Commerce Talks with Alexander Graf Spryker

Kailash Tulsi Gajara, founder of Megastore, shares the journey of creating a B2C marketplace for handmade products, focusing on artisans and their unique creations. The platform offers a wide range of categories, sustainable and eco-friendly products, and a social and video commerce feature. Kailash discusses the business model, customer base, and expansion plans for the future.

This podcast episode features Boozt CEO Herman Haraldsson, who shares insights into his experience running a successful e-commerce business in the Scandinavian region. The entrepreneur discusses transitioning to a multi-brand model, focusing on the Nordic market, AI, customer-centricity for operational efficiency, and differentiation in e-commerce.

In this episode of Commerce Talks podcast, we discuss Burger King operations and expansion plans in Denmark and Sweden with Carsten, the main director for Kingfood in these regions. We explore the advantages of owned versus franchised restaurants, workforce challenges, market strategies, menu innovations, and franchising processes. Delving into financial considerations, operational aspects, and the impact of global trends on fast-food businesses, we offer insights into managing and expanding a renowned restaurant chain.

Julie Samaha, Head of E-commerce at Tamimi Supermarkets, discusses the company's e-commerce strategy and the challenges they face in the Saudi Arabian market. Tamimi Supermarkets is a Saudi family business with 111 stores across the country. They have implemented a click and collect model to provide a convenient and sustainable shopping experience. Julie emphasizes the importance of customer satisfaction and personalized service in retaining and acquiring customers. She also discusses the competition in the market, the profitability of the e-commerce sector, and the future of logistics and delivery in Saudi Arabia. Julie advises brands entering the Saudi market to think local, be unique, and prioritize relevance to the customer.

May Kanounji, CEO of Blooming Ware, discusses the Saudi fashion industry on Commerce Talks. She highlights feminizing lingerie, e-commerce, and omni-channel strategies, offering insights and advice for brands entering the Saudi market.

In this conversation, Aurèlien Cuellar, Director of Omnichannel and Technology at Chalhoub Group, discusses the success and business model of Chalhoub Group, a leader in retail and distribution of luxury products in the Middle East. He shares his reasons for moving to the region and highlights the opportunities and challenges it presents. Aurèlien also discusses the importance of talent acquisition and retention in the region and the role of technology, including AI, in the future of retail in the Middle East.