Manufacturing Happy Hour

Chris Luecke

Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you can tackle your biggest manufacturing challenges and turn them into profitable opportunities. Stay Innovative, Stay Thirsty.

  1. vor 18 Std. ·  Bonus

    BONUS: What Is Servitization? How OEMs Can Turn Their Installed Base Into Long-Term Revenue with PTC's Sam Neva

    Selling the equipment is the easy part. The real revenue shows up after the sale. Sam Neva, Vice President of Sales for Service Lifecycle Management at PTC, joined the show to talk servitization - what it means, and why it's becoming the difference between OEMs who scrape by on hardware margins and ones who build real recurring revenue. Chris caught up with him live at PTC's headquarters. Manufacturing folks, we didn't forget about you! This episode is geared squarely toward people building equipment. If you want to tighten up your sales process and make your customer relationships stickier, this one is for you. Sam and Chris get into what's holding most OEMs back from servitization, how AI is starting to change what proactive service looks like, and the math behind why the money shows up years after the original sale. In this episode, find out: Why the smartest OEMs are lowering the price of the original sale, and what they're betting on insteadThe three levels standing between a traditional OEM and a full servitization modelWhy ‘tribal knowledge’ is the hidden gap between engineering and service teamsHow AI is helping teams triage service issues before they need a technicianThe Harvard Business Review stat that shows just how much revenue gets left on the table post-saleWhat Schneider Electric did to grow revenue, win rates, and improve customer satisfaction at the same timeThe first question every OEM should ask before attempting servitization Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “You're reacting to a problem, instead of doing your best to extend and plan that time horizon to prepare for that problem." - Sam Neva, Vice President of Sales for Service Lifecycle Management at PTC“Step 1 is what do customers expect from us, why do they expect that, and how can we give them that?" - Sam Neva, Vice President of Sales for Service Lifecycle Management at PTC“The goal is how do I make money as the OEM, not just by selling you that box, but selling you the outcome of what that box provides.” - Sam Neva, Vice President of Sales for Service Lifecycle Management at PTC Links & mentions: Benchmark your servitization strategy, a complimentary assessment where ServiceMax experts will evaluate your current service organization and identify opportunities to improve performance, profitability, and customer outcomes.ServiceMax, a PTC Technology, is on a mission to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, our cloud-based software and mobile apps provide a complete view of assets to field service teams. Make sure to visit https://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

  2. 4. Aug. ·  Bonus

    BONUS: The Future of Intralogistics featuring Siemens' Joel Thomas and Markus Thiel

    Digital, real, real, digital. It sounds simple, but it's rewriting how a warehouse gets designed. Joel Thomas has spent over a decade in the Intralogistics space and now leads OEM Sales Data Center and Life Sciences at Siemens. Markus Thiel just crossed the six month mark as Head of Intralogistics, after years on the manufacturing operations and supply chain side of the business. Chris caught up with both of them live in Atlanta during MODEX, over a Weiss beer and a pilsner at Halfway Crooks. They talk about what Intralogistics is, and how it's changed since the days of pallet jacks and conveyor belts. From there the conversation covers the industry engineer shortage, robotics, AGVs versus AMRs, why standardization is becoming such a hot topic among vendors, and what a warehouse looks like when it's designed digitally. In this episode, find out: How the day-to-day work of moving goods within a warehouse has changed over the past decadeThe shift to robotics, AGVs, and AMRs, and why orchestrating all of it is now the hard partWhy standardization is gaining ground even though flexibility with vendors used to be the priorityHow AI is being used to spot bottlenecks and predict maintenanceWhat edge computing means for a warehouseWhat it takes to build a digital twin, and why Siemens tests new technology in its own factory firstWhether a conveyor-less warehouse is realistic, and who's already exploring itWhy e-commerce has been the single biggest driver of growth in the industryWhat's next for the space, software-defined automation and the IT/OT layer Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: "We want more individualized goods, and we want it faster and sooner, so that thing will not stop. It will further accelerate. It's great to see all the technology which is helping that development.” - Markus Thiel, Head of Intralogistics at Siemens“It was always about taking off your professional hat, and just being a person. Go out and talk to people and just introduce yourself. The one great thing that you can do in this industry is say, ‘Can I help?’” - Joel Thomas, Director of OEM Sales Data Center and Life Sciences at Siemens”If you asked me 7 years ago, I would say that Europe was way ahead when it came to automation technology. Now, I think the US has caught up, if not maybe surpassed it.” - Joel Thomas, Director of OEM Sales Data Center and Life Sciences at Siemens Links & mentions: Siemens Intralogistics provides intelligent material handling tech that empowers intralogistics to meet demands and overcome challenges via AI-enhanced automation and sustainable design.MHI the nation's largest material handling, logistics and supply chain association - active since 1945.Halfway Crooks Beer is the Atlanta brewery where this episode was recorded, known for traditionally brewed lagers in the Summerhill neighborhood. Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

  3. 28. Juli

    297: Defense Spending, Contract Manufacturing, and Navigating Regulated Industries with Fathom CEO Rush LaSelle

    Fine tuning manufacturing like a guitar - that's the kind of parallel you can expect from this episode. This week Chris sits down with Rush LaSelle, CEO at Fathom, recorded on site at their Hartland, Wisconsin facility over a Spotted Cow beer. Rush's path into manufacturing started at Fanuc, moved through the early and unproven days of mobile robotics, and later took him into the highly regulated world of healthcare automation. They get into digital manufacturing today, how the Kiva and Amazon story changed the way people think about robotics and logistics, and why more defense spending doesn't automatically mean more manufacturing capacity. Rush also breaks down what this week's news around CMMC Phase 2 means for manufacturers who have already put in months of work preparing for it. Along the way, Rush makes one of the more memorable comparisons we've heard on the show, describing the people on his shop floor as creatives, and manufacturing itself as something closer to art than you might expect. In this episode, find out: How an early mobile robotics deal turned out to be worth $775 million, and what it taught the industry How digital manufacturing evolved from CAD drawings to full supply chain integration Why additive manufacturing has moved way past its prototyping only reputation What manufacturers need before they can scale up to meet rising defense demand Why the pause on CMMC Phase 2 has left some manufacturers in a tricky spot How Rush sees manufacturing as a form of art, and why he calls his machinists creatives What's driving the ongoing talent war in manufacturing, and why skilled machinists take years to develop Why Rush believes physical AI is the most exciting shift happening in the industry right now Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “There is a talent war going on where everybody's trying to get the right level of folks on the floor. Despite all the automation and the augmentation, you still need talented people out there. The curve to get to a level three machinist is about seven years on the job.” - Rush LaSelle, CEO at Fathom “You take all the data that's available in these monstrous data farms and you start applying them to physical AI. Physical AI, in our case, could be getting better control over our machines, instead of 80% of our programming done on CNCs, making it 98%.” - Rush LaSelle, CEO at Fathom “We've had an erosion of our industrial base. You need to have 20, 30, 50 years' worth of visibility to revenue to put hundreds of millions of dollars in place. And the government doesn't always give you that level of visibility.” - Rush LaSelle, CEO at Fathom Links & mentions: Fathom Manufacturing helps companies simplify part sourcing with 25+ advanced manufacturing technologies and support services, all built around the way real programs actually move. Core capabilities include additive manufacturing, injection molding, CNC machining and sheet metal fabrication, with support across engineering, finishing, inspection, assembly and production. New Glarus Brewing Company philosophy is based on individuality, cooperation, and the employment of 100% natural ingredients to produce world-class, handcrafted beers like Spotted Cow, for our friends in Wisconsin. Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

  4. 21. Juli ·  Bonus

    BONUS: Software-Defined Automation: The Future of Industrial Control (sponsored by Siemens)

    Two worlds that have never previously spoken the same language are now building the same machine. This week Chris sits down with David Nichols, CEO, Co-Founder and Engineer at Loupe, an alum of the show making his return. We are also joined by Kristen Quasey, Architecture & Portfolio Sales Manager, and Jan Bajorat, Senior Director of Software-Defined Automation, both at Siemens, for this special bonus episode of Manufacturing Happy Hour, live from Automate 2026. Together they get into software-defined automation, what that looks like on the shop floor, and why it's picking up momentum right now. David shares the story behind SASE, the Society of Automation Software Engineers, and what it felt like building a community around an idea before most of the industry had caught on. Kristen and Jan bring the perspective of a company adapting to a new generation of engineers and a shifting global workforce. In this episode, find out: What David means when he compares software-defined automation to a "chocolate and peanut butter" combination.Why David describes SASE as starting from a place of desperation rather than strategy.How Kristen and Jan see a new generation of engineers changing what companies need from automation.How building the software of a machine before its mechanics has changed what David's team was able to deliver.How a distributed team can fix a production issue without setting foot on the plant floor.Why Jan believes software-defined automation is what makes industrial AI possible at scale.Why global workforce shortages are pushing manufacturers toward a software-defined approach.Why software-defined automation is not the same thing as software automation. Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “If we can make it through this phase where we're kind of out in the wilderness, it's great. We're excited about what the next 10 years are going to look like, and I hope a lot of it looks like this.” - David Nichols, CEO, Co-Founder and Engineer at Loupe “When you have certain devices that are typically on the hardware side and you have a software-defined approach, you can now scale much quicker and be a lot more flexible.” - Kristen Quasey, Architecture & Portfolio Sales Manager at Siemens“With so many unfilled jobs that you need, you need a huge step. You need to drastically change, and this is what SCA is about. It's a big step up. It's not a small incremental thing.” - Jan Bajorat, Senior Director of Software-Defined Automation at Siemens Links & mentions: Loupe is an engineering organization serving machine builders by providing control systems and developing software for automated equipment.Siemens is a leading technology company focused on industry, infrastructure, mobility, and healthcare. The company’s purpose is to create technology to transform the everyday, for everyone.SASE is a community of engineers who are converging and completely revolutionizing software practices and automation. Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

  5. 17. Juli

    296: The Art of Building in the Age of AI with Baukunst Co-Founder Tyler Mincey

    What does it take to build something well, on purpose, in a world that keeps pushing you to move faster? This week Chris sits down with Tyler Mincey, Co-Founder and General Partner at Baukunst, a San Francisco and Boston based collective of creative technologists that also runs an early-stage venture fund. Tyler opens up about where the name Baukunst comes from and what building with intention means to him, drawing on a path that started with the touchscreen on the original iPhone at Apple. Tyler breaks down research Baukunst has been running on AI adoption on the factory floor, talking through the different stages companies move through as they bring it into their operations. He gets into where the hype lines up with what he's seeing and where it doesn't, and challenges the idea that manufacturing is behind on technology. The chat also turns to what AI could mean for the people doing the work day to day, not just the businesses putting it in place. In this episode, find out: How Tyler's work on the original iPhone influenced his approach to building physical products.The meaning behind the name Baukunst and what "artful building" means to Tyler.What it took to build deep, trusted manufacturing partnerships during his time at Apple.Tyler's non-linear career path from engineering into digital design and venture capital.Why Baukunst formed research organizations/study groups to research AI and manufacturing.The stages companies move through as they bring AI into their operations.Where AI is already delivering results on the factory floor, and where the hype outpaces reality.Why the human side of AI adoption matters, and what the shift from bank tellers to ATMs can teach us. Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “Part of the reason I'm hungry for artful building is that there’s a whole lot of coulda but not a lot of shoulda in how we develop technology these days, where we feel like we're just rushing and accelerating towards an inevitable future that feels dystopian.” - Tyler Mincey, Co-Founder and General Partner at Baukunst“I love people talking about how much of a will gap versus a skill gap we have in manufacturing these days. It's really an attractive place to work for the future and its inspiring for the next generation of engineers, of industrial labor and of operations professionals.” - Tyler Mincey, Co-Founder and General Partner at Baukunst“Getting back to the human face, I think it's within our power to build different things too. And I think really holding our feet to the fire, asking ‘do we want to live in a world where things work this way’ is another gut check that I'm very passionate about.” - Tyler Mincey, Co-Founder and General Partner at Baukunst Links & mentions: Baukunst is a collective of creative technologists advancing the art of building. Our inaugural $100M venture fund is dedicated to leading pre-seed investments in companies at the frontiers of technology and design. Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

  6. 10. Juli ·  Bonus

    BONUS: AI in Manufacturing: What’s Broken, What’s Working, and How Manufacturers Can Succeed with AI featuring PTC's Joseph June

    What if your AI strategy doesn't need more agents, just a better plan? This week Chris sits down with Joseph June, who leads AI strategy at PTC to talk about what companies are getting wrong with AI - going too broad too fast. Joseph goes into why picking one problem and really solving it is the way to go when onboarding AI. He shares a great example of what a strong AI use case looks like on the shop floor and unpacks the concept of ‘production data foundation’. The conversation turns to where agents are headed. There's also some good, grounded discussion here on building trust with AI and how the process mirrors onboarding any new employee. In this episode, find out: How AI experience helped Joseph make the leap from ServiceMax into leading AI strategy at PTCThe most common mistake manufacturers make when rolling out AIWhat separates companies making AI progress from those stuck in pilot purgatoryWhat ‘production data foundation’ means, and why simply having more data shouldn’t be the goalHow AI agents are being used in manufacturing today, and where that's headed nextWhy the plan behind your agents matters more than the agents themselvesHow to build trust in AI gradually, using the advise, assist and automate framework Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “A lot of the hesitation and a lot of the concerns people have about AI are probably real, but a lot of them are sentiment, and it takes time to be able to build that trust.” - Joseph June, Head of AI Strategy at PTC“What's unique about AI that is different from a person - it is capable of processing a very large amount of data in a faithful and ruthless way to be able to accomplish a particular outcome.” - Joseph June, Head of AI Strategy at PTC“The type of data matters. Data that represents individual decisions that people or groups of people have made in efforts to accomplish a specific goal. That's really valuable data.” - Joseph June, Head of AI Strategy at PTC Links & mentions: PTC enables companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. Manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.ServiceMax helps customers keep the world running with asset-centric field service management software. Their cloud-based software and mobile apps provide a complete view of assets to field service teams. Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

  7. 7. Juli ·  Bonus

    BONUS: From a Sabbatical to Building the First Full-Stack Industrial AI Company with Andres Naranjo, CEO of Software Toolbox

    Andres Naranjo sailed a race around the world, wrote Japan's digital agenda, and spent his sabbatical teaching himself AI from scratch. This week Chris sits down with Andres, CEO of Software Toolbox, to hear some incredible life stories and dig into what bringing AI into the industrial world looks like right now. Andres has lived a lot of lives as a consultant, entrepreneur, ocean racer and AI builder. He's pretty direct about why he walked away from consulting to pursue his current endeavors - the AI wave was moving far too fast to be on the side-lines of it. There's also practical conversation here for anyone thinking about how to deploy AI on the plant floor, and Andres' breakdown of how to effectively train an agent. In this episode, find out: Why Andres left one of the most prestigious consulting firms in the world to go build things himselfWhat sailing a race around the world taught him about data, analytics and machine learningWhat the industrial tech stack of the future actually looks like and why it's simpler than anyone is making it soundThe difference between machine learning, generative AI and agentic AI and why confusing them is holding the industry backWhy the era of the dashboard is over and what should replace itWhat an AI agent actually is, how you train one, and where on the plant floor you should be deploying it firstWhy Andres bought Software Toolbox instead of building from scratch and the simple framework behind that decisionWhy Andres moved back to Silicon Valley after Japan and what he saw happening in AI that made him think it was time to stop advising and start building Enjoying the show? Please leave us a review here. Even one sentence helps. It’s feedback from Manufacturing All-Stars like you that keeps us going! Tweetable Quotes: “AI is a salad bowl of technologies and almost always people conflate one with the other in really strange ways.” - Andres Naranjo, CEO of Software Toolbox“ It is a wonderful time to build. It's probably the best time ever. I want it to be in it. I didn't want to be on the side-lines for it.” - Andres Naranjo, CEO of Software Toolbox“There are many ways to lean in, and it's okay if there is some failure. Everything is a normal distribution. You’ve got to blow up rockets to land rockets on the moon.” - Andres Naranjo, CEO of Software Toolbox Links & mentions: Software Toolbox is a full-stack industrial AI company, delivering industrial connectivity software, data platforms, and AI agents that augment the people working in manufacturing and process industries.Allie integrates intelligence into factory operations: learning from machines, sensors and systems to detect problems, recommend actions and coordinate responses in real time. Make sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

Info

Welcome to Manufacturing Happy Hour, the podcast where we get real about the latest trends and technologies impacting modern manufacturers. Hosted by industry veteran Chris Luecke, each week, we interview makers, founders, and other manufacturing leaders that are at the top of their game and give you the tools, tactics, and strategies you need to take your career and your business to the next level. We go beyond the buzzwords and dissect real-life applications and success stories so that you can tackle your biggest manufacturing challenges and turn them into profitable opportunities. Stay Innovative, Stay Thirsty.

Das gefällt dir vielleicht auch