Unstructured Unlocked by Indico Data

Indico Data
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Discover how insurers are entering the decision era, utilizing artificial intelligence to refine their decision-making processes, boost underwriting profitability, and achieve premium growth.

  1. The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain

    27 AUG

    The Decision Economy and the Power of Better Data with Peter Mansfield, Partner at Reynolds Porter Chamberlain

    The insurance industry is evolving into what experts now call the “decision economy.” Every success hinges on the quality of decisions made—from underwriting risks to processing claims. During a recent episode of Insurance Covered, Tom Wilde, CEO of Indico Data, spoke about how better data is revolutionizing these decisions, helping insurers adapt and thrive.  Peter Mansfield, a partner at the law firm RPC, recently sat down with Tom Wilde, CEO of Indico Data, on the Insurance Covered podcast to explore the critical role of better data in this new economy. Here are the key insights from their conversation and how better data is shaping the future of insurance.

    32 min
  2. From Data Chaos to Clarity with Louis DiModugno at Verisk on AI Governance and the Future of Insurance

    14 AUG

    From Data Chaos to Clarity with Louis DiModugno at Verisk on AI Governance and the Future of Insurance

    In this Unstructured Unlocked episode, hosts Michelle Gouveia and Tom Wilde welcome back Louis DiModugno, now Global Chief Data Officer at Verisk, to discuss his shift from working within insurance carriers to serving them as a partner and vendor. Louis explains that his role focuses on helping carriers aggregate, normalize, and integrate data, enabling insights across the entire insurance value chain. He highlights challenges in data capture accuracy, the importance of standardization through partnerships with policy admin systems, and Verisk’s proactive governance using data observability to monitor quality, flow, and usage. Louis notes that as AI and generative AI gain traction, high-quality input data is more critical than ever, with Verisk implementing safeguards like retrieval-augmented generation to ensure accuracy. He also addresses evolving regulations, especially around AI use in insurance, and sees opportunities for AI to enhance compliance, detect fraud, and simplify insurance products so consumers better understand their coverage. His vision for the next five years is a more transparent, accessible, and consumer-friendly insurance experience.

    32 min
  3. How to Build Enterprise-Scale Generative AI in Insurance with Vinod Srinivasan

    31 JUL

    How to Build Enterprise-Scale Generative AI in Insurance with Vinod Srinivasan

    In this episode of Unstructured Unlocked, Vinod Srinivasan unpacks what it takes for insurers to move beyond generative AI pilots and achieve enterprise-scale impact. He explores what he calls “a race to the starting posts,” outlining the foundational steps — from architecture and governance to cross-functional alignment — that separate real adopters from those still experimenting. Vinod also addresses how smaller firms are challenging the traditional advantages of scale, the growing need for explainability and regulatory readiness, and what true differentiation looks like in a crowded GenAI landscape.

    39 min
  4. From Automation to Agency: Indico Data Unveils the Future of Insurance with Agentic AI

    18 JUL

    From Automation to Agency: Indico Data Unveils the Future of Insurance with Agentic AI

    The insurance industry is entering a new era—one defined not by marginal gains, but by structural transformation. Join Indico Data and industry leaders for an inside look at the launch of the industry’s first Agentic Decisioning Platform: a purpose-built AI ecosystem designed to power faster, more accurate, and fully auditable decisions across underwriting and claims. In this podcast, you’ll hear from Indico Data CEO and VP of Engineering on how we are enabling forward-thinking carriers to move beyond one-off automation to operational AI—deploying intelligent agents that triage, summarize, validate, and enrich high-volume submissions and claims with speed and precision.

    35 min
  5. Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent

    30 JUN

    Spreadsheets to APIs: Modernizing Underwriting for the Digital Age with Doug Loots, Global Chief Revenue Officer - Insurance, Coherent

    In this episode of Unstructured Unlocked, Doug Loots, Global Chief Revenue Officer – Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his perspective on why underwriting decision-making remains stuck and how carriers can move toward API-driven solutions that scale. From cultural inertia to technical hurdles, we unpack what it takes to transform underwriting for the digital age.

    29 min
  6. Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia

    17 JUN

    Reframing AI ROI and the Decision Era in Insurance with Tom Wilde and Michelle Gouveia

    In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more contextual decisions. A few standout points:✅ Carriers are shifting from optimizing isolated processes to thinking end to end about underwriting and claims workflows✅ New ROI metrics are emerging. It’s no longer just about accuracy, but about measurable business outcomes across the entire decision supply chain✅ Claims teams are leading AI adoption, while underwriting is facing institutional challenges like aging workforces and unstructured institutional knowledge✅ The playing field is leveling. Thanks to modular AI and low code no code solutions, it’s no longer just Tier 1 carriers driving innovation The message is clear. You need to get to the starting line now or risk falling behind in the race to AI-driven decisioning.

    33 min
  7. Reimagining the Future of Commercial Insurance with Thierry Daucourt, Former Head of P&C Commercial Lines

    22 MAY

    Reimagining the Future of Commercial Insurance with Thierry Daucourt, Former Head of P&C Commercial Lines

    In episode 25 of Unstructured Unlocked, hosts Tom Wilde and Michelle Gouveia sit down with Thierry Daucourt, seasoned insurance leader and digital transformation strategist, to explore the evolving intersection of AI and commercial insurance. With decades of experience across nearly every function in the industry, Thierry shares his perspective on why commercial lines have historically been slow to transform, the real-world challenges of integrating AI into legacy systems, and the crucial human element that must remain at the center of this shift. From managing change fatigue and rethinking leadership strategies to exploring the generational divide in AI adoption, this conversation offers a candid look at the future of insurance—and what it means to lead through transformation.

    33 min
  8. How to Leverage AI and Third-Party Data in Catastrophe Modeling with Matthew Grant of InsTech

    7 MAY

    How to Leverage AI and Third-Party Data in Catastrophe Modeling with Matthew Grant of InsTech

    In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year career in catastrophe modeling and offers a behind-the-scenes look at how insurers are leveraging satellite imagery, LIDAR, and generative AI to modernize legacy systems, streamline underwriting, and build competitive advantages. From the evolving role of reinsurers to the challenges of regulatory approval, this episode is a must-listen for anyone navigating the intersection of insurance and innovation.

    28 min
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Discover how insurers are entering the decision era, utilizing artificial intelligence to refine their decision-making processes, boost underwriting profitability, and achieve premium growth.

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