Shelf Talks

Roberta Townes

Shelf Talks is the go-to podcast for female founders, product-based entrepreneurs, and emerging brands who want to learn how to get their products into retail stores and thrive once they’re there. Hosted by Roberta Townes, a seasoned retail buyer, each weekly episode features unfiltered conversations with founders who’ve landed on shelves at top retailers. You’ll learn exactly how they pitched to buyers, built retail partnerships, scaled wholesale distribution, and grew brand awareness all while navigating the real challenges of building a product-based business. If you’re ready to turn your product into a retail success story, discover what retail buyers look for, and gain insider tips on wholesale strategy, retail readiness, and in-store growth, this is your podcast. New episodes drop every week, subscribe to Shelf Talks and learn how to get your brand retail-ready and thriving on the shelf. Also if you are looking for more knowledge, host Roberta Townes book 'Shelf Talk: A Step by Step guide to getting your Product in Retail Stores' is available on Amazon.

  1. VOR 4 TAGEN

    5 Costly Mistakes That Are Blocking You From Getting In Front of Retail Buyers

    Send us Fan Mail Struggling to get your product in front of retail buyers—even though you know it belongs on the shelf? In this solo episode of Shelf Talks, I’m breaking down the 5 biggest mistakes product-based founders make when trying to connect with retail buyers and how these missteps could be the exact reason you’re not getting responses, meetings, or retail opportunities. As a retail buyer with 15+ years of experience, I’ve seen it all from generic outreach emails and poorly targeted pitches to missed follow-ups that cost brands real shelf space. The truth? Getting into retail isn’t just about having a great product—it’s about how you position, pitch, and present your brand to buyers. In this episode, you’ll learn:  Why not researching the retailer is costing you opportunities  The #1 mistake founders make in retail buyer outreach emails How slow follow-ups can delay your retail placement by months (or even a year)  What to send instead of a generic line sheet to actually stand out  Why consistent, strategic follow-up is the key to landing retail deals If you’re ready to stop getting ignored and start building real relationships with retail buyers, this episode will give you the actionable strategies you need to finally get in the door. If this episode gave you clarity on your retail strategy, share it with another founder who’s trying to get on shelves and don’t forget to follow Shelf Talks so you never miss the insights that can take your brand from overlooked to on-shelf. Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    14 Min.
  2. 25. MÄRZ ·  BONUS

    3 Rapid Retail Questions with Marisa Sergi, CEO of L'uva Bella Wines

    Send us Fan Mail If you’ve ever felt like your emails are getting lost in a buyer’s inbox or questioned why your retail pitch isn’t landing, this quick-hit segment is packed with actionable insights you can apply immediately. Marisa pulls back the curtain on how to stand out to retail buyers in a saturated market sharing her strategic approach to timing, tailoring, and simplifying your outreach to increase open rates and get real responses. She also gets honest about rejection in retail and why playing the long game is key to securing and sustaining placements. One of the biggest takeaways? Don’t overextend too early. Marisa explains why starting smaller, protecting your initial placements, and focusing on performance can turn early “no’s” into future “yeses” a critical strategy for founders serious about long-term retail success. She also highlights the importance of building a strong founder network because scaling a product-based business in retail isn’t just about strategy, it’s about having the right support system to navigate the highs and lows. In this episode, you’ll learn:  How to get a retail buyer’s attention (and actually get your emails opened)  Smart retail pitch strategies that cut through the noise  Why rejection is part of the process and how to leverage it  The importance of starting small to win big in retail stores  How community and mentorship can accelerate your growth If you're an emerging brand founder looking to confidently pitch to retail buyers, land your first accounts, and build a product that performs on shelf this is a must-listen. 🎧 Tune in now to sharpen your retail strategy and take your next step toward getting on shelves and staying there. Listen to the full episode with Marisa released 3/23/26 Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    4 Min.
  3. From Family Business to Retail Powerhouse: How Marisa Sergi Scaled L’uva Bella Wines

    23. MÄRZ

    From Family Business to Retail Powerhouse: How Marisa Sergi Scaled L’uva Bella Wines

    Send us Fan Mail If you're a product-based founder trying to get into retail stores—and actually stay there—this episode is your blueprint. In this episode of Shelf Talks, I sit down with Marisa Sergi, CEO and co-founder of a multi-brand wine company, to break down what it really takes to build a retail-ready brand, pitch buyers with confidence, and scale from small beginnings to major retail shelves across the country. Marisa shares her journey from earning just $500 paychecks while starting her brand… to cold calling retailers, building trust with buyers, and turning data into sales stories that win shelf space. This is a masterclass in retail strategy, persistence, and smart scaling for any founder looking to grow in stores. We also dive into what happens after you land retail—because getting on the shelf is only half the battle. In this episode, you’ll learn:  How to get your product into retail stores (even with no connections)  The exact approach to cold calling and pitching retail buyers Why data and storytelling are key to winning more accounts  The biggest mistakes founders make that cost them retail deals  How to drive in-store sales and build trust with retailers When to cut SKUs and focus on what actually sells What it takes to scale a product-based business in retailIf you're struggling with:  Getting in front of buyers  Not knowing what to say in your pitch  Products sitting on shelves without selling  Or feeling stuck after landing your first retail account… This episode will give you the clarity and confidence to move forward. Luva Bella Instagram: https://www.instagram.com/luvabellawines/ Luva Bella Website: https://luvabella.com/winery/ Brew Kettle Website: https://thebrewkettle.com/ The Fresh Patch Podcast - Where Good Pets Get It. Welcome to the Fresh Patch Podcast where we talk about everything, from dog...Listen on: Apple Podcasts   Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    42 Min.
  4. 16. MÄRZ

    How to Follow Up With Retail Buyers After a Trade Show

    Send a text Trade shows like Expo West are exciting for product founders. You spend months preparing your booth, sampling your product, and finally getting the chance to meet retail buyers face-to-face. But here’s what many founders don’t realize: Getting your product into retail stores rarely happens at the trade show itself. It happens in the follow-up. In this solo episode of Shelf Talks, I’m breaking down 5 strategic ways to follow up with retail buyers after a trade show so your brand stays memorable and moves closer to landing on retail shelves. If you're a product-based founder trying to get your products into retail stores, your post–trade show strategy can be the difference between being forgotten and building a long-term retail partnership. Inside this episode, you’ll learn: • How to send a personalized follow-up email that retail buyers actually remember • The retail-ready assets buyers need to evaluate your brand • How to reinforce your retail story and product differentiation • Why sending a post-trade-show product sample can move conversations forward • How to use LinkedIn to stay visible with retail buyers and build relationships Whether you just exhibited at Expo West, walked a regional trade show, or are preparing for your first event, these strategies will help you turn those booth conversations into real retail opportunities. If you’re serious about getting your product on retail shelves, pitching retail buyers with confidence, and growing your product-based business, this episode is for you. 🎧 Follow Shelf Talks so you never miss an episode packed with insights to help you grow your brand, develop your retail strategy, and land more retail accounts. Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    10 Min.
  5. 11. MÄRZ ·  BONUS

    Rapid Retail Questions with Jing Gao, Founder of Fly By Jing

    Send us Fan Mail In this special Retail Readiness Round from Shelf Talks, Fly By Jing founder Jing Gao shares what it really takes for a product-based business to succeed in retail. If you're a founder working toward getting your product onto store shelves, this rapid-fire segment breaks down the essential elements buyers and retailers expect before saying yes. Jing dives into the fundamentals of retail readiness, including why proof of concept matters, how a clear value proposition should show up directly on your packaging, and why your product needs to stand out enough to move off the shelf on its own. She also shares three non-negotiables every founder must understand before pitching retail—from margin structure and hidden retail costs to the financial resources required to support a retail launch. Plus, she highlights a mistake that can permanently damage retailer relationships: failing to deliver on supply chain commitments. You’ll learn about:  • What makes a product truly shelf ready • The three non-negotiables before pitching retail buyers • Why margin structure and retail costs matter more than most founders realize • The importance of supply chain readiness and delivering on time and in full • How getting on retail shelves unlocks access to a broader consumer base If you're preparing to pitch retailers or scale your brand in stores, this quick Retail Readiness Round delivers powerful insight from a founder who successfully built a globally recognized food brand. Listen to the full episode released 3/9/2026 Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    4 Min.
  6. How Jing Gao Built Fly By Jing From Supper Clubs to 12,000 Retail Stores

    9. MÄRZ

    How Jing Gao Built Fly By Jing From Supper Clubs to 12,000 Retail Stores

    Send us Fan Mail What does it take to turn a cultural idea into a global CPG brand—and land on thousands of retail shelves? In this episode of Shelf Talks, Roberta Townes sits down with Jing Gao, Founder and CEO of Fly By Jing, the flavor-forward food brand that brought authentic Sichuan flavors into mainstream grocery stores across the U.S. Before Fly By Jing became a breakout CPG success found in Whole Foods, Target, Costco, Walmart, and 12,000+ stores, Jing was hosting supper clubs around the world, carrying rare Chinese ingredients in her suitcase and introducing people to flavors they had never experienced before. That insight eventually led to one of the most talked-about launches in modern food entrepreneurship. In this conversation, Jing breaks down the real strategy behind building a modern food brand—from launching with Kickstarter and DTC, to building demand through organic social media and earned press, to scaling into retail distribution and national grocery chains. If you’re a food founder, CPG entrepreneur, or product-based business owner looking to get into retail, this episode is packed with real insights on how to grow a brand without losing authenticity. You’ll learn: • How Jing identified a gap in the U.S. food market after attending Expo West • Why she started with Kickstarter and direct-to-consumer before retail • How Fly By Jing went from small-batch kitchen production to national distribution • What founders need to know about retail buyers, shelf strategy, and packaging for grocery stores • The role of press, organic social, and word-of-mouth in driving demand • Why Fly By Jing said no to retail for two years before entering Whole Foods • How the brand scaled through COVID supply chain disruptions and explosive demand • The strategy behind collaborations, innovation, and expanding product categories • How to navigate venture funding, investor rejections, and scaling a food startup Jing also shares honest insights about pitching investors who didn’t believe Asian food could scale—and how persistence, culture, and consumer demand ultimately proved them wrong. Whether you're preparing for Expo West, building a CPG startup, or trying to understand what retail buyers look for when selecting new The Fresh Patch Podcast - Where Good Pets Get It. Welcome to the Fresh Patch Podcast where we talk about everything, from dog...Listen on: Apple Podcasts   Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    43 Min.
  7. 27. FEB. ·  BONUS

    MINI DIVE TRADE SHOWS: She Didn’t Just Blend In at Cosmoprof...She Built Authority

    Send us Fan Mail Trade shows aren’t just about foot traffic they’re about getting in the right rooms. In this final Expo mini dive, Brittany Lo shares how exhibiting at a major beauty trade show led directly to landing her first retail account with Neiman Marcus and eventually opening doors with Urban Outfitters and Free People. We talk about:  • Using trade shows strategically to meet buyers  • Why industry expos aren’t about consumers — they’re about retail relationships  • The power of a clear one-liner and premium positioning  • Understanding that trade show ROI often takes months, not days  • How launching in the right retail environment can instantly elevate brand credibility Brittany shares how showing up at a beauty expo with intention not just a booth helped position Beia as a modern, elevated brand in a growing (and once-taboo) category. If you’re preparing for trade shows, this episode is your reminder: trade shows are a long game. Get on buyers’ radar. Refine your pitch. Own your niche. ✨ Want to go deeper into Brittany’s retail strategy and brand-building journey? Listen to her full Shelf Talks episode released April 7, 2025. Follow Shelf Talks for more real conversations with female founders building brands that land and last on retail shelves. 🎙️ Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    5 Min.
  8. 26. FEB. ·  BONUS

    MINI DIVE TRADE SHOWS: She Went to Expo West Without Product...and Landed Retail On the Spot

    Send us Fan Mail What if you went to Natural Products Expo West… without finished product? In today’s mini dive, Jess Berger, founder of Bundle x Joy, shares how she showed up to Expo West with mock-up packaging, no confirmed retailers, and massive MOQs hanging over her head — knowing she had to make something happen. Instead of waiting until everything was perfect, she leaned into scrappiness, bold differentiation, and a clear retail pitch. The result? A retail opportunity that changed the trajectory of her brand. If you’re preparing for trade show season, debating whether you’re “ready,” or wondering how to approach buyers with confidence this episode is your reminder that trade shows are what you make them. Want the full strategy behind how she built, pitched, and scaled Bundle x Joy?  Be sure to listen to Jess’s full Shelf Talks episode released July 14, 2025, where we go deeper into product development, MOQs, retail strategy, and what it really takes to land and grow in stores. Follow Shelf Talks so you don’t miss the rest of this week’s daily mini dives — short, powerful lessons to help you build with confidence. 🎙️ Support the show How to Follow Shelf Talks Podcast on social: Instagram: https://www.instagram.com/shelftalkspodcast/ Linkedin: https://www.linkedin.com/company/shelf-talks-podcast Love what you hear on Shelf Talks? You can now support the podcast. Every contribution helps bring more indie voices to the mic. Thank you for being part of this journey! ✨ https://www.buzzsprout.com/2411532/support Contact us via email: Hello@shelftalks.com  Reach out if you know of a female founder with an impactful brand and retail story and leave a review if you found value in this episode! Hello@shelftalks.com Purchase the book Shelf Talk: A step by step guide to launching your product in Retail Stores by Roberta Townes Buy Book

    8 Min.

Info

Shelf Talks is the go-to podcast for female founders, product-based entrepreneurs, and emerging brands who want to learn how to get their products into retail stores and thrive once they’re there. Hosted by Roberta Townes, a seasoned retail buyer, each weekly episode features unfiltered conversations with founders who’ve landed on shelves at top retailers. You’ll learn exactly how they pitched to buyers, built retail partnerships, scaled wholesale distribution, and grew brand awareness all while navigating the real challenges of building a product-based business. If you’re ready to turn your product into a retail success story, discover what retail buyers look for, and gain insider tips on wholesale strategy, retail readiness, and in-store growth, this is your podcast. New episodes drop every week, subscribe to Shelf Talks and learn how to get your brand retail-ready and thriving on the shelf. Also if you are looking for more knowledge, host Roberta Townes book 'Shelf Talk: A Step by Step guide to getting your Product in Retail Stores' is available on Amazon.

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