Innovate and Elevate - a TMO podcast

Permitting Progress with Development Services

The newest episode of the Innovate & Elevate Podcast is out now! 

Join Deputy Chief Transformation Officer Rachel Laguna and Mandi Spina, Director of Development Services, as they discuss how Prince William County is transforming the permitting process.

Hear how Development Services, in partnership with the Transformation Management Office, tackled challenges like complex regulations, communication between divisions and time-consuming processes. Through process mapping, collaboration with industry and staff-driven innovation, the department is creating more efficient, transparent and resident-focused services.

Learn how new tools like interactive process maps and posted review timeframes will bring greater clarity, consistency, and accountability to the permitting process — and how positivity and teamwork are driving this transformation.


Listen to the episode now.