on LinkedIn  Cirrius Blog Cirrius Solutions Jason Fowler Music For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com

    26 Min.
  2. [Ep 026] Top 3 Agentic AI Frameworks (and How to Choose Without Analysis Paralysis)

    30. JAN.

    [Ep 026] Top 3 Agentic AI Frameworks (and How to Choose Without Analysis Paralysis)

    Agentic AI frameworks are multiplying fast—but most teams only need a clear “when to use what” map to start building. In this episode, we break down the top agentic AI frameworks and how to pick the right one without getting stuck in analysis paralysis. What you’ll learn How LangChain, Pydantic AI, and Anthropic’s Agent SDK differ in structure, community support, and best-fit use casesSimple rules of thumb: when you want RAG + ecosystem, typed/structured outputs, or autonomous delegationThe decision most teams underestimate: why the framework choice is harder to swap than the modelWho it’s for For product leaders, engineers, and teams building custom agent workflows in production. Guests Tim Harting and Gavin Franklin join host Greg Banks to compare their go-to frameworks from real build experience—what works, what’s painful, and what to choose first. CTA Follow the show for more practical breakdowns and upcoming agent architecture artifacts. For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com Recommended Links Link to referenced artifact: Gavin Franklin on LinkedIn Tim Harting on LinkedIn Cirrius Solutions Cirrius Blog Apple Podcasts Spotify Youtube iHeartRadio Greg Banks on LinkedIn Jason Fowler Music

    22 Min.
  3. [Ep 025] The Volunteering “Hack” That Landed a Military Spouse in Salesforce

    29. JAN.

    [Ep 025] The Volunteering “Hack” That Landed a Military Spouse in Salesforce

    From stay-at-home mom to 11x-certified Salesforce consultant—Joanah Gacuya breaks down how military spouse careers can thrive in tech (even if you’re starting from zero). What you’ll learn How Joanah found Salesforce through a Facebook post—and turned curiosity into a real career planWhy volunteering (even small tasks) can give you the “real experience” that unlocks interviewsThe mindset shift that helped her lead discovery: follow the data in, through, and outWho it’s for For military spouses (and supporters) mapping a practical path into a portable career. Guest + credibility Joanah Gacuya — Hiring Our Heroes alum, Revenue Cloud/CPQ consultant at Cirrius, and 11x Salesforce certified. She also mentors new fellows making the same leap she did. Call to action Follow the show and share this episode with a military spouse who needs a fresh career blueprint. Recommended Links Joanah Gacuya on LinkedIn Cirrius Solutions ACP Candorful Hiring our Heroes HOH Military Spouse Network HOH-Amplify events for Military Spouses Hire Heroes USA Merivis Apple Podcasts Spotify Youtube iHeartRadio Cirrius Blog Greg Banks on LinkedIn Jason Fowler Music For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com

    48 Min.
  4. [Ep 024] Salesforce at Scale: Tackling Technical Debt Before It Tackles You

    23. JAN.

    [Ep 024] Salesforce at Scale: Tackling Technical Debt Before It Tackles You

    Technical debt in Salesforce rarely feels urgent—until it is. In the first episode of the Salesforce at Scale series, host Greg Banks is joined by Allie Nelson and Al Huerta (Cirrius Solutions) to break down what technical debt looks like in real orgs, why it piles up, and how it quietly slows performance, blocks new features, and inflates the cost of future change. They share practical examples and discuss the most common blockers preventing companies from doing what MUST be done. They offer concrete starting steps—like analyzing report usage, taking an automation inventory, and using documentation and DevOps tools to regain control. What you’ll learn (key takeaways) Technical debt is anything you build that becomes a drag later—often invisible until it hits limits or breaks change efforts.Common culprits: unused flows/fields/layouts/apps, hard-coded processes tied to specific users, and formula fields that push org limits.The “real” cost shows up during upgrades—new clouds, re-architecture, or leadership initiatives can balloon to 2–3× expected cost when debt must be unwound first.Debt blocks innovation: over-customization can prevent adoption of newly released Salesforce capabilities.Prevention = governance + expectation management: define requirements, triage requests, and design intentionally before building. Call to Action: Start small and measurable: report on report usage; identify low/zero-use assets; then expand into fields and automations. Want More:  Watch: Youtube Listen: Apple Podcasts \ Spotify Recommended Links Allie Nelson on LinkedIn Al Huerta on LinkedIn Greg Banks on LinkedIn  Cirrius Blog Cirrius Solutions Jason Fowler Music For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com

    29 Min.
  5. [Ep 023] MCP Servers Deep Dive: Secure, Reusable Tools for AI Agents

    16. JAN.

    [Ep 023] MCP Servers Deep Dive: Secure, Reusable Tools for AI Agents

    AI agents are powerful—but without the right “tooling layer,” they can be risky, inconsistent, and hard to scale. In this episode, Tim Harting and Gavin Franklin break down what an MCP server is (think: a secure, deterministic API layer for agents), why it exists even when you already have APIs, and how it improves reusability across multiple agents. They also walk through three practical adoption paths—existing MCPs, MCP governance platforms, and DIY MCP servers—plus what leaders should ask vendors in 2026 as MCP becomes a standard integration pathway. Highlights / Takeaways: 🧠 Agents reason; MCPs execute. Keep the “brain” non-deterministic and the “tools” deterministic.🔒 Less scope = more safety. Expose only the minimum set of tools your agents truly need.🔁 Build once, reuse everywhere. One MCP server can power multiple agents across your ecosystem.🧩 Three adoption lanes: pre-built MCPs, governance platforms (ex: integration/ETL-style), or DIY.❓ New vendor question: “Are you MCP-capable—and what’s your roadmap?” Call to Action: Take one system in your stack this week and ask “What’s our MCP plan?” Do we use an existing MCP, a governance platform like what we discussed, or do we need to build one? If you need help, reach out to us at Cirrius. Contact details below Want More:  Watch: Youtube Listen: Apple Podcasts \ Spotify Down the referenced visuals Recommended Links Gavin Franklin on LinkedIn Tim Harting on LinkedIn Greg Banks on LinkedIn  Cirrius Blog Cirrius Solutions Jason Fowler Music For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com

    19 Min.
  6. [Ep022] Andrea Bryant - From Service to Success: ACP Mentorship

    15. JAN.

    [Ep022] Andrea Bryant - From Service to Success: ACP Mentorship

    What if one conversation could turn your military experience into a career-changing opportunity? In this episode, Navy veteran and ACP staff member Andrea Bryant breaks down how American Corporate Partners connects veterans and military spouses with high-level mentors for a full year—at no cost—to help them land meaningful, better-paying roles after service. We unpack eligibility, what actually happens inside a mentorship, and why networking and referrals matter more than blindly applying online. Whether you’re months from separation or years into underemployment, this episode shows you how to stop going it alone and start building a real support system. What you’ll learn What ACP does and why the mentorship is free (corporate partners fund it and supply mentors). Who qualifies: post-9/11 veterans (including a 180-day active duty threshold) and several spouse categories.  Why ACP is not “job placement,” but a structure that improves outcomes through strategy and preparation.  How the human matching process works and why buy-in on both sides matters.  What mentorship looks like in practice: 1 hour/month minimum for a full year, agenda-driven by the protégé.  The non-obvious transition skills: networking without the cringe, interview readiness, salary negotiation, performance reviews, and long-term planning. Call to Action:  If you’re a veteran or military spouse navigating transition: don’t do it alone. Apply for mentorship, start building connections, and take one concrete step this week toward the career you want.  If you're NOT a veteran or military spouse but are moved by this discussion, apply to be a mentor. There is wonderful support FOR the mentors to help you maximize the value you can bring to the table! Recommended Links Andrea Bryant on LinkedIn Cirrius Solutions American Corporate Partners ACP - Become a Mentor ACP - Veteran protege application ACP - Military Spouse protege application Apple Podcasts Spotify Youtube iHeartRadio Castbox Goodpods Cirrius Blog Greg Banks on LinkedIn Jason Fowler Music For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com

    43 Min.
  7. [Ep 021] Context Engineering: The Secret Sauce Behind Great AI Agents

    9. JAN.

    [Ep 021] Context Engineering: The Secret Sauce Behind Great AI Agents

    AI agents don’t fail because they’re “not smart enough”—they fail because they’re missing the right context. In this episode of Cirrius Talk, Greg Banks sits down with Tim and Gavin to break down context engineering: the practical evolution beyond prompt engineering that’s shaping modern agent performance. You’ll learn the five core context sources agents draw from (prompts, system instructions, memory, RAG, and external tools) and why smaller, curated context windows often produce the most accurate results. If you’re building agents in the Salesforce ecosystem—or anywhere—this is your blueprint for making them faster, safer, and more reliable.  Highlights / Takeaways 🧠 Context > prompts: prompt engineering evolved—now it’s about managing what the agent knows🧱 5 context types to design for: prompts, system instructions, memory, RAG, and external tools🎯 Less is more: bloated context increases hallucinations and misfires—curate ruthlessly🗂️ RAG is your process-at-scale: SOPs, checklists, and guidelines become agent-ready knowledge🛠️ Tools unlock real work: CRMs, ERPs, weather APIs, and databases turn chat into outcomesRecommended Links Episode Artifact Gavin Franklin on LinkedIn Tim Harting on LinkedIn Greg Banks on LinkedIn Cirrius Solutions Cirrius Blog Mental Model Diagram Jason Fowler Music Send questions to cirriustalk@cirriussolutions.com

    22 Min.
  8. [EP020] Emily Skelton - From Marine Spouse to Salesforce Pro

    29.12.2025

    [EP020] Emily Skelton - From Marine Spouse to Salesforce Pro

    When a Nebraska math teacher meets a Marine on leave at a small-town charity dinner, her life takes a sharp turn into deployments, cross-country moves, and the invisible load of being a military spouse. In this episode, Marine spouse and Salesforce consultant Emily Skelton shares how she went from “passenger” in her own life to building a remote tech career through Family Readiness, Merivis, and Hiring Our Heroes. She breaks down the reality of loneliness, resilience, and parenting through deployments—and how she reinvented herself as a 7x-certified Salesforce professional working in CPQ and Data Cloud. Whether you’re a veteran, a spouse, or just standing on the edge of a big transition, Emily’s story gives you both the inspiration and the playbook for what to do next. Takeaways How a charity dinner at an Elks Lodge turned into a lifelong military adventure and marriageThe honest truth about being “okay being alone” while still saying yes to the adventure of military lifeWhy Family Readiness Centers can be the hidden gateway to career resources you didn’t know existedHow Emily used Merivis and Hiring Our Heroes to break into the Salesforce ecosystem without a tech degreeTurning a teaching background and math brain into real value as a Salesforce consultant in CPQ and Data CloudWhat it’s like to go from “brand-new fellow” to “go-to Data Cloud person” in just a few monthsThe mindset shift from “I just need a job” to “I want to bring value everywhere I go”Practical ideas for maintaining work–life balance, mental health, and movement in a fully remote tech jobWhat Emily would tell her younger selfConcrete advice for military spouses: “Don’t wait until you’re desperate—go introduce yourself at Family Readiness now.”Recommended Links Emily Skelton on LinkedIn Cirrius Solutions ACP Candorful Hiring our Heroes HOH Military Spouse Network HOH-Amplify events for Military Spouses Hire Heroes USA Merivis Apple Podcasts Spotify Youtube iHeartRadio Castbox Goodpods Cirrius Blog Greg Banks on LinkedIn Jason Fowler Music For questions or feedback, please contact us at CirriusTalk@CirriusSolutions.com

    55 Min.
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Info

Cirrius Talk is a practical, no-fluff podcast at the intersection of Salesforce, AI, and business value—built for leaders and consultants who want real outcomes, not buzzwords. Hosted by Greg Banks, Chad Anderson (CEO, Cirrius Solutions), and Tim Harting (COO, Cirrius Solutions), each episode breaks down what’s working in the ecosystem today: strategy, architecture, AI agents, implementation lessons, change management, and the human side of consulting. Expect candid conversations, news you can use, and field-tested playbooks you can apply immediately. Cirrius Talk also features Cirrius Talk: The Military Minute, a recurring series dedicated to empowering military-affiliated professionals—veterans, active service members, and military spouses—to discover and thrive in the Salesforce ecosystem through inspiring success stories, mentor spotlights, and actionable resources tailored to these communities. Subscribe for: Practical AI and Salesforce guidance, customer value stories, career growth insights, and a network that has your back. Questions or partnership inquiries? Email us at cirriustalk@cirriussolutions.com 

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  • Erstellt von
    Cirrius Solutions
  • Jahre aktiv
    2025 - 2026
  • Folgen
    27
  • Bewertung
    Unbedenklich
  • Copyright
    © 2026 Cirrius Talk
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    Cirrius Talk