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11.08.2021
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17.10.2024

Visa's New Fraud Regulations: What E-commerce Merchants Need to Know

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, host Karisse Hendrick dives deep into significant proposed changes by Visa that will affect online merchants in both the EU and the U.S. Initially thought to impact only EU merchants, these changes, set to take effect in April 2025, include stricter fraud ratios and chargeback thresholds, reducing the allowable dispute percentage from 0.9% to 0.3%. Karisse also sheds light on the new Visa Acquirer Monitoring Program (VAMP), highlighting the challenges merchants may face and the need for higher investment in fraud prevention. Tune in to get critical insights and prepare your business for these upcoming shifts in the payment and fraud landscape. Relevant article: https://www.merchantfraudjournal.com/visa-acquirer-monitoring-program-vamp-changes-2024-new-rules-and-compliance-tips/ Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

17.10.2024

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47 min.
01.10.2024

Here's How to Protect Your Business from Gen Z's Refund Hacks

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, host Karisse Hendrick delves into the pressing issue of friendly fraud, now often termed first-party misuse. Drawing insights from a recent Mastercard-sponsored MRC event in Seattle, Karisse discusses how this type of fraud has been escalating, particularly among Gen Z consumers, and backed up by startling data. She further explores various schemes employed, from chargebacks to refund fraud, and what online businesses can do to mitigate these challenges. Tune in to understand the evolving landscape of first-party fraud and its potential impact on e-commerce. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays. ---------------- Thinking about starting a podcast? Podyssey is here to help! Our team of expert audio engineers will handle all the technical details, ensuring your episodes sound top-notch. We provide high-quality equipment, the latest software, and personalized content planning. Plus, we’ll help you brainstorm new ideas and book exciting guest interviews. Ready to elevate your content? Go to Podyssey.io and book a call today!

01.10.2024

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25 min.
03.10.2024

Fraud News: Why the US Tops the Global Scam Risk Chart

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic ------ In this episode of Fraudology, Karisse is recording from a hotel room in Miami, where she is attending and speaking at the Mastercard Risk X Summit. Today she delves into some critical fraud news stories, highlighting unique and pressing issues in the world of eCommerce and digital fraud. Karisse explores the rise of Fraud-as-a-Service offerings on Telegram, particularly focusing on how genuine identity documents are being exploited to bypass KYC procedures. She also discusses the recent changes in the UK's banking policies, mandating refunds for fraud victims up to 85,000 pounds within five days, and the potential implications for first-party fraud. Finally, Karisse addresses Target's new return policy aimed at combating refund fraud, providing valuable insights for other retailers facing similar challenges. Tune in for an informative episode packed with expert analysis and actionable insights! -------- News articles: https://www.smf.co.uk/wp-content/uploads/2024/09/Its-a-fraudsters-world-Sept-2024.pdf? https://www.bbc.com/news/articles/cy94vz4zd7zo? https://nypost.com/2024/09/27/lifestyle/target-quietly-changes-store-returns-policy-to-battle-customer-abuse/? Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

03.10.2024

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22 min.
24.10.2024

Uncovering the Shocking 400% Surge in Synthetic ID Fraud

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic Welcome to another episode of Fraudology with your host, Karisse Hendrick. In this episode, Karisse dives deep into the alarming rise of pig butchering scams, spotlighting a significant bust in Hong Kong that involved the use of deepfake technology and AI-generated personas to swindle victims out of millions. She also covers an important report from Capital One revealing a staggering 400% increase in synthetic ID fraud targeting the auto industry, underscoring how fraudsters are evolving their tactics. Lastly, Karisse sheds light on a comprehensive study by Recorded Future, which analyzed over a million stolen checks on Telegram, revealing eye-opening trends in check fraud across the eastern seaboard. Stay ahead in the fight against fraud with these crucial updates. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

24.10.2024

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25 min.
23. JAN.

Fraud News Roundup: Crypto Theft, Cash App, and IBO Scams

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this information-packed episode of the Fraudology Podcast, Karisse Hendrick tackles three major fraud stories making waves in the financial world. She starts by dissecting a $2.2 million cryptocurrency scam in New York that used fake job offers to dupe victims. Karisse explains how the scammers operated and how authorities were able to trace and freeze the stolen funds. Next, she examines the massive $255 million penalty levied against Cash App for inadequate fraud protections. Drawing on her extensive payments industry experience, Karisse offers valuable insights on the regulatory implications for peer-to-peer payment apps. The episode concludes with an in-depth look at a $128 million merchant processing fraud scheme run by Daniel Liberty. Karisse breaks down how these "IBO scams" exploit victims and evade detection, offering nine red flags to watch out for. Throughout the episode, she provides expert commentary to help listeners understand the significance of these cases and emerging fraud trends. Don't miss out - tune in now to stay informed about the latest developments in financial fraud! Related Articles: https://nypost.com/2025/01/09/us-news/text-scammers-blasting-out-bogus-job-offers-stole-2-2m-in-crypto-ny-ag-says-never-ending-nightmare/ https://frankonfraud.com/wp-content/uploads/2025/01/IBO-MERCHANT-FRAUD-SCHEME.pdf https://www.nytimes.com/2025/01/16/business/cash-app-fraud-settlement.html?unlocked_article_code=1.qU4.rxhB.IYzsf-PZju-E&smid=url-share&utm_source=frankonfraud.beehiiv.com&utm_medium=newsletter&utm_campaign=the-invisible-threat-ibo-merchants-bypass-every-bank-control&_bhlid=3f01ee36614c67a351fee49665eae2e20ae7ebef Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

23. jan.

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42 min.
21. JAN.

The Human Element in Crypto Scams: Victims and Perpetrators, with Nick Furneaux

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic Prepare to have your mind blown by the latest Fraudology episode featuring Nick Furneaux, a trailblazer in cryptocurrency investigations. Karisse guides listeners through an eye-opening discussion on the realities of crypto-related crime and the investigative techniques used to combat it. Furneaux shares shocking insights into the industrialization of scamming, including the disturbing rise of "scam centers" where fraudsters themselves become victims of human trafficking. The conversation takes unexpected turns, touching on everything from ancient Greek insurance fraud to the philosophical nature of currency itself. Furneaux's ability to simplify complex concepts shines through as he explains blockchain technology using relatable analogies like Excel spreadsheets and Lego bricks. The episode highlights the critical need for law enforcement to adapt to the lightning-fast pace of technological change, with Furneaux advocating for AI-driven solutions to keep up with increasingly sophisticated criminal operations. Listeners will come away with a deeper understanding of the challenges facing fraud investigators and the innovative approaches being developed to address them. Don't miss this chance to learn from one of the field's most knowledgeable and engaging experts. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

21. jan.

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58 min.
21.11.2024

Fraud Week Special: Top Scams and Prevention Strategies

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, join Karisse Hendrick as she shines a spotlight on the evolving landscape of fraud during the holiday season. We delve into the alarming rise of phishing attacks and automated fraud detection tools while unpacking the chilling case study of DeAndre Merritt, aka "Scam Likely," a fraudster who expanded his schemes during the pandemic. We also discuss the impact of frequent data breaches, like T-Mobile's ninth breach in five years, and new retailer policies to combat return abuse. Tune in for essential insights on fraud prevention and the current fraud trends e-commerce merchants should watch out for this holiday season. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

21.11.2024

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35 min.
24.09.2024

Unlocking the Secrets of Fraud Metrics w/ Sardine's Andrew Austin

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, host Karisse Hendrick is joined by Andrew Austin, Head of Fraud Prevention at Sardine. Andrew shares his approach to exploring solution providers, the importance of deep product knowledge, and maintaining client partnerships to ensure satisfaction. He delves into the challenges of defining success metrics for fraud tests and the impact of fraud on customer retention and reputation. Andrew also provides a glimpse into his unique role at Sardine and recounts his career transition from the merchant side to the solution provider side, offering valuable advice for those considering a similar move. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

24.09.2024

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39 min.
25.06.2024

Emerging Trends in Return Fraud, Seller Fraud, and B2B fraud w/ Sardine's Soups Ranjan

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic In this episode of Fraudology, host Karisse Hendrick is joined by Soups Ranjan, a partner in the fraud prevention space and key player at Sardine, now boasting 300 global customers. Together, they delve into the latest advancements in fraud detection technology, including the ability to pierce through proxies and VPNs, merchant risk scoring, and enhanced machine learning models. They also explore emerging trends in return fraud, refund abuse, and seller fraud, examining why these issues are prevalent and how new tools aim to combat them. Soups and Karisse further discuss the significance of bank-grade security to protect stored value like airline miles, supermarket points, and financial accounts from account takeovers. They also touch on the challenges posed by deepfakes and how intrinsic AI and device behavior analysis can offer robust solutions. Tune in for insightful discussions on staying ahead of sophisticated fraudsters and the future of fraud prevention in both e-commerce and financial services. To Follow Soups on LinkedIn: https://www.linkedin.com/in/soupsranjan/ Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

25.06.2024

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48 min.
19.09.2024

Fraud News: Financial Fraud Hits US Economy and Authorized User Fraud

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic Join host Karisse Hendrick in this episode of Fraudology as she dives into the critical need for banks and credit unions to enhance their communication and fraud education efforts with clients. Hear the compelling case of a Bay Area woman who went to the media after Chase Bank allowed 35 unauthorized users on her credit card, revealing the gaps in customer service and fraud prevention. Also in the news, the US GDP has been impacted by financial fraud, according to a recent NASDAQ Verafin study and Hustle academies are teaching West African fraudsters how to scam Western citizens. Karisse also encourages listeners to share their own fraud stories and suggestions, noting the importance of consumer education in reducing scam effectiveness. Tune in to learn about the various facets of fraud and the intricate measures needed to combat these pervasive issues. Links to Articles: https://www.nasdaq.com/newsroom/financial-crime-holding-back-us-economy-says-new-nasdaq-verafin-report? https://theconversation.com/hustle-academies-west-africas-online-scammers-are-training-others-in-fraud-and-sextortion-238253? https://abc7news.com/post/strangers-fraudulently-added-bay-area-woman-chase-credit-card/15296450/? Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

19.09.2024

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34 min.

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