In Episode 17 of the Magento Association Podcast, Willem Wigman (Hyvä) shares a candid perspective on how Hyvä was born, what burnout really costs a founder, and why staying a pure product company protects everyone around it. Willem has been in the Magento community since 1.4. He ran his own agency until the Magento 2 transition burned him out — twice in a single year — and forced him to close shop. After recovering at German agency integer_net, he went deep into front-end and back-end performance work, growing steadily more frustrated with both Luma and headless React. Then one evening he installed Shopware, clicked through the admin, and decided instead to build the frontend he actually wanted to work with. That prototype became Hyvä. This first part of the conversation covers the whole arc: the first commit in July 2020, 100 licences sold in the month after the February 2021 release, and a team that has doubled every year to 30 people. Willem is also unusually open about the mental health side — what burnout leaves behind, the safeguards he built into his company because of it, and why his default answer to anything challenging is now "no". This is Part 1 of our conversation with Willem. Part 2 is coming soon. 🔍 Episode Breakdown 00:00 – Welcome: Willem Wigman and the story behind HyväMeeting the founder of Hyvä — starting, of course, with how to pronounce it. 01:00 – It started with a store for his wifeThe origin rumour is true. Her shop still isn't live. 01:30 – From Magento 1.4 to closing his own agencyWillem's early years in the community, and why the Magento 2 transition ended his agency. 02:30 – The performance years: Luma, JavaScript and Google's algorithm shiftBundling, blog posts and great scores — until Google stopped rewarding six megabytes of JavaScript. 04:00 – Luma or PWA? Why 90% of Magento doesn't need headlessThe dilemma his agency faced, and why single-page apps aren't the answer for most of the market. 05:00 – The night he installed Shopware — and built Hyvä insteadEight rings, a homepage, and a decision made in a single evening. 08:30 – From first commit to a team of 30Three months of frontend work delivered in five weeks, a February 2021 release, and doubling every year since. 09:30 – Why Hyvä never takes implementation workLaser focus on the product, the five-request rule, and not cannibalising partner agencies. 10:30 – From selling hours to building a product companyFreelancing at 18, running an agency, and finally building something he owned. 14:00 – Two burnouts in one yearPainkillers, migraines, 34 Magento stores, and one developer holding it all together. 18:00 – Living with the scar: mental health after recoveryWhy the battery never fully repairs, and what that means day to day. 20:30 – "My default answer to anything challenging is no"Counting your yeses, co-founder relationships, and the guardrails that came out of it. 23:00 – The ecosystem as a fish tankAgencies, merchants, extension vendors, hosting and payments — and why none of them can be cannibalised. 💬 Key Quotes "It's not a topic we discuss at home, because she still doesn't have a store." "In my experience, 90% of the Magento market doesn't need headless." "We scoped three months of frontend development time. We built the project in five weeks." "The biggest thing I've changed in my life is that my default answer to anything challenging is no." "The battery that you have is kind of broken — it discharges quicker." "It's like a fish tank. You need the fish, but you also need the plants. If you take one away, the other dies." ❤️ Support the Magento Association The Magento Association is a member-driven non-profit. Membership fees and sponsorships fund the events, education and community work that keep this ecosystem moving — including this podcast. 👉 Become a member: https://www.magentoassociation.org/join-participate #MagentoAssociation #Magento #MagentoCommunity #AdobeCommerce #Hyva #OpenSourceEcommerce