The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

  1. vor 2 Tagen

    RTI Alissa

    The conversation covers the process of managing used cooking oil in restaurants, the innovative solutions provided by Restaurant Technologies Incorporated (RTI), and the environmental impact of their services. The incoming CEO, Alyssa Partee, discusses the company's closed-loop cooking oil network, its impact on green diesel production, and the importance of proper oil disposal. She also highlights the company's consultative approach to partnerships and the benefits of their automated oil management system. Takeaways Closed-loop cooking oil networkImpact on green diesel productionConsultative approach to partnershipsBenefits of automated oil management system Chapters 00:00 Introduction to RTI and Cooking Oil Management03:03 Alyssa Partee's Background and Role at RTI07:27 RTI's Innovative Solutions and Partnerships16:02 Total Oil Management and Just-in-Time Delivery26:19 Environmental Impact and Brand Partnerships29:44 Engagement and Conclusion

  2. 3. Aug.

    The Surprising Menu Item That Made Farmer Boys Famous

    The conversation covers the introduction of Farmer Boys, the concept of the brand, John's culinary journey, expansion and franchising, the franchisee vetting process, and favorite Farmer Boys menu items. The brand's diverse menu and commitment to quality ingredients are highlighted throughout the discussion. Takeaways Diverse MenuQuality Ingredients Chapters 00:00 Introduction to Farmer Boys05:16 The Farmer Boys Concept09:25 John's Culinary Journey22:46 Expansion and Franchising29:53 Franchisee Vetting Process35:29 Favorite Farmer Boys Menu Items

  3. 30. Juli

    Inventory AI

    The conversation explores the use of AI in forecasting food costs and demand in the restaurant industry. It emphasizes the importance of leveraging data and machine learning models to optimize purchasing, reduce waste, and improve overall restaurant performance. Takeaways AI can help forecast food costs and demandLeveraging data and machine learning models can optimize purchasing and reduce waste Chapters 00:00 AI in Forecasting Food Costs01:25 Building a Smart Prep List03:23 Demand Forecasting and Purchasing Behavior05:50 Factors Influencing Purchasing Behavior07:16 Tracking Waste and Behavior Changes08:16 Training and Enhancing AI Systems

  4. 27. Juli

    The $30,000 Refund Nobody Caught

    The conversation covers a wide range of topics related to the implementation of IoT and AI in the restaurant industry. It explores the impact of security camera audits, the introduction of IoT technology, the automation of mundane tasks, the challenges and solutions in IoT implementation, the paradigm shift in data management, the reliability and security of IoT data, and the future of IoT and AI in restaurants. The discussion also delves into the impact of IoT on network traffic, actionable insights and AI augmentation, preventative maintenance, and incremental adoption of IoT solutions. The conversation emphasizes the importance of vision intelligence and AI in restaurants, as well as the engagement with MachineQ for IoT solutions. Takeaways IoT and AI play a crucial role in automating mundane tasks and improving operational efficiency in the restaurant industry.The adoption of IoT solutions can lead to significant cost savings, improved food safety, and enhanced customer satisfaction.Vision intelligence and AI augmentation are key components in the future of IoT implementation in restaurants. Chapters 00:00 The Impact of Security Camera Audit01:25 Introduction to Tom Woodbury and Restaurant Technologies02:19 Restaurant Technology and Operational Efficiency03:30 Automating Mundane Tasks with IoT04:52 Automating Tasks for Operational Efficiency05:28 Adoption of IoT in Restaurants06:24 ROI and Benefits of IoT in Restaurants08:29 Challenges and Solutions in IoT Implementation09:49 Paradigm Shift in Data Management10:47 Reliability and Security of IoT Data12:42 Food Safety and Preventative Maintenance13:56 Behavioral Insights and Spoilage Prevention15:47 IoT Management in Front of House16:45 Automating Tasks for Operational Efficiency17:42 Micro Improvements and Cost Savings18:17 Evolution of IoT and AI in Restaurants19:41 Impact of IoT on Network Traffic20:48 Security and Reliability of IoT Networks22:40 Actionable Insights and AI Augmentation23:37 Engagement with MachineQ24:04 Future of IoT and AI in Restaurants25:23 Vision Intelligence and AI in Restaurants26:47 Preventative Maintenance and AI Augmentation28:20 Engagement with MachineQ29:14 AI Augmentation and Preventative Maintenance30:12 Incremental Adoption of IoT Solutions31:12 Engagement with MachineQ32:26 Future of IoT and AI in Restaurants33:15 Engagement with MachineQ34:18 Future of IoT and AI in Restaurants35:22 Vision Intelligence and AI in Restaurants36:46 Impact of Vision Intelligence in Restaurants37:43 Engagement with MachineQ38:19 Incremental Adoption of IoT Solutions

  5. 20. Juli

    The Future of Sports Streaming for Bars and Restaurants

    00:00 Introduction and episode overview 00:30 Jeremy introduces the sponsor and guest 00:57 Bryan shares his background and entry into media 02:04 What is EverPass and its mission 03:54 The importance of live sports in customer experience 05:47 Content aggregation and legal considerations 08:10 Technology behind EverPass and content control 12:00 NFL Sunday Ticket and exclusive rights 14:57 Misconceptions about streaming sports legally 20:05 Getting started with EverPass and deployment timeline 25:02 Driving customer engagement with digital assets 30:03 How to contact EverPass and next steps

  6. 13. Juli

    How One Founder Solved Restaurant Staffing Chaos

    00:00 Introduction and Jeremy's opening remarks 00:26 Guest introduction: Jake and his background 01:18 The chaos of restaurant scheduling and initial solutions 02:15 The inspiration behind Shiftwerx and its core features 04:09 Gathering staff preferences and creating schedules 05:37 In-app currency and shift trading market 07:33 Understanding restaurant needs and data integration 09:18 Handling staff availability and schedule changes 11:10 Staff morale, control, and fairness in scheduling 13:02 Tools for schedule creation and automation 17:21 Market features: shift swaps, incentives, and safety 19:45 Use of AI and avoiding hallucinations in scheduling 23:45 Deterministic algorithms and fairness in AI scheduling 26:44 Marketplace philosophy and shift trading benefits 33:21 Market incentives and employee engagement 37:57 How to get started with Shiftwerx 40:44 Target audience and scalability of the platform 43:09 Closing remarks and future outlook

  7. 6. Juli

    How Machine Learning Personalizes Guest Experience

    00:00 Introduction to Ryan Volberg and His Journey 02:48 The Evolution of Restaurant Technology 05:49 The Concept of Daily Pay for Hospitality Workers 08:25 Introducing Guestology: A New Approach to Guest Engagement 11:05 Understanding Guest Loyalty and Retention 14:06 The Mechanics of Guest Recognition and Personalization 21:18 Crafting Personalized Guest Experiences 23:07 The Power of Machine Learning in Hospitality 24:24 Understanding the SAPS Model for Guest Loyalty 26:58 The Cost of Loyalty: Status vs. Discounts 29:42 Attribution and Proving Value in Guest Engagement 30:18 Engaging Occasional Guests: Strategies for Retention 36:43 Building Lasting Relationships with Guests

  8. 29. Juni

    How Berry AI Uses Computer Vision to Boost Restaurant Efficiency

    Chapters 00:00 Introduction to Berry AI and Eric Lam 02:41 Understanding AI in QSR: The Role of Berry AI 04:20 The Importance of Speed of Service in Drive-Throughs 07:15 Traditional Methods vs. Computer Vision in QSR 13:40 Operational Decisions: When to Pull Cars Forward 16:37 Making Data Actionable for Restaurant Operations 20:59 Addressing Privacy Concerns with Computer Vision 21:35 Recent Success: Berry AI's Major Win 22:20 Future Directions for Berry AI and Computer Vision

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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

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