T2RLTalks

Travel Technology Research Ltd

Monthly T2RL podcasts, hosted by our team of experts from around the globe, will share the inside scoop into the underlying trends and expectations behind our research and data, offering a platform for travel industry professionals to stay updated on critical developments and trends in travel technology. Available wherever you get your podcasts. © 2025 T2RL, Travel Technology Research Ltd.

  1. hace 2 d

    Do Airline AIs Need a Matchmaker?

    Ian Tunnacliffe and Rasih Ustun of T2RL talk to Justin Jander, Senior Director of Product Management at PROS. Dynamic pricing with AI requires interaction and coordination between multiple models running different functions. How can we ensure there are smooth interactions as the world becomes more AI reliant?

    Do Airline AIs Need a Matchmaker?

  2. 13 jul

    Airline Operations Systems in Focus: Insights from the T2RL Market Report 2026

    How is the airline operations systems market evolving, and what does it mean for airlines making technology decisions today? In this episode of T2RLTalks, Amanda Campbell, Head of Research at T2RL, steps in for regular host Ian Tunnacliffe. Joining her in the studio are Bert Craven, Deputy CEO at T2RL, John Szatkowski, SVP Digital at Seabury Airline Strategy Group, and Claire Taitte, VP at Seabury Airline Strategy Group, to discuss the key findings of the T2RL Airline Operations Systems Market Report 2026.Together, they explore:* Continued vendor consolidation across the market* Why suboptimal technology decisions can have lasting operational and commercial consequences* How vendors can build stronger, more successful engagement with airlinesIf you're involved in airline operations, digital transformation, or technology strategy, this episode offers valuable insight into one of aviation's most important, yet often overlooked, software markets.

  3. 2 jul

    Interlining Workshop Podcast

    In this episode of T2RL Talks, host Ian Tunnacliffe is joined by industry experts Jerry Foran and Gyorgyi Szantner to tackle one of the most complex and "thorny" issues in aviation: interlining in the modern retailing era.While the foundations of interlining date back to 1947, the digital revolution is forcing a major rethink of how carriers cooperate. The team explores why the traditional Multilateral Interline Traffic Agreement (MITA) is struggling to keep pace with dynamic pricing, non-interlineable fees, and the rise of low-cost carriers.Key discussion points include: The Revenue Control Crisis: Why current settlement processes often leave airlines with little control over the final revenue they receive.Expanding the Ecosystem: The challenge of integrating non-airline partners, such as rail and bus companies, into a seamless customer journey.The Path to Modern Retailing: Assessing whether the industry is ready for the shift toward "Offer, Order, Settle, Deliver" and the status of new frameworks like IATA’s Standard Retailer Supplier Interline Agreement.This conversation serves as an essential preview for the upcoming T2RL Engage conference in London this September, where Jerry and Gyorgyi will lead a dedicated workshop to map out the future of airline partnerships. Whether you are a seasoned specialist or new to the field, this episode provides a comprehensive look at why modernising interlining is critical for the future of airline profitability and the passenger experience.

    Interlining Workshop Podcast

  4. 30 jun

    The Payments Plot Twist with CellPoint

    T2RL's Ian Tunnacliffe and Amanda Campbell talk to Shaun Donaghey, Chief Commercial Officer of CellPoint. Are payments an underappreciated value-driver. What kind of gains can airlines realise by doing things "right"? We will identify the most overlooked areas of opportunity, digging into the question of “What’s holding us back and at what cost?”

    The Payments Plot Twist with CellPoint

  5. 15 jun

    Research Report - The Market for Revenue Management Systems

    In this edition of T2RL Talks, host Ian Tunnacliffe sits down with expert T2RL consultants Jerry Foran and Rasih Ustun to discuss the rapidly evolving world of airline revenue management (RM).The conversation centers on the findings of T2RL’s latest annual survey of the market for RM solutions, exploring whether traditional revenue management still has a role to play as the industry moves toward modern retailing and OOSD (Offer, Order, Settlement, and Delivery). The panel examines the "inevitable" shift where offers are created in response to every individual query and how the science of RM must adapt to become more customer-centric.Key highlights of the discussion include: The Integration of RM and Pricing: Why the historical separation of these two functions is being consigned to history in favour of joined-up commercial processes.Ancillary Revenue Management: The challenges of applying RM principles to services like seats and bags, including the complexities of data collection and optimization.The Role of AI and Machine Learning: How sophisticated RM providers are using AI tools to extract actionable insights from increasingly large and unstructured datasets.Market Dynamics: A look at why some major airlines continue to build in-house solutions to keep their science proprietary while others move toward specialist vendors."Bring Your Own Science": A look into the future of unified offer optimization platforms and the assembly of different components to manage right-to-fly, ancillaries, and bundling.Whether you are interested in the rise of dynamic pricing or the future of network optimization, this episode provides essential insights into the technology and strategies shaping the airline industry today. To learn more, subscribers can download the full report at t2rl.net or join the conversation in person at the T2RL Engage conference in London this September.

  6. 12 jun

    Beyond Launch: Managing a Multi-Vendor Offer & Order Ecosystem for Commercial Advantage

    This episode picks up where the industry's attention has been fixed: the live operation of Riyadh Air on FLYR Offer & Order - the first full-service airline running a fully native Offer & Order platform in production. Rather than revisit the build, this conversation moves the story forward. Joining the conversation are Sam Chamberlain, Chief Product Officer at FLYR, and Raghuvir Konanki, Director of Product and IT Delivery at Riyadh Air alongside host Ian Tunnacliffe and Bert Craven, Head of Technology Practice at T2RL

    Beyond Launch: Managing a Multi-Vendor Offer & Order Ecosystem for Commercial Advantage

  7. 4 jun

    What to do in a Crisis

    In this episode of T2RL talks, host Ian Tunnacliffe leads a timely discussion on the dual-front crisis currently impacting the airline industry. Joined by Bert Craven, Head of Technology Practice and Deputy CEO of T2RL, and Jane Atkinson, Senior Vice President of Business Development, the team explores the "pinch at both ends" caused by rising fuel costs and suppressed travel demand following military operations in the Middle East. The conversation moves beyond the immediate crisis to offer practical strategies for airline IT and business managers. The experts discuss where to find "buried treasure" within existing contract portfolios, highlighting often-overlooked areas like aviation messaging costs, distribution forensics, and the critical importance of "material change of business" clauses. From the nuances of contractual minima to the massive return on investment provided by a well-run RFP, this episode provides a roadmap for airlines looking to achieve long-term commercial efficiency and robust leverage, even when the market is at its most volatile. Whether you are facing immediate cost pressures or preparing for upcoming renewals, this session offers essential insights into navigating the current crisis while maintaining a "keep calm and carry on" strategic focus.

  8. 2 jun

    IBE Report Podcast

    Looking at how the market for airline booking engines has evolved over the past 30 years.    T2RL's Amanda Campbell and Ian Tunnacliffe talk to Srdjan Prokic of Air Serbia Is IBE as a concept now so deeply engrained in the PSS that it should barely be considered separately.  And will or should users even notice as booking systems migrate into Offers and Orders. Mobile booking apps now surpass the web interface only allowing biometric payments, passport scanning and issuing of digital boarding passes. Will  AI agents integrate enhance or replace traditional players and systems?

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Información

Monthly T2RL podcasts, hosted by our team of experts from around the globe, will share the inside scoop into the underlying trends and expectations behind our research and data, offering a platform for travel industry professionals to stay updated on critical developments and trends in travel technology. Available wherever you get your podcasts. © 2025 T2RL, Travel Technology Research Ltd.

Ficha técnica

  • Creado por
    Travel Technology Research Ltd
  • Años en activo
    2023 - 2026
  • Episodios
    45
  • Clasificación
    Apto
  • Derechos de autor
    © Travel Technology Research Ltd
  • Sitio web del podcast
    T2RLTalks

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