Know Zone Podcast

Classic Vacations
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This collection on a variety of travel topics features insights from professionals in the travel world, within Classic Vacations, and throughout the industry.

  1. -4 j

    A Classic Conversation at Hotel Xcaret México

    In this special on-location episode of the Know Zone Podcast, Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners to Hotel Xcaret México for Classic’s 2026 Groups STAR Performers event.  Bringing together top-performing travel advisors, hotel partners, and the Classic team, this episode explores the evolving world of group travel through discussions on emerging booking trends, the value of working with a travel advisor, and what makes Hotel Xcaret México an exceptional destination for groups. Hear from:  Marilyn Cairo, VP of Sales, Groups and Host Business, Classic Vacations Andrea N., a Classic travel advisor Daniel Ortega, Sales Manager, Hotel Xcaret México Ateet A. a Classic travel advisor Tune in for expert perspectives on the latest group travel trends, insights into Hotel Xcaret México, and conversations celebrating the value of trusted travel advisor relationships. Travel advisors interested in learning more about Classic’s STAR Performers events are encouraged to connect with their Classic Sales Representative.

    17 min

  2. 21 mai

    A Classic Conversation at Save the Date LIVE 2025

    In this special on-location episode of the Know Zone Podcast, Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners to Save the Date LIVE 2025, hosted at the stunning Hotel Xcaret Mexico. Bringing together travel advisors and hotel partners, this episode explores the world of destination weddings — from emerging trends and advisor insight to the experiences that make these resorts unforgettable settings for couples celebrating their big day. Recorded throughout the event, the conversations highlight the trends, partnerships, and perspectives shaping the future of destination weddings and romance travel. Hear firsthand from: • Melissa E., travel advisor  • Barbara Guadarrama, Corporate Associate Director of Weddings, Xcaret  • Meagan C., travel advisor • Robin B., travel advisor  • Denys Montes de Oca, Executive Corporate Director of Sales & Marketing at Velas Resorts  • Ana Morales, Luxury Account Manager at The Palace Company  Tune in for destination wedding insight, resort highlights, and perspectives from advisors and partners helping couples create unforgettable celebrations in Mexico and beyond.

    14 min

  3. 13 avr.

    A Classic Conversation at E3: Elite. Education. Experience. HOST

    In this special on-location episode of the Know Zone Podcast, Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners to Zemi Miches Punta Cana All-Inclusive Resort in the Dominican Republic for E3: Elite. Education. Experience. HOST. Recorded throughout the event, the episode offers a closer look at what makes E3 HOST such a meaningful experience, bringing together travel advisors and hotel partners for immersive learning, connection, and firsthand product discovery. Hear firsthand from: • Melani Aquino, Director of Sales, Zemi Miches Punta Cana All-Inclusive Resort • Alicia W., travel advisor • Gina Johnson, Senior Manager Weddings and Celebrations – All-Inclusive, Hilton All-Inclusive Resorts  • Dahiana Villalona, Sales Manager, Secrets and Dreams Playa Esmerelda  • Margo C., travel advisor Tune in for perspectives from both advisors and partners, along with destination insight from the Dominican Republic and a behind-the-scenes look at the E3 HOST experience.

    9 min

  4. 25 mars

    A Classic Conversation at E3: Elite. Education. Experience.

    In this special on-location episode of the Know Zone Podcast, Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners inside E3: Elite. Education. Experience. 2025, hosted at W Punta Cana, an adults-only, all-inclusive resort and the first of its kind in the W brand’s portfolio. Through a series of conversations recorded throughout the event, the episode captures the moments, insights, and connections that define E3, while offering a closer look at the Dominican Republic as a destination on the rise.  Hear firsthand from:  • Armando Montalvo, Luxury Leisure Sales Manager at W Punta Cana • Marilyn Cairo, VP of Sales, Groups at Classic Vacations • Lindsey Heinzel, Global Account Executive at Marriott International • Jess H., travel advisor  • Enrique Penson, Administrative Director at Ministry of Tourism of the Dominican Republic • Courtney C., travel advisor  • Kevin Matier, Global Sales Manager – Hyatt’s Inclusive Collection Specialist Tune in for an inside look at E3, destination insight from the Dominican Republic, and perspectives from industry leaders and advisors shaping the future of travel. Travel advisors interested in attending a future Classic event are encouraged to connect with their Classic Sales Representative for more information.

    15 min

  5. 19 mars

    A Classic Conversation in Hawaii: The Big Island & Oahu

    In this special in-destination episode of the Know Zone Podcast, Reagan Vasquez, Strategic Account Manager at Classic Vacations®, takes listeners along on a familiarization journey through Hawaii’s Big Island and Oahu.  From uncovering hidden gems and must-try local dishes to exploring what sets each resort apart, this episode offers firsthand insights into two of Hawaii’s most sought-after islands. Through conversations with top hotel partners, Reagan highlights the unique experiences, service touches, and standout features that help travel advisors confidently match the right property to the right client.  Hear from:  • Nabil Malhas, Leisure Sales Specialist at Four Seasons Resort Hualalai  • Travis Ma, Sales Manager at The Ritz-Carlton Residences, Waikiki Beach  • Keenan Rothenborg, Sales Manager at The Ritz-Carlton Residences, Waikiki Beach  • Gabriela Del Campo, Travel Industry Sales Coordinator at Four Seasons Resort Oahu at Ko Olina  • Kelly Strickland, Regional Director of Leisure Sales at Hilton Waikoloa Village  • Marissa Froio, Senior Transient Sales Executive at The Waikoloa Beach Marriott Resort & Spa  • Nelson Arlos, Associate Director of Sales at Halekulani  • Karin Jones, Account Director, Leisure Sales at Marriott International – The Waikiki Collection  • Lori Ono, Director of National Accounts at The Kahala Hotel & Resort  • Chris Schooss, Area Leisure Sales Manager at Prince Resorts Hawaii Tune in for insider perspectives, resort highlights, and destination insights designed to elevate the Hawaii travel experience.

    7 min

  6. 11 févr.

    A Classic Conversation in Japan

    In this special in-destination episode of the Know Zone podcast, Jess Pavloff takes listeners along on a Classic Vacations® familiarization journey through Japan. Through conversations with Classic’s Japan destination expert, a hotel partner, and a travel advisor who experienced the FAM firsthand, the episode offers an on-the-ground look at one of travel’s most in-demand destinations. Named by travel advisors as one of the most anticipated destinations in Classic’s 2026 Luxury Travel Trends Report, Japan continues to top bucket lists worldwide. This episode explores what is driving demand and how advisors can confidently position Japan for their clients. Hear firsthand from: • Yvette Broussard, Director, New Product Development, Classic Vacations • Beatrice Wong Su-Yin, Sales Manager, Four Seasons Hotel Kyoto • Stacy E., Travel Advisor and FAM participant For travel advisors registered with Classic Vacations, additional learning is available through a live webinar or the on-demand recording of this Japan familiarization trip in the Know Zone within Classic Assist.

    10 min

  7. 22 janv.

    A Classic Conversation at Garza Blanca Resort & Spa Los Cabos

    In this special on-location episode of the Know Zone podcast, Caroline Massey, Social Media Specialist at Classic Vacations®, takes listeners behind the scenes of the Marketing team’s annual in-person meeting at Garza Blanca Resort & Spa Los Cabos. From destination insight shared by the resort’s General Manager to forward-looking conversations around travel trends, branding, and advisor-facing resources, the episode offers a well-rounded look at what is shaping travel marketing today. Hear from:   • Arturo Esponda, General Manager, Garza Blanca Resort & Spa Los Cabos • Quinn Embry, Senior Marketing Manager, Classic Vacations • Jill Martin, Graphic Designer & Creative Lead, Classic Vacations • Macey Cruz, Account Manager, Product Marketing, Classic Vacations • Gabrielle Obligacion, Account Manager, Product Marketing, Classic Vacations This episode delivers actionable marketing takeaways, destination perspective, and expert insight designed to support how travel professionals sell and promote travel.

    12 min

  8. 16/12/2025

    A Classic Conversation at Windjammer Landing Resort & Residences

    In this special on-location episode of the Know Zone Podcast, the Classic Vacations® Sales team invites listeners inside their team meeting at Windjammer Landing Resort & Residences in Saint Lucia.  From behind-the-scenes insight into the Windjammer Landing resort experience to a closer look at what makes Saint Lucia such a compelling destination, the conversation explores the island’s appeal, the value of strong hotel partnerships, and how Classic supports travel advisors through expertise and strategic collaboration. Hear firsthand from:  • Arlien Dyer, Director of Sales and Marketing, Windjammer Landing Resort & Residences  • Jess Pavloff, Strategic Account Manager, Classic Vacations  • Julia Jakkaraju, Director of National Accounts, Classic Vacations • Francisco Rello, Strategic Account Manager, Groups, Classic Vacations  • Marie Smith, Strategic Account Manager of Key Accounts, Classic Vacations • Christian Licea, Business Development Manager, Classic Vacations  Tune in for an on-the-ground perspective from the Sales team, along with valuable destination and resort insights that bring the island to life.

    23 min
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À propos

This collection on a variety of travel topics features insights from professionals in the travel world, within Classic Vacations, and throughout the industry.

Informations

  • Création
    Classic Vacations
  • Années d’activité
    2018 - 2026
  • Épisodes
    81
  • Classification
    Tous publics
  • Copyright
    © Classic Vacations
  • Site web de l’émission
    Know Zone Podcast

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