The Learnit Lounge

Learnit

This is The Learnit Lounge, a podcast brought to you by Learnit. In each episode, we sit down with HR and L&D leaders to explore how learning programs have sparked real change—unlocking growth, building trust, and transforming the way their teams work. Hosted by Mickey Fitch-Collins, PhD, a leading facilitator and learning designer at Learnit, this podcast brings you the stories behind successful learning strategies—direct from the people driving them. Learnit is a live learning platform that’s helped over 2 million professionals thrive inside some of the world’s most respected companies. If you're looking for a partner to help you do the same, our contact info is in the show notes. Welcome to The Learnit Lounge—where learning leads to measurable impact.

  1. 47: The Ego Fear Loop: How Your Leadership Blind Spots Are Sabotaging Every Strategy | Tim Ohai

    VOR 4 TAGEN

    47: The Ego Fear Loop: How Your Leadership Blind Spots Are Sabotaging Every Strategy | Tim Ohai

    Strategic plans rarely fail because of bad ideas—they fail when execution breaks down. In this episode, host Mickey Fitch-Collins, PhD, sits down with Tim Ohai, visionary consultant and author of The Zen of Strategic Execution, to unpack what most leaders get wrong about execution, decision-making, and organizational culture. Tim shares breakthrough concepts around the psychology of leadership, how decision environments shape culture, and why clarity—not endless planning—is the superpower behind true high performance. From practical frameworks to mindset shifts, this episode is a must-listen for anyone ready to move beyond “firefighting” and start leading with intentionality and impact. Tim and Mickey explore how trust, clarity, and empowerment drive great decisions—even when leaders aren’t in the room. They tackle why most employees don’t know the company’s strategy, how ego and fear bias organizational choices, and what leaders can do to create healthy, high-performing teams. Whether you’re a seasoned executive or just starting, these insights will help you level up your strategic execution and make professional development feel like a conversation worth having. In this episode, you'll learn: Why true strategy is about decision-making, not planning.How organizational culture is an output of decision environments—and how clarity fuels everything.The framework behind trust-based accountability vs. fear-based accountability, and how it shapes execution.What the “ego-fear loop” is, and how to build environments that encourage psychological safety and curiosity.The practical steps for running a 90-day execution sprint and the crucial art of deprioritization.How the Zen mindset breaks down complex challenges and helps leaders master both self and team environments. Timestamps: 00:00 – Introduction to the Learn-It-All™ podcast and Mickey Fitch-Collins 00:49 – Meet Tim Ohai: consultant, coach, author, speaker 03:38 – Why most leaders are never taught to execute strategy 05:17 – Decoding strategy as a decision-making science 08:00 – Culture as an outcome of decision-making (not a driver) 09:30 – Clarity, empowerment, engagement: the wheel of execution 11:21 – Harvard stat: 95% of employees don’t know the company strategy 12:30 – Ego-fear loop and its impact on organizational decisions 15:03 – Senior executive meetings: the scope of disruption and clarity 17:20 – Why organizations avoid hard conversations and conflict 18:29 – Psychological safety and incentives for curiosity 20:02 – Business best practices vs. mindset work 21:13 – Great leadership is about creating environments for decision-making 22:45 – Alan Mulally’s Ford turnaround: learning culture in action 23:36 – Why “Zen” thinking matters in strategic execution 25:03 – Breaking down self-awareness and situational mastery 28:23 – The 90-Day Execution Sprint: moving from plans to decisions 30:25 – The critical importance of deprioritizing 34:14 – Tim’s biggest leadership lesson: “It’s not about me” 35:48 – The uncomfortable truth about leadership development and execution 36:50 – Where to find Tim’s book and connect with him online About Tim Ohai Tim Ohai is a consultant, coach, author, speaker, and founder who specializes in helping leaders uncover what blocks their teams from unleashing their full potential—and then enables real, tangible change. With an MS in Industrial Organizational Psychology and a focus on leadership development, Tim has authored/co-authored several books, including World Class Selling, Sales Chaos, The Power of Problems, and The Zen of Strategic Execution. He co-founded the Ubuntu Mission, a nonprofit teaching leadership and entrepreneurship in disadvantaged communities, and currently calls Hawaii home. Resources Referenced: Tim Ohai’s websiteTim Ohai’s book: The Zen of Strategic ExecutionTim Ohai’s podcast: How to Not Execute Your Strategy Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    39 Min.
  2. 46: Connection Before Content: The Training Shift Leaders Are Missing | Sarah Machat

    24. MÄRZ

    46: Connection Before Content: The Training Shift Leaders Are Missing | Sarah Machat

    Inclusive leadership isn’t just about policies—it’s about designing learning environments where everyone feels seen, valued, and empowered. In this episode of the Learn-It-All™ podcast, host Mickey Fitch-Collins, PhD, is joined by Sarah Machat, VP of Organizational Quality and Impact at St. Anne’s Family Services. Together, they dive deep into what truly makes learning experiences inclusive, busting myths and sharing actionable strategies pulled from nonprofit, corporate, and social work settings. Sarah explains how continuous quality improvement, accessibility, and belonging intersect—and why “connection before content” should lead every training. From practical metrics to pivoting under resistance, this conversation is a roadmap for anyone who wants to design learning programs that build trust and unlock authentic engagement. Packed with tools, real-world examples, and a future-focused mindset, this episode will sharpen your approach to inclusive L&D and remind you why leading like a human really matters. In this episode, you’ll learn: How inclusive learning differs from accessibility—and why belonging is the secret ingredientThe practical steps for designing training that fits diverse audiences (from shift workers to office teams)Key metrics and signals for measuring whether your inclusive training is actually landingStrategies for navigating resistance from stakeholders and balancing competing prioritiesThe “connection before content” principle—and simple ways to create safety, trust, and engagement in any sessionAdvice for new L&D professionals facing rapid change, plus pillars of flexibility and human-centered design Timestamps: 00:00 – Introduction to The Learn-It-All™ podcast and Sarah Machat 00:59 – What inclusive L&D means in practice 04:03 – Designing training to fit unique audience needs 05:19 – Inclusion vs. accessibility: the Venn diagram 07:00 – Real-world considerations for shift workers, nontraditional staff 08:32 – Entry-level metrics: engagement, attendance, qualitative feedback 09:53 – Gathering feedback through evaluation and informal conversations 12:16 – Pillars of inclusive learning experience design 17:11 – Facing resistance: balancing speed and inclusive considerations 20:05 – Human-centered approach, nervous system regulation, connection before content 23:35 – Connection before content explained, impact on facilitation 25:52 – Mindsets and advice for new L&D professionals: flexibility, ongoing learning 28:37 – Biggest leadership lesson: learning to ask for help and support 30:47 – The uncomfortable truth: endless potential for learning in every leader 32:17 – How to connect with Sarah Machat 33:39 – Final words and podcast feedback invitation About Sarah Machat Sarah Machat is the Vice President of Organizational Quality and Impact at St. Anne’s Family Services. She leads agency-wide quality improvement, learning and development, compliance, and risk management programs, ensuring compliance with governmental, contractual, and accreditation requirements. Sarah started her journey at St. Anne’s as a social work intern and later honed her skills in Diversity & Inclusion and L&D at the Walt Disney Company. She returned to St. Anne’s in 2017, successfully guiding two reaccreditation cycles and championing a data-informed, improvement-focused culture. Sarah holds a Master of Social Work from USC and a BA in Psychology from UC Irvine. Resources & Mentions: Sarah Machat’s LinkedInSt. Anne’s Family Services websiteLearnit.com Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    34 Min.
  3. 45: Small Signals, Big Trust: How Leaders Earn Influence | Mickey Fitch-Collins, PhD

    17. MÄRZ

    45: Small Signals, Big Trust: How Leaders Earn Influence | Mickey Fitch-Collins, PhD

    Learning isn’t just about skills. It’s about confidence, belief, and the stories that shape us. In this energizing solo episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, dives into why confidence is the most overlooked—and powerful—outcome of any learning program. Drawing on research, real-life examples, and memorable stories, Mickey explores how learning builds not just know-how, but true belief in yourself and your peers. You’ll hear how fostering agency, psychological safety, and storytelling can create a ripple effect of change in teams and organizations. Plus, Mickey shares practical tools for measuring belief, designing for confidence, and making learning stick—so you can turn insight into action, and action into impact. In this episode, you’ll learn: Why belief and confidence are foundational to real learning—not just traditional metrics like ROIHow storytelling captures the true impact of learning and makes growth visibleThe importance of psychological safety and peer feedback in building “Teamship” and collective confidenceWhy measuring confidence (not just skills) is a leading indicator for performance and retentionActionable ways to design learning experiences that foster trust, agency, and a growth mindsetHow to collect and leverage stories to sustain a culture of learning and transformation Timestamps: 00:00 – Welcome to The Learnit Lounge: big picture of learning transformation 00:42 – Why belief is the true outcome of learning 01:13 – The critical role of confidence as a lever for change 01:43 – How agency and psychological safety unlock transformation 02:28 – Building collective confidence through “Teamship.” 02:56 – Real stories vs. testimonials: how change really happens 03:30 – A powerful story of learning, self-belief, and tough conversations 04:45 – The “aha” moment: belief in action 05:10 – How to start measuring belief and designing for confidence 05:39 – Tools to build a culture of storytelling and agency 06:08 – Why confidence predicts performance—and why it keeps people from leaving 06:29 – A call to share your stories and be part of The Learnit Lounge community 06:41 – Connect with Mickey Fitch-Collins on LinkedIn About Mickey Fitch-Collins Mickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection. Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions: Learnit: https://www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    10 Min.
  4. 44: Resilience Is Recovery: Leading Through Constant Change | Peter Plumlee

    10. MÄRZ

    44: Resilience Is Recovery: Leading Through Constant Change | Peter Plumlee

    Resilience isn’t just a buzzword—it’s a real skill. In this energizing episode of the Learn-It-All™ podcast, host Mickey Fitch-Collins sits down with learning leader Peter Plumlee for a refreshingly honest look at resilience, adaptability, and what it truly takes to thrive in today’s ever-changing, AI-powered workplace. Together, they break down the myths (“just muscle through it!”) and reveal how real growth comes from curiosity, self-reflection, and being willing to get it wrong. With practical analogies (cars, cats, and even Uber rides), Peter and Mickey explore why modern organizations can’t afford to ignore “power skills” like adaptability, the role of workplace culture in enabling psychological safety, and how leaders can build resilient teams—without just demanding that people toughen up. Get ready for candid stories, actionable strategies, and the reminder that sometimes, all you really need is five good minutes to breathe. In this episode, you’ll learn: How Peter defines resilience vs. adaptability, and why both matter in today’s workplaceThe critical behaviors that truly resilient and adaptable people share—plus tips to build these habitsWhy psychological safety is essential for team growth (and how to foster it, practically)The most powerful tool leaders have for building resilient cultures (hint: it’s not a checklist)Why failure is crucial to learning—and how to help yourself and your team bounce backWhat it means to “lead like a human” in a world of AI, automation, and ever-more uncertainty Timestamps: 00:00 – Welcome to The Learnit Lounge: setting the stage for resilience 02:36 – Why “muscling through” isn’t real resilience 04:36 – Cars, GPS, and Peter’s favorite analogies 08:32 – The cultural side: how teams can talk about adapting 10:59 – Storytelling, psychological safety, and why leaders must “show the work” 14:38 – The magic (and business case) for curiosity 18:05 – Real stories: adapting through the uncertainty of COVID 24:30 – How to fail well—and why that’s a leadership superpower 26:24 – Thinking outside the box (when there is no box!) 28:47 – Staying human—and emotionally resilient—in the age of AI 30:44 – Peter’s biggest career lesson as a leader 31:39 – Hot takes: why leaders sometimes resist learning 34:30 – Where to find Peter and keep the conversation going 35:48 – Wrap up and ways to connect with the podcast About Peter Plumlee Peter Plumlee is a practical, people-first learning leader passionate about helping managers and teams build skills, confidence, and momentum through real-life development. He’s known for designing engaging, immediately useful growth experiences that help organizations create workplaces where people feel supported, challenged, and genuinely excited to grow. He brings authenticity and a service mindset to every conversation—whether coaching teams, speaking on a podcast, or writing for a national audience. Resources & Mentions: Peter Plumlee on LinkedInPeter Plumlee's WebsiteThe Learnit Lounge: www.learnit.com Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    36 Min.
  5. 43: Better Loops, Better Leaders: Rewiring for Impact | Mickey Fitch-Collins, PhD

    3. MÄRZ

    43: Better Loops, Better Leaders: Rewiring for Impact | Mickey Fitch-Collins, PhD

    Winning learning programs aren’t built on urgency—they’re built on mindful habits, strategic defaults, and human connection. In this energizing solo episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, dives into the subtle power of “habit loops” for Learning & Development professionals. Drawing from her real-world experience—and BJ Fogg’s behavioral science—Mickey unpacks how hidden habit patterns can leave even seasoned leaders stuck in reaction mode, busywork, and surface-level solutions. But there's a way out. Through actionable reframes and practical tools, this episode offers a blueprint for rewiring habit loops to boost impact, clarity, and trust—starting with ourselves. Whether you’re tackling firefighting requests in your inbox, battling the Busy Olympics, or tempted to dive into content-building too quickly, Mickey shares fresh routines that transform everyday traps into high-leverage growth moments. This episode is a must-listen for anyone who wants to lead learning programs with more intention, value, and resilience. In this episode, you’ll learn: How hidden habit loops shape your outcomes more than goals or planning.The three most common “reactive loops” for L&D pros—and how to rewire them.Why curiosity is the secret ingredient for behavior change (in yourself and others).Actionable strategies for moving from busywork to strategic impact.Mickey’s personal experiment for breaking the cycle of over-responsiveness.How modeling habit change builds trust and credibility in your organization. Timestamps: 00:00 – Introducing the Learnit Lounge Podcast and Mickey Fitch-Collins 00:42 – Why better loops matter more than better goals 01:14 – Learning’s blind spot: applying behavior change to ourselves 02:06 – The habit loop framework: cue, routine, reward 02:28 – Example: Stakeholder request and the cycle of reactivity 03:03 – The Firefighter Loop (and its strategic reframe) 03:55 – The Content Builder Loop: shifting from doing to curiosity 04:39 – The Busy Olympics Loop: replacing busywork with rest and reflection 05:48 – Mickey’s story: Breaking the “always yes” response loop 06:20 – The experiment: Turning off notifications and its surprising results 07:12 – The big mindset shift: treat your own habits with curiosity 07:21 – Practical exercise: Identify and rewire your least helpful loop 07:58 – Why behavior change must start with us 08:12 – Connect with Mickey Fitch-Collins and subscribe for more About Mickey Fitch-Collins Mickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops blend research, real talk, and humor to create learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection. Whether she’s facilitating workshops, hosting The Learnit Lounge podcast, leading panels, or sharing insights on LinkedIn, Mickey’s mission is to make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions: Learnit Learning Platform: www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/Tiny Habits by BJ Fogg Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    8 Min.
  6. 42: Trust Is the Real Change Strategy | Elena Agaragimova

    24. FEB.

    42: Trust Is the Real Change Strategy | Elena Agaragimova

    The elephants in the (training) room: why do so many people resist learning and development, and what can leaders do to change that? In this lively, honest episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD sits down with global talent expert and Shiftwell AI co-founder Elena Agaragimova to take on the toughest truths behind learning resistance, leadership, and psychological safety. Together, they share real stories, candid reflections, and neuroscience-backed tactics for building not only high-performance, but soul-centered workplaces where change actually sticks. You’ll get an inside look at the psychology of change in organizations, the pitfalls of blanket training, and the critical role that leadership trust and humility play in employee engagement. From the “indigestion” of one-size-fits-all training to the four missing ingredients of irresistible learning, this episode is a must for anyone looking to foster real growth—without overwhelming their people. In this episode, you’ll learn: The biggest reasons employees resist learning and what most programs get wrongHow trust and consistency in leadership directly unlock (or block) your team’s openness to changePractical strategies to make learning experiences relevant, accessible, and actually applicable—especially for frontline or “hard to train” groupsWhy “role modeling” from the top down matters more than any playbook, and how to start influencing upThe four core ingredients (clarity, accessibility, practicality, accountability) that turn reluctant learners into repeat customersWhy tackling wellbeing and organizational “pulse checks” is essential before launching any new program Timestamps: 00:02 – Welcome and episode intro—resistance to change is the elephant in the room 02:32 – Elena’s bio, mission, and company (Shiftwell AI) 03:30 – Are employees really resisting learning, or just relevance? 04:46 – Customization, overwhelm, and the end of blanket training 06:44 – The systemic roots of resistance (from top-down mandates to reactive mindsets) 07:13 – The role of trust, consistency, and psychological safety in learning 09:25 – When training is only offered in a crisis: why that breeds cynicism 10:46 – Designing learning that’s accessible, relevant, and timed for actual impact 14:37 – The hidden barrier: if your company’s wellbeing is off, learning can’t fix it 17:19 – “Getting it done” vs. true learning: a real-world manufacturing story 20:20 – Why reflection and digestion are critical for adult learners 21:05 – The core ingredients of addictively effective learning experiences 24:34 – How to handle leaders who don’t “walk the talk” about growth 28:30 – The power of role modeling from the top: making learning stick 30:23 – Elena’s most significant leadership lesson: meet people where they are 31:09 – The myth leaders need to confront: we’re never done learning 33:03 – How to connect with Elena and next steps About Elena Agaragimova Elena Agaragimova is a global talent expert, speaker, and co-founder of Shiftwell AI, a human-centered performance and wellbeing platform that empowers organizations to unlock growth through neuroscience-backed strategies. With over 15 years’ experience spanning higher ed, corporate leadership, and learning entrepreneurship, Elena specializes in building high-performing, soul-centered workplaces and preparing the next generation for the future of work. She is passionate about making development relevant, personalized, and truly transformative. Resources & Mentions: Elena on LinkedInElena’s co-founder Jordana’s recent TEDx talkShiftwell AI websiteLearn-It Lounge Website Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    34 Min.
  7. 41: AI Isn’t Replacing You — It’s Elevating You | Mickey Fitch-Collins, PhD

    17. FEB.

    41: AI Isn’t Replacing You — It’s Elevating You | Mickey Fitch-Collins, PhD

    Looking to turn generative AI from a looming threat into your next L&D superpower? In this high-energy episode of the Learnit Lounge Podcast, host Mickey Fitch-Collins, PhD, unpacks the real and present revolution that generative AI is bringing to learning and development. Mickey dives straight into the hopes—and the fears—swirling through L&D, sharing her own journey from skeptical experimenter to AI enthusiast who now considers these tools her “superpower.” With real-world stories, tactical use cases, and concrete strategies, Mickey reveals how forward-thinking L&D pros are leveraging AI as a creative partner rather than a competitor. From custom GPT tools to actionable client insights, Mickey details practical ways to use AI for stakeholder prep, data analytics, storytelling, and more—while emphasizing that the ultimate differentiator will always be your human expertise. If you’re ready to shift from apprehension to action and reimagine your L&D practice, this episode is for you. In this episode, you’ll learn: How the L&D field can move past AI fear and turn new tools into an integrated advantageThe four practical use cases for generative AI that are already leveling up learning teamsWhy stakeholder preparation is being transformed by AI-powered research and dataHow generative AI can generate stories and diagnostic prompts to spark better conversationsWays AI is revolutionizing analytics and measurement for learning programsThe mindset shift L&D leaders need: why experimentation, not perfection, is the new must-have skill. Timestamps: 00:01 – Welcome to The Learnit Lounge Podcast and Mickey’s introduction 00:44 – Where L&D stands in the AI timeline: not too late, not too early 01:02 – Common fears: Will AI replace instructional designers? 01:13 – The critical distinction: AI won’t replace you, but someone using it well might 01:33 – The opportunity: Integrating AI as today’s “collaboration layer” 02:07 – Real-life AI use cases now—not the future 02:25 – Four game-changing use cases for generative AI in L&D 02:34 – Stakeholder preparation: using AI for deep client insights 03:13 – Diagnostic design: better prompts for deeper learning conversations 03:37 – AI-generated storytelling as a tool for learning experiences 03:47 – Measurement & analytics: turning a mountain range of data into action 04:19 – Mickey’s personal AI “origin story”—from bedtime books to business superpower 05:22 – Using AI to prep for client meetings and simulate learner personas 06:00 – It’s about multiplying your capability, not just saving time 06:26 – The big takeaway: don’t wait to be “ready”—jump in and experiment 07:01 – L&D as the bridge between tech and talent 07:44 – It’s not AI versus L&D—it’s AI + L&D that wins About Mickey Fitch-Collins, PhD Mickey Fitch-Collins, PhD, helps people lead like humans first. As a Human Skills Facilitator at Learnit, she designs and leads workshops that turn everyday challenges—like feedback, burnout, and prioritization—into practical, people-centered skills. Her workshops are equal parts research, real talk, and humor, creating learning experiences that actually stick. Before joining Learnit, Mickey spent two decades in higher education leadership, where she coached and supervised hundreds of professionals through growth, change, and conflict while helping students graduate. That experience fuels her belief that strong leadership isn’t about having all the answers—it’s about building trust, curiosity, and connection. Whether she’s facilitating a workshop, hosting The Learnit Lounge podcast, leading a panel, or sharing insights on LinkedIn, her goal stays the same: make professional development feel less like a checkbox and more like a conversation worth having. Resources & Mentions: Learnit: https://www.learnit.comConnect with Mickey Fitch-Collins on LinkedIn: https://www.linkedin.com/in/mickeyfitchcollins/ Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    8 Min.
  8. 40: Why Human Skills Still Drive Leadership | Thomas Fenstermacher

    10. FEB.

    40: Why Human Skills Still Drive Leadership | Thomas Fenstermacher

    The world of corporate learning is transforming fast—and nobody knows it better than this week’s guest, Thomas Fenstermacher. On this episode of The Learnit Lounge Podcast, host Mickey Fitch-Collins chats with Thomas about the seismic shifts facing Learning & Development (L&D) professionals today, from the rise of data-driven training to the power (and pitfalls) of AI. Whether you’re an experienced instructional designer or exploring a new L&D career, this is your backstage pass to what’s changing, what’s trending, and what actually works inside organizations. From first-generation college struggles to facilitating executive workshops, Thomas shares his candid perspective on why human skills, curiosity, and improv might be your best assets in an age obsessed with metrics. If you want to be a strategic learning leader—not just a trainer—this episode will help you spot new opportunities, navigate digital-first cultures, and rethink how you measure success. You’ll walk away inspired to lead with more connection, adaptability, and business acumen—while avoiding the most common industry traps. In this episode, you’ll learn: The surprising evolution of L&D roles: Why in-person “soft skills” are missing from today’s job descriptions—and why that’s a problem for organizations. What makes a true strategic business partner: How to move beyond “smile sheets” and deliver real impact for your organization. The myth (and reality) of “AI Ready” workplaces: What AI tools mean for training, and how to balance tech with human connection. Metrics that matter: How to report outcomes leaders actually care about—and why aligning with business goals is non-negotiable. Essential skills for modern L&D pros: The role of improv, theater, and lifelong curiosity in engaging learners and embracing change. Hard truths about leadership: Why failure is more valuable than success, and how outdated management styles persist (plus what you can do about it) Timestamps: 00:00 – Introducing The Learnit Lounge and Mickey Fitch-Collins 02:01 – Why “what’s next” in L&D matters now 03:05 – How L&D roles have shifted: Data vs. connection 04:37 – The lost art of facilitation (and why it still matters) 06:44 – Personal stories: Overcoming bad teaching and building skills 10:12 – What future L&D leaders really need to know 12:08 – Improv and theater: The secret sauce for engagement 16:13 – Becoming a strategic partner, not just a trainer 20:42 – AI-ready organizations: What’s real and what’s hype 26:47 – Which metrics matter most—and which don’t 30:15 – Aligning metrics with business priorities 32:38 – Leadership lessons from failure 34:29 – The uncomfortable truth about senior leaders 36:41 – Where to find Thomas online 37:31 – Mickey’s closing thoughts and calls to action About Thomas Fenstermacher Thomas Fenstermacher is a passionate educator, facilitator, and L&D thought leader with experience across higher ed, healthcare, and corporate training. As a first-generation college grad with degrees from both coasts, Thomas overcame personal and academic obstacles to become a dynamic speaker and workshop instructor. He’s delivered training sessions nationwide—including at the Training Industry Strategy Summit—and is known for his learner-centric, engaging style. Thomas holds over 600 professional certifications and thrives on helping others grow through curiosity, empathy, and real connection. Resources & Mentions: Thomas Fenstermacher on LinkedIn Learnit Lounge podcast Jordana Cole TEDx Talk (Improv for Learning) Podcast Contact Information: Website: www.learnit.com Email: podcast@learnit.com Follow us on LinkedIn and Instagram for more updates.

    39 Min.

Info

This is The Learnit Lounge, a podcast brought to you by Learnit. In each episode, we sit down with HR and L&D leaders to explore how learning programs have sparked real change—unlocking growth, building trust, and transforming the way their teams work. Hosted by Mickey Fitch-Collins, PhD, a leading facilitator and learning designer at Learnit, this podcast brings you the stories behind successful learning strategies—direct from the people driving them. Learnit is a live learning platform that’s helped over 2 million professionals thrive inside some of the world’s most respected companies. If you're looking for a partner to help you do the same, our contact info is in the show notes. Welcome to The Learnit Lounge—where learning leads to measurable impact.