The best CMOs do more than run marketing. They shape the company narrative, connect product and revenue, understand how people make decisions, and know when an unmeasurable idea is still worth pursuing. In this episode, Ryan Leary speaks with five-time CMO Mini Peiris about the career choices that took her from writing technical support articles to helping build the early SaaS playbook at NetSuite and leading marketing at Cornerstone OnDemand. Mini explains why career progression does not need to be linear, how customer advocacy creates demand that attribution software cannot always capture, and why today’s CMO must think beyond leads, individual buyers, and traditional search. Key Takeaways Lateral moves, cross-functional projects, and unfamiliar industries can build the range required for executive leadership. The goal is not simply collecting bigger titles. It is intentionally adding skills, experiences, and perspectives that make you more capable. People remember how a story makes them feel, not a list of product features. Strong B2B storytelling begins with the buyer’s ambitions, challenges, and motivations, then positions the customer as the central character instead of the vendor. Mini shares how a women’s leadership initiative created speaking opportunities, mentorship, recognition, and stronger personal brands for customers. The initiative built community and opened commercial doors because it served people before asking anything from them. MQL volume is no longer enough. Marketing must reach the broader buying committee, support company strategy, and create quality pipeline using a mix of programs that cannot always be perfectly attributed to one campaign or interaction. The modern CMO helps connect the CEO, product organization, and revenue team around a shared vision. The exact responsibilities may change between companies, but strategic CMOs earn influence by shaping where the business is going, not simply feeding leads to sales. AI can accelerate content development, identify more precise buyer profiles, personalize outreach, and improve how marketers reach entire buying committees. At the same time, search is shifting toward AI-generated answers, forcing marketers to think beyond SEO and prepare for AEO and GEO. Chapters 00:00 Mini Peiris and the Early SaaS Playbook03:54 Building a Career with Intention06:43 Why Lateral Moves Matter09:48 Learning Through New Industries12:05 Making the Customer the Protagonist15:30 Building Customer Advocacy Through Community17:46 The Pipeline You Cannot Perfectly Attribute20:22 Giving Without Immediate Expectations21:26 Moving Beyond MQLs23:50 Creating Alignment Across the C-Suite25:00 How the CMO Role Changes by Company26:09 Using AI Across Marketing30:06 Reaching the Entire Buying Committee32:09 AI, Talent, and the Future Workforce36:45 SEO, AEO, and the Reinvention of Search Today's Guest Mini Peiris is a five-time CMO with experience spanning NetSuite, Nintex, Doma, Ambra Health, and Cornerstone OnDemand. Her career has crossed product management, product marketing, demand generation, brand development, and go-to-market strategy across SMB, mid-market, and enterprise organizations. Connect with Mini Peiris on LinkedIn Today's Host Ryan Leary is the co-founder of WRKdefined Podcast Network and host of The CMO Pivot. He covers the people, companies, technology, and ideas changing how organizations work, hire, and grow. Connect with Ryan Leary on LinkedIn WRKdefined is a podcast network covering the people and technology changing the world of work. With nearly 100 shows, more than 9,000 episodes, and over 4 million monthly impressions, WRKdefined brings together operators, founders, practitioners, analysts, and executives shaping what comes next. Learn more about your ad choices. Visit megaphone.fm/adchoices