The Good Builder Podcast

The Good Builder

This week in home building news! Catch up with Az and a colourful array of guests, to hear about who's killing it, who's innovating, and who's getting into strife in the world of new home construction.

  1. The Daily Dose #310 | Margins are won or lost before the job begins with Owen Chambers

    vor 3 Std.

    The Daily Dose #310 | Margins are won or lost before the job begins with Owen Chambers

    Most builders think margin disappears on site. Owen Chambers says it disappears earlier than that. Owen joins Az from The Professional Builder, the coaching team working with thousands of residential builders across Australia, New Zealand, the UK, the US and Canada. His argument is simple. Residential construction has limited upside and plenty of downside, so the game is not maximising profit on a good job. It is protecting margin on every job. And most of that protection happens before a contract is signed. In this episode, Owen breaks down: The nine profit zones of a building business, and the four and a half that sit on the front end: pricing, positioning, sales, marketing and contractsWhy pricing to win work is different from pricing to win in business and in lifeThe five concerns every client is really weighing up: timeline, budget, trustworthiness, quality and communication, and how to sell on all five instead of competing on price aloneWhy most builders chase traffic when their real problem is conversionWhere margin erodes after contract: labour, materials, subs and variations, and the tight feedback loops that catch it earlyThe red, orange, green audit: a person and a process for every part of the businessWhy you are the builder, not the bankWhat one percent of margin is actually worth, and why losing it can mean weeks of extra work a year just to stand stillThe Professional Builder's Queensland roadshow runs 21 to 23 July: Gold Coast on Tuesday the 21st, Brisbane on Wednesday the 22nd, and Sunshine Coast on Thursday the 23rd.  Three hours in the morning, working on your business with TPB coaches, members and alumni. Tickets are $97 and include a copy of the book. Az will be at the Sunshine Coast session. Book your spot: https://www.tpbevents.com/event/queensland-roadshow-2026/workshops

    59 Min.
  2. vor 2 Tagen

    THe Daily Dose #309 | Builders say quality. Customers say communication. With Increase Construction

    Builders think their customers care most about build quality. Customers say it is communication. Az and the team from Increase Construction dig into where AI actually earns its place in a building business, from sales call coaching to customer experience, plus early findings from TGB's builder marketing survey. SHOW NOTES / DESCRIPTION What do builders think their customers care about most? Quality of work. What do customers actually say? Communication. That gap sits at the centre of this episode. Az is joined by Drew and Sean from Increase Construction to talk about where AI actually earns its place in a building business. Not as a gimmick, but as a way to clear the back office so builders can spend more time face to face with their customers. The conversation runs through real, working examples: Why most builders can stay small and still scale, and the first question to ask before spending a dollar on marketingTurning one recorded conversation into weeks of content, on repeat, without a studio dayScoring every sales call against a checklist that updates weekly, so feedback to the team is based on fact rather than favouritismThe customer experience blind spot: the clients who quietly walk because nobody asked for the appointment or followed upBuilding one dashboard from data a builder already has, instead of a six figure software projectKeeping client data safe: Australian servers, and scrubbing business and personal details before anything reaches an AI providerPlus early findings from TGB's builder marketing survey, including how little most builders spend on marketing and why most cannot say what is actually working. This episode is proudly sponsored by MyConstruct, built by Australian builders for Australian builders. Get a 30-day trial at myconstruct.com. Hosted by Az. New episodes of The Good Builder Podcast every Mon, Wed and Fri. For more on Increase Construction: https://increaseconstruction.com/

    32 Min.
  3. vor 4 Tagen

    The Daily Dose #308 | 1 July: Every Change That Hits Your Building Business

    A new financial year lands on 1 July, and it brings more than the usual housekeeping. In this solo Monday episode, Az runs builders through every change hitting their business in the same week. Award wages, payday super, expanded parental leave, tighter safety rules in South Australia, the NSW DBP Act expansion, and the permanent return of loss carry back. He also breaks down the headlines that matter. The record $119 billion Queensland budget and the Residential Activation Fund doubled to $1 billion. The $5.2 billion NSW bet on Western Sydney water and prefab. And the apprenticeship numbers that look strong on the surface but tell a messier story underneath, with a hard look at why a fragmented industry full of overlapping not for profits keeps getting diluted results. Plus a first look at two reports landing in the coming weeks. The inaugural Top 100 Queensland Builders Report, ranking the state's hundred biggest residential builders by build value, where total builds dipped but contract values climbed. And the State of Australian Land report, produced with Terralytics, mapping land price, current and future supply, and how fast land is clearing. Subscribe to the database to be first when both drop. In this episode: Award wage rise to $26.44 an hour, over $1,000 a week for the first timePayday super, and the ATO clearing house closing on 30 JunePaid parental leave reaching 26 weeksSouth Australia lowering its fall height threshold to two metresNSW DBP Act expanding to Class 3 and 9c renovation and remedial workLoss carry back returning permanently for companiesThe Queensland and NSW budgets, and what the apprenticeship data really showsRead the full 1 July article at thegoodbuilder.com.au. General information only. Not legal, financial or work health and safety advice. Confirm your obligations with the relevant regulator or a licensed adviser. #TheGoodBuilder #ConstructionIndustry #BuildingBusiness #AustralianBuilding #Tradies #PaydaySuper #EOFY #QLDBuilders

    10 Min.
  4. The Daily Dose #307 | The Youngest Builder in NSW, 30 Years On | Brad Acheson Stroud Homes Dubbo

    25. Juni

    The Daily Dose #307 | The Youngest Builder in NSW, 30 Years On | Brad Acheson Stroud Homes Dubbo

    Brad Acheson had his builder's licence before his 21st birthday. Possibly the youngest in New South Wales at the time. He spent the next two decades building under his own name in Dubbo, up to 35 homes a year, with a reputation the whole town knew. Then he handed that name over and joined Stroud Homes Dubbo. Not because the business was failing. Because he was the business. Every answer, every decision, every holiday booked around which hotel had the best Wi-Fi. He wanted systems that would set him free. Three and a half years on, Brad came back from a week away and was caught up by 11am. The business had run without him. In this episode he sits down with Az to unpack what that shift actually took. Systemising a building company without losing what made it his. Why a franchise community beats going it alone. And the moment that caught the host off guard: the first guest to thank his wife on the show. Asked what makes a good builder, Brad doesn't reach for volume, margin or systems. He says empathy. Anyone can build a house. Not everyone builds it for the person who has to live in it. Listen now. In this episode: Getting a full builder's licence at 20 years and 11 months, and what the trade looked like coming up through TAFE and on-site trainingTwenty-odd years running his own company off his own back, and hitting the ceiling every solo builder hitsThe real reason he joined a franchise: not failure, but the fact that he was the business and couldn't step away from itSystemising a building company so the work doesn't depend on one person holding it all in his headThe holiday test: a week away, then caught up by 11am the day he got backWhy the franchise community beats going it alone, and what builders share when there's no competition in the roomThe role his wife Lisa plays, and the first wife shout-out in the show's historyWhat actually makes a good builder, in Brad's wordsThe line that sticks: anyone can build a house. Not everyone builds it for the person who has to live in it. Guest: Brad Acheson, Stroud Homes Dubbo Host: Az, The Good Builder For more: https://franchise.stroudhomes.com.au/ Podcast sponsor: This episode is proudly supported by MyConstruct. The Aussie Construction Software Built By Aussies Builders. Try it free for 30 days at myconstruct.com. #thegoodbuilder #constructionindustry #buildingbusiness #australianbuilding #stroudhomes #dubbo

    58 Min.
  5. The Daily Dose #306 | The Builder and the Designer: Where It Works and Where It Breaks With Vicky Cutler

    23. Juni

    The Daily Dose #306 | The Builder and the Designer: Where It Works and Where It Breaks With Vicky Cutler

    Most builds get into trouble long before anyone picks up a hammer. They get into trouble in the design. In this episode of The Good Builder, Az sits down with Vicky Cutler, a registered architect across New South Wales, Queensland and Victoria with more than twenty years in residential design, and the founder and director of Cutler and Co. Her argument is simple. The builder should be in the room from the start, not handed a finished set of drawings and asked to price them. Vicky makes the case against tendering and for collaboration from inception. Get a builder involved early, get a real cost breakdown, and design something that can actually be built to budget. She explains where the old tension between architects and builders comes from, how it cracks open on site, and why most of it traces back to working in isolation and ego. The conversation covers the early decisions that quietly cost builders later, from construction method to site access. It covers the render that looks the part but cannot be built, and what that does to a client's trust. And it covers the practical side most builders overlook, including charging for time in the early stage like any other consultant. For builders, trades and suppliers, the takeaway is direct. A good designer alongside you does not add cost. It takes a large share of the stress, the rework and the risk off the table. Vicky also shares what she is building now, from commercial work across the coast to a boutique resort in Sri Lanka, and what a real working partnership between a builder and an architect looks like when both leave the ego at the door.Show notes Most builds get into trouble long before anyone picks up a hammer. They get into trouble in the design. Az sits down with Vicky Cutler, registered architect across New South Wales, Queensland and Victoria with more than twenty years in residential design, and the founder and director of Cutler and Co. Her case is simple: the builder belongs in the room from the start, not handed a finished set of drawings and asked to price them. What we get into: Why working in isolation is the root of most builder and architect tensionThe argument against tendering, and what to do insteadThe early decisions that quietly cost builders later, from construction method to site accessThe render that looks the part but cannot be built, and what it does to client trustWhy builders should charge for their time in the early stage like any other consultantHow a good designer can take a large share of the stress, rework and risk off the tableThe state of women in construction, and why Queensland needs to lift its gameWhat Vicky believes makes a good builderChapters 00:00 Why the builder and the designer need to meet 01:52 Meet Vicky Cutler and Cutler and Co 03:47 Residential vs commercial: designing for how people live 07:12 What architects really do beyond the drawings 14:34 The early decisions that quietly cost builders later 17:30 Where the architect and builder tension comes from 19:19 The case against tendering 21:49 Why builders should charge for their early stage time 27:51 Renders that sell vs renders you can build 36:13 How a good designer takes the stress out of a build 43:00 Leaving the ego at the door 50:45 Women in construction and lifting Queensland's game 1:01:45 What makes a good builder Guest: Vicky Cutler, Founder and Director, Cutler and Co https://cutlerco.com.au/ Follow The Good Builder for more conversations with the people building a better industry. Sponsor: This episode is brought to you by MyConstruct. The software platform built by Australian Builders for Australian Builders. Get yiour 30-day trial at https://myconstruct.com/

    1 Std. 10 Min.
  6. 21. Juni

    The Daily Dose #305 | What Do You Do That Only You Can Do? With Dan from A Thousand Feet Deep

    Most leaders stay flat out doing work that someone else on the team could do, while the work only they can do never gets touched. That gap sits at the centre of this conversation. Az sits down with Dan from A Thousand Feet Deep, the culture and leadership business he leans on most, to work through a question that sounds simple and turns out to be the hardest one a leader can answer. What do you do that only you can do? They get into the difference between chasing symptoms and finding the root cause, why leadership is influence before it is anything else, and why a core purpose keeps shifting as a business moves through seasons. Dan makes the case that culture is how you do what you do, not smiling faces and a beer on a Friday, and that the strongest cultures are forged rather than left to evolve. The Penrith Panthers and the Melbourne Storm are his proof, clubs that kept winning while losing their best players every year because the standard lived in the system instead of one or two people. It is also an unusually honest episode. Az is candid about feeling stuck, unmotivated and unsure of his next move, including the three weeks he spent building things that were never his job to build. If you're busy but going backwards, this one names the problem and points to a way through. Sponsor: This episode of the Good Builder Podcast is proudly supported by MyConstruct, the job and client management platform built by Australian builders for Australian builders. Visit https://myconstruct.com/ for your 30-day trial.

    58 Min.
  7. 18. Juni

    The Daily Dose #304 | Your People Are the Business | Julie Bolitho on Hiring, HR and Workforce Planning

    Ask most builders who runs their HR, and the answer is "me." That's the problem. In this episode, Az sits down with Julie Bolitho, a recruitment and HR specialist who has spent close to 30 years in the building industry. She started at sixteen in a land surveying office, studied drafting at TAFE, and went on to work across the HIA, Apprenticeships Queensland and the Australian Industry Trade College before founding Dedicated Staffing Solutions. She knows a building business from the inside. The throughline of this one is simple. Your people are your most important asset, and getting recruitment right is everything. Julie and Az get into the real stuff. Why so many women in the industry undersell themselves, and why they need to back themselves more. Where builders get unstuck hiring friends and family. What candidates using AI on their resumes actually looks like from the other side of the interview table. And why a tidy LinkedIn profile matters more than tradies might think. There's a strong section on workforce planning too. With the trade shortage and 2032 on the horizon, Julie makes the case for bringing on apprentices, trainees and cadets now — and mentoring them under your best people so you're not caught short later. They also talk leadership. The kind that shows up when the conversations get hard, not just when the beers come out. And when Az asks what makes a good builder, Julie's answer is one worth sitting with: someone who embraces change, looks after their people, and knows when to step up, step aside, and step down. A genuinely useful conversation for anyone who employs people in this industry. What we cover Why your people are the real core of a building businessWomen in construction, and why backing yourself mattersWhere builders get unstuck hiring friends and familyCandidates using AI on resumes and cover letters, and how to see through itWhy LinkedIn and social profiles matter for tradiesWorkforce planning ahead of the trade shortage and 2032Using apprentices and trainees to replicate your best peopleLeadership when times get hardSkilled migration and local trade pathwaysSponsors This episode is proudly supported by MyConstruct, construction management software built by Australian builders, for Australian builders. Start a 30-day free trial at myconstruct.com

    32 Min.
  8. The Daily Dose #303 | Honesty Builds the Business | Matt from Vanstyn Constructions

    16. Juni

    The Daily Dose #303 | Honesty Builds the Business | Matt from Vanstyn Constructions

    Matt was never the classroom type. He left school without much love for books or essays, and for years he moved through job after job trying to find his place. What he found was the trade. In this episode, Az sits down with Matt from Vanstyn Constructions — a builder who turned hands-on instinct and hard-won life experience into a thriving business. Patios, carports, decks, renovations and extensions, across residential and commercial work in South East Queensland. Fifteen staff. A 4.9-star rating from 70 reviews. And more than a decade in business, in an industry where most don't make ten years. Matt's story is a reminder that life is the best educator. He talks about learning the trade from the ground up, why he came off the tools, and how he built a one-stop-shop that handles council approvals so clients and builders don't have to. He's honest about the trends he's seeing on the ground too — the rise of granny flats and intergenerational living, where the SEQ market is really sitting, and why he has no interest in chasing size for the sake of it. There's also a good conversation about something builders rarely talk about: rewarding yourself for the risk you carry. And when Az asks the question we ask every guest, what makes a good builder, Matt's answer is simple. Honesty. Be clear, be upfront, and be good at what you do. A grounded, practical chat with a builder who knows exactly who he is. What we cover Why life experience beats formal education in the tradesComing off the tools and building something biggerRunning patios, carports, decks and renovations under one roofHandling council approvals and certification for clients and buildersThe granny flat and intergenerational living trend in SEQWhy bigger isn't always better, and the value of staying manageableRewarding yourself as a business ownerWhat honesty really means for a good builderSponsors This episode is proudly supported by MyConstruct. Construction management software built by Australian builders, for Australian builders. Start a 30-day free trial at myconstruct.com

    40 Min.

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This week in home building news! Catch up with Az and a colourful array of guests, to hear about who's killing it, who's innovating, and who's getting into strife in the world of new home construction.

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