Revenue Engine Podcast

Alex Gluz
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The Revenue Engine Podcast features top leaders in business, marketing, technology, and more and share their amazing stories.

  1. 24 APR

    AI, Data, and Human Touch in SaaS With Ben Chodor

    Ben Chodor is CEO of CallRevu, an automotive technology company delivering AI-driven call analytics and communication solutions to thousands of dealerships across North America. Under his leadership, the company processes nearly 300 million calls annually, turning conversations into actionable insights. A seasoned entrepreneur with over 25 years of experience, Ben has built and scaled multiple SaaS businesses across media, healthcare, and communications, with a strong focus on innovation, data, and the customer experience. In this episode… Every SaaS company is racing to adopt AI, automate workflows, and scale faster than ever. But as technology accelerates, one question keeps surfacing: What actually drives growth when everything becomes automated? For Ben Chodor, a seasoned SaaS operator and longtime builder of data-driven businesses, the answer is clear: Technology alone isn't enough. He believes that while AI can enhance speed and insight, the real differentiator lies in combining data with human connection and service. Drawing from his experience processing hundreds of millions of customer interactions, Ben emphasizes that insights only matter if they lead to better conversations, decisions, and relationships. Ultimately, companies that balance automation with a human touch are the ones that sustain growth. In this episode of the Revenue Engine Podcast, Alex Gluz is joined by Ben Chodor, CEO of CallRevu, to discuss the evolving role of AI, data, and human connection in SaaS growth. Ben explains how AI is reshaping service and support, why data-driven marketing must go beyond vanity metrics, and how alignment across teams drives revenue. He also talks about adapting leadership as companies scale.

    40 min

  2. 10 APR

    Future-Proofing Revenue Engines Using AI With Parry Bedi

    Parry Bedi is the Co-founder and CEO of Tingono, an AI-powered platform that helps SaaS companies improve retention and grow revenue by predicting churn and automating customer success workflows. Parry is a serial entrepreneur and former AI leader at Microsoft whose previous startup was acquired by Forrester. With deep experience in machine learning and enterprise software, he focuses on helping businesses turn data into actionable, scalable growth strategies. In this episode… AI didn't suddenly appear; it's been quietly reshaping how businesses think about growth for years. But now that it's everywhere, the real question is: Are companies actually using it to build smarter revenue engines or just layering it onto old systems? According to Parry Bedi, a seasoned AI leader who has spent over a decade working on machine learning systems, the shift comes down to understanding that AI is fundamentally probabilistic, not deterministic. He explains that instead of rigid if-this-then-that logic, AI operates on predictions and confidence levels, which opens the door to entirely new ways of making decisions and designing workflows. Rather than forcing AI into legacy processes, businesses need to rethink how work gets done so humans focus on strategic moments while AI handles scale. The result is not just efficiency, but a complete transformation in how revenue engines operate. In this episode of the Revenue Engine Podcast, Alex Gluz is joined by Parry Bedi, Co-founder and CEO of Tingono, to discuss how AI is reshaping revenue engines. They explore probabilistic versus deterministic systems, using AI to predict churn and drive retention, and why traditional SaaS workflows need a complete overhaul. Parry also shares advice on when to build AI in-house instead of investing in specialized tools.

    35 min

  3. 27 MAR

    Cybersecurity Marketing: Building Trust Instead of Fear

    Dhiraj Kumar is the Chief Marketing Officer at Dashlane, a global cybersecurity firm specializing in credential security for businesses and consumers. Under his leadership, Dashlane protects 25,000 businesses worldwide and millions of individual users, boasting high customer retention and a reputation for product innovation. With a background in engineering and leadership roles at companies like Facebook and PayPal, Dhiraj focuses on translating complex technology into customer-centric outcomes and advocating for more sophisticated, business-oriented conversations in cybersecurity. In this episode… Fear has long been the default language of cybersecurity marketing, but it doesn't always inspire action. When every message sounds like a warning, what actually moves buyers to do something about it? For Dhiraj Kumar, the answer is shifting from fear to control. Drawing on his experience leading marketing at high-growth tech companies, he explains that acknowledging risk isn't enough — marketers must also show customers exactly what they can do about it. The real impact comes from pairing awareness with clear, actionable steps that restore a sense of agency. Dhiraj explains that when done correctly, cybersecurity stops feeling like a constant threat and starts becoming a proactive advantage. In this episode of the Revenue Engine Podcast, host Alex Gluz is joined by Dhiraj Kumar, Chief Marketing Officer at Dashlane, to discuss how cybersecurity brands can build trust instead of relying on fear. They explore balancing risk awareness with empowerment, translating complex tech into business outcomes, and focusing demand generation on the right audience. Dhiraj also shares advice on leveraging customer advocacy and first-party data.

    41 min

  4. 13 MAR

    Scaling a Startup and Building a High-Velocity Revenue Engine With Matt Shephard

    Matt Shephard is the Chief Revenue Officer at BatchData, a property and homeowner intelligence company providing real estate data solutions. Since joining BatchData in 2023, Matt has helped propel the company from $50,000 in ARR to capturing 9% market share within two years, all with a lean team. Previously, he spent nearly a decade at ZoomInfo (formerly DiscoverOrg), where he led teams closing major enterprise deals and developed deep expertise in data-driven sales.  In this episode… Most startups don't fail because of a lack of ideas — they fail because their revenue engine never quite clicks. So what does it actually take to scale a company from near-zero revenue into a meaningful market player in just a couple of years? According to Matt Shephard, a seasoned revenue leader who has helped scale high-growth tech companies, the key lies in clarity and focus early on. He explains that the first priority is identifying the right customer, building a product that truly fits their needs, and making the buying experience simple enough that switching feels easy. In practice, that meant redefining the ICP, reshaping the product offering, and simplifying the sales conversation to focus on outcomes instead of features. The result is a revenue motion that moves faster because every part of the system is aligned around the same customer and value proposition. In this episode of the Revenue Engine Podcast, Alex Gluz is joined by Matt Shephard, Chief Revenue Officer at BatchData, to discuss how to scale a startup and build a high-velocity revenue engine. They explore identifying the right ICP, simplifying sales for practical buyers, and aligning marketing and sales around shared accounts. Matt also shares advice on signal-based go-to-market strategies and why timing is becoming the most important advantage in modern sales.

    26 min

  5. 27 FEB

    Tech-Driven Payments and Customer Marketing With Jenn Reichenbacher

    Jenn Reichenbacher is the Chief Marketing and Customer Experience Officer at Stax Payments, a company that provides all‑in‑one payment technology and solutions for businesses. She leads the marketing, customer support, and account management teams to drive growth and engagement. Jenn has more than 30 years of experience in payments and performance marketing, with senior roles at companies like Paysafe, iPayment, and Cayan. She holds a Bachelor of Science degree in Finance and is active in industry associations focused on payments and merchant services. In this episode… In a world where technology is reshaping nearly every industry, the payments space is undergoing a massive transformation. What happens when companies start blending cutting-edge technology with customer-focused marketing? How does that change the way they engage with their clients and drive growth? Jenn Reichenbacher, an expert in fintech marketing and the customer experience, believes that embracing tech-driven solutions is the key to unlocking a future-proof payment system. She points out that the shift from traditional systems to online and SaaS-based models not only offers businesses more options but also enhances the customer experience. According to her, the future of payments will be defined by the seamless integration of technology with human-centered marketing strategies, ensuring that businesses can scale effectively while keeping the needs of their customers front and center. In this episode of the Revenue Engine Podcast, Alex Gluz is joined by Jenn Reichenbacher, Chief Marketing and Customer Experience Officer at Stax Payments, to discuss how technology is revolutionizing the payments landscape. They explore the role of AI in shaping marketing strategies, how customer-centric approaches are driving business growth, and the importance of storytelling in marketing.

    40 min

  6. 13 FEB

    Bridging the Gap Between B2C Creativity and B2B Effectiveness With Rodrigo Fontes

    Rodrigo Fontes is the VP of Marketing at QuillBot, a company that develops AI-powered writing and productivity tools to help users create and communicate more effectively. With over 15 years of experience in marketing and consumer tech, Rodrigo has helped scale globally recognized brands and was instrumental in expanding Tinder's presence across Latin America and leading its global marketing team. Originally from Brazil, Rodrigo's career has spanned education, telecommunications, online dating, and now generative AI, giving him a unique perspective on both B2B and B2C marketing dynamics. In this episode… In today's crowded marketing landscape, many wonder if there's a way to blend creativity with the effectiveness of business-to-business strategies. Can B2B marketing be as engaging and memorable as its B2C counterparts, or is the approach fundamentally different? What does it take to bridge the gap between these two worlds? According to Rodrigo Fontes, a seasoned marketing leader, the key is attention. Whether it's B2B or B2C, the challenge remains the same: how do you capture and keep your target audience's focus? In his view, the emotional connections that drive B2C success aren't exclusive to consumer products. Professionals, after all, are people too, and they consume media just as actively across platforms like TikTok, LinkedIn, and YouTube. If B2B brands can tap into this dynamic and blend fun with professionalism, they can set themselves apart in a competitive field. In this episode of the Revenue Engine Podcast, host Alex Gluz is joined by Rodrigo Fontes, VP of Marketing at QuillBot, to discuss the intersection of B2C creativity and B2B effectiveness. They explore the evolving role of AI in marketing, how to grab attention in a noisy market, and why B2B marketers need to experiment more. Rodrigo also shares insights on building brand awareness in the AI space and the importance of educational content.

    38 min

  7. 30 JAN

    Building Revenue Engines in the Restaurant Technology Space With Tara Clever

    Tara Clever is the Chief Revenue Officer at MarginEdge, a restaurant management and bill payment platform that leverages automation and AI to streamline restaurant operations. Under her leadership, MarginEdge has marked its 10-year anniversary by reaching major milestones, including onboarding its 10,000th restaurant customer and expanding its AI-powered product offerings. Tara brings a unique blend of sales, operations, and marketing experience, with a background in DTC and B2B growth, and focuses on customer-centric alignment and operational clarity to drive scalable go-to-market outcomes. In this episode… Restaurant tech is evolving fast, but building a real revenue engine in this space takes more than just clever software. It requires understanding the operators behind the businesses, the shifting market, and where growth can either leak or accelerate. So what actually separates companies that scale from those that stall? For Tara Clever, the key lies in treating marketing and sales as one unified system, not two separate worlds. Drawing from her DTC growth instincts, she explains that revenue only works when every part of the funnel stays aligned and accountable. Her perspective shows how obsessing over customer feedback, human connection, and pipeline fluency can turn restaurant technology into something that truly drives lasting business impact. In this episode of the Revenue Engine Podcast, host Alex Gluz is joined by Tara Clever, Chief Revenue Officer at MarginEdge, to discuss building revenue engines in the restaurant technology space. They explore aligning sales and marketing, applying DTC funnel discipline to B2B growth, and creating fast customer-driven feedback loops. Tara also shares why scalable human connection matters even more in an AI-powered world.

    40 min

  8. 16 JAN

    Building a Revenue Culture Rooted in Transparency and Alignment With Angela Earl

    Angela Earl is the Head of Marketing at Darrow AI, a B2B SaaS company specializing in leveraging artificial intelligence to deliver actionable insights and drive revenue growth for technology organizations. With over 20 years of experience in the tech sector, Angela is a seasoned go-to-market leader who has built high-performing teams and contributed to the success of multiple high-growth software companies. As an author and advisor, she focuses on culture, transparency, and revenue performance, and often emphasizes the importance of communication and trust in achieving organizational goals. In this episode… Revenue issues rarely begin with the numbers themselves. They usually show up earlier as misalignment, cautious conversations, or teams operating from entirely different assumptions. Does predictable growth depend less on new tools or processes and more on a culture of trust and communication? According to Angela Earl, a seasoned go-to-market leader, the answer lies in transparency. She believes revenue performance improves when teams feel safe being honest about risks, gaps, and what's actually happening in the pipeline, rather than presenting overly optimistic forecasts. When transparency becomes the norm, pressure turns productive, decisions get clearer, and revenue stops breaking down at handoffs. In this episode of the Revenue Engine Podcast, host Alex Gluz is joined by Angela Earl, Head of Marketing at Darrow AI, to discuss building a revenue culture rooted in transparency and alignment. They explore how culture directly impacts forecasting accuracy, why trust matters more than polish in pipeline reviews, and where revenue breakdowns really occur between teams. Angela also shares advice on using technology as an accelerator, not a fix, for culture and strategy gaps.

    18 min
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The Revenue Engine Podcast features top leaders in business, marketing, technology, and more and share their amazing stories.

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