Defining Hospitality

Dan Ryan
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Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.

  1. The Art of Making Spaces Beloved - Alexa d'Argence- Defining Hospitality

    hace 8 h

    The Art of Making Spaces Beloved - Alexa d'Argence- Defining Hospitality

    Dan Ryan sat down with Alexa d'Argence, senior interior designer at Ken Fulk Inc., to explore what it really means to design spaces people fall in love with. Alexa pulls back the curtain on her work at the Huntington Hotel in San Francisco and the Beverly Hills Hotel, sharing how a strong concept and cinematic vision guide every decision from the big picture down to the smallest detail. The conversation gets reflective too, touching on why slowing down is sometimes the only way forward, and what it means to truly love the work you do. About the Guest:  Alexa d'Argence is a Senior Interior Designer at Ken Fulk Inc. in San Francisco. With a background rooted in hospitality and residential design, she has worked on projects ranging from The Flamingo Hotel in Santa Rosa to the Huntington Hotel on Nob Hill, recently featured in Architectural Digest, and is currently deep in the renovation of the Beverly Hills Hotel. A graduate of Cornell and a lifelong lover of hotels, she approaches every project as an act of care, craft, and storytelling. Chapters: 00:42 Meet Alexa d’Argence 01:45 Sketching Under Pressure 04:02 What Hospitality Means 05:03 Hotels and Childhood Memories 05:59 From Marin to Hospitality Design 07:51 Storytelling and the Movie Mind 13:23 Designing for the Guest 17:22 History Beloved and Future Dreams 28:19 Sketching Together Works 29:08 Hidden Beauty Onsite 32:05 Details Beyond The Spread 33:15 Beloved Places And Memories 34:54 Renovations And Responsibility 36:10 Sustainability Sponsor Break 36:37 Tools Sketches And Renderings 39:40 Puzzling As Design Mindset 44:19 Mentorship Scent And Farewell Quote of the Show: "It's a calling, a vocation for me. So there's a lot of love that goes into it. This is a job where you are working long hours, and if you don't love it, you're gonna burn out." - Alexa d'Argence Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Guest’s LinkedIn: https://www.linkedin.com/in/alexadargence/Guests Website: https://darmethod.com/Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    53 min
  2. Niching Down then Grow - Alex Kuby - Defining Hospitality

    24 jun

    Niching Down then Grow - Alex Kuby - Defining Hospitality

    This week, Dan Ryan sits down with Alex Kuby, Associate Principal at Dyelot and a lifelong student of how built environments shape human experience. From his early days at HBA in Santa Monica to helping lead a studio through a full brand transformation, Alex has spent his career asking what it really means to make people feel seen, supported, and cared for inside a space. Together, Dan and Alex explore approachable hospitality, the power of integrated services, and what niching down actually looks like when you are doing it from the inside. About the Guest: On this episode, Dan Ryan sits down with Alex Kuby, Associate Principal at Dyelot, a hospitality interiors studio bolstered by branding, procurement, and architectural services. Alex has been part of the firm since its days as RDC, helping shape its evolution into a focused, values driven hospitality design practice. When he is not leading visioning workshops or authoring the Dylot blog, he is probably thinking about how a grocery store can double as a neighborhood heartbeat. Chapters: 00:42 Show Intro and Sponsor 01:04 Meet Alex Kuby 01:31 Shared Roots and Catching Up 03:19 Defining Hospitality 03:58 Approachable Hospitality 05:25 RDC to Dyelot Story 09:34 WELL and Sustainable FF&E 20:59 Capital ROI and Visioning 32:23 Sustainable Sponsor Shoutout 32:41 Design Meets Procurement 35:38 Why Branding Comes First 39:04 Blogging and Brand Transition 41:49 Niching Down the Studio 43:22 Grocery as Community Hub 46:09 Public Spaces and Connection 50:12 Career Advice and Mentorship 53:28 Memory Lane and Farewell Quote of the Show: "Hospitality is the humanity in the built environment, that is the way in which we express care and facilitate all of those great high touch point, high emotional engagements that the best hospitality spaces are known for." - Alex Kuby Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Guest’s LinkedIn: https://www.linkedin.com/in/akuby/Guests Website: https://dyelot.com/Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    59 min
  3. Beyond the Bulb - Thomas Paterson - Defining Hospitality

    17 jun

    Beyond the Bulb - Thomas Paterson - Defining Hospitality

    Dan Ryan talks with Thomas Paterson, founder and lighting designer at Lux Populi, about one of hospitality's most overlooked design disciplines… light. Thomas explains why lighting designers need a seat at the table from day one, not after the drawings are done, and shares his take on how light shapes a space's emotional experience. The conversation covers the gap between the 2% of projects that engage a true lighting specialist and the 30-50% that probably should, what it means to design from the inside out, his unconventional path from Australia to Mexico City, the sustainability case for old-school screw-in bulbs, and why asking the right question at the right moment is the smartest move a lighting designer can make. About the Guest:  Thomas Paterson is the founder, director, and principal lighting designer at Lux Populi, a Mexico City based lighting design studio. He brings a first principles approach to every project, asking what light can do before how it should look. His portfolio spans luxury resorts, boutique hotels, restaurants, museums, and infrastructure, including 15 years with Sandals Resorts, the Four Seasons Los Cabos, and a landmark tunnel gateway in Sydney. Originally from Australia and formerly based in London, he landed in Mexico City by chance and built one of the industry's most distinctive lighting practices. Chapters: 00:25 Meet Lighting Designer Thomas 03:09 Hospitality Through Light 06:43 Bring Lighting In Early 10:17 Who Owns The Brief 11:46 Do Projects Hire Lighting 17:23 Lighting As Editing Tool 25:43 Fixing Spaces After Opening 29:09 Why Mexico City 31:53 Mexico City Safety Shift 32:43 Designing the Cocoon 33:17 Contrast and Tone Basics 34:14 Fixing a Brand’s Lighting 35:47 Kelvin Myths Explained 37:38 Infrared and Homogenous LEDs 42:39 Culture and Buying Bulbs 47:37 Sustainability and PoE Lighting 54:53 Future of Lighting Design Quote of the Show:  "Lighting design is an editing tool. Emphasize, de-emphasize, reveal, conceal." - Thomas Paterson Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Guest’s LinkedIn: https://www.linkedin.com/in/tpaterson/ Guests Website: https://luxpopuli.com/New/ Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    1 h
  4. Navigating the Peaks of Innovation - Larry Traxler - Defining Hospitality

    10 jun

    Navigating the Peaks of Innovation - Larry Traxler - Defining Hospitality

    This week, Dan Ryan sits down with Larry Traxler, a 30+ year veteran of architecture and design, former SVP Global Head of Architecture & Design at Hilton Hotels & Resorts, and founder of Traxworks Hospitality Collaborative, to make the case that great hospitality design isn’t about replicating what’s trending, it’s about understanding place, people, and purpose. From breaking ceramic tiles on job sites in Japan to navigating 102 countries and opening 1,000 hotels a year at Hilton, Larry has spent his career building bridges between creative vision and business reality, and now, finally free to say no, he’s going deeper than ever. About the Guest: On this episode, Dan Ryan sits down with Larry Traxler, founder of Traxworks Hospitality Collaborative and former SVP Global Head of Architecture and Design at Hilton Hotels & Resorts. Larry has shaped some of the most memorable spaces in global hospitality, one mosaic wall, and one very deliberate hammer swing at a time. When he’s not advising owners on design strategy or racking up passport stamps across his 102nd country, he’s photographing wildlife in his backyard, plotting a month in Africa, and finally, finally, getting to put more into the projects that truly light him up. Chapters: 00:25 Welcome to Defining Hospitality 01:28 Mentors Safari and Photography 02:53 Backyard Safari and Reps 05:42 Defining Hospitality Through Design 12:09 Traxworks Freedom to Say No 15:13 Jordan Mozer Narrative Craft 22:31 Becoming the Bridge Conductor 30:36 The Clift Deep Dive Details 35:27 Nine Million Miles 36:43 Creativity in the Air 38:27 Hilton Lessons to Trexworks 43:10 Solo Founder Reality 45:13 AI as Creative Toolkit 50:00 Recessions and Resilience 54:04 Hospitality Beyond Hotels 01:00:20 Fighting Design Sameness 01:02:35 Traxworks Freedom and Farewell Quote of the Show:“It’s those people that have a fear of the future that get held back. Sometimes you just have to jump off the bridge and leap into those entrepreneurial waters.” - Larry Traxler Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Guest’s LinkedIn: https://www.linkedin.com/in/larrytraxler/ Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by BermanFalk https://www.bermanfalk.com/ Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    1 h 11 min
  5. The Art of Belonging - John O’Sullivan - Defining Hospitality

    3 jun

    The Art of Belonging - John O’Sullivan - Defining Hospitality

    This week, Dan Ryan sits down with John O'Sullivan, hospitality executive, published poet, painter, and Regional Vice President & General Manager at Four Seasons Resort Punta Mita, to make the case that great hospitality isn't a service standard, it's a soul practice. A GM at just 25 who started peeling potatoes in a small Irish hotel at 12, John has spent over three decades opening and leading luxury properties across seven countries, building a career on the radical belief that belonging is borderless, failure is just success in progress, and heart intelligence will always outperform artificial intelligence. About the Guest: On this episode, Dan Ryan sits down with John O'Sullivan, Regional Vice President and General Manager at Four Seasons Resort Punta Mita in Mexico. With 31 years at Four Seasons and properties across Cairo, Bali, Jakarta, and beyond, John has spent his career quietly proving that the most powerful management tool isn't a system, it's sincerity. When he's not leading a team of more than 1,000 warriors, he's painting, publishing poetry, or stealing cookies from his director of rooms' office. He moves through the world the same way he runs his hotel, with curiosity, warmth, and zero interest in being the most important person in the room. Chapters: 00:35 Meet John O Sullivan 02:25 Defining Hospitality And Belonging 03:06 From Ireland To GM At 25 04:18 Making Room For Others 10:30 Mentors And Ripple Effects 16:22 Travel Memories And Magic Details 20:56 Why Punta Mita Wins 26:21 Creativity Process And Failure 34:02 Potato Peeler Origins 34:34 Curiosity Becomes Calling 37:06 Heart Intelligence Hospitality 38:13 Creativity Fuels Positivity 39:14 Recharging Through Adventure 41:56 Fun as Leadership 42:56 Vulnerability and Forgiveness 47:46 Egypt Opening Hope Story 54:33 Future of Authentic Luxury Quote of the Show:"Hospitality is the almost sacred act of seeing another human being and saying, without words, that you authentically belong here." - John O’Sullivan Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Guest’s LinkedIn: https://www.linkedin.com/in/john-o-sullivan-6719551/ Guests Website: https://www.fourseasons.com/puntamita/ Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    1 h
  6. Balancing Business and Humanity - David Shove-Brown - Defining Hospitality

    27 may

    Balancing Business and Humanity - David Shove-Brown - Defining Hospitality

    This week, Dan Ryan sits down with David Shove-Brown, architect, design leader, educator, and partner at //3877, to make the case that the most powerful thing you can put on your business card isn't a title, it's a philosophy. A firm co-founder who launched his practice in the middle of a recession with a newborn at home and a best friend from college as his only business partner, David has spent 15 years proving that relationships aren't a strategy, they're the whole game. David isn't just building great spaces. He's building a firm, a community, and a life worth writing about. About the Guest: On this episode, Dan Ryan sits down with David Shove-Brown, partner at //3877, an architecture and design firm based in DC and New York. David has spent 15 years building a practice and a reputation, on the belief that relationships come before business. Whether he's mentoring students at trade shows, swapping proposals with competitors, or just holding the door for a stranger, he moves through the world the same way he runs his firm, like every person in the room matters. Chapters:00:51 Meet David 02:04 NEWH Mentorship Moment 03:53 Defining Hospitality 04:43 Community Over Competition 08:46 Networking Roots and Values 13:01 Relationship Building That Lasts 17:45 Balance Family and Firm 27:24 Design in the Public Interest 31:18 Losing a Mentor 32:46 Succession and Letting Go 33:56 Mentoring Through Mistakes 36:19 How to Find Mentors 38:01 Learning From Students 40:11 Community and Collisions 42:25 Craving Certainty Forward 48:25 Startup Stories and Growth 50:07 Looking Ahead and Wrap Quote of the Show:  "Networking always had this underlying idea of sales, we flipped it. For us, it's really relationship building." - David Shove-Brown Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ David’s LinkedIn: https://www.linkedin.com/in/dsb3877/ David’s Company’s Website: https://www.3877.design/ Dan Ryan’s LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    57 min
  7. Pioneering Global Design - Christine McGinnis - Defining Hospitality

    20 may

    Pioneering Global Design - Christine McGinnis - Defining Hospitality

    This week, Dan Ryan sits down with Christine McGinnis, Director of Design at Wave Design Consultants, to make the case that the most powerful tool a designer can carry isn't a software subscription or a portfolio, it's a passport and a willingness to ask why. A Canadian kid who got locked in a Tiffany's display window in Hong Kong and never really looked back, Christine has spent over two decades designing across Asia, North America, and now the Canary Islands, chasing a single throughline openness. From restoring a termite-eaten 19th century Bangkok landmark to drawing her first full set of plans in Spanish, she isn't just designing spaces, she's designing a life. About the Guest: On this episode, Dan Ryan sits down with Christine McGinnis, Director of Design at Wave Design Consultants, a Canadian born, world traveling hospitality designer who logged her first miles in the Starwood design lab before most people knew that lab existed. Christine has spent 20 plus years designing hotels and restaurants across Asia, Europe, and Africa not by following the work, but by following the question. And the question, in her case, is always the same one… why? Chapters:00:38 Meet Christine McGinnis 01:15 Journey Westward 03:15 Early Career Plans 04:09 Generations And Nomads 05:46 Starwood Innovation Lab 14:31 Openness Defines Hospitality 20:38 Spain Projects And Asking Why 26:03 Design Fatigue and Surprise 27:26 Waldorf Respite After 9/11 29:13 Hospitality Alchemy From the Heart 30:30 Design vs Service That Brings Guests Back 31:32 Aloft Seminyak Bali Success 33:48 Being Present Wherever You Land 35:31 Just Go Travel Advice 39:48 Resurgence of Analog Connection Quote of the Show:"People come to your joint once for the design, but they come back for the service and how you made them feel." - Christine McGinnis Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Christine’s LinkedIn: https://www.linkedin.com/in/christinemcginnis/ Wave Design’s Website: https://www.wave.global/ Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/ 🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    49 min
  8. Global Visions, Local Touches - Genna Panagopoulos - Defining Hospitality

    13 may

    Global Visions, Local Touches - Genna Panagopoulos - Defining Hospitality

    This week, Dan Ryan sits down with Genna Panagopoulos, Vice President of Development at Minor Hotels, to make the case that the most exciting real estate play in hospitality right now isn't in Asia or Europe, it's right here in America. A restaurant kid from Detroit who fell in love with hotels, Genna is the one handed the keys to a 640 property global giant's entire North American future, armed with 12 brands, a freshly built franchise model, and a philosophy that deals only work when everyone at the table wins. One NH Collection in Manhattan down. Twenty four more to go. About the Guest: Genna Panagopoulos, VP of Development at Minor Hotels, a Greek American, raised in the restaurant business by an immigrant father who treated every customer like family, who somehow ended up being the person responsible for introducing one of the world's largest hotel companies to the United States. With over 15 years spanning hotel investment, brand strategy, and development at the likes of Davidson Hotels and IHG, Genna isn't just opening doors in new markets. She's the one deciding which doors are worth knocking on in the first place. Chapters:00:35 Meet Genna Panagopoulos 02:10 Greek Roots and Philoxenia 05:43 From Restaurants to Hotels 07:03 Minor Brands and Luxury Resorts 09:50 US Growth Model and Deal Flexibility 12:02 Target Markets and Investor Mindset 15:13 Financing and Conversion Strategy 20:12 Service Culture and Scaling Luxury 27:26 Uniqueness Over Scale 28:50 Early Growth Bottlenecks 29:30 Portfolio Deals and Marketing 30:30 New Brand or Collections 32:11 Lessons From US Expansion 34:10 Where Deals Are Happening 36:09 Choosing the Right Partners 38:58 Deal Terms and Key Money 42:48 Future Vision and Wrap Up Quote of the Show:“We're not here to make money right now. We're here to plant our flags and build brand awareness." - Genna Panagopoulos Building a hotel, brand, or guest experience? Reach out to Dan on LinkedIn or hit reply on the Substack to share what you’re working on. Minor Hotels is introducing the legendary Anantara and Wolseley brands to North America: learn more about the company's strategy and ambitions!! Links: Subscribe: https://www.youtube.com/@defininghospitality?sub_confirmation=1 Substack: https://www.defininghospitality.live/ Genna’s LinkedIn: https://www.linkedin.com/in/genna-panagopoulos-726a7525/ Minor Hotels Website: https://www.minorhotels.com/en Dan Ryan LinkedIn: https://www.linkedin.com/in/thedailydanryan/🏨✨ Defining Hospitality is Sponsored by Berman Falk https://www.bermanfalk.com/ - Check out their impact page! 🌍🌱 https://www.bermanfalk.com/impact/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419Transistor: https://www.defininghospitality.live/

    53 min
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Welcome to Defining Hospitality, the podcast focused on highlighting the most influential figures in the hospitality industry. In each episode we provide 1 on 1, in depth interviews with experts in the industry to learn what hospitality means to them. We feature expert advice on working in the industry, behind the scenes looks at some of your favorite brands, and in depth explorations of unique hospitality projects. Defining Hospitality is hosted by Founder and CEO of Agency 967, Dan Ryan. With over 30 years of experience in hospitality, Dan brings his expertise and passion to each episode as he delves into the latest trends and challenges facing the industry. Episodes are released every week on Wednesday mornings. To listen to episodes, visit https://www.defininghospitality.live/ or subscribe to Defining Hospitality wherever you get your podcasts.

Información

  • Creador
    Dan Ryan
  • Años de actividad
    2021 - 2026
  • Episodios
    258
  • Clasificación
    Explícito
  • Copyright
    © Copyright 2021 All rights reserved.
  • Mostrar sitio web
    Defining Hospitality

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