The People Making Payments Podcast

KAE

Welcome to The People Making Payments Podcast - a show designed to help people working in payments identify the most significant developments shaping the industry and understand how to best anticipate, and act, on them. In each episode Shona Sabah will be sitting down with a senior payments leader for an honest and open conversation about how they’re interpreting key shifts and trends, the impact they’re seeing in their roles, and the practical advice and they'd give to others in similar positions. Recorded in our Central London studio, every conversation will balance professional insight with candid personal perspective and aims to be inspiring, educational and insightful in equal measure. Enjoy!

  1. 18. Mai

    Digital currencies & the developing payments ecosystem dynamics w/ Andrea Cillara Rossi (Mastercard) | PMP S1 E1

    In this episode of The People Making Payments Podcast, Shona sits down with Andrea Cillara Rossi, VP Consumer Products and Processing at Mastercard, to unpack two of the biggest forces shaping the future of payments: digital currencies and the evolving ecosystem dynamics. We start by exploring the reality behind digital currencies 👇 ➡️ What we actually mean by digital currencies ➡️ Where real-world use cases are emerging today ➡️ The biggest barriers to adoption — and what needs to change ➡️ How to cut through the hype and focus on what really matters From there, we zoom out to look at the payments ecosystem 🌍 ➡️ How collaboration and competition are reshaping the industry ➡️ Whether fintechs have truly disrupted traditional players ➡️ What the ecosystem could look like in five years ➡️ Practical advice for navigating and succeeding in this space Plus, we get to know Andrea a little better in our quickfire round ⚡ If you work in payments, fintech, or financial services — this episode is packed with insight to help you make better decisions in a rapidly changing landscape.

    43 Min.
  2. INTRODUCING...The People Making Payments Podcast 🎤

    13. Mai

    INTRODUCING...The People Making Payments Podcast 🎤

    Welcome to The People Making Payments Podcast - a brand-new show designed to help people working in payments identify the most significant developments shaping the industry and understand how to best anticipate, and act, on them. In each episode Shona Sabah will be sitting down with a senior payments leader for an honest and open conversation about how they’re interpreting key shifts and trends, the impact they’re seeing in their roles, and the practical advice and they'd give to others in similar positions. Recorded in our Central London studio, every conversation will balance professional insight with candid personal perspective and aims to be inspiring, educational and insightful in equal measure... Episode 1 is coming soon 👀

    1 Min.

  3. 10.11.2025

    How insights teams can deliver at speed without sacrificing quality.

    In today’s episode — originally written as an article by Prithweesh De — we’re talking about one of the biggest challenges facing insight teams inside banks and payments companies: delivering fast without sacrificing quality.

    7 Min.

  4. 03.11.2025

    2026 and beyond: What does agentic AI mean for the future of payments orchestration?

    In today’s episode — which was originally written as an article by Shona Sabah — we’re exploring one of the most important and fast-moving developments in the payments industry: how agentic AI is changing the way transactions are routed, approved, and optimised, and what it means for merchants, consumers, and payment providers.

    13 Min.

  5. 27.10.2025

    How insight teams can prioritise research requests and deliver more impact.

    In today’s episode — which was originally written as an article by Prithweesh De — we’re talking about one of the biggest challenges facing insights teams in banks and payments firms: how to prioritise competing requests, stay focused on what really matters, and demonstrate strategic impact across the business.

    7 Min.

  6. 29.09.2025

    How banks and payments companies can create thought-leadership that stands out.

    In today’s episode — which was originally written as an article by Nicky Cockerill and Ane Unamuno — we’re looking at how banks and payments companies can create thought-leadership that actually stands out.

    8 Min.

  7. 22.09.2025

    Winning in the emerging premium commercial card market.

    In today’s episode — which was originally written as an article by Diana Arizaleta — we’re revisiting the rise of premium commercial cards, and exploring how issuers can capitalise on the opportunities available.

    7 Min.

  8. 15.09.2025

    Why internal data isn’t enough for FS and payments insights teams.

    In today’s episode — which was originally written as an article by Anna Pantazi — we’re looking at a why internal data, on its own, isn’t enough for financial services and payments companies to make sharp, strategic decisions.

    8 Min.
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Info

Welcome to The People Making Payments Podcast - a show designed to help people working in payments identify the most significant developments shaping the industry and understand how to best anticipate, and act, on them. In each episode Shona Sabah will be sitting down with a senior payments leader for an honest and open conversation about how they’re interpreting key shifts and trends, the impact they’re seeing in their roles, and the practical advice and they'd give to others in similar positions. Recorded in our Central London studio, every conversation will balance professional insight with candid personal perspective and aims to be inspiring, educational and insightful in equal measure. Enjoy!

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