245 épisodes

You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

The Ops Authority Natalie Gingrich

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You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).

If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.

    The Difference Between Strategic Mapping and a Business Plan

    The Difference Between Strategic Mapping and a Business Plan

    Do you know the difference between a business plan and a Strategic Mapping Model™? In today's episode, I am sharing those differences. The Strategic Mapping Model™ is taught in the Director of Operations Certification Program and is more practical for small businesses in today’s digital economy. It provides a clear, interactive framework that aligns strategic vision with daily operations. While traditional business plans are outdated, the Strategic Mapping Model™ is not. Check out this episode to hear more about why you should be incorporating the Strategic Mapping Model ™ into your services for clients!
    For full show notes visit www.TheOpsAuthority.com/podcast/244
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    Brought to you by the HubSpot Podcast Network
     

    • 25 min
    6 Ways to Design Your DOO Business

    6 Ways to Design Your DOO Business

    Welcome back to another episode of The Ops Authority Podcast! I am excited to share this one with you today. Once you become a Director of Operations, there are many routes to take in your business. Here, I am going to share 6 ways that you can design your DOO business! From Strategic Mapping™ to project management, you can take many routes. Tune in to hear more and let me know — do you have another way that I haven’t shared here?
    For full show notes visit www.TheOpsAuthority.com/podcast/243
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    Brought to you by the HubSpot Podcast Network

    • 25 min
    242. Understanding Assessments Used by Service Providers

    242. Understanding Assessments Used by Service Providers

    On today’s episode, I am sharing the different types of assessments. These are particularly important in the hiring process. I’m diving deeper into the significance of the Kolbe A assessment and how knowing this can make a difference as a DOO! I even share how this assessment identifies strengths and helps match others to the right business roles. If you’re ready to understand the different types of assessments and why they are important to business, you aren’t going to want to miss today’s episode!
    For full show notes visit www.TheOpsAuthority.com/podcast/242
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    Brought to you by the HubSpot Podcast Network

    • 23 min
    3 Ways to Convert Discovery Calls in 2024

    3 Ways to Convert Discovery Calls in 2024

    Are you having trouble converting discovery calls to paid clients? On today’s episode, I am sharing the 3 ways to convert these discovery calls! I discuss key strategies such as showcasing leadership and adaptability, actively listening, and providing tailored solutions. Tune in to hear how to move your prospective clients to paying clients!
    For full show notes visit www.TheOpsAuthority.com/podcast/241
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    • 21 min
    240. Set Yourself Apart in Your Next Interview

    240. Set Yourself Apart in Your Next Interview

    Are you ready for your next interview? On today’s episode, I am sharing tips with you that you can use to set yourself apart! I share the importance of researching the company, understanding the job description, and using strategic thinking. I give you practical tips for crafting a strong introduction, giving clear answers, and maintaining professionalism. Having a list of questions ready for the interviewer at the end is key and make sure that you are clearly communicating how you are going to provide success in this role.
    For full show notes visit www.TheOpsAuthority.com/podcast/240
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    Brought to you by the HubSpot Podcast Network

    • 23 min
    Upwork and Insight for Finding New Work and Clients with Meighan O'Toole

    Upwork and Insight for Finding New Work and Clients with Meighan O'Toole

    Have you used Upwork to land clients? On today’s episode, I have Meighan O’Toole on to share more about her tactics for landing clients in our current market, with the use of Upwork! We unpacked the strategies and insights Meighan uses for service providers ready to gain more clients through Upwork. Tune in to hear all of the advice that she has to share!
    For full show notes visit www.TheOpsAuthority.com/podcast/239
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    Brought to you by the HubSpot Podcast Network

    • 39 min

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