Risk Management: Brick by Brick

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Welcome to Risk Management: Brick by Brick! Join Jason Reichl on his journey to discover the crucial role technology plays in risk management in the construction sector. Accompanied by industry-leading risk managers, this podcast will deep-dive into the people who are helping to build and maintain the physical world around us.

vor 5 Tagen

Greatest Hits 2026: Masterclass in Risk, Tech, and Human Behavior

In this special "Greatest Hits" compilation episode of Risk Management: Brick by Brick, host Jason Reichl brings together the most impactful insights from the top five industry leaders of 2026. This episode serves as an essential masterclass for anyone navigating the intersection of risk, insurance, technology, and human behavior. We hear from Eliron Ekstein on why real-world experience beats academia and how the collaborative nature of the insurance ecosystem contrasts with big tech. Annie Quaile shares her foundational approach to understanding risk through raw human observation. Rochelle Clarke pulls back the curtain on small-to-medium business (SMB) vulnerabilities, using real-world breach examples to show why static questionnaires fail and why proactive business continuity planning is non-negotiable. Jack Ramsey challenges traditional insurance carrier models by breaking down the efficiency of a 100% digital sales and service engine. Finally, Louis Alfieri explores the rapidly shifting technology curve, advising professionals on how to balance AI fluency with irreplaceable analog skills. Podcast Host: Jason Reichl Executive Producer: Don Halliwell

9 Min.
10. Juni

Why Your COIs Are "Useless" | Advanced Construction Risk Management featuring Robert Hudson Jr.

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Robert Hudson Jr., Vice President of EHS at Baker Roofing Company. Robert has spent nearly two decades leading safety and risk efforts for one of the nation's largest commercial roofing contractors, an organization navigating operational pressures since 1915. Robert shares his transparent approach to balancing safety, craftsmanship, and productivity. The conversation dives deep into the realities of human nature—why people naturally hide mistakes and how leadership must respond with reward and integrity rather than rigid disciplinary action to foster true corporate transparency. From uncovering hidden exposures by auditing full-length insurance policies rather than standard Certificates of Insurance (COIs), to transitioning into a 100% employee-owned (ESOP) company where everyone has skin in the game, Robert unpacks what it takes to build a proactive risk culture. He also details how a newly launched "Risk Mitigation" internal course successfully shifted safety from a basic compliance checklist to a proactive, front-line mindset that prevents catastrophes before they occur. Podcast Host: Jason Reichl Executive Producer: Don Halliwell

27 Min.
27. Mai

The Power of Yes: Transforming Risk into Hospitality with Christine Trippi

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Christine Trippi, an international keynote speaker, TEDx speaker, and best-selling author of Yes is the Answer. Christine shares her unique philosophy on leading with "yes," even within risk-heavy industries where choosing "no" traditionally feels much safer. The conversation explores the critical intersection of human biology and team enablement, revealing why difficult customer rejections are driven by instinctual fight-or-flight mechanisms rather than simple laziness. From navigating amusement park height restrictions safely to creative luggage cart solutions at major water resorts, Christine breaks down her signature 4-step framework and explains why setting clear operational "waterlines" allows frontline staff to deliver legendary service under pressure. To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io. Podcast Host: Jason Reichl Executive Producer: Don Halliwell

23 Min.
13. Mai

Designing for Human Behavior and Managing Live Event Risk Without Killing the Magic with Annie Quaile

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Annie Quaile, an Emmy-nominated entertainment producer and event manager with over two decades of experience designing global attractions and festivals. Annie shares her unique philosophy on "Designing Safe Magic," rooted in her background as both a high-level creative producer and a trained emergency responder. The conversation explores the critical intersection of human psychology and operational safety, revealing why the key to mitigating risk isn't just technology, but understanding the predictable movement patterns of humans in both calm and critical situations. From identified venue risks in Atlanta to extreme weather protocols in Florida water parks, Annie explains why "widening the aperture" and empowering front-line volunteers is the only way to protect the creative intent without compromising safety.

20 Min.
29. Apr.

Universal Creative Legend: Is AI a Real Risk to the Physical World?

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Louis Alfieri, Principal and Creative Director of Raven Sun Creative and a veteran of Universal Creative. Louis challenges the industry to move past its current reliance on "status quo" innovation, reframing AI from a threat to a powerful iterative tool for high-fidelity storytelling. We explore the "Dialogue Phase" of artificial intelligence—the vast untapped potential of ultra-personalized experiences—and discuss the operational risks posed by shareholder pressure on radical R&D. From the construction of global landmarks to the front lines of digital transformation, Louis explains how mastering both analog craftsmanship and cutting-edge tech is the only way to de-risk the future of design. To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io. Podcast Host: Jason Reichl Executive Producer: Don Halliwell

17 Min.
15. Apr.

Employee Training and Workplace Culture Risk with Adrea Gibbs

In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Adrea Gibbs, Head of Content at Study Academy USA and a veteran of global operations at brands like Disney. Adrea challenges the traditional corporate view of training, reframing it from a line-item expense to a critical tool for risk awareness and brand survival. We explore the "Clown Bias"—the dangerous assumption that if you speak, your team is listening—and dive into the "Petri Dish" theory of workplace culture. From the construction of amusement parks to the front lines of guest interaction, Adrea explains how intentional, multilevel training reduces operational risk and protects your bottom line. To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io. Podcast Host: Jason Reichl Executive Producer: Don Halliwell

26 Min.
1. Apr.

Building Resilience: SMB Continuity and Vendor Risk with Rochelle Clarke

Small businesses are the backbone of the economy, but they are also often the "weakest link" in a global supply chain. In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with Rochelle Clarke, Founder of Continuity Strength, to discuss the vital importance of business continuity for small and mid-sized businesses (SMBs). Rochelle shares her transition from a high-level strategy consultant at a global FMCG company to launching a tech-driven solution that productizes resilience. After experiencing a personal crisis in a family business where "no one knew where anything was," Rochelle realized that SMBs needed a simple, consistent way to manage risk. We dive into the "monitoring gap" in procurement, the reality of how attackers use small vendors as gateways to major corporations—citing the 2013 Target breach—and how AI is finally allowing small teams to oversee thousands of vendors with confidence. To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

21 Min.
18. März

Building the High Net Worth Connection: Mastering the Private Client Relationship with TJ Reardon & Sarah Scott

We're diving deep into the world of private risk! In this episode of Risk Management: Brick by Brick, host Jason Reichl sits down with TJ Reardon and Sarah Scott from HUB International to pull back the curtain on the world of Private Client services. With decades of combined experience, Sarah and TJ discuss why managing the "personal balance sheet" of high-net-worth individuals requires much more than a standard transactional approach. They dive into the "waterline framework" for risk, the importance of verbal connection in a digital age, and how AI is actually clearing the way for deeper human relationships. Discover why the biggest indicator of success isn't just a signed contract, but becoming a trusted voice at the client's dinner table. Whether you are a commercial broker looking to understand B2C trends or a young professional building your network, this conversation offers a masterclass in empathy and sophisticated relationship management. To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

34 Min.

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Welcome to Risk Management: Brick by Brick! Join Jason Reichl on his journey to discover the crucial role technology plays in risk management in the construction sector. Accompanied by industry-leading risk managers, this podcast will deep-dive into the people who are helping to build and maintain the physical world around us.

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