Heart Before Cart

Talia Wolf

The go-to podcast for marketers who want predictable and scalable growth. Each week Talia Wolf shows you how to replace best practices, guesswork, hacks and ‘tactic-of-the-week’ thinking with a clear customer-first strategy.  Each episode will show you what meaningful optimization is and how to get there:  Learn how to really understand the people behind the screen; their motivations, emotional drivers and decisions, so you can stop guessing and start driving consistent leads and sales through a customer-first optimization strategy.

  1. -5 j

    Ep 33: 5 cognitive biases every marketer should know

    We like to think we're rational decision-makers.  We compare options, make pros and cons lists, and convince ourselves we're making the most logical choice.  But research tells us something very different: most buying decisions are driven by psychology, not logic. In this episode of Heart Before Cart, I break down five of the most powerful cognitive biases that shape customer behavior and explain how understanding why people make decisions can help you create marketing that connects on a deeper level. Because when you stop focusing only on what your customers are doing and start understanding why they're doing it, your marketing goes from guessing to strategizing.  In this episode, you'll learn: Why behavioral data only tells you what happened, not whyHow hyperbolic discounting influences urgency and immediate actionWhy anchoring changes how customers perceive pricing and valueHow choice-supportive bias reinforces purchase decisions (and why testimonials matter)What false consensus bias is and how it can quietly hurt your marketingWhy loss aversion is one of the most powerful motivators in decision-makingPractical ways to apply these cognitive biases to your website, landing pages, emails, ads, and campaignsWhether you're optimizing a landing page, writing copy, launching a campaign, or simply trying to understand why customers make the decisions they do, this episode will help you look beyond the click and start building marketing rooted in human psychology, not assumptions. Want to dive deeper? Download our free guide to cognitive biases, packed with even more examples and practical ways to apply them to your marketing: https://getuplift.co/cognitive-biases-psychological-triggers-cheat-sheet/  RESOURCES → Check out my FREE workshop: https://taliawolf.com/workshop → Get my NEW book (Emotional Targeting): https://taliawolf.com/book CONNECT WITH ME LinkedIn: https://www.linkedin.com/in/taliagw/ Twitter: https://twitter.com/TaliaGw Website: https://getuplift.co/

  2. 30 juil.

    Ep 32: The skills every marketer needs in the AI era

    Marketing is changing faster than at any other point in its history.   With AI taking the world by storm it’s changed the way we work, attribution is becoming harder and harder, and the divisions between product, brand, growth, and customer experience are quickly crumbling.  In this episode of Heart Before Cart, I am joined by Arielle Johncox who spent over a decade in marketing and business strategy. She most recently served as interim CEO at Balsamiq, where she led the company's push into AI.  And in this episode she dives into what separates great marketers from everyone else in this new era.  Together we discuss:  Why writing may be the most valuable skill you can developWhy AI rewards strong opinions instead of replacing themHow storytelling and brand are making a comebackWhy the future belongs to marketers who can connect the dots across an entire business, not just a single marketing channelWhether you’re just starting your marketing career or leading a team, this conversation with Arielle will challenge how you think about AI, creativity, leadership, and what it takes to thrive in the next generation of marketing. CONNECT WITH ARIELLE  Website: http://ariellejohncox.com/  LinkedIn: https://www.linkedin.com/in/ariellejohncox/  RESOURCES → Check out my FREE workshop: https://taliawolf.com/workshop → Get my NEW book (Emotional Targeting): https://taliawolf.com/book CONNECT WITH ME LinkedIn: https://www.linkedin.com/in/taliagw/ Twitter: https://twitter.com/TaliaGw Website: https://getuplift.co/

  3. 23 juil.

    Ep 31: I worked at Google. Here's what most advertisers get wrong with Jyll Saskin Gales

    If you’re still relying on the Google Ads strategies you used a few years ago… my guess is, you aren't seeing the same results.  Because Google Ads have fundamentally changed (which means your strategy needs to change as well). In this episode of Heart Before Cart, I sit down with Jyll Saskin Gales, bestselling author of Inside Google Ads and former Google employee, who helps business owners, marketers, agencies, and freelancers get better results with their Google Ads. During our conversation, Jyll breaks down:  Why the Google Ads playbook that worked for years is becoming obsolete, and what successful advertisers are doing insteadHow to use AI to improve your Google Ads without letting it take over your strategyHow to create ads (today) that stand out in a crowded marketHow AI search, ChatGPT, Reddit, and changing buyer behavior are reshaping digital marketing (and what businesses need to do now to stay ahead)If Google ads are a channel you’re looking at OR you’ve been investing in Google Ads but they’re not performing as well as they should, you need to hear this conversation with Jyll.  CONNECT WITH JYLL:  Jyll’s Website → https://jyll.ca/ Inside Google Ads Book → https://jyll.ca/book  And check out her podcast, Inside Google Ads with Jyll, anywhere you listen to podcasts!  📖Get my book Emotional Targeting: Win Hearts. Boost Sales. Own the Market. https://taliawolf.com/book 🌐 Learn more about Emotional Targeting and GetUplift: https://getuplift.co #GoogleAds #BusinessGrowth #MarketingStrategy #BuyerBehavior #Founders #Entrepreneurship #EmotionalTargeting #CRO #HeartBeforeCart

  4. 9 juil.

    Ep 30: The framework that stops fear from running your business

    In business, we often assume we're stuck because we need a better strategy, another tool, or one more tactic. But what if the real problem isn't a lack of knowledge? What if it's fear? In this episode of Heart Before Cart, I explore the ACT Matrix, a powerful framework from Acceptance and Commitment Therapy (ACT) that helps founders, marketers, and growth teams understand why they keep doing things that feel productive but don't actually move their business forward. You'll learn how to identify what's truly important, uncover the fears and stories getting in your way, recognize the behaviors keeping you stuck, and choose actions that move you toward meaningful growth, even when uncertainty is still present. In this episode, we cover: What the ACT Matrix is and why it's so effective for businessWhy being busy isn't the same as making progressHow fear influences everyday business decisionsPractical examples for raising your prices, building authority, getting on stage, and starting a businessA simple 3-step exercise you can use this week to apply the framework to your own businessWhether you're a founder, marketer, consultant, or business owner, this episode will help you stop reacting to fear and start making decisions that align with what truly matters. 📖 Get my book Emotional Targeting: Win Hearts. Boost Sales. Own the Market. 🌐 Learn more about Emotional Targeting and GetUplift: https://getuplift.co #BusinessGrowth #MarketingStrategy #ACTMatrix #Founders #Entrepreneurship #DecisionMaking #EmotionalTargeting #ConversionRateOptimization #CRO #HeartBeforeCart

À propos

The go-to podcast for marketers who want predictable and scalable growth. Each week Talia Wolf shows you how to replace best practices, guesswork, hacks and ‘tactic-of-the-week’ thinking with a clear customer-first strategy.  Each episode will show you what meaningful optimization is and how to get there:  Learn how to really understand the people behind the screen; their motivations, emotional drivers and decisions, so you can stop guessing and start driving consistent leads and sales through a customer-first optimization strategy.