E1128: Local SEO is changing as Google, ChatGPT, Gemini, Claude, and other AI systems influence how people find and evaluate local businesses. I'm joined by Joy Hawkins and Caleb Ulku for a detailed discussion about what is working in local SEO now, which common tactics are becoming less effective, and how businesses should prepare for AI-powered local search. Joy and Caleb compare what they are seeing across client accounts, ranking tests, Google Business Profiles, local packs, AI-generated recommendations, website content, reviews, links, and conversion rates. Topics covered: - How large language models evaluate local businesses and decide which companies to cite - Why local businesses may need content that clearly explains pricing, processes, outcomes, and service details - How awards and industry-specific directories can influence AI recommendations - Why winning an award is not enough unless the business also promotes it clearly on its website - How AI-powered local packs may reduce the importance of Google review volume and frequency - Why Yelp, Facebook, Reddit, and other third-party platforms are becoming more important for local visibility - How AI systems read the actual language inside reviews instead of only looking at star ratings - Why businesses should encourage customers to describe their experience and outcome in their reviews - The risks of asking for, buying, or incentivizing reviews on different platforms - Why fake listings, fake reviews, rank-and-rent listings, and other forms of Google Business Profile spam continue to create problems for legitimate businesses - How business hours can affect local rankings and why Google's written guidelines do not always match what works in practice - Whether keyword-stuffed Google Business Profile names will continue working as AI local results become more common - Why improving a local business website's design can increase leads without rebuilding the entire website - How AI tools can help businesses improve landing pages, buttons, coupons, images, page layouts, and conversion rates - How Joy and Caleb use AI to produce content without publishing generic rewrites of competing pages - Why original interviews, customer stories, project details, pricing information, measurements, timelines, and outcomes make content more useful - Why publishing dozens or hundreds of similar AI-generated pages can become a liability - How to approach location pages, service-area pages, and multi-location business websites - When separate location pages compete against each other and when combining locations may produce better results - Why press releases appear to have lost much of their previous influence on rankings and AI citations - Why exact-match anchor text, scaled link building, and guest posting have become increasingly risky - Which local link-building methods still work, including sponsorships, charities, community organizations, events, youth sports, and relevant award sites - What to examine when a website's organic traffic has been declining for several years - How excessive informational content, weak search intent, and expansion beyond a site's authority can damage performance - Why some websites need content consolidation, pruning, restructuring, or partial rebuilding - How local rank maps and Google Search Console data can reveal missing topical and geographic relevance - How Google Business Profile categories and services can guide website structure and internal linking - Where Joy and Caleb disagree about URLs, internal links, location pages, and duplicate content - Why CTR manipulation and driving-direction manipulation may work temporarily but can create serious long-term risks - Why tactics that stop working as soon as you stop paying for them are difficult to build a reliable business around This conversation is for local business owners, SEO consultants, agency owners, marketers, lawyers, home-service companies, and anyone trying to understand how local search is changing. ⭐️ Joy Hawkin's Agency - Sterling Sky: https://www.sterlingsky.ca/ ⭐️ Joy Hawkin's YouTube - https://www.youtube.com/c/SterlingSkyInc ⭐️ Joy Hawkin's LinkedIn - https://www.linkedin.com/in/joyhawkins/ ⭐️ Local Search Forum - https://localsearchforum.com/ ⭐️ Caleb Ulku on YouTube - https://www.youtube.com/@calebulku ⭐️ Caleb Ulku - https://calebulku.com/ 💎 Compact Keywords - My SEO Course - Get paying customers through SEO - Clear step-by-step video breakdowns - SEO templates to be copied and adapted for your products and services: https://compactkeywords.com/ 00:00 Meet the Local SEO Pros 00:34 Getting Recognized IRL 02:02 Local SEO in the LLM Era 04:31 Awards as AI Signals 07:52 Paying for Credibility 12:34 Reviews Beyond Google 15:47 Yelp and Reddit Trust 18:50 Spam and Fake Listings 23:40 Loopholes That May Die 25:50 Big Missed Opportunities 31:35 AI Content That Ranks 36:38 AI Content Scaling Trap 37:12 Unique Content vs Relevance 38:24 Citygate Pages Risk 39:53 Multiple Locations Strategy 41:14 Press Releases Decline 43:08 Anchor Text Crackdown 43:55 Local Link Building Wins 48:46 Traffic Drops and Audits 55:22 GBP Landing Page Fixes 58:03 Citations and CTR Hype 01:02:27 Fake Reviews and Takedowns 01:05:44 Site Structure and URLs 01:10:00 30 Day Action Plan 01:11:25 Wrap Up and Thanks The Edward Show. Your daily search engine optimization podcast: https://edwardsturm.com/the-edward-show/ #localseo #localsearchengineoptimization #localmarketing #seo