Attorney Biz Dev

ABD Podcast
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Whether you work in a in a big firm, in a small partnership, or as an independent lawyer, we discuss the topics that will help you to become more successful in business development and gain more independence for your legal career.  We recognize that you're short on time, all our episodes aim for a 20 minutes limit. So this podcast is designed to be listened to when you're commuting to and from work or going for a walk or doing almost anything except work. This podcast is hosted by: Bill Burns, Business Development Executive at Porter Wright Morris & Arthur LLP Tobi Steinemann, Founder and Strategic Legal Marketing Consultant at HeadStarterz

  1. vor 1 Tag

    Kendra Brodin: Emotional Intelligence and Well-being for Attorneys

    You're smart, you do excellent work, and you deliver for your clients. So why should emotional intelligence matter to your practice? Because, as it turns out, it shapes almost everything else: how you win clients, how you lead, and how well your brain actually works on a Tuesday afternoon. Bill and Tobi talk with Kendra Brodin, founder and CEO of Esquire Well, a lawyer and former law firm C-suite executive who left her role to focus entirely on attorney well-being. Kendra explains why emotional intelligence and well-being are two sides of the same coin, and why clients, not HR departments, are the ones pushing this topic up the agenda. You'll hear: The four quadrants of emotional intelligence (self-awareness, self-regulation, empathy, relationship management) and how each shows up in client work Why business development is, at its core, applied emotional intelligence How major clients like U.S. Bank have started issuing well-being guidelines to their outside counsel, and why "I'd rather have your 3 p.m. work than your 3 a.m. work" is a client argument, not a wellness slogan The research showing that a lawyer who hasn't slept performs at the level of someone who is legally intoxicated How to respond to the "I billed 2,000 hours and turned out fine" partner, without picking a fight A practical way out for associates who freeze at the thought of asking for business: drop the sale, build the relationship This episode is especially relevant for: High performers who are delivering but no longer enjoying it Associates who avoid business development because it feels intimidating Firm leaders wondering whether investing in well-being pays off Your competence isn't just what you know. It's also whether you're in a state to use it.

  2. 29. Sept.

    Therese Frank: Personal Branding, Authenticity, and Handling Online Backlash

    She started with zero clients, zero money, and zero strategy. Eight years later, she's one of the most followed attorneys in Vienna, with an audience most law firm marketing budgets could never buy. Bill Burns and Tobi Steinemann welcome their very first guest to the show: Therese Frank, an insurance litigator, yoga studio owner, speaker, and feminist from Vienna, Austria. After ten years at a major Austrian law firm ended without a partnership offer, Therese built her own practice from nothing, and turned to social media because it was the one form of marketing she could actually afford.  You'll hear: Why Therese started posting with zero strategy, and why that's still true today, eight years and thousands of followers later The four content pillars she built her entire personal brand around, and why mixing them made her more credible, not less Her honest take on measuring ROI from social media, and why "I wouldn't be where I am without it" is sometimes the only answer that matters How she handles real online backlash, including the vicious pile-on that followed her own wedding photo Why being an attorney shields her from some of the worst of it, and exactly where that shield stops What she tells young attorneys, especially women, who say they don't have time for business development This episode is especially relevant for: Attorneys who are looking for ways to start or improve their personal brand Professionals weighing the real tradeoffs of visibility Anyone who has used "no time" as a reason to stay off social media If you're waiting for the perfect strategy before you post anything, Therese has one piece of advice: stop waiting.

  3. 28. Juli

    Succession Planning in Law Firms

    Every partner retires eventually. Every lateral hire leaves a firm behind. So why do so few law firms have a real plan for what happens to the client relationship when they do? In this episode, Bill and Tobi tackle succession planning, a topic most firms treat as an afterthought until it becomes urgent. They dig into why the incentives are often stacked against a smooth handoff, what a good transition actually looks like in practice, and why this is as much a culture question as a financial one. You'll hear: Why "the client belongs to the firm" often isn't true once only one attorney holds the relationship, and why firm size changes the odds of retention The compensation trap: why year-by-year billing credit discourages attorneys from investing in a multi-year handoff A concrete incentive structure for retiring partners, split billing and a shared reward tied to client retention over a three-year transition Why clients themselves are often the biggest obstacle to a proper handoff, and how to reframe that conversation as an investment in the relationship The step-by-step path from team member to trusted advisor: attending client meetings, earning a speaking role, visiting the client's office, and becoming the person the client calls directly A real story about a fifteen-year client relationship that survived a textbook transition between two advisors This episode is especially relevant for: Senior partners starting to think about their own exit Younger attorneys wondering why they aren't getting deeper client access Firm leaders designing compensation and mentorship structures If your firm doesn't have an answer for what happens when a key partner walks out the door, whether by choice or by clock, this is the place to start.

  4. 14. Juli

    Digital Legal Marketing

    Digital marketing still feels like foreign territory to a lot of attorneys, something separate from "real" legal marketing, something they're reluctant to fully invest in. It isn't. It's the same game it's always been, just played on a different field. In this episode, Bill and Tobi break down what digital legal marketing actually is, and why the fundamentals haven't changed nearly as much as attorneys think. You'll hear: Why legal marketing has always come down to four things: content, people marketing, networking, and referrals, and why digital is just a new format for the same game Why neglecting your website bio might be your biggest mistake How one article, published eight years earlier, landed a partner a brand-new client, and why online content works completely differently than a printed brochure ever could The real equation behind client trust: why expertise without visibility, or visibility without expertise, both fall flat Three principles for cutting through a crowded LinkedIn feed This episode is especially relevant for: Young associates trying to build a digital footprint from scratch Partners whose bio hasn't been touched in years Anyone deciding where limited marketing time and budget should actually go Your digital footprint is working for you around the clock, whether you're in a client meeting or on the beach. The question is whether it's saying the right thing.

  5. 30. Juni

    Attorney Marketing to Existing Clients

    Acquiring a new client can cost upwards of $25,000 and take one to two years of work, with conversion rates as low as 2–10%. Meanwhile, increasing client retention by just 5% can boost profits by more than 25%.   So why do most law firms still treat existing clients with nothing more than a holiday card and an annual barbecue? In this episode, Tobi and Bill dig into the traps firms fall into once a client is "won". And they discuss what it actually takes to keep them, and grow with them, over the long haul. You'll hear: Why a happy client and a loyal client are not the same thing and why firms quietly lose business by assuming they are The simple post-project debrief most firms skip, and why it builds trust instead of just closing a file Why "appreciate, want, and enjoy" are three words worth saying out loud to a client more often The risk of single-contact relationships, and what happens to the client when that one person leaves the firm Why responsiveness, not strategy, is the single biggest complaint clients have about their lawyers How a CRM only works if someone treats it the way painters treat the Golden Gate Bridge This episode is especially relevant for: Partners who assume good legal work is enough to keep a client coming back Anyone managing a firm's CRM or business development process Lawyers who haven't picked up the phone to a long-standing client in longer than they'd like to admit Bill and Tobi end with a challenge: pick one client you haven't spoken to in a while, prepare two thoughtful questions, and schedule a 20-minute call with no agenda. No pitch, no project, just attention. It might be the cheapest, easiest piece of business development you do all year.

  6. 16. Juni

    Bill's BD Framework (Part 3): The Final Pieces

    You've done the work. The matter is closed. Now what? Many attorneys move straight on to the next brief. In doing so, they walk away from some of the most valuable business development opportunities they'll ever have. In this third and final episode on Bill's seven-step BD framework, Bill and Tobi complete the circle: from client debriefing and experience enhancement all the way back to step one. You'll walk away with: Why a thorough post-matter debrief is one of the highest-leverage BD moves an attorney can make. Concrete ways to add value beyond legal advice: forms, introductions, industry foresight, and training that cement long-term client relationships. Why the seven-step model is a circle, not a line.  How to handle the gatekeeper problem: the person inside a client organization blocking your access to the real decision-maker. Why attorneys who undervalue themselves are doing their clients no favors. And why being well-compensated signals confidence, not greed A straight-talking take on when to cut your losses on a prospect that simply won't open the door. This episode is especially relevant for: attorneys leading client relationships at any stage of their career; BD and marketing professionals in law firms; partners thinking about compensation structure and its effect on client retention. The framework won't win every pitch. But it will give you a mindset and a set of tools that shift the odds — and calm the frantic feeling that BD is somehow out of your control.

  7. 2. Juni

    Bill's BD Framework (Part 2/3): Disagreeing with Clients and more!

    Your client is convinced they know exactly what they need. But what if they're wrong? In this episode, Bill Burns and Tobi Steinemann tackle the second part of Bill's framework of the seven essential steps in attorney business development. It takes them to what may be the most important and most overlooked question: not just what clients want, but whether that assessment holds up under scrutiny. The answer separates advisors from order-takers. You'll walk away with: Why understanding client needs is really two questions and why the second one is the harder one A real-world example of a prospect chasing a solution that didn't exist and what happened when an attorney pushed back Why attorneys need to follow business news closely (especially litigators, who often don't) The "Zurich to Paris" principle: why meeting clients where they are determines whether your marketing actually lands Why lunch and learns consistently outperform speeches to large audiences for building real client relationships The value box: how to think about price vs. value and why being the cheapest is never the right differentiator This episode is especially relevant for attorneys who feel they spend more time pitching than listening, and for anyone who has ever lost a piece of work and wasn't sure why. If you want clients who trust your judgment, not just your fee quote, this one's for you.

  8. 19. Mai

    Bill's BD Framework (Part 1/3): Who Is Your Client?

    Most attorneys rush to the pitch. They spot a company, picture themselves doing the work, schedule a lunch, and walk in ready to sell. Then they wonder why nothing comes of it. In this episode, Bill and Tobi kick off a three-part series on Bill's framework for business development: the seven essential questions every attorney should be able to answer before chasing a client and when maintaining an ongoing a client relationship. Part 1 zooms in on Question One: "Who is your client?". Sounds obvious, until you actually try to answer it. You'll hear: The full list of the seven essential BD questions Why business development is a circular process, not a linear one and what attorneys miss when they treat it as a checklist "Window gazing" business development A cautionary dentist story that nails what not to do in the first 60 seconds of a client relationship How to map a prospect at three levels: the rational, the organizational, and the personal etc. This episode is especially relevant for: Attorneys who feel paralyzed by too many BD ideas and no system to sort them Senior associates and new partners building their book of business Marketing and BD professionals coaching lawyers through specific pursuits If you've ever walked out of a "great" prospect lunch wondering why nothing came of it, this one is for you.

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Whether you work in a in a big firm, in a small partnership, or as an independent lawyer, we discuss the topics that will help you to become more successful in business development and gain more independence for your legal career.  We recognize that you're short on time, all our episodes aim for a 20 minutes limit. So this podcast is designed to be listened to when you're commuting to and from work or going for a walk or doing almost anything except work. This podcast is hosted by: Bill Burns, Business Development Executive at Porter Wright Morris & Arthur LLP Tobi Steinemann, Founder and Strategic Legal Marketing Consultant at HeadStarterz

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  • Erstellt von
    ABD Podcast
  • Jahre aktiv
    2025 - 2026
  • Folgen
    17
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