The ResearchOps Podcast

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This is the ResearchOps Podcast, an initiative of the ResearchOps Community. Our chats are ’fireside chats’, wide-ranging, but focused on talking all things ResearchOps.

  1. 27.02.2023

    Episode 18: Rohan Irvine Part 2: ReOps is Culture Change

    A gem from the second half of this episode where Rohan really gets into some discussion on changing organizations by making folks uncomfortable, "they always start off as research processes and every time I roll one of these out, you realize it is cultural change within the organization, it is connection, transparency, clarity, all of the things that are necessary for any company to be able to reach whatever the next level is that they've decided is the next level." Rohan really dives into how his methods show the effects that ResearchOps has in every piece of an organization and how positive change can revolutionize a team ready to grow or challenge a status quo afraid of the next stage.    Transcript available here

  2. 26.01.2023

    Episode 17: Rohan Irvine: Part 1

    The first half of a rambling talk about how to get along in researchops, philosophies on it, Twitter threads, templates and sharing work with Rohan Irvine hosted by Holly Cole.   The second half of this podcast is coming soon! Transcript of this podcast

  3. 02.06.2022

    Episode 16: Jacob Burghardt: Activating Insights to Overcome Common Barriers to Impact

    Join Brigette as she speaks with Jacob Burghardt about his experiences taking prior research and utilizing it to enact measurable and meaningful change on products and organizations. As research teams aggregate and synthesize research within research repositories, they eventually confront the reality that just because insights are more available, they are not guaranteed to have an impact on product. Some product people will become repository lead users – logging in from remote offices to stay connected to info about the people they are striving to serve. However, many decision-makers in evolving product organizations will become ‘distant’ from past research studies, and they will require new touch points with ‘old’ insights in order to shift their thinking and their roadmaps. Jacob will be speaking on this topic and ways to take your own previous work to new levels by showing its value across and outside of its original studies.    Read the transcript here.

  4. 29.05.2022

    Episode 15: A’verria Martin: All Roads Lead to Rome

    Join us and ServiceNow's A'verria Martin as we talk about how ResearchOps professionals often come from varied backgrounds, a love for business (but not meetings), how focusing on stakeholders and specific problems can help show value, and how often reops roles sound like you need to know everything. Spoiler alert - no one knows everything but lots of folks have useful skills. Listen in on our chat for more.    Read the transcript of our chat here.

  5. 24.05.2022

    Episode 14: Emily DiLeo on Repository practice: using knowledge management to create your research story

    Implementing a research repository as a part of your UX practice requires a shift in behaviours and beliefs. In short, a cultural shift. Join us as we talk about story telling, ethnography, and libraries with Dr Emily DiLeo. Emily will be speaking about this at ReOpSConf2022, Wednesday, June 8th, 2022. Let's get a sneak peek into what you can learn, and how you might progress the cause of scaling the impact of the craft of user research in your work. Episode Transcript

  6. 19.05.2022

    Episode 13: Emma Boulton: ResearchOps Keynote

    Join us for a chat with Emma Boulton about leveraging communities for operational impact, her time in the ResearchOps Community itself as well as her time on the ResearchOps Cheese Board, doing the work and writing the hugely popular Medium article for the community, "The Eight Pillars of User Research". We'll talk about resiliency in the face of difficult times and finding your voice and your people even if it takes some time. Emma will be returning to the ResearchOps Community for ReOpsConf2022 in NYC on June 8th.  Episode Transcript

  7. 09.05.2022

    Episode 12: Carolyn Morgan: ResearchOps Toolbox

    A ResearchOps Toolbox: Today we have Dr Carolyn Morgan in an episode akin to 'Comedians in cars getting coffee'. Carolyn will be speaking at ReOpsConf2022 alongside Andy Garber-Browne about the ResearchOps Community's project on tools. Selecting the right research tool is hard. We wanted to make the tool evaluation and selection process easier and save hundreds of hours for researchers, ReOps specialists, and those who support research, by creating a database of tools according to what types of teams and industries use them. Learn all about the project, and what the team will deliver at the conference.

  8. 06.05.2022

    Episode 11: Building & Scaling ReOps, Alice Kiernan & Lucy Sutton

    Today, we’ll be speaking with Alice Kiernan and Lucy Sutton from the Department for Education in the UK. Alice and Lucy will be sharing 5 key things they learned when they built a ReOps function for over 100 User Researchers. At ReOpsConf2022, they’ll explore what not to do (they know because they did it!), how to get started, and how to ensure your ReOps team delivers value long into the future. Today, we’ll dig into the history, and share some of their triumphs and challenges.   Episode Transcript

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This is the ResearchOps Podcast, an initiative of the ResearchOps Community. Our chats are ’fireside chats’, wide-ranging, but focused on talking all things ResearchOps.

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    ResearchOps Community
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    2020 - 2023
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