The Empathy Edge

Maria Ross
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

  1. 3 h fa

    Aubrey Morgan Yee: Radical Collaboration to Create Alternate Futures

    What if the future of leadership isn’t about scaling faster or competing harder, but about finding empathy and remembering what it truly means to be human? Aubrey Morgan Yee invites us into a radically different way of thinking about leadership, collaboration, and the futures we’re actively creating. She is a cultural strategist, narrative practitioner, and empathy-centered futurist whose work bridges emotional intelligence, systems thinking, and Indigenous wisdom. After experiencing profound personal collapse, Aubrey rebuilt her life around empathy, presence, and purpose. That lived experience now informs her work with leaders and changemakers seeking to grow their impact without losing their humanity. We explore the idea of radical collaboration rooted in Indigenous frameworks that teach us new ways of understanding time, trust, leadership, and technology. We also talk about alternative and preferred futures, and how imagination is not a luxury but a leadership responsibility. Aubrey shares what her personal collapse taught her about empathetic leadership, how emotional presence and cultural storytelling shape resilient organizations, and why the stories we choose to live by can either limit us or unlock entirely new realities. This is a conversation for leaders ready to question old myths, collaborate rather than compete, and help build futures that are not just more effective but more humane. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… The Indigenous frameworks that teach us new ways of understanding, and how Indigenous cultures are among the most technologically advanced.How to navigate fear of change and choose to co-create instead.What pronoia means and how it is the antidote to what is keeping systems stuck. Why emotional presence and cultural storytelling shape resilient organizations. "’Indigenous mind’ is just a way of being. It's a very grounded understanding that there are ways of thinking about what it means to be human, what it means to be a leader, what it means to be in business." —  Aubrey Morgan Yee Episode References:  Project BiomeCitizens: Why the Key to Fixing Everything is All of UsThe Empathy Edge: Dr. Michelle Zhou: Empathic AI is Real, and It’s Here – But We Need Everyone Involved!Dr. Cori Lathan: Benevolent Cyborgs and a Techno-Optimist’s View on Technology About Aubrey Morgan Yee, Ph.D, Indigenous Politics and Alternative Futures: Aubrey Morgan Yee is a cultural strategist, narrative practitioner, and empathy-centered futurist with a PhD in Indigenous Politics and Alternative Futures. After overcoming alcoholism and burnout, Aubrey rebuilt her life around empathy, presence, and purpose—now guiding others to do the same. Her work bridges emotional intelligence, systems thinking, and Indigenous wisdom to support leaders and changemakers in building more compassionate, regenerative futures. She’s led cultural transformation initiatives for organizations like Culture Hack Labs and Project Biome, founded the rewilding sanctuary Hokuao Farm & Temple on O‘ahu, and hosts the Beloved Futures podcast. Her book, Our Beloved Futures, is a call to reimagine what it means to be fully human, to face and metabolize the toxic systems of modernity. Aubrey brings a rare blend of vulnerability, strategy, and deep presence—offering practical insights for leaders seeking to grow their impact without losing their humanity. Connect with Aubrey:  Our Beloved Futures: ourbelovedfutures.com  LinkedIn: linkedin.com/in/aubrey-yee-phd-110153186   Instagram: instagram.com/aubrey.morgan.yee  Beloved Futures: podcasts.apple.com/us/podcast/beloved-futures/id1681375129  Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook

    45 min

  2. 5 gg fa

    What Does It Mean to Be Human? Ep 1: The Aware Animal

    In a world racing toward smarter machines, empathy speakers and authors Rob Volpe and Maria Ross get curious in this limited subseries about what only humans can feel, do, and be — and why that's our greatest competitive advantage. Enjoy this limited subseries here on The Empathy Edge. Self-Awareness, Consciousness & the Brain That Knows ItselfWhat does it mean to be aware that you exist? In this first episode of the What Does It Mean to Be Human? subseries, Maria Ross and Rob Volpe dig into one of the most profound and surprisingly unsettled questions in science and philosophy: what makes human consciousness distinct from every other species on the planet — and why does that question matter more urgently now than ever before? From the evolutionary leap of the prefrontal cortex, to Jane Goodall and Dian Fossey's field evidence of chimp and gorilla emotional lives, to Michael Pollan's exploration of "the hard problem" of consciousness, Maria and Rob explore the idea that humans aren't running a different program than other animals — we're running a souped-up version of largely the same one. And yet something tipped. Something made us capable of recursive self-awareness: knowing that we exist, wondering why, and imagining how others see us. What was that tipping point? And can any technology ever cross it? To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. "People interact with AI as though there is a human behind it, because it communicates, and I think that's part of the danger that we're running into." —  Rob Volpe Episode References:  Jane Goodall Institute: Now We Must Redefine Man, or Accept Chimpanzees as Humans? https://news.janegoodall.org/2019/07/24/now-we-must-redefine-man-or-accept-chimpanzees-ashumans/PNAS Study on Human vs. Chimp Brain Connectivity: https://www.pnas.org/doi/10.1073/pnas.1818512116The Conversation: What Makes the Human Brain Unique? https://theconversation.com/what-makes-the-human-brain-unique-we-compared-it-with-monkeys-and-apes-to-find-out-252331Michael Pollan: A World Appears: A Journey into Consciousness https://michaelpollan.com/books/a-world-appears/The AI Doc: Or How I Became an Apocaloptimist: https://www.focusfeatures.com/the-ai-doc-or-how-i-became-an-apocaloptimist The Confessions by Paul Bradley Carr: https://www.simonandschuster.com/books/The-Confessions/Paul-Bradley-Carr/9781668074411 About Rob Volpe:  Rob Volpe is the Founder/CEO of Empathy Activist and the creator of The 5 Steps to Empathy, which he chronicles in his award-winning book Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time. He is a recognized thought leader,  speaker, and consultant in the improvement of communication and collaboration in organizations of all sizes in all industries.  He is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and 3 cats.  Learn more at his website: www.robvolpe.expert or follow on Instagram: @Empathy_Activist. Connect with Rob Volpe:   Website: robvolpe.expert  Book: Tell Me More About That: Solving the Empathy Crisis One Conversation X: x.com/rmvolpe  LinkedIn: linkedin.com/in/rmvolpe  Facebook: facebook.com/EmpathyActivist  Instagram: instagram.com/empathy_activist    Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    45 min

  3. 30 giu

    Moshe Engelberg: Leading with Love Leads to Success

    What if I told you that the most powerful force in business isn’t strategy, innovation, or tech:  it’s love? Every great leader you admire already practices it. They might call it something else: respect, compassion, trust, purpose. Yet, underneath it all, it’s love, the energy that connects us, motivates us, and reminds us we’re human first. Today’s guest, author, executive leadership coach, and international speaker, Dr. Moshe Engelberg, has spent nearly three decades helping organizations and leaders rethink what it means to lead with love as a strategic advantage. His work, grounded in behavioral science and wisdom traditions, shows how love drives engagement, loyalty, innovation, resilience, and how it goes hand-in-hand with empathy. In our conversation, Moshe and I dig into what “love” really means in a business context and how you can model it without getting side-eyed in the boardroom. We talk about why culture is designed to resist change and what to do about it, the ABC model of The Amare Wave, and how to unify your team around a shared vision with more confidence, compassion, and clarity. If the word love makes you a little uncomfortable, lean in closer. Because discomfort is usually where growth and better leadership begin. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… What love means in a business contextHow to open the door to the idea of love for leaders who may seem resistant at first.Holding healthy boundaries while you build a culture of trust and psychological safety.Small steps you can take now to create a more connected, resilient culture. "Culture is designed not to change. That's its purpose, is to offer stability, certainty, and predictability. So, it's hard to change, and when we find tools that work that are usually behaviorally oriented, it can be profound for an organization." —  Moshe Engelberg   Episode References:  Moshe's book: The Amare Wave: Uplift Your Business by Putting Love to Work Red Slice Blog: Why Can't Love Be Part of Your Business Model?Moshe's Just Say No Guide and Newsletter Signup: https://amareleadership.com/#good-leaders About Moshe Engelberg, Author, Executive Leadership Coach, International Speaker: Dr. Engelberg inspires businesses worldwide to think differently, act courageously, and lead with love. His work blends applied behavioral science with diverse wisdom traditions, refined through nearly three decades of consulting with world-class organizations across healthcare, technology, government, nonprofits, foundations, and start-ups. A teacher at heart, Moshe helps others uncover the knowledge and truth within themselves. He holds a PhD in Communication from Stanford University, master’s degrees in Psychology and Public Health, has published numerous research papers, taught executive and graduate-level courses, and is known as a speaker for his innovative thinking, open heart, dry wit, and practical leadership tools. He is also the author of *The Amare Wave: Uplift Your Business By Putting Love to Work*, a weekly leadership newsletter, and more than 150 articles published in *INC. Magazine*. Connect with Moshe: Amare Leadership: amareleadership.com X: x.com/MosheEngelberg LinkedIn: linkedin.com/in/mosheengelberg Facebook: facebook.com/MosheEngelbergAuthor Instagram: instagram.com/mosheengelberg YouTube: youtube.com/@mosheengelbergauthor9276   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    40 min

  4. 23 giu

    Terri Givens: Reckoning: Creating Positive Change through Radical Empathy

    Join this deep conversation about what empathy really looks like in our institutions, our communities, and our leadership—especially at a time when empathy feels both urgent and under pressure. Dr. Terri Givens has been doing this work long before it became a headline or a corporate initiative. Terri is a Professor of Political Science at the University of British Columbia, and from 2021 to 2024, she served as the Provost’s Advisor on the Strategy to Address Anti-Black Racism at McGill University. She is the former CEO of the Center for Higher Education Leadership and has partnered with colleges, universities, and ed-tech companies to drive innovation, equity, and excellence in higher education. Terri is the author of the new book, Reckoning: Creating Positive Change through Radical Empathy, as well as her past book, Radical Empathy: Finding a Path to Bridging Racial Divides. Her new book takes her work even further into how individuals and institutions can confront history and move toward meaningful change. Terri shares stories of early work at IBM, Intel, and L’Oréal Canada that both strengthened culture and moved the bottom line. She also speaks about her collaboration with the Menlo Park Police Department, where empathy became a practical tool for healing divides, improving communication, and synthesizing multiple perspectives across the city council, police, and the community. Terri shows us that empathy isn’t a buzzword, a trend, or a “nice to have” in today’s polarized world—it’s a leadership competency, a community-building tool, and a catalyst for true connection and accountability. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… Where we actually are today in our quest for empathetic leadership and more human social systems, what’s shifted since her first book, and what still needs to be done.The essential role empathy plays in DEIB and race relations, and why DEI is not some new concept from 2020. Real tactical guidance for how to create brave and safe spaces in your team or community.  "Creating a brave and safe space was really important so that we weren't just attacking what the police were doing. It had to be an environment where we were trying to uplift rather than tear down." —  Terri Givens   Episode References:  The Empathy Edge Podcast: Terri Givens: Radical Empathy to Bridge Racial Divides About Terri Givens, Professor and Author of Reckoning and Radical Empathy: Terri Givens is a Professor of Political Science at the University of British Columbia in Vancouver. She was the Provost’s Advisor on the Strategy to Address Anti-Black Racism at McGill University from 2021 to 2024. She is formerly the CEO of the Center for Higher Education Leadership and has worked with a variety of colleges, universities, and ed tech companies on issues related to innovation and excellence in higher education. As the author of the new book Reckoning and the past book Radical Empathy, she is a sought-after consultant and speaker on issues related to leadership and inclusion. She has more than 30 years of experience in higher education, politics, international affairs, and nonprofits. She is an accomplished speaker and uses her platform to develop leaders with an understanding of the importance of diversity and inclusion, while encouraging personal growth through empathy. Connect with Terri: Givens Consulting: terrigivens.com  Book: Reckoning: terrigivens.com/reckoning  LinkedIn: linkedin.com/in/terrigivens  Facebook: facebook.com/Terri.Givens64  Instagram: @tgivens64   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    51 min

  5. 16 giu

    Meghan French Dunbar: Work Isn't Working for Anyone Right Now

    If work feels harder than it should—more exhausting, more fragmented, more misaligned—it’s probably not because people are failing. It’s because the system is.  Meghan French Dunbar has spent her career studying organizations like an anthropologist, looking beneath policies, perks, and performance metrics to understand why modern work so often isn’t working for the humans inside it. Meghan is a workplace strategist, speaker, entrepreneur, and the author of the bestselling book This Isn’t Working, which explores how working women (and men) and the organizations they lead can move beyond stress, guilt, and overload toward a more sustainable definition of success. Her work has reached more than a million people worldwide. We dive into some of the juiciest insights from her book. We talk about why empathy isn’t a “feminine” skill- or a soft one - and how the same patriarchal systems that burn out women also do irreparable harm to men. We unpack the difference between sacrificial leadership and sustainable leadership, and why research shows that holistic leadership - where performance and well-being aren’t at odds - is actually the most effective way to lead. Meghan also shares the most powerful things leaders can do to access healthy leadership traits like empathy - and how empathy enables more customizable workplaces that truly engage younger generations. This is a conversation about redesigning work, so it actually works for people and for business. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… How to run a thriving organization while also thriving yourself.It is not about feminine or masculine traits, but rather about human traits.What holistic leadership means at its core.How vulnerability and authenticity lend credibility to you as a leader.  "Autonomy, having control and agency in your life, is one of our core intrinsic motivators, and when you strip it from people, it's one of the primary causes of chronic stress and burnout." —  Meghan French Dunbar   Episode References:  The Empathy Edge: Michelle Feferman: How Leaders Create Psychological Safety When Employees Are Afraid About Meghan French Dunbar: Workplace Strategist, Speaker, Author, This Isn't Working Meghan French Dunbar is a “business anthropologist” who studies organizations to find solutions that improve work for everyone. As an author, entrepreneur, workplace strategist, and speaker, her work has touched the lives of over a million people worldwide. She's the author of the best-selling This Isn’t Working: How Working Women Can Overcome Stress, Guilt, and Overload to Find True Success. Meghan co-founded the first nationally distributed print magazine in the U.S., focusing on impact-driven business, Conscious Company Magazine, where she interviewed more than 1,000 business leaders worldwide. As a leadership and workplace strategist, she works with leadership teams at companies like Coach, Kate Spade, Leonard Green, Charter Next Generation, and more while writing for outlets like Forbes, Fast Company, and Inc. about her key insights. Connect with Meghan French Dunbar Website: meghanfrenchdunbar.com LinkedIn: linkedin.com/in/meghanfrenchdunbar Instagram: instagram.com/meghanfrenchdunbar Substack: meghanfrenchdunbar.substack.com Book: This Isn't Working: How Working Women Can Overcome Stress, Guilt, and Overload to Find True Success: https://bookshop.org/p/books/this-isn-t-working-how-working-women-can-overcome-stress-guilt-and-overload-to-find-true-success-meghan-french-dunbar/3775a58ced9d08f8   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    56 min

  6. 9 giu

    Robert Coleman, Ph.D: Only 14% Get Empathy Training — and It's Costing You Everything

    The data proving empathy is smart business has always been there, it's all we talk about here - but now it's bigger, broader, and more impossible to ignore than ever. Dr. Robert Coleman is Director of Research and Thought Leadership at Dale Carnegie and Associates, where he leads ongoing research into the issues facing leaders, employees, and organizations worldwide. He comes bearing serious receipts in the form of Dale Carnegie's white paper, The Power of Empathy: A Key Soft Skill for the Future of Work. Now in its third consecutive year of global research with roughly 4,000 respondents. This isn't a one-off survey. This is an ongoing comparative study that is building an airtight case for empathy as a core business strategy. Robert walks us through what the data actually shows -  and it is compelling. Employees in high-empathy workplaces dramatically outperform those in low-empathy ones on retention, satisfaction, and goal achievement. Teams in high-empathy organizations are significantly more likely to meet and exceed their targets. And here's the stat that stopped me cold: only 14% of employees say they've received training specifically focused on empathy, despite its proven link to performance and retention. Not because employees don't want it, they are craving it. It's the interpersonal skills they know matter most. And yet companies continue to underinvest. We dive deep into the data together and then pull back out to make sense of what it means for your organization and why you need to pay attention right now. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… How one interaction can shape someone’s view of your organization.Why roll fit should be addressed from the front end, and not assumed to be fixed later.Statistics around empathy as a retention and job satisfaction driver.Why accountability is important for engagement at all levels.  "Without empathy, emotional intelligence loses its effectiveness, because empathy makes it actionable. It's how people experience it, and it is that action piece that transforms emotional awareness into those meaningful leadership outcomes that people are looking for." —  Robert Coleman, Ph.D About Robert Coleman, Ph.D., Director of Research and Thought Leadership, Dale Carnegie Robert A. Coleman, Ph.D., is the director of research and thought leadership for Dale Carnegie and Associates, where he is responsible for ongoing research into current issues facing leaders, employees, and organizations worldwide. Connect with Robert: Dale Carnegie & Associates: dalecarnegie.com  LinkedIn: linkedin.com/in/robertcoleman5  Dale Carnegie White Paper: The Power of Empathy: A Key Soft Skill for the Future of Work: https://www.dalecarnegie.com/en/state-of-organizational-health   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    37 min

  7. 2 giu

    Mitch Shepard: Unfiltered! The Leadership Gender "Rules” That Hurt EVERYONE

    What if the biggest thing holding leaders back isn’t a lack of ambition or skilL but outdated operating systems we’ve never questioned? Mitch Shepard lives at the intersection of truth-telling, leadership, and systems change. She’s an Applied Behavioral Scientist, Chief Truth Teller, and CEO of HUMiN, Inc., and a trusted advisor to leaders at some of the world’s most influential companies. In this unfiltered conversation, the throughline is clear: we must all embrace authentic leadership, equity, and courage to be fully human at work and in life. This is a bold, honest, and expansive conversation about legacy. How leaders can do truly great work by creating equity, telling the truth, and inviting men and women alike to bring all of who they are so we can solve hard problems together. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… How leaders can  stop performing and start telling the truthWhy can’t we keep focusing on “fixing the women” and instead must confront the systems we operate withinThe tension and power between masculine and feminine leadership, and why embracing both makes leaders strongerHow societal expectations shape what we teach young men and women about success, and how we can model something healthier for our kidsHow to sell your strengths better when they defy outdated normsHow to honor people for who they are, not who the system rewards them for pretending to be "If you observe environments, it turns out men really are more likely to have the masculine traits in excess or higher quantities, women are more likely to have feminine ones. But this is where the narrative has to shift. None of us are off the hook on learning ALL the skills." —  Mitch Shepard   Episode References:  Outward Bound: outwardbound.org The Athena Doctrine: goodreads.com/book/show/16250170-the-athena-doctrine“Prime Minister” Documentary: https://www.imdb.com/title/tt34965625/  The Empathy Edge:  Ilana Ben-Ari: How the Empathy Toy is Changing the WorldClaude Silver: Leading with Heart at Vayner Media About Mitch Shepard: Chief Truth Teller and CEO, HUMiN, Inc. Mitch Shepard is an Applied Behavioral Scientist and trusted advisor to some of the world’s top leaders. She began her career leading wilderness expeditions through the rivers, canyons, and peaks of Utah and Colorado, guiding teams to achieve bold goals in unpredictable environments. That foundation, combined with a formal education in Economics and Behavioral Science, prepared Mitch for two decades navigating the equally wild terrain of corporate America. She has since built three companies and coached hundreds of leaders across tech and biotech - from scrappy startups to the Fortune 500. Mitch is known for her candor, warmth, truth-telling, and sharp strategic mind. She is also an author, mama, wife, sought-after speaker, cancer ass-kicker, social justice warrior—and passionate global citizen. Mitch’s first book, Lessons From My Daughter, will explore the generational updating of our operating systems from one generation of women to the next.  Connect with Mitch:   HUMiN Inc: humininc.com  LinkedIn: linkedin.com/in/mitchshepard  Facebook: facebook.com/mitch.loomisshepard  Instagram: instagram.com/mitchshepard    Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    1h 9m

  8. 26 mag

    David Grossman: Why "Good Enough" Leadership Is Your Biggest Risk

    Most leaders think they're doing fine. Their teams think otherwise. And that gap - hiding in plain sight across organizations everywhere - is exactly what my guest today has spent his career trying to close. David Grossman is one of America's foremost authorities on leadership and change communication inside organizations. He's a six-time author, and his latest book is The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders. David shares findings from a survey he conducted in partnership with Harris Poll to find out what 2,200 employed Americans thought of their leaders and what they revealed about the dangerous gap between how leaders see themselves and how their teams actually experience them. We get into the three gaps preventing good leaders from becoming exceptional, why the poker face problem is quietly undermining your credibility and connection, and why David pushes back on calling empathy a soft skill. He makes the case that empathy is actually an intelligence system, and we discuss why exceptional leaders blend both heart and head skills, how vulnerability builds trust in ways nothing else can, and that the most important leadership skill might be learning to hear what people aren't saying out loud. If you think you're a pretty good leader, this conversation is going to reveal how you can be an exceptional one. To access the episode transcript, go to www.TheEmpathyEdge.com, search by episode title. Listen in for… The three gaps that good leaders aren’t thinking about but should be. The six differentiators of exceptional modern leaders.Why David wants to get rid of the term “soft skills” and start talking about the “human skills” necessary to be an exceptional leader.How to move past the Poker Face Problem. Modifying your leadership style to handle times of uncertainty. The advanced listening skills everyone should work on.  "Part of our responsibility as leaders is to help create stability for our folks. We create that stability by being predictable, by leveraging these all-important heart skills as a means to get to results. I want to ensure leaders hear the need for balance between strategic thinking and empathy, or EQ - this is not an either/or proposition." —  David Grossman   About David Grossman, Founder and CEO, Author, The Heart Work of Modern Leadership: David Grossman is one of America's foremost authorities on leadership and change communication inside organizations.  An award-winning author, keynote speaker, and trusted executive coach to the C-suite, he also advises academic institutions, offering guidance on curriculum and programs. David is the founder and CEO of The Grossman Group. A media source for his expert commentary and analysis on employee and leadership issues, David has been featured in the Wall Street Journal, the Chicago Sun Times, Fast Company, Forbes, Fortune, Newsweek, the World Economic Forum, Directors & Boards, and CBS MoneyWatch, among many others. David is a six-time author, and his latest book, The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders, is an Amazon Best Seller in Communication, Leadership & Motivation, Workplace & Culture, and Business Culture. Connect with David: The Grossman Group: yourthoughtpartner.com  LinkedIn: linkedin.com/in/davidgrossmanaprabc  Get the book! The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders: www.thegrossmangroup.co/edge   Connect with Maria: Get Maria's books: Red-Slice.com/books Hire Maria to speak: Red-Slice.com/Speaker-Maria-Ross Take the LinkedIn Learning Courses! Leading with Empathy and Balancing Empathy, Accountability, and Results as a Leader  LinkedIn: Maria Ross Instagram: @redslicemaria Facebook: Red Slice

    39 min
Elenco completo (329)

Descrizione

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

Informazioni

  • Creatore
    Maria Ross
  • Anni di attività
    2020 - 2026
  • Puntate
    329
  • Classificazione
    Contenuti espliciti
  • Copyright
    © 2020-2026 Maria Ross
  • Sito web del podcast
    The Empathy Edge

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