The Manager Track

Ramona Shaw

If you’re in you're a new manager and want to become a confident and competent leader people love to work with, then join leadership expert Ramona Shaw in this podcast. Each week, Ramona shares inspiring new perspectives and practical tips you can use right away to successfully transition into your first leadership role and to think, act, and communicate like the leader you know you can be.

  1. 5 DAYS AGO

    The Self-Sacrificing Manager: Breaking the Cycle of Doing Everyone's Work

    This episode is a re-release of Ep 274, one of the most popular episodes of The Manager Track podcast. We'll be back with a new episode on January 6, 2025. But when you’re the one staying late, fixing mistakes, and picking up the slack, that “helpfulness” becomes a leadership trap. And if you don’t catch it early, it’ll quietly sabotage your team’s growth. In this episode of The Manager Track podcast, Ramona dives into the sneaky habit of self-sacrificing managers who end up doing everyone’s work under the disguise of being “helpful” or “collaborative.”  It might feel like you’re being a servant leader, but really, you’re becoming an overused safety net for everyone else. What we’ll unpack: - Why doing your team’s work isn’t helping them (or you) - The real reason you cave when people push back  - How to stop trading respect for temporary approval - Why being seen as “nice” isn’t the same as being an effective leader - The four habits to break the self-sacrificing cycle for good If you’re tired of staying late, fixing things that shouldn’t be yours, and wondering why you’re the only one drowning, this episode will hit home. You’ll learn how to lead without over-functioning, set better boundaries, and actually develop your team.    — RESOURCES MENTIONED —   - Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkits - Executive Presence Intensive: archova.org/executive-presence-program  - Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-course - Schedule a Leadership Strategy Call with Ramona HERE.  - Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   — OTHER EPISODES YOU MIGHT LIKE — - Episode 250 - Why “Figure It Out” Doesn’t Work: The Cost of Untrained Managers - Episode 225- Optimizing Work Dynamics - With Lotus Buckner   — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw   * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    26 min
  2. 23/12/2025

    Build a Team Culture You’re Proud Of - Even When the Company’s Isn’t

    This episode is a re-release of Ep 264, one of the most popular episodes of The Manager Track podcast. We'll be back with a new episode. Ever feel like you’re doing everything right as a manager, but the broader company culture is off and it impacts your team.   Maybe leadership talks about values, but what actually gets rewarded tells a different story. Or your team is caught in the middle of constant change and chaos.   This week, we're diving into a challenge so many leaders face but rarely talk about, how to create a strong, healthy team culture even when your company’s culture isn’t ideal.   ✅ You’ll learn how to build a “culture bubble” ✅ We’ll explore the key ingredients of strong cultures ✅ We’ll share practical team exercises you can start using right away   If you’re leading a team and care about engagement, performance, and people actually wanting to stay, this one’s for you.   — RESOURCES MENTIONED —   - Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkits - Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: https://archova.org/1on1-course - Schedule a Leadership Strategy Call with Ramona HERE.  - Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   — OTHER EPISODES YOU MIGHT LIKE — - Episode 137- How to Create a Strong Team Culture - with Gustavo Razetti - Episode 129 - Creating a Feedback Culture - With Harrison Kim   — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: www.archova.org/masterclass     Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify, and give your honest review. Thanks for your support of this show!   * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you. * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    43 min
  3. 16/12/2025

    What Leaders Can Learn From NASA’s Culture - With Brady Pyle.mp3

    This week, I sat down with Brady Pyle, former HR leader at NASA and now CHRO at Space Center Houston. Brady spent nearly thirty years building teams, leading major organizational shifts, and shaping how one of the most high-stakes institutions in the world develops its people. He has lived through large-scale transformation, resistance to change, cultural resets, and the pressure of maintaining excellence in an environment where failure carries real consequences.  What makes this episode stand out is how directly Brady speaks about what worked, what did not, and what leaders consistently underestimate about growth. In our conversation, we dig into one theme that runs through every successful organizational shift: the ability to stay aligned, learn fast, and adapt even when the change does not personally benefit you. We unpack: How large-scale change at NASA exposed the hidden cost of misalignmentWhy technical experts often struggle when moving into people leadershipWhat a true learning culture looks like when experimentation and failure are actually encouragedHow reverse mentoring strengthens communication and connection across generations If you want a grounded look at how leadership is developed in a complex environment, this episode will be well worth your time. Listen or watch now on our Website, Spotify, Apple Podcasts, and YouTube. — RESOURCES MENTIONED — - Brady Pyle's website: https://bradypyle.com - Brady Pyle's LinkedIn: https://www.linkedin.com/in/bradyapyle - Brady Pyle's Book: Out of This World Leadership: https://www.outofthisworldleader.com - Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkits - Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-course - Let us know what you think by sending an email to contact@archova.org - Schedule a Leadership Strategy Call with Ramona: HERE - Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP — OTHER EPISODES YOU MIGHT LIKE — - Episode 282 - Leadership Lessons from a CEO Who Built Cultures by Design - With Lawrence R. Armstrong - Episode 264 - Build a Team Culture You’re Proud Of Even When the Company’s Isn’t — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    28 min
  4. 09/12/2025

    Performance vs. Potential: A Better Approach to Assessing Your People

    Review season can feel like another task on the calendar, but it’s actually one of the most valuable leadership moments of the year.  When done well, it gives your team clarity, strengthens alignment, and it sets the tone for the next year. The real opportunity lies in how you approach it. Most leaders focus on the conversation itself, but the real impact comes from: How well you distinguish performance from potential, How clearly you anchor your decisions in evidence, and How thoughtfully you shape what comes next for each person. This sets a tone for fairness, raises the bar for your team, and gives people a sense of direction they can trust and act on. When it isn’t, the noise around ratings grows louder, development plans become vague, and calibration turns into a negotiation instead of objective decision-making. This week on The Manager Track, we’re digging into what a well-run review season actually makes possible and why this moment deserves more rigor and attention than it typically gets.  In this episode, you'll hear both my take and the perspective of several HR leaders who added their point of view. With that, we cover: The distinction between performance and potential and why separating them changes everythingWhere common frameworks work, where they break, and what to watch forWhat it looks like to prepare for calibration with clarity and confidenceHow strong leaders use review season as a genuine reset for the year ahead Listen or watch now on our Website, Spotify, Apple Podcasts, and YouTube. If you want to create more consistency and fairness across your team, or you’re supporting leaders who are heading into reviews, this is an episode worth sharing. — RESOURCES MENTIONED — Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkitsLearn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-courseLet us know what you think by sending an email to contact@archova.orgSchedule a Leadership Strategy Call with Ramona: HEREGrab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP — OTHER EPISODES YOU MIGHT LIKE — Episode 279 - The Behaviors That Make or Break Team PerformanceEpisode 67 - How Do You Measure Your Own Performance? — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    45 min
  5. 01/12/2025

    Promoted But Not Prepared: What You're Underestimating (And How to Prepare)

    The promotion feels like a win, and it certainly is. It means people see your potential. But it also kicks off one of the hardest transitions of your career. We often assume that because we were great individual contributors, leadership will come naturally. But being promoted doesn't mean you are prepared. In fact, statistics show that 60% of new managers underperform in their first two years. Why? Because most new leaders fall into one of two traps: they are either held back by insecurity ("I have no clue what I'm doing") or they charge forward with overconfidence ("I'm great at my job, this will be fine"). Both approaches can erode trust and slow down your team. This week on The Manager Track, we are breaking down what you might be underestimating about this transition-and why "trial and error" is the most expensive way to learn. In this episode, we cover: The Structure of Competence: How a training framework acts as an anchor when your work week feels chaotic.The Power of Shared Struggle: Why isolation is the enemy of growth and how peer learning accelerates confidence.The Ripple Effect: How your personal growth as a leader directly dictates the ceiling of your team's performance. You wouldn't tell an engineer to just "figure out coding" on the job. Leadership requires the same level of intentional study. If you want to lead well (or support someone who is just starting out), this is the episode to share. Listen or watch now on our Website, Spotify, Apple Podcasts, and YouTube. — RESOURCES MENTIONED — Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkitsLearn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-courseLet us know what you think by sending an email to contact@archova.orgSchedule a Leadership Strategy Call with Ramona: HEREGrab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP — OTHER EPISODES YOU MIGHT LIKE — Episode 289 - 5 Steps to Prepare for Your Year End ReviewEpisode 157 - Retain Employees Who Didn't Get Promoted — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    32 min
  6. 25/11/2025

    Beyond High Performance : What Are You Really Capable Of With Jason Jaggard

    Many leaders still treat high performance as the destination.  They double down on output, visibility, and achievement, convinced that hitting those marks means they have arrived. The reality is different. And maybe you can relate. Maybe you, too, ask yourself what the achievement is really all about when you still don't seem satisfied despite all the success..  That's because for most of us, meaningful success today comes from shifting the focus inward, examining old habits, and being willing to reinvent the way we operate. This week on The Manager Track podcast, I'm joined by Jason Jaggard, CEO of Novus Global and USA Today bestselling author of Beyond High Performance. Jason explains why the real bottleneck is rarely skill. It is identity. Leaders cling to roles, habits, and assumptions that once helped them succeed, but now hold them back.  When you focus on looking like a high performer, you miss the deeper work that creates reinvention and bigger contribution. You'll learn how to: - Use the Meta Performance question to unlock endless growth - Find the hidden "kernel" of value inside your judgments about peers and bosses - Apply the Athlete Mindset to your career and development - Understand the shift from paradoxical thinking to multiaxial thinking and why senior leaders rely on it This episode helps you look closely at how you show up in your role and what mindset shifts could help you reach the next level. Listen or watch now on our Website, Spotify, Apple Podcasts, and YouTube. — RESOURCES MENTIONED — - Jason Jaggard's website: https://novus.global/ - Jason Jaggard's LinkedIn: https://www.linkedin.com/in/jasonjaggard/ - Jason Jaggard's Book: Beyond High Performance: https://book.novus.global/ - Beyond High Performance Assessment by Novus Global: HERE - Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkits - Learn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-course - Let us know what you think by sending an email to contact@archova.org - Schedule a Leadership Strategy Call with Ramona: HERE - Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': https://amzn.to/3TuOdcP — OTHER EPISODES YOU MIGHT LIKE — - Episode 67 - How Do You Measure Your Own Performance? - Episode 279 - The Behaviors That Make or Break Team Performance — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    47 min
  7. 18/11/2025

    5 Steps to Prepare for Your Year-End Review

    ​Too many managers walk into their year-end review hoping their work speaks for itself. But it rarely does. The meeting moves fast, details get lost, and ​much is about the past, not the future. When that happens, the conversation stays tactical instead of helping your manager understand the value you created this year and the direction you want to take next. This week’s episode of The Manager Track podcast breaks down how to prepare in a way that gives you a stronger footing in that conversation. A little structure can make the difference between a routine check-in and a discussion that actually moves your career forward. You’ll learn how to: - Present your impact with concrete examples - Link your work to themes your manager cares about - Ask for what you need to grow next year Listen now on our Website, Spotify, Apple Podcasts, and YouTube. — RESOURCES MENTIONED — Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkitsLearn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-courseLet us know what you think by sending an email to contact@archova.orgSchedule a Leadership Strategy Call with Ramona HERE. Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP — OTHER EPISODES YOU MIGHT LIKE — - Episode 136 - Becoming the Boss & How to Lead in a Multigenerational Workplace - With Lindsey Pollak - Episode 121 - 5 Often Overlooked Steps When Onboarding a New Employee — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    15 min
  8. 11/11/2025

    The Business Mindset Managers Need But Rarely Learn

    This week on The Manager Track podcast, we're talking about one of the biggest role misunderstandings in management. Most managers think their job is to organize, divide, and execute the work. It feels productive and responsible, but it also keeps them stuck operating way below the level where real leadership value is created. Because the true job of a manager is not just delivering output. It is deciding which work is worth doing, why it matters, and when to change direction entirely based on evolving context and capability.  This is the shift that separates managers who stay busy from managers who become strategic value creators. In this episode, you'll learn how to: See your team as a portfolio of bets instead of a backlog of tasksThink in time horizons, value multipliers, and capability creationAvoid defaulting back to IC execution mode when pressure shows up Listen now on our Website, Spotify, Apple Podcasts, and YouTube. — RESOURCES MENTIONED — Grab the free New Manager Toolkit mentioned in the episode: archova.org/freetoolkitsLearn how to turn your 1-on-1 meetings from time wasters, awkward moments, status updates, or non-existent into your most important and valuable meeting with your directs all week. Learn more at: http://archova.org/1on1-courseLet us know what you think by sending an email to contact@archova.orgSchedule a Leadership Strategy Call with Ramona HERE. Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP  — OTHER EPISODES YOU MIGHT LIKE — Episode 185 - Ownership MindsetEpisode 221 - How to Spot and Overcome a Victim Mindset  — WHAT’S NEXT? —   Learn more about our leadership development programs, coaching and workshops at archova.org.   Grab your copy of Ramona's best-selling book 'The Confident & Competent New Manager: How to Rapidly Rise to Success in Your First Leadership Role': amzn.to/3TuOdcP   Want to better understand your leadership style and patterns? Take our free quiz to discover your Manager Archetype and learn how to play to your strengths and uncover your blind spots: archova.org/quiz   Are you in your first manager role and don't want to mess it up? Watch our FREE Masterclass and discover the 4 shifts to become a leader people love to work for: archova.org/masterclass   Love the podcast and haven’t left a review yet? All you have to do is go to ramonashaw.com/itunes and to our Spotify Page, and give your honest review. Thanks for your support of this show!   If this episode inspired you in some way, take a screenshot of you listening on your device and post it to your Instagram Stories, and tag me @ramona.shaw.leadership or DM me on LinkedIn at linkedin.com/in/ramona-shaw * Disclaimer: Shownotes may contain affiliate links. That means that I am awarded a small commission for purchases made through them, at no added cost to you.

    16 min

About

If you’re in you're a new manager and want to become a confident and competent leader people love to work with, then join leadership expert Ramona Shaw in this podcast. Each week, Ramona shares inspiring new perspectives and practical tips you can use right away to successfully transition into your first leadership role and to think, act, and communicate like the leader you know you can be.

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