Marketing Operators

Cody Plofker, Connor MacDonald, and Connor Rolain
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Some call it the greatest ecommerce podcast in existence. Behind three behemoth brands stand three juggernauts of the marketing world: Cody Plofker (CEO, Jones Road Beauty), Connor MacDonald (CMO, Ridge) & Connor Rolain (Head of Growth, HexClad). Finally, they’re pulling back the curtain to give you a never-before-seen look at what works and what doesn’t work to drive growth.

  1. hace 4 d

    How to 2x Your A/B Testing Output Without More Budget

    “We used to try to win every day. Now we’re willing to sacrifice entire months.” What does it mean to optimize ad spend when there’s no universal answer? Michael Ting (GM of DTC, JAXXON) joins Connor Rolain (Head of Growth, HexClad) and Connor MacDonald (CMO, Ridge) to challenge one of the most common assumptions in ecommerce email marketing and paid media: that there is a single optimized ad spend. There isn’t. The better question is what you’re trying to achieve and over what time horizon. Michael walks through how JAXXON uses cost per email signup to make confident budget decisions, spending aggressively into slow seasons and monetizing that list when it matters most. The conversation also covers decision quality frameworks, doubling AB testing velocity, and how daily performance reporting builds operator instinct over time. Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast  Richpanel https://9ops.co/richpanel  Aftersell https://9ops.co/aftersell-mops  Haus https://www.haus.io/operators  Operators Newsletter https://9operators.com/

    1 h 14 min

  2. 16 jun

    DTC Content Creation Process That Wins on Paid Social

    “The digital deliverables have outpaced production company knowledge.” How do you build a repeatable content creation process without hiring a full agency? Connor MacDonald (CMO, Ridge), Cody Plofker (CEO, Jones Road Beauty), and Connor Rolain (Head of Growth, HexClad) break down how they approach content production across every budget level; ranging from $50k brand shoot days to $100 iPhone clips that outperform everything else in the ad account.   The episode covers the full content production stack: multi-team shoot briefing, on-set creative strategy, and the in-house studio advantage. The trio also gets into clipping, AI-generated UGC, and whether dead internet theory is already shaping how products go viral. Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast  Haus https://www.haus.io/operators  Richpanel https://9ops.co/richpanel  Aftersell https://9ops.co/aftersell-mops  Operators Newsletter https://9operators.com/

    57 min

  3. 9 jun

    How AI Is Reshaping Ecommerce Growth Teams: HexClad & Jones Road

    “We’re not hiring less because of AI. We just expect each hire to be more productive.”  Is AI shrinking your marketing team, or just changing who belongs on it?  Connor Rolain (Head of Growth, HexClad) and Cody Plofker (CEO, Jones Road Beauty) get into how two of the most operator-driven brands in ecommerce are rethinking their AI marketing team structure heading into the second half of 2026.  They cover which roles are compressing, which are expanding, and what it actually looks like to build a leaner growth team that outputs more. Cody breaks down the CRO program he runs with one person that used to require six. Connor explains why HexClad hired more people after building an AI-powered seeding system, not fewer. And both share how they think about headcount requests now, and what they make teams prove before saying yes.  Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast Aftersell  https://9ops.co/4i3bb5  Haus https://www.haus.io/operators  Richpanel https://9ops.co/richpanel  Operators Newsletter https://9operators.com/

    1 h 4 min

  4. 2 jun

    Meta Ads Catalog, TikTok Shops + GMV Max, and the Future of Creative

    Can Meta and TikTok Shop be combined into a single playbook?  Connor MacDonald (CMO, Ridge) and Cody Plofker (CEO, Jones Road Beauty) are fresh off the Meta Performance Marketing Summit and cover what the event signaled, where paid social is heading, and what most brands are still sleeping on.  They explain Meta betting big on product feed enrichment as the foundation for better AI-generated creative, and how GMV Max is quietly powering TikTok Shop’s top brands. The duo also reveals creators driving 60% of shop revenue, the Meta ads catalog, and TikTok Shop affiliate flywheels.  Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast Richpanel https://9ops.co/richpanel Aftersell https://9ops.co/4i3bb5 Haus https://www.haus.io/operators Operators Newsletter https://9operators.com/

    1 h

  5. 28 may ·  Contenido extra

    Live at Meta’s 2026 Performance Marketing Summit: Ads, AI & Audiences

    “There’s going to be a world where you just tell them your product and your business goals and they do the rest.” What does Meta’s AI push mean for ecommerce brands trying to win on paid social right now? Connor MacDonald (CMO, Ridge), Cody Plofker (CEO, Jones Road Beauty), and Connor Rolain (Head of Growth, HexClad) recorded this episode live at Meta’s Performance Marketing Summit 2026 where they break down everything Meta announced: AI infrastructure to catalog-powered creative and what brands need to do about it immediately. The conversation covers Meta’s shift toward catalog-first ad infrastructure and why clean product data is now table stakes, not a nice-to-have. They dig into how the media buyer role is converging with creative strategy, what a 24-hour full-funnel launch looks like in practice, and why the brands building creator ecosystems today are setting up a major moat for catalog creative tomorrow. Powered By Meta Operators Newsletter https://9operators.com/

    41 min

  6. 26 may

    The Meta Playbook That Took True Sea Moss Beyond Nine Figures

    “You don’t have to be first to be the best.” What does it take to scale a brand from $20M to $140M in just 12 months?   Luka Kvatchrelishvili (CMO, True Sea Moss) joins hosts Connor Rolain (Head of Growth, HexClad) and Connor MacDonald (CMO, Ridge) to break down how he took a bootstrapped, product-led superfood brand … and scaled it into a nine-figure DTC powerhouse. Luka shares his path from practicing law in Georgia to drop shipping foosball tables to leading a 33-person marketing team. The conversation digs into how Luka diagnosed and fixed True Sea Moss’ data infrastructure before touching a single ad, and how a surge in creative volume gave way to a more methodical, outcome-driven testing system. He also gets into the halo effect between Meta spend, Amazon, and retail performance; the power of the LTV-to-CAC cohort report; and how True Sea Moss went from Telegram groups and Trello boards to a marketing-led operation scaling toward half a billion.   Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast Saras Analytics https://bit.ly/9OP-Ytdesc  Haus https://www.haus.io/operators Richpanel https://9ops.co/richpanel Aftersell https://9ops.co/4i3bb5 Operators Newsletter https://9operators.com/

    1 h 6 min

  7. 19 may

    Ecommerce Content Flywheel: Meta to TikTok, Paid to Organic

    What does a content flywheel look like when it’s firing on all cylinders?  Connor MacDonald (CMO, Ridge) and Cody Plofker (CEO, Jones Road Beauty) break down how their teams structure content creation end-to-end: from micro-creators and TikTok Shop affiliates to high-production studio shoots and ambassador programs. Both hosts bring their own playbooks to the table to compare notes in real time.  They cover the three core buckets of a paid ad account, why scripted UGC is losing ground to raw “yapper content, how to negotiate more deliverables without doubling creator rates, the TikTok Shop affiliate flywheel, and why building an in-house production playbook is one of the highest-leverage investments a brand can make.  Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast Aftersell https://9ops.co/4i3bb5 Haus https://www.haus.io/operators Richpanel https://9ops.co/richpanel Operators Newsletter https://9operators.com/

    1 h 1 min

  8. 12 may

    How to Get New Reach on Meta: Tactics & Data for Ecommerce Marketing

    Are you measuring new reach on Meta the right way or just guessing?  Connor MacDonald (CMO, Ridge), Cody Plofker (CEO, Jones Road Beauty), and Connor Rolain (Head of Growth, HexClad) dig into the tactics + measurement frameworks driving their paid media strategies right now.  The conversation spans Meta’s incremental attribution rollout and what the data shows. They cover signal engineering with conditional pixels, the case for non-purchase optimized campaigns on YouTube, and why building a deliberate testing roadmap matters more than chasing every new ad tech feature. Plus, behind the scenes on Jones Road’s biggest creator partnership came together.  Powered By  Motion Creative Benchmarks 2026  https://motionapp.com/thumbstop-pulse/creative-benchmarks-2026?utm_campaign=marketing-operators&utm_medium=sponsor&utm_content=creative-benchmarks-2026&utm_source=marketing-operators-podcast Richpanel https://9ops.co/richpanel Aftersell https://9ops.co/4i3bb5 Haus https://www.haus.io/operators Operators Newsletter https://9operators.com/

    1 h 6 min
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Información

Some call it the greatest ecommerce podcast in existence. Behind three behemoth brands stand three juggernauts of the marketing world: Cody Plofker (CEO, Jones Road Beauty), Connor MacDonald (CMO, Ridge) & Connor Rolain (Head of Growth, HexClad). Finally, they’re pulling back the curtain to give you a never-before-seen look at what works and what doesn’t work to drive growth.

Ficha técnica

  • Creado por
    Cody Plofker, Connor MacDonald, and Connor Rolain
  • Años en activo
    2024 - 2026
  • Episodios
    129
  • Clasificación
    Apto
  • Derechos de autor
    © Cody Plofker, Connor MacDonald, and Connor Rolain
  • Sitio web del podcast
    Marketing Operators

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