Trust & Influence in B2B

Joel Harrison

I’m Joel Harrison, founder of B2B Marketing.net (formerly B2B Marketing magazine) Propolis and the B2B Marketing Awards. It’s been my mission for the past 21 years to recognise, celebrate and evangelise for the amazing profession that is B2B marketing, which has evolved beyond that recognition in that time. In this podcast, I’ll be exploring what I believe is the biggest challenge facing B2B marketers today: Trust. Buyers have always been cynical, hard to reach and even harder to convince, and increasingly expect to be self-directed in their research. In other words, they only want to engage with you on their terms. As if that wasn't bad enough, media and content channels are fragmented whilst AI is opening the floodgates to a tidalwave of content of questionable quality and veracity. It all adds up to a crisis of trust in B2B. In this podcast, I'll be interviewing innovative and inspirational marketers in the front line of addressing this challenge, providing deep insights into the context of this challenge, exploring new insights about its implications and looking at real world solutions and success stories. I’ll be exploring this topic from every relevant angle and perspective, but I’m going to focus particularly on thought leadership, influencer marketing and advocacy as they have particular relevance to this challenge.

  1. 1 day ago

    Automating judgment, not just tasks | Michelle Huff on building AI trust the way you'd onboard a new hire

    Every B2B vendor now has an AI story. Michelle Huff, Chief Marketing Officer at Alteryx, argues that's exactly the problem: when everyone makes the same promise, positioning around AI stops being a differentiator and becomes table stakes. Michelle brings more than 25 years leading marketing and go-to-market strategy at Oracle, Salesforce and UserTesting to the question of how a 25-year-old analytics brand earns its place in the AI era without sliding into hype. Joel and Michelle talk through how Alteryx replaces claims with proof – a 760,000-member user community, customer stories, and a framework (Visible, Understandable, Repeatable, Auditable) for what makes an automated decision trustworthy. Michelle also unpacks a strikingly simple way to think about handing judgment to AI: treat it like onboarding a new hire, earning autonomy step by step rather than switching it on and walking away. What you'll learn Why positioning around AI is now table stakes rather than a differentiator – and what to do about itHow to move a brand beyond me-too claims to demonstrable, genuine valueWhat proof of substance actually looks like to a buyer who's heard every AI promise beforeWhy the real AI story is about automating judgment, not just tasksA practical framework for deciding what's ready to automate and what still needs a human in the loop Chapters 00:00 Introduction: why AI positioning is now table stakes 02:02 Meet Michelle Huff and Alteryx's 25-year evolution 04:54 25 years across tech shifts: the instinct that carries through 08:49 Beyond the AI me-too: proving value, not just claiming it 10:36 Community and advocacy at scale 12:21 Building movements, not monuments: the Salesforce influence 14:00 Where AI genuinely changes the product vs. just the language 15:50 Vision vs. reality: staying grounded while pointing ahead 16:19 Repositioning a legacy brand without over-claiming 20:15 The BIRA framework: visible, understandable, repeatable, auditable 23:50 Data vs. story: which one wins when they pull apart 26:45 Automating judgment: the new-hire analogy and the trust score 31:02 Task-owners vs. problem-owners: staying valuable as AI reshapes marketing 32:58 Advice for teams that don't trust their AI output yet 34:29 Closing thoughts Follow Michelle Huff LinkedIn: https://www.linkedin.com/in/michellehuff/ Alteryx: https://www.alteryx.com/ Closing boilerplate If you care about making B2B marketing more meaningful, useful, and memorable, this conversation is for you. It's honest, reflective, and packed with takeaways that can help elevate your approach to thought leadership – whether you're a content creator, strategist, or brand leader. 🌐 Visit Joel Harrison's website to explore exclusive reports, upcoming events, and join the B2B marketing community ➡ https://www.joelharrisonb2b.com/ 💬 Where's the line for you between AI that's a genuine step change and AI that's just new language on old capability? Let us know in the comments below. 🔔 Subscribe to the channel for weekly insights, interviews, and on-the-ground perspectives from the world of B2B marketing. https://youtube.com/@JoelHarrison-B2B?sub_confirmation=1 📲 Follow Joel Harrison and Trust & Influence in B2B across the web: LinkedIn ▶ https://linkedin.com/in/joelharrison/Podcast ▶ https://trust-influence-in-b2b.captivate.fm/Instagram ▶ https://instagram.com/joelharrisonb2b/

    Automating judgment, not just tasks | Michelle Huff on building AI trust the way you'd onboard a new hire
  2. 8 Sept

    Before 'sleeping giant' Iron Mountain got loud, it had to be believed | CMO Karen Feldman on earning that trust

    Iron Mountain is nearly 75 years old, built on physical records storage, and structured as a real estate investment trust — known for most of its history for warehouses and shredding trucks, not brand campaigns. Then Karen Feldman arrived as the company's first-ever Chief Marketing Officer. Karen joins Joel Harrison to explain what it actually means to become a legacy business's first CMO when marketing already exists, just without a seat at the top table — and the trust-building playbook that got her there. We cover the brand health study that reshaped her budget priorities, the McLaren Racing partnership that mirrors Iron Mountain's own value proposition, how AI is reshaping B2B search behaviour, and her advice for any marketing leader walking into a legacy business. If you find this valuable, please subscribe and leave a rating or review — it really helps other B2B marketers find the show. Guest Karen Feldman, SVP & Chief Marketing Officer, Iron Mountain Karen Feldman is SVP and Chief Marketing Officer at Iron Mountain, a role she took on in November 2024 as the company's first-ever CMO. She joined from IBM Consulting, where she spent over 25 years at IBM, including as CMO leading the business's repositioning following the Kyndryl spin-off. Karen on LinkedIn: https://www.linkedin.com/in/karen-feldman-217440/ Host Joel Harrison, founder of Joel Harrison B2B and host of Trust & Influence in B2B. Joel on LinkedIn: https://www.linkedin.com/in/joelharrison/ In this episode 00:00 Welcome, and introducing Karen Feldman 02:27 What Iron Mountain actually does today 04:48 Karen's path from IBM Consulting to Iron Mountain 11:06 The brand platform: protect what matters, unlock what's possible 14:43 Earning the leadership trust to build a real CMO mandate 19:09 The McLaren Racing partnership 21:59 Brand, demand, and speaking the business's language 28:28 AI and trust in the B2B mid-funnel 32:25 Advice for marketers walking into a legacy business 35:11 Two years in: what's been unlocked so far Follow Karen Feldman LinkedIn: https://www.linkedin.com/in/karen-feldman-217440/ Iron Mountain: https://www.ironmountain.com/ Closing & Calls to Action 🌐 Visit Joel Harrison's website to explore exclusive reports, upcoming events, and join the B2B marketing community: https://www.joelharrisonb2b.com/ What would you tell a marketing leader walking into a legacy B2B business for the first time? Let us know in the comments below. Subscribe to the channel for weekly insights, interviews, and on-the-ground perspectives from the world of B2B marketing: https://youtube.com/@JoelHarrison-B2B?sub_confirmation=1 Follow Joel Harrison and Trust & Influence in B2B across the web: LinkedIn: https://linkedin.com/in/joelharrison/ Podcast: https://trust-influence-in-b2b.captivate.fm/ Instagram: https://instagram.com/joelharrisonb2b/ #JoelHarrisonB2B, #B2BMarketing, #ThoughtLeadership, #ContentStrategy, #MarketingTrends, #B2BContent, #BrandStrategy, #Storytelling, #MarketingPodcast, #B2BInsights, #JoelHarrison, #B2BVideos, #B2BStrategy, #CMO, #MarketingLeadership, #BrandTrust, #LegacyBrands, #B2BGrowth, #TrustAndInfluenceInB2B, #IronMountain

    Before 'sleeping giant' Iron Mountain got loud, it had to be believed | CMO Karen Feldman on earning that trust
  3. 1 Sept

    Finally! A replacement for NPS... or is it? | How Tony Larks hacked Bain & Co's groundbreaking 'shortlist score'

    NPS has survived more obituaries than almost any other metric in B2B marketing — and it's still standing. Bain & Co.'s newest research doesn't try to kill it off again; it argues the real predictor of B2B growth is something else entirely: whether a vendor makes a buyer's 'day one' shortlist, the mental list formed before anyone picks up the phone. Tony Larks, a B2B marketing leader with over 20 years of experience spanning sales, enterprise technology and zero-to-one startup builds, read that research and asked the obvious next question — could you estimate your shortlist position without ever surveying a buyer? ➡️ Tony walks Joel through the AI prompt he built to do exactly that — scoring companies against Bain’s five-part framework using nothing but public signals: analyst coverage from the likes of Gartner and Forrester, peer review sites such as G2, forums including Reddit, and even employee sentiment on Glassdoor. He shares the story of an NPS score skewed by SMB customers who’d rather pay a compliance fine than do the hard work of getting compliant, unpacks why ‘shortlist share’ risks becoming exactly the kind of vanity metric NPS became if marketers try to game it with PR spend, and explains why fixing the fundamentals — service, roadmap transparency, honest pricing — beats gaming any signal. He’s open-sourced the tool and is giving the prompt away free to anyone who wants it. If you’ve ever wondered whether your brand is even in the room before the RFP lands, this conversation will change how you think about being ‘in the market’ versus being in contention. What You'll Learn • What's actually wrong with NPS, the B2B trust metric — and why nobody's replaced it, until now • What the ‘day one list’ is, and why Bain says most lost deals were never winnable to begin with • How Tony built an AI model that estimates buyer confidence from public signals alone, and where the approach is strongest and weakest • What brands should actually do once they know where they sit on the shortlist Chapters 00:00 - Introduction: Why We're Finally Talking About NPS 01:35 - Meet Tony Larks: From Sales Floor to Startup Marketing Leadership 04:45 - From Sentiment Tracking to Bain's ‘Day One List’ 09:28 - What's Actually Wrong With NPS (And What Isn't) 12:14 - NPS's Cultural Blind Spot: Sevens, Nines and Detractors 15:07 - Inside Bain's Day One List: Why ‘Lost’ Deals Were Never Winnable 17:56 - Do You Need Bain's Budget? Mining Your Own CRM Data 21:02 - The Hidden Buyers Bain's Framework Surfaces 23:55 - Building an AI Proxy for Buyer Trust: How the Shortlist Matrix Works 26:26 - Estimation vs. Measurement: How Rigorous Is Good Enough? 28:07 - The Gaming Risk: Can Shortlist Share Be Bought? 31:26 - Could ‘Shortlist Share’ Become the Next Vanity Metric? 33:27 - What Marketers Should Actually Do With Their Score 35:02 - Explaining the Two-by-Two Grid 36:13 - NPS Isn't Dead, It's Just Incomplete 37:42 - Wrap-Up and How to Get the Tool About the guest Tony Larks is a B2B marketing leader with over 20 years of experience, starting his career in sales before moving into marketing roles spanning distribution, systems integrators and enterprise technology businesses. He has spent his most recent years leading zero-to-one marketing builds inside startups, and over the past year has been building a suite of AI agents to track brand and market sentiment — work that led him to develop the open-source ‘shortlist matrix’ featured in this episode. Tony on LinkedIn: https://www.linkedin.com/in/tonylarks/ Blog featuring shortlist matrix prompt: https://www.linkedin.com/pulse/stop-measuring-market-share-start-shortlist-tony-larks-hazje/?trackingId=BHbT3G1Q76e9aaY0PZoOcg%3D%3D About the podcast This is a full episode of Trust & Influence in B2B, hosted by Joel Harrison, founder of Joel Harrison B2B. Joel on LinkedIn: https://linkedin.com/in/joelharrison/ If this was useful, subscribe for more on trust, influence and the metrics that actually predict B2B growth — and tell me in the comments where you think you’d land on the day one shortlist.

    Finally! A replacement for NPS... or is it? | How Tony Larks hacked Bain & Co's groundbreaking 'shortlist score'
  4. 11 Aug

    Why influencer skills are becoming essential for B2B CMOs | With Archana Dhankar of Proofpoint

    Most B2B marketing leaders aren't short on expertise — they're short on the confidence and the practised skill to be visible with it, whether that's in the room with their own board or out in public. Archana Dhankar, VP Marketing EMEA at Proofpoint, TEDx speaker and LinkedIn Top Voice, joins Joel Harrison to unpack what it actually takes to build that visibility, internally and externally, and turn it into real influence. ➡️ She breaks down the practical mechanics of building influence: a 2:1 ratio for balancing self-promotion against value-added content, a three-stage framework for knowing when visibility has become influence (likes, saves, and inbound interest), and why trust compounds differently on a public platform than it does inside your own organisation. She's also candid about the cost — the professional accountability, the late nights, the posts that flop despite your best instincts — and closes with practical advice for reluctant leaders and junior marketers on where to start. What you'll learnWhy visibility and influence are not the same thing, and how to tell them apartThe 2:1 ratio Archana uses to keep self-promotion from tipping into egoA three-stage framework for measuring whether your content is building real influenceWhy trust compounds differently on social platforms than it does in daily workThe personal cost of building a public profile – and why consistency, not confidence, is the hard partHow to start building influence if you're a reluctant leader, or a junior marketer just starting out Chapters00:01 – Introduction and episode setup02:08 – Archana's journey: two decades in B2B marketing, content roots back to 200804:20 – Visibility vs. influence: the core distinction06:17 – What prompted Archana to go public, and the “side hustle” advantage09:33 – Three phases of measuring when visibility becomes influence12:51 – Self-promotion vs. ego, and the 2:1 content ratio14:18 – Balancing personal brand with company brand16:47 – Why trust is the foundation of influence18:41 – Winning over skeptical stakeholders: SEMrush and Adobe as B2B influencer examples20:28 – How being an influential leader has shaped Archana's career23:29 – The personal cost: accountability and consistency26:08 – Where to start if you want influence, not just visibility30:19 – Advice for junior marketers31:14 – The one mindset shift that matters most LinkedIn: https://www.linkedin.com/in/archanadhankar/ 🌐 Visit Joel Harrison's website to explore exclusive reports, upcoming events, and join the B2B marketing community: https://www.joelharrisonb2b.com/ 📲 Follow Joel Harrison and Trust & Influence in B2B across the web: LinkedIn: https://linkedin.com/in/joelharrison/

    Why influencer skills are becoming essential for B2B CMOs  | With Archana Dhankar of Proofpoint
  5. 5 Aug

    From the moshpit to the marketing plan | What a decade in the music business taught Jason Miller about attention in B2B

    In this episode of Trust and Influence in B2B Marketing, Joel Harrison sits down with Jason Miller, who leads content and marketing at V7 Labs and previously held senior content marketing roles at LinkedIn, Marketo and ActiveCampaign. Before B2B, Jason spent a decade in the music industry — touring with bands, working artist development, and photographing rock's biggest names — and he's never really left it behind. Together, they explore why the safe, by-the-numbers approach so many B2B marketers default to is quietly the riskiest choice of all, and what a career spent between the tour bus and the marketing plan has taught him about actually earning an audience's attention. ➡️ Jason holds nothing back. He explains why the music industry never called its fans “leads,” and how that community mindset shaped his approach at Marketo, where the entire strategy handed down from Marketo co-founder and CMO Jon Miller was simply “get people to like us.” He unpacks why viral, one-hit-wonder campaigns — from Old Spice to the Volvo truck ad — aren't repeatable playbooks for most brands, and why chasing them is a trap. He's candid about the tension between personality and brand safety inside a large corporate marketing team, drawing on his time working on Bing at Microsoft, and makes the case for consistency over virality — including a great story about Rick Rubin, the Red Hot Chili Peppers, and creating for yourself rather than for an audience. He closes with a warning about AI and taste: why outsourcing judgment to an algorithm is the worst thing a marketer can do right now, and what will actually matter in B2B marketing going forward. What You'll Learn What the music industry got right: why bands never called their fans “leads,” and what that means for B2B community-building.The Marketo playbook: how “get people to like us” became a strategy, not just a slogan.The one-hit-wonder trap: why viral campaigns like Old Spice and the Volvo truck ad aren't repeatable playbooks for most brands.Personality vs. brand safety: what happens to a big idea inside a large corporate marketing team, and why smaller, faster teams can take more risks.Consistency beats virality: “posting the draft,” building in public, and what Rick Rubin's work with Red Hot Chili Peppers can teach content marketers.AI and the death of taste: why outsourcing taste to an AI agent is a mistake, and the skills marketers now need to stay relevant. Chapters 00:00 - Introduction: From the Mosh Pit to the Marketing Plan 02:21 - Jason Miller: From Music Industry to B2B, and Life at V7 Labs 05:13 - Startup Speed vs. Corporate Red Tape 07:07 - Life on the Road: Artist Development Lessons 09:33 - B2C Personality Meets B2B: The Marketo Playbook 12:58 - The One-Hit-Wonder Trap: Old Spice, Volvo and Repeatable Playbooks 15:13 - HubSpot, “It Slaps,” and the Line Between Cool and Try-Hard 17:55 - Second Skin: Music as a Sense of Purpose 20:55 - Personality Inside a Corporate Machine: The Microsoft/Bing Story 24:49 - Consistency Over Virality: Posting the Draft and Rick Rubin's “Create for Yourself” 29:18 - Likable, Relevant, Consistent: What Actually Works on LinkedIn 31:43 - Why the Clay and Eleven Labs Playbooks Aren't Repeatable 34:14 - AI, Taste and the Last Human Trait 38:37 - Closing Thoughts Note: chapter times are taken from the unedited transcript and are approximate — confirm against the final published cut before adding to the platform. Follow the Guest Follow Jason Miller https://www.linkedin.com/in/jsnmiller/ https://www.v7labs.com/ Closing & Calls to Action If you care about making B2B marketing more meaningful, useful, and memorable, this conversation is for you. It's honest, funny in places, and packed with takeaways on how to build genuine personality into your content — whether you're a content creator, strategist, or brand leader. 🌐Visit Joel Harrison's website to explore exclusive reports, upcoming events, and join the B2B marketing community ➡ https://www.joelharrisonb2b.com/ 💬What do you think comes first—having something to say, or having the confidence to say it? Let us know in the comments below. 🔔Subscribe to the channel for weekly insights, interviews, and on-the-ground perspectives from the world of B2B marketing. https://youtube.com/@JoelHarrison-B2B?sub_confirmation=1 📲Follow Joel Harrison and Trust & Influence in B2B across the web: LinkedIn ▶ https://linkedin.com/in/joelharrison/ Podcast ▶ https://trust-influence-in-b2b.captivate.fm/ Instagram ▶ https://instagram.com/joelharrisonb2b/ Hashtags #JoelHarrisonB2B, #B2BMarketing, #ContentMarketing, #BrandPersonality, #B2BContent, #MarketingPodcast, #B2BInsights, #JoelHarrison, #B2BStrategy, #ContentStrategy, #Storytelling, #MusicIndustry, #B2BGrowth, #ThoughtLeadership, #MarketingTrends

    From the moshpit to the marketing plan | What a decade in the music business taught Jason Miller about attention in B2B
  6. 25 Jul

    Stop trying to please everyone! | Karl Van den Bergh of Illumio on why consistency, not consensus, is what earns trust in B2B

    Most leadership advice pushes you toward a familiar template: decisive, diplomatic, endlessly composed. It's meant to build trust. Often it does the opposite – because trust depends on people actually knowing who you are, not the version of you assembled to fit expectations. In this episode of Trust & Influence in B2B, Joel Harrison is joined by Karl Van den Bergh, Chief Marketing and Strategy Officer at Illumio, the breach containment company. Karl has spent more than 25 years leading go-to-market teams at global technology companies, including CMO roles at Gigamon and DataStax, and now writes regularly on authenticity and what it means to be human at work. Together they unpack why being yourself is a trust strategy rather than a soft skill, how to tell real authenticity apart from the performative kind, and why Karl believes AI raises the value of human, relational marketing rather than eroding it. In this episode: Why most leadership advice pushes conformity rather than authenticity, and what gets lost in the processThe test that actually separates real authenticity from the performative kindWhy brands that try to please everyone end up forgettable – and the campaign that proves the oppositeHow fear of conflict quietly kills team performance, and what fixed it on Karl's own teamWhy Karl believes AI raises the value of human, relational marketing rather than replacing it Chapters 00:00 Cold open 01:26 Karl's background – from physics to CMO 03:13 Why he started writing about being yourself at work 06:10 Why a distinctive point of view is a differentiator 08:37 Personal brand vs. company brand 10:55 What authenticity actually means 11:50 Spotting performative authenticity 13:47 How authenticity cascades through a team 17:27 Where leaders fall short on consistency 19:46 Does this get harder as the stakes rise? 21:56 The counterargument: "Don't Be Yourself" 24:30 AI and the flattening of content 27:52 One thing to start doing differently next week Karl on LinkedIn: https://www.linkedin.com/in/karlvandenbergh/ Joel on LinkedIn: https://www.linkedin.com/in/joelharrison/

    Stop trying to please everyone! | Karl Van den Bergh of Illumio on why consistency, not consensus, is what earns trust in B2B
  7. 23 Jul

    Employee voices drown out brand voices in B2B – so how do you orchestrate them? Rida Oyebade of Workday on employee advocacy

    Why is employee advocacy so often mistaken for a content strategy? Rida Oyebade, Senior Social Media Manager at Workday, explains why handing employees “ready-made content” isn’t enough — advocacy only works when it still sounds like the person sharing it, not the brand behind them. In this episode of Trust & Influence in B2B, host Joel Harrison talks to Rida Oyebade about employee advocacy — the discipline of turning colleagues into credible, willing voices for the brand. Rida traces her own path into advocacy, breaks down the different tiers of an advocacy programme, and is candid about what she’s learned building one from scratch at Workday: why participation has to stay genuinely optional, why no programme survives without real buy-in from leadership, and why the whole discipline is really about borrowed trust rather than borrowed content. In this episode Why brand-originated content is losing ground to individual voices in B2BWhy handing employees ready-made content isn’t the same as earning their voiceThe three tiers of employee advocacy, and why each needs different handlingWhy employee advocacy means borrowing someone’s “personal real estate” — and why participation has to stay optionalWhat actually makes advocacy programmes work, and why persuasion alone isn’t enoughWhether employee advocacy is a specialism worth building a career around Guest Rida Oyebade is Senior Social Media Manager at Workday, where she leads employee advocacy — working with colleagues, or “influencers” as she prefers to call them, to carry the brand into places a corporate account can’t reach.

    Employee voices drown out brand voices in B2B – so how do you orchestrate them? Rida Oyebade of Workday on employee advocacy
  8. 14 Jul

    Growth, creativity and trust: the B2B story of Cannes Lions 2026

    In this special edition of Trust & Influence in B2B, Joel Harrison is joined by Fiona McKenzie of Marketbridge to make sense of Cannes Lions 2026. Fresh from five days of multi-stream content, installations and fringe events, they let the dust settle and distil what actually matters for B2B marketers – viewed through a growth lens, not creativity for its own sake. They unpack why B2B is visibly on the rise at Cannes, the tension between creativity and commercial measurement, and the CFO buy-in conversation (brand as future cashflow). They dig into three important releases from the week: the FT's work on trust (including the finding that 82% trust a source more when it challenges than when it agrees), Bloomberg on reputation pulling weight across the full funnel, and Bain & Co.'s new model positioned as a rival to NPS, scoring a buyer's likelihood to choose you before any deal is on the table. The conversation moves through the B2B Lions winner – an obscure Swedish ball-bearing company using tidal energy in the Faroe Islands, and why a big idea told as a wider go-to-market story is a step in the right direction – the rise of creators and influence in B2B, Joel's framework of five "trust champions," and a notably optimistic read on AI: a technology that surfaces existing misalignment and removes grunt work rather than replacing human judgment. They close on what Cannes could do better for the B2B community. In this episode: What Cannes actually is, and why it's so hard to navigate. B2B moving up the agenda. The growth-versus-creativity lens. CFO buy-in and brand as future cashflow. Why CMOs are exhausted by the measurement debate. Three key releases: FT on trust, Bloomberg on reputation, Bain's NPS rival. The B2B Lions winner and what it signals. Creators, influence and Joel's five trust champions. A grounded, optimistic take on AI. What's missing, and what would take Cannes to the next level in 2027. Reports and resources mentioned (links below): FT – research on trust in B2B https://dimensionsofinfluence.ft.com/Bloomberg – reputation across the funnel, B2B Summit presentation https://www.bloombergmedia.com/blog/corporate-rep-study-2025/Bain & Co. – new buyer-choice model positioned against NPS https://www.bain.com/insights/raising-the-odds-on-a-deal-how-likelihood-to-buy-rewires-b2b-growth/ Chapters: (00:00) Welcome and why we waited for the dust to settle(01:13) What Cannes actually is, and how to navigate it(03:04) B2B on the rise at the festival(04:28) The growth lens: creativity anchored in commercial value(05:21) CFO buy-in and brand as future cashflow(07:54) Why CMOs are exhausted by measurement(10:23) Is B2B creativity judged by the wrong (B2C) playbook?(11:26) Three key releases: FT, Bloomberg and Bain(16:45) Talking the language of the boardroom(19:36) The B2B Lions winner: a Swedish ball-bearing story(24:29) Creators, influence and the five trust champions(30:11) AI: surfacing misalignment, not taking our jobs(35:17) What Cannes could do better(37:46) Wrap-up and how to share your own take Connect with Joel on LinkedIn: https://www.linkedin.com/in/joelharrison/ Connect with Fiona on LinkedIn: https://www.linkedin.com/in/fiona-mckenzie-8a16921a/

    Growth, creativity and trust: the B2B story of Cannes Lions 2026

About

I’m Joel Harrison, founder of B2B Marketing.net (formerly B2B Marketing magazine) Propolis and the B2B Marketing Awards. It’s been my mission for the past 21 years to recognise, celebrate and evangelise for the amazing profession that is B2B marketing, which has evolved beyond that recognition in that time. In this podcast, I’ll be exploring what I believe is the biggest challenge facing B2B marketers today: Trust. Buyers have always been cynical, hard to reach and even harder to convince, and increasingly expect to be self-directed in their research. In other words, they only want to engage with you on their terms. As if that wasn't bad enough, media and content channels are fragmented whilst AI is opening the floodgates to a tidalwave of content of questionable quality and veracity. It all adds up to a crisis of trust in B2B. In this podcast, I'll be interviewing innovative and inspirational marketers in the front line of addressing this challenge, providing deep insights into the context of this challenge, exploring new insights about its implications and looking at real world solutions and success stories. I’ll be exploring this topic from every relevant angle and perspective, but I’m going to focus particularly on thought leadership, influencer marketing and advocacy as they have particular relevance to this challenge.