Join Spryker’s Co-Founder and Co-CEO Alexander Graf and his special guests every other week as he breaks down different commerce or digital topics from what they mean, why they are important, and where to prioritize them in your own digital commerce journey with special guests. Our guests typically include real Spryker Commerce OS customers, international experts in the industry at large, and many more thought leaders within the digital transactional space that will be sure to entertain and inspire how your business approaches the growing industry that is digital commerce.
Email us for any questions on the podcast: email@example.com.
Knuspr CEO Erich Comor - Food Delivery next level
In this interview, we dive into one of today’s most interesting topics in the commerce space - food delivery. Currently taking Munich by storm, and with plans to expand throughout Germany, Knuspr is one of the most anticipated services in the country. We spoke to CEO Erich Comor about what makes them different.
Eric talked about two main things when it comes to Knuspr standing out against other food delivery services including traditional supermarkets like Rewe and Edeka as well as quick delivery services like Flink and Gorillaz.
One is the assortment of items they have. In addition to everything you would find at a traditional supermarket, Knuspr also offers specialty items often sourced from local providers. This could include a specialty cheese from Italy, fresh fish, bread from a local bakery, or sustainably sourced meat from a regional butcher.
The second is the person delivering the food and Eric says this is their true differentiator and why he is so confident they will continue to grow and retain their client base. Knuspr is highly focused on providing outstanding customer service and thinks of its delivery drivers as their brand ambassadors.
#58 Who will win the grocery delivery game? With Richard McKenzie, CCO Ocado Solutions
Ocado Group is a UK-based grocery solutions and logistics business that licenses its technology to grocery retailers around the world. It started as grocery delivery business, which is still a strong pillar, but now powers a dozen ambitious grocery delivery projects wordlwide. I discuss with Richard the future of grocery delivery, the challenges of most brick and mortar retailers and many more.
#57 What is the future of the logistic industry - with Kushal Nahata, CEO FarEye
One of the biggest growth bottlenecks in the ecommerce industry is availability of logistics services. On top of the availability topic comes the trackability topic, which is one of the challenges FarEye tries to solve with a very innovative platform approach. Where is my delivery might sound like a simple question, but is hard to solve with the outdated tracking approaches in the market. Learn what the future of logistics looks like by listening to Kushal’s insights.
#56 A transformation unicorn? How Lands’ End became an ecommerce company with Constanze Freienstein
Lands’ End is a more than fascinating case, as this company was able to transform itself from a brick and mortar business towards a modern ecommerce company - something that I have never seen before. That leads to the question: How was that possible? Why is Lands’ End now looking again into brick and mortar options? Could others maybe learn from this case? European Managing Director Constanze Freienstein answers to all this questions.
#55 Re-Inventing (Food) Delivery with Wolt Founder Miki Kuusi
Nobody would have expected another "fight" for the food delivery customers in Berlin after the super expansive "the winner takes it all '' competition only some years ago. But here they are - Wolt - a unicorn from Helsinki, operating in over 20 countries with a verticalized delivery approach. They are winning market share with a superior customer experience. How are they able to do it? Will it be profitable? What will be the future of the “inner” city? Find all the answers in the podcast
#54 Jon Reed on (un)successful US Retailers
Jon Reed has been building enterprise communities since 1995. These days, Jon is a roving blogger/analyst. He also advises vendors and startups on reaching today's informed enterprise buyer, now that the sales funnel is discredited. He is a diginomica co-founder, Enterprise Irregular, and purveyor of multi-media content.
We try to identify successfull US Retail transformation cases. (very hard to find any) and discuss the false promises of personalization, microservices and more.
About Jon: https://www.linkedin.com/in/jonerp/
About Spryker: https://spryker.com/en/commerce/
Great and valuable content.
Interesting interview partner and all-you-need-to-know eCommerce knowledge.
Great addition to Kassenzone
Just moved from DE to NL and always followed Kassenzone, so Wimlex is a great opportunity look over the international Tellerrand.
A Great Podcast
Very enjoyable, infromative, and to the point. It also touches nice topics with new perspectives.